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Administrative Support Services
Solicitation number
15A00022R00000080
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This solicitation requests proposals for administrative support services. The Bureau of Alcohol, Tobacco, Firearms and Explosives seeks a contractor to provide full-range support services for its Personnel Security Division, Physical Security Programs Branch, and National Academy. Required services include secretarial, clerical, data entry, and specialized positions. The period of performance consists of a transition period, one-year base period and four one-year option periods. Proposals are due by the date and time specified in Block 8 of the SF1449 form. The solicitation is set aside for 8(a) small businesses and provides templates for questions, pricing, and wage determinations.

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15A00022R00000080/0001 Page 1 of 32

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE PAGE OF PAGES

1 32

2. AMENDMENT/MODIFICATION NUMBER

3. EFFECTIVE DATE

06/10/2022

4. REQUISITION/PURCHASE REQUISITION NUMBER

DJA-22-ALAB-PR-0281

5. PROJECT NUMBER (If applicable)

15A000CODE

ATF - ACQUISITIONS BRANCH

99 New York Ave. NE, #3.S-153 Washington, DC 20226

Sheray Millhouse

(O) 2026489071

(F) 2026489654 Sheray.Millhouse@ATF.gov

6. ISSUED BY 15A000CODE7. ADMINISTERED BY (If other than Item 6)

9A. AMENDMENT OF SOLICITATION NUMBER

15A00022R00000080

CODE FACILITY CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, country, state and ZIP Code) (X)

X 9B. DATED (SEE ITEM 11)

06/08/2022

10A. MODIFICATION OF CONTRACT/ORDER

NUMBER

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X XThe above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing items 8 and 15, and returning __1__copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

ORDER NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return _______ copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

Amendment #0001 hereby releases responses to the questions received thus far, incorporates some of the responses, and makes other changes as detailed in Section 2.2 of this form.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

Sheray A. Millhouse Contract Specialist

(Signature of person authorized to sign)

15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED

By (Signature of Contracting Officer)

16B. UNITED STATES OF AMERICA 16C. DATE SIGNED

Previous edition unusable STANDARD FORM 30 (REV. 11/2016) Prescribed by GSA FAR (48 CFR) 53.243

15A00022R00000080/0001 Page 2 of 32

Table of Contents

Section Description Page Number

A Solicitation/Contract Form B Supplies or Services and Prices/Costs

2.1 Price/Cost Info for Contractor

2.2 Amendment/Modification Justification

C Description/Specifications/Statement of Work

3.1 Specifications, SOW, PWS or SOO

3.3 ATF Points of Contact

D Packaging and Marking E Inspection and Acceptance F Deliveries and Performance G Contract Administration Data H Special Contract Requirements I Contract Clauses

52.217-9 Option to Extend the Term of the Contract (Mar 2000) J List of Attachments K Representations, Certifications and Other Statements of Offerors L Instructions, Conditions and Notices to Offerors

L.1 PROPOSAL INSTRUCTIONS

M Evaluation Factors for Award

M.1 EVALUATION CRITERIA

15A00022R00000080/0001 Page 3 of 32

Section B - Supplies or Services and Prices/Costs

Clearly display Solicitation #15A00022R00000080 on all submissions.

Administrative Support Services per the statement of work (SOW)

SCHEDULE OF SUPPLIES/SERVICES

CONTINUATION SHEET

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 TRANSITION period (Phase-In portion)

[The goal is to start a month earlier on July 3, 2022.]

Firm Fixed Price

PSC: R699

Line Period of Performance: 08/03/2022 - 09/02/2022

Base Period

Previous : 1

Change: 0

Current : 1

MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 Administrative Support Services for the Personnel Security Division

(PSD)

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2022 - 09/02/2023

Base Period

Previous :

Change: 0

Current : 12

MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0003 Administrative Support Services for the Physical Security Programs Branch (PSPB)

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2022 - 09/02/2023

Base Period

Previous :

Change: 0

Current : 12

MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0004 Administrative Support Services for the National Academy

Cost

PSC: R699

Line Period of Performance: 09/03/2022 - 09/02/2023

Base Period

Previous :

Change: 0

Current : 12

MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0005 Other Direct Costs - Travel [for the National Academy |] Not-to- Exceed (NTE) $2K/year (includes the Transition period)

Firm Fixed Price

PSC: R699

Line Period of Performance: 08/03/2022 - 09/02/2027

Option Period

Previous : 1

Change: 0

Current : 1

LT $________ $_________________

15A00022R00000080/0001 Page 4 of 32

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0006 Overtime estimated @ $100K/year - PSD

