SOW_TV Sevices.docx

SATELLITE TELEVISION SERVICES AT THE FEDERAL CORRECTIONAL INSTITUTION

THREE RIVERS, TEXAS

STATEMENT OF WORK

The Federal Correctional Institution is located approximately 7 miles west of Three Rivers, Texas on Highway 72 West, Live Oak County. This contract includes both the Federal Correctional Institution and the Satellite Prison Camp. Included in this is the services to all buildings associated within the institutional property. FCI Three Rivers is seeking a five-year contract for Satellite TV Services for the whole institution.

Service Requirements:

1) FCI Three Rivers and SPC Three Rivers, 1700 Highway 72 West. Three Rivers, TX 78071

a. Business Services Satellite TV service - 64 Channel - COMS 3000 - NTSC16, 30-DB Blonder Tongue AMPS, 2 Channel ZV Mods, New Dish and Misc Parts, Installation of equipment. Total estimated number of cable TV drops is 108.

b. Above combination or equivalent bundled TV package. Meet or exceed above requirements.

2) At the institution the contractor shall maintain all head end equipment. Equipment shall include all ancillary equipment necessary to supply a strong digital signal to all cable TV outlets.

3) Any required installment work shall be performed in accordance with established procedures.

4) For the FCI and FPC the number and types of television channels will be comparable to what’s commonly available in the local Three Rivers, TX area based on a basic + standard (expanded) level of service. A list of channels commonly available at this level of service is included as an attachment to the SOW. The FCI and FPC can utilize main HD set top boxes, satellite boxes and individual remotes.

5) Current system in place is AD HOC:

(Links are for equipment reference only. Not necessarily models we have in place)

6) Receivers: 48+ receivers (Direct TV Satellite Receivers)

7) 4 Combiner Units (Blinder Tongue) Blonder Tongue OC SERIES OUTPUT COMBINER AMP 5953 Rack Mount 12 Port | ElectronicDepot USA

8) 14-16 Encoder Units (4 channel per) (Blinder Tongue) (Blonder Tongue 4-Program HD-SDI Encoder HDE-4S-PRO B&H Photo (bhphotovideo.com))

9) 14 Amplifiers Blonder Tongue Broadband Indoor Distribution Amplifier (BIDA 86B-30) | Solid Signal

10) 8 QAM Units (Used to pull TV signals from aerial antenna) What is QAM and how does it work? (techtarget.com)

11) 1 aerial antenna (110’ ft) Adjustable head (INOP)

On-site response time: Contractor shall provide an onsite response time capability of twenty-four (24) hours to respond to cable/internet problems or outages. Immediate telephone response capability is also required for reporting problems or outages.

Upon notification from the COR that discrepancies exist within the television network, the contractor must respond within 2 hours to determine the cause and resolution.

- Complete failure of the system (all television signals out of service) must be repaired immediately.

- Signal problems for large areas must be repaired immediately.

- Issues relating to specific channels (signal/sound) shall be corrected within 24-48 hours with the exception of special programming events such as the Super Bowl, World Series & NBA Championship which must be resolved immediately.

- Other Problems within the system will be handled on a case-by-case basis with the COR based on the level of urgency for repair. When the COR and Contractor cannot agree on a reasonable timeframe for corrective action, the Contracting Officer will determine what is appropriate.

- Failure to respond within established timeframes could result in reports of bad performance and could ultimately result in the loss of Contract.

Service calls are an inclusive part of the annual contract and will not be invoiced separately. If the Contractor responds to a call from the COR and the problem is not the result of anything within the Contractor’s responsibility under the contract, the Contractor may invoice the Service Call.

The Contractor will perform one (1) preventive maintenance visits per year in March of each contract year, which will be invoiced under CLIN #2. This visit will consist of a yearly preventive maintenance check on the equipment covered listed in Main Equipment list and perform any necessary equipment repairs, adjustments or recommend replacement.

· Visual inspection of all downlink components

· Detailed equipment check and status report

· Receiver programming check and update

· Spot-check on all satellite dishes. Document and report condition of all antenna reflectors and mounts.