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2022 - 09/02/2027

Option Period

Previous : 1

Change: 0

Current : 1

LT $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0007 Overtime estimated @ $10K/year - PSPB

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2022 - 09/02/2027

Option Period

Previous : 1

Change: 0

Current : 1

LT $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0008 Overtime estimated @ $10K/year - The National Academy

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2022 - 09/02/2027

Option Period

Previous : 1

Change: 0

Current : 1

LT $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1002 Administrative Support Services for PSD

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2023 - 09/02/2024

Option Period

Previous :

Change: 0

Current : 12

MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1003 Administrative Support Services for PSPB

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2023 - 09/02/2024

Option Period

Previous :

Change: 0

Current : 12

MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1004 Administrative Support Services for the National Academy

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2023 - 09/02/2024

Option Period

Previous :

Change: 0

Current : 12

MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2002 Administrative Support Services for PSD

Firm Fixed Price

Previous :

MO $________ $_________________

15A00022R00000080/0001 Page 5 of 32

PSC: R699

Line Period of Performance: 09/03/2024 - 09/02/2025

Option Period

Change: 0

Current : 12

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2003 Administrative Support Services for PSPB

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2024 - 09/02/2025

Option Period

Previous :

Change: 0

Current : 12

MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2004 Administrative Support Services for the National Academy

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2024 - 09/02/2025

Option Period

Previous :

Change: 0

Current : 12

MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

3002 Administrative Support Services for PSD

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2025 - 09/02/2026

Option Period

Previous :

Change: 0

Current : 12

MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

3003 Administrative Support Services for PSPB

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2025 - 09/02/2026

Option Period

Previous :

Change: 0

Current : 12

MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

3004 Administrative Support Services for the National Academy

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2025 - 09/02/2026

Option Period

Previous :

Change: 0

Current : 12

MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4002 Administrative Support Services for PSD

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2026 - 09/02/2027

Option Period

Previous :

Change: 0

Current : 12

15A00022R00000080/0001 Page 6 of 32

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4003 Administrative Support Services for PSPB

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2026 - 09/02/2027

Option Period

Previous :

Change: 0

Current : 12

MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4004 Administrative Support Services for the National Academy

Firm Fixed Price

PSC: R699

Line Period of Performance: 09/03/2026 - 09/02/2027

Option Period

Previous :

Change: 0

Current : 12

This resulting contract will be issued in accordance with the 8(a) Partnership Agreement between SBA & DOJ, dated 12/7/12.

Clauses By Full Text

2.1 Price/Cost Info for Contractor

The contractor shall complete all paperwork for background checks/investigations and submit such to the Contracting Officer's Representative (COR) no later than three (3) days after Award if required.

[The following Wage Determinations, as revised and updated, apply to this requirement: 2015-4281 (DC) and 2015-4477 (GA).]

RATES for Personnel supporting PSD: CLINs 0002, 1002, 2002, 3002 & 4002

Labor Category Hours Base Year (BY) Option Year

(OY) 1

OY2 OY3 OY4

General Clerk I* Administrative Assistant* Secretary III* Word Processor

III*

Management Analyst Data Analyst Operations Analyst

15A00022R00000080/0001 Page 7 of 32

On-Site Supervisor SharePoint Developer Senior Investigative Program Manager Internal Communications Specialist

RATES for Personnel supporting PSPB: CLINs 0003, 1003, 2003, 3003 & 4003

Labor Category Hours BY OY1 OY2 OY3 OY4 Secretary III*

RATES for Personnel supporting the National Academy: CLINs 0004, 1004, 2004, 3004 & 4004

Labor Category Hours BY OY1 OY2 OY3 OY4 Supply Technician* General Clerk

III*

Administrative Assistant*

*Service Contract Labor Standards (SCLS) - formerly Service Contract Act

NOTE: The Government calculates full time as 1,912 (due to holidays and leave).

2.2 Amendment/Modification Justification

Amendment #0001 hereby:

1) releases responses to the questions received thus far;

2) adds two (2) subtitles to Section 4.0 of the SOW;

3) adds the qualifications to Tasks 15-17 & 19 in Section 4.0 of the SOW;

4) reformats Task 14 in Section 4.0 of the SOW;

5) adds the estimated amounts for Overtime ($100K/yr. for PSD and $10K/yr. for PSPB & the Nat'l Academy) in Section

9.0 of the SOW and on contract line-item numbers (CLINs) 0006-0008;

6) inserts "for the National Academy" on CLIN 0005;

7) updates Section 10.0 of the SOW to include ATF's goal of starting this contract one (1) month earlier;

8) add 52.204-14 under 52.212-5;

9) updates Section 2.0 of Section L.1 to reflect three (3) files vs. two (2) files;

10) updates the Table and Last two (2) paragraphs of Section 2.0 of Section L.1 to also exclude the Compensation Plan IAW FAR 52.222-46 and pgs. 3-7 of the SF30;

11) inserts "signed" before "SF1449" on the Table in Section 3.0 of Section L.1 and updates the Price Section from six (6) to nine (9) pages;

12) adds a note re resumes in Section 3.6 of Section L.1;

13) adds the Compensation Plan in Section 3.9 of Section L.1 and in Section 1.5 of Section M.1;

14) inserts “proposed personnel and...if any...” in Section 1.2 of Section M.1;

15) updates Section 1.3 of Section M.1 to allow detailed summaries for an Offeror's parent or affiliate company(ies) under Factor 3; and

16) incorporates Wage Determinations 2015-4281 (DC) & 2015-4477 (GA).

15A00022R00000080/0001 Page 8 of 32

Section C - Description/Specifications/Statement of Work

Clauses By Full Text

3.1 Specifications, SOW, PWS or SOO

Statement of Work (SOW) Administrative Support Services

1.0 BACKGROUND

The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) is a law-enforcement agency in the United States’ (U.S.’) Department of Justice (DOJ) that protects its communities from violent criminals, criminal organizations, the illegal use and trafficking of firearms, the illegal use and storage of explosives, acts of arson and bombings, acts of terrorism, and the illegal diversion of alcohol and tobacco products. ATF partners with communities, industries, law-enforcement, and public-safety agencies to safeguard the public it serves through information sharing, training, research, and use of technology.

The Office of Professional Responsibility and Security Operations (OPRSO), Personnel Security Division (PSD) is charged with ensuring all persons privileged to be employed by or provide a service to ATF are: reliable, trustworthy, of good character and conduct, and of complete and unswerving loyalty to the U.S. PSD is responsible for conducting background investigations (BIs) on prospective ATF employees and non-ATF personnel (contractors, task force officers, and volunteers) and conducting periodic reinvestigations on current employees and non-ATF personnel. PSD manages the personnel security program and associated collateral functions in support of said program. PSD’s activities are governed by established Executive Orders (EOs) and other regulatory directives, the Privacy Act of 1974, Office of Personnel Management (OPM) regulations, directives issued by the Office of the Director of National Intelligence, and other relevant regulations from the Office of Management and Budget (OMB), as well as DOJ and ATF policies and procedures.

2.0 OBJECTIVE/PURPOSE

The Physical Security Program Branch (PSPB) under OPRSO’s Security and Emergency Programs Division is responsible for providing effective protections for Bureau personnel, property, and information in a manner that will not unduly hamper work activities.

The National Academy’s mission is to lead and inspire through high-quality education and training. It provides comprehensive, basic law-enforcement and industry- operations training to newly-hired special agents (SAs) and industry operations investigators (IOIs).

ATF requires a contractor to provide a full range of quality support services, to ensure ATF meets the time-sensitive deadlines. High quality services and timely responses are important to the integrity of PSD, PSPB and the National Academy.

3.0 SCOPE/KEY PERSONNEL

At a minimum, the Contractor must have between five (5) and seven (7) years of experience in providing the same or similar services.

The Contractor shall have and demonstrate the skills, education, and experience for each labor category included in the resultant contract/task order.

The Contractor shall ensure all personnel meet the qualifications defined in Section 4.0 of this SOW, TASKS.

15A00022R00000080/0001 Page 9 of 32

The Government incurs a significant cost in time and money on investigations of personnel that are not suitable for the qualifications required and described within this section. Therefore, if a contractor position is required to be replaced for any reason, the contractor shall ensure a replacement is selected within 30 business days of the last day of work of the predecessor and onboarded within 60-90 days from date of selection. In no instance will the government pay for a vacant or unfilled position. Additionally, the government will not pay the contractor for candidates awaiting completion of the BIs.

If a position is not filled within the requisite time, the government may at its discretion: eliminate the position as no longer needed; take hourly deductions against the unfilled position; or fill the position with a government employee.