· Record and report cable tap readings in multiple viewing rooms

· Subjective check and report audio and video quality in multiple viewing rooms

· Check Main peripheral equipment wiring Other Station Rules and Guidelines. The contractor will adhere to the following station rules.

All work will be accomplished to industry standards and compliant with the most recent and all its referenced codes and regulations and adopted Department of Justice, Federal, State of Texas regulations and codes will be complied with.

This is a Prison environment. The contractor and their personnel are expected to be appropriately dressed (preferably uniformed) and to conduct themselves professionally.

Parking will be in designated lots. Consult with the COR as to allowable parking and material drop-off.

The contractor will be responsible for ensuring that all the employees and other personnel visiting the work site have and are using the appropriate Personal Protective Equipment (PPE) that addresses the hazards found at the site. The contractor will be responsible for the upkeep, issue, and training for the PPE used and maintaining all required documentation.

Deliverables. As a part of this Contract, the Contractor will provide written reports and service tickets for all visits. These reports will be provided to the COR at the completion of each service visit.

Key Personnel: Key personnel will be identified in the proposal and shall be considered key personnel essential for the successful completion of the work performed under the contract. The contractor agrees that such personnel shall not be removed, diverted, or replaced from the work without prior written approval of the CO. The Contractor shall submit written notice of proposed personnel changes to the CO for approval at least thirty (30) business days in advance.

Site Visit: Site visit will be scheduled and held at FCI Three Rivers on May 1, 2024, at starting at 8 am to 12:00 pm. Contact Damon Walz dwalz@bop.gov for the exact starting location on the facility, directions to the facility, and for facility access. Allow 3-4 hours to tour all sites.

Work Hours. The services covered by this contract shall be furnished by the contractor as defined herein. The contractor shall not be required, except in case of emergency, to furnish such services on Federal Holidays. As specified in Paragraph 3, these services will be accomplished during off-duty hours and on weekends. The 10 holidays observed by the Federal Government are:

Period of Performance:

Effective Date of Award (EDOA)-through twelve months from EDOA.

Option Year 1-Effective Date of Award (EDOA)-months 12 to 24 from EDOA.

Option Year 2-Effective Date of Award (EDOA)-months 24 to 36 from EDOA.

Option Year 3-Effective Date of Award (EDOA)-months 36 to 48 from EDOA.

Option Year 4-Effective Date of Award (EDOA)-months 48 to 60 from EDOA.

PHYSICAL Security: The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities shall be secured. Only those personnel cleared to have access to the facility (building and grounds) will be allowed access. No contractor will be allowed in any controlled access room by themselves. Contractor shall comply with all physical security of the facility at all times.

Key Control: Contactor will have no need to have keys to the facility.

Access to Offices: If the personal need access to government offices they will contact the governments’ COR at the work site and will be escorted by the COR.

Post Award Conference/Periodic Progress Meetings: The Contractor shall attend post award conferences as required and when convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), Contracting Officers Technical Representative and or other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems relating to performance of this contract. Appropriate action shall be taken to resolve outstanding issues.

Contracting Officer Representative (COR): A Contracting Officer’s Representative (COR) will by appointed by the Contracting Officer. The COR will be authorized to monitor performance under this contract and will assist with administration of the contact. Once appointed the contractor and the COR will be provided a letter outlining the official responsibilities of the appointee.

Contracting Officer Technical Representative (COTR): The Contracting Officer will determine if a COTR will be required to assist the CO or contractor in the interpreting of the contract specifications or technical requirements. Reviews any actual maintenance required necessary for the acceptance of deliverables (including contract line item numbers (CLINs).

Key Personnel: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation under this contract. The contract manager or alternate shall be available between Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

Identification of Contractor Employees: All contract personnel (to include subcontractors) shall provide each employee an Identification Badge which includes, at a minimum, the Company Name and Employee Name. ID Badges shall be worn at all times during which the employee is performing under this contract. These badges shall be worn in a conspicuous place on the front of exterior clothing and above the waste, except when safety or health reasons prohibit.

POC: The Point of Contact for this contract is Walter Soto-Ruiz, Supervisory Contract Specialist, at 361-786-3576 X1133.