For all positions, the Contractor shall stay abreast of all Federal personnel security regulations/policies and information technology (IT) advancements to recruit and select top talent. The Contracting Officer (CO) and/or the Contracting Officer’s Representative(s) (COR{s}) may advise the Contractor of substandard job performance and/or personal behavior by Contractor personnel under this contract/task order. The CO and the COR(s) will have the discretion to require the Contractor to remove any Contractor personnel from the contract/task order for any reason.

A. The Contractor shall provide qualified personnel to fill the below positions, which are in accordance with (IAW) the Department of Labor, Service Contract Labor Standards’ (formerly the Service Contract Act) wage-determination categories that fit ATF position descriptions. Said personnel shall fully execute the tasks decribed in Section 4.0 below.

PSD, Intake and Operations Branch (IOB) = 26 Positions Administrative Assistant – 6 Secretary III – 18 Word Processor III – 2

PSD, Adjudications Branch (AB) = 5 Secretary III – 1 Word Processor III – 2 General Clerk I – 2

PSPB = 1 Position Secretary III = 1

National Academy = 4 Positions Administrative Assistant – 1 Supply Technician – 2 General Clerk III – 1

B. The contractor shall provide the below specialized/exempt positions:

PSD, IOB = 7 Positions

a) Management Analyst – Operations – 1

b) Data Analyst – 1

c) Operations Analyst – 1

d) On-Site Supervisor – 1

e) SharePoint Developer – 1

f) Senior Investigative Program Manager (PM) – 1

g) Internal Communications Specialist – 1

PSD, Investigations Branch (IB) =4 Positions

a) Management Analyst – Investigations – 4

PSD, AB = 1 Position Management Analyst – Adjudications – 1

C. The Contractor shall provide a PM to oversee the PSD On-Site Supervisor and provide overall contract/task order management. This may include communicating with CORs from PSD, PSPB and the National Academy, conducting site

15A00022R00000080/0001 Page 10 of 32 visits, providing contractor employees with updates regarding human resource policies, and/or assisting in addressing performance issues/concerns, etc.

D. As the duties and/or responsibilities of a contractor employee increases, ATF may modify these positions and categories via a bilateral modification after negotiating with the contractor.

E. The contractor shall fill all positions. Should the needs of the program or budgetary allotments change, ATF reserves the right to increase and/or reduce positions IAW the scope of the original SOW.

F. The contractor shall provide weekly reports regarding replacements and outside recruitment efforts.

G. If in the performance of the contract/task order the Government requires a new labor category, the contractor must propose labor categories with the fully burdened, labor rate.

4.0 TASKS

The contractor PM and respective CORs shall work together to ensure there’s no overlap of the below and that certain tasks are completed based on ATF’s current need (i.e., training, checking references from the background packages, etc.). As such, all tasks shall have concurrence from the respective COR(s) prior to starting work. Tasks 1-6 and 11-20 are for PSD; Task 7 is for PSPB; and Tasks 8-10 are for the National Academy.

[Service Contract Positions]

A. Task 1: Administrative Assistant – Senior Personnel Security Assistants (6 positions), IOB, PSD.

1. Answers phones;

2. Reviews request packages, security packages, and waiver packages;

3. Reviews Personnel Security Requests (PSRs) for BIs and security clearances;

4. Obtains credit reports;

5. Conducts Selective Service checks;

6. Conducts Federal Licensing System checks;

7. Conducts state police checks;

8. Initiates, reviews, and audits electronic questionnaires for investigations processing (e-QIP) applications;

9. Files paperwork;

10.Prepares and reviews correspondence;

11.Conducts file audits;

12.Conducts weekly and bi-weekly counts;

13.Queries the Personnel Investigations Processing System (PIPS) for previous investigations and requests files from other agencies;

14.Requests other investigative service provider files;

15.Requests Internal Affairs (IA) checks;

16.Conducts the www.TheWorkNumber.com checks;

17.Completes initial risk assessments for subjects that violate ATF agency-specific qualifications;

18.Serves as a liaison between ATF and a multitude of federal and state agencies;

19.Prepares files for the Federal Records Center (FRC) shipment;

20.Drafts and reviews Standard Operating Procedures (SOPs);

21.Provides administrative case support for several Special Investigators;

22.Troubleshoots any issues Subject encounters with the e-QIP system;

23.Conducts open-source research when reviewing e-QIPs;

24.Sends reminder emails to Subjects and their Sponsors;

25.Reviews Position Designation Tools and the type of investigation to be conducted;

26.Conducts on-the-job training for new employees and other contractors;

27.Provides Life of a File Training for new employees and contractors;

28.Serves as case initiation subject matter expert (SME);

29.Accommodates and takes fingerprints for Federal Bureau of Investigation (FBI) fingerprint checks as part of the pre-employment BI process;

30.Requests FBI Name Checks and distributes results;

31.Prepares polygraph packages;

32.Conducts Personal Identity Verification (PIV) checks;

15A00022R00000080/0001 Page 11 of 32

33.Processes Detailee personnel security requests;

34.Assigns cases to colleagues when needed;

35.Develops and maintains SOPs; and 36.Performs other duties as assigned.

B. Task 2: Secretary III – Personnel Security Assistant (18 positions), IOB, PSD.

1. Answers phones;

2. Reviews request packages, security packages, and waiver packages;

3. Review PSRs for BIs and security clearances;

4. Obtains credit checks;

5. Conducts Selective Service checks;

6. Conducts Federal Licensing System checks;

7. Conducts state police checks;

8. Conducts School Accreditation checks

9. Conducts Criminal activity National Criminal Information Center (NCIC) and NLETs checks through Justice Web

Interface (JWIN) to NCIC;

10.Conducts Foreign travel through TECS checks;

11. Initiates, reviews, and audits e-QIP applications;

12.Files paperwork;

13.Prepares and reviews correspondence;

14.Manages and tracks cases by utilizing various internal and Departmental databases;

15.Conducts file audits;

16.Conducts weekly and bi-weekly counts;

17.Queries the PIPS for previous investigations and requests files from other agencies;

18.Requests other investigative service provider files;

19.Requests IA checks;

20.Conducts the www.TheWorkNumber.com requests;

21.Completes initial risk assessments for Subjects that violate ATF agency specific qualifications;

22.Serves as a liaison between ATF and a multitude of federal and state agencies;

23.Prepares files for the FRC shipment;

24.Provides administrative case support for several Sis;

25.Troubleshoots any issues Subject encounters with the e-QIP system;

26.Conducts open-source research when reviewing e-QIPs;

27.Sends reminder emails to Subjects and their Sponsors;

28.Reviews Position Designation Tools and the type of investigation to be conducted;

29.Requests FBI Name Checks and distributes results;

30.Prepares polygraph packages;

31.Accommodates and takes fingerprints for the FBI fingerprint checks as part of the pre-employment BI process;

32.Conducts PIV checks;

33.Enters and tracks obligations for field investigator assignments; and 34.Performs other duties as assigned.

C. Task 3: Word Processor III – Program Assistants (2 positions), IOB, PSD.

1. Processes Freedom of Information Act (FOIA)/Privacy Act requests;

2. Files read receipt correspondence;

3. Serves as the PSD courier to hand-carry mail throughout ATF Headquarters and DOJ;

4. Receives and reviews all incoming mail and correspondences; Prepares responses to general inquiries; also

Performs data entry with accuracy and little to no supervision;

5. Ships materials and documents via commercial carrier;

6. Serves as a receptionist (answers phone, greets/escorts visitors), Forwards calls to the appropriate parties within

PSD, and monitors voicemails;

7. Orders, maintains, and disseminates supplies;

8. Maintains office equipment and makes services calls;

9. Serves as the primary point of contact (POC) for any outside agency including federal, state, and local enforcement requesting a BI previously completed by ATF;

10.Documents receipt of prior BIs received from other agencies;

11.Maintains databases and spreadsheets to track information (fingerprint results, personnel security file requests, security forms); and Files, maintains, and safeguards hardcopy documents and correspondence;

12.Scans and copies personnel security records;

15A00022R00000080/0001 Page 12 of 32

13.Coordinates and facilitates requests for on-site fingerprint appointments and takes fingerprint scans for FBI fingerprint checks, as a part of the BI process; also Provides accurate and reliable information regarding the fingerprinting process;

14.Conducts PIV checks;

15.Provides full administrative and secretarial support for PSD and Prepares reports to provide information related to organizational, administrative, and/or procedural tasks;

16. Interacts with various parties within ATF and other agencies using professional and courteous interpersonal skills

(document requests, status updates); and 17.Performs other duties as assigned.

D. Task 4: Secretary III – Personnel Security Assistant (1 position), AB, PSD.

1. Runs Electronic File Release (EFR) and Straggler reports and Updates subject’s prior BIs from PSD’s Inbox, IBA

ROLE;

2. Requests other investigative service provider files;

3. Completes FOIA, HR Suitability referral packages;

4. Completes BI requests from OPM and other agencies; enter data into Citrix database;

5. Conducts on-the-job training for new contractors;

6. Fulfills all Special Handling requests;

7. Logs FRC files into various databases, prepares files for FRC, and requests files from FRC, as needed to complete file requests;

8. Rolls up Continuous Evaluation follow up documents;

9. Rolls up Subjects’ Investigation Packages and Restricted Information in JSTARS/ assign to Adjudicator;

10.Determines whether appropriate documents have been received prior to assigning to Specialist;

11.Coordinates BI requests with other Branches; and 12.Performs other duties as assigned.

E. Task 5: Word Processor III – Program Assistants (2 positions), AB, PSD.

1. Processes FOIA/Privacy Act requests;

2. Organizes, bookmarks, and assigns competed investigations;

3. Documents receipt of prior BIs received from other agencies;

4. Updates various databases as necessary;

5. Scans and copies personnel security records;

6. Assigns cases to Specialists in multiple databases;

7. Completes in-house file request;

8. Prepares BI Requests sent via OPM and Verifications;

9. Completes HR Suitability referral packages;

10.Updates multiple databases;

11.Maintains Excel Spreadsheets;

12.Submits file requests to Federal Records Center;

13.Verifies accurate data in multiple databases; and 14.Performs other duties as assigned.

F. Task 6: General Clerk I – Support Assistant (2 positions), AB, PSD.

1. Organizes, scans and uploads files into IT systems;

2. Retrieves in-house file request;

3. Uploads documentation from previous investigations;

4. Answers phones and forwards accordingly;

5. Assists with various administrative duties; and

6. Performs other duties as assigned.

G. Task 7: Secretary III (1 position), PSPB.

1. Maintains a registrar role in the USAccess PIV system, which includes enrollment, activation, and updates of the Homeland Security Presidential Directive- 12 (HSPD-12) PIV card for ATF employees and contractors;

2. Processes and issues ATF pocket credentials to authorized ATF employees and contractors;

3. Processes and issues identification (ID) media – temporary cards to newly hired ATF employees and contractors;

4. Programs access control cards for ATF employees and contractors within their respective space throughout the country;

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5. Serves as the main POC for Resource Management Branch on the processing and issuance of the Task force officers badges and pocket credentials;

6. Assists PSPB designated personnel on the processing and issuance of all ATF retired pocket credentials and law enforcement badges;

7. Processes and issues the retired Law Enforcement Officer SA ID media cards to authorized retired SAs as described in House Resolution 218 “Law Enforcement Officer Safety Act”;

8. Coordinates with members of the PSPB in ordering ID media supplies necessary to maintain continuity of operation for the ID media program;

9. Issues passport photos for authorized ATF employees for official government passports; and 10.Responds to inquiries from ATF personnel via email or phone on ID media matters.

H. Task 8: Administrative Assistant (1 position), the National Academy

1. Assists Academy administrative file system. Duties include word processing, creation of spreadsheets, and editing Power Point presentations, file briefs, orders, memos, directives, and correspondences, and maintain office supplies;

2. Maintain memos of usage and monthly maintenance logs for GOV;

3. Serves as the primary liaison for all newly hired SAs and IOIs for the Criminal Investigator Training Program (CITP);

also Maintains new hire information in databases; schedules new hires for basic training classes and provides reporting instructions for trainees.

4. Serve as JTMS system training specialist, schedule learning events, assign learning, record instructor usage and record completions;

5. Tracks, prepares and maintains class and fiscal year reports, which provide statistical data for hires;

6. Proofreads letters, memos, correspondences, and handbooks;

7. Generates class rosters for staff members;

8. Assists in application features and report processing; Generates management and summary reports for the Human

Resources and Professional Development; Provides monthly reports for employee workflow;

9. Creates and maintains the Trainee Medical Recycle check list, which contains, Name, Date of removal, class removed from, Assigned Field Division, Rehabilitation location, type of injury, Date to return, new class date, and graduation date;

10.Serves as an Unified Financial Management System (UFMS) funds control analyst – Issues, tracks, enters and amends commitments and modifies obligations in UFMS, ATF’s financial and procurement system;

11.Prepares Agent and IOI New Hire Reports – creates and maintains breakdown of number of new hires per fiscal year with notation of medical/resignations or dismissals;

12.Serves as an approver within the E2 Travel System – Approves for all trainee and instructor travel. Reviews, edits and verifies that supporting documentation is attached to voucher;

13.Develops and maintains Excel cost model spreadsheet to monitor allocations, obligations, and expenditures by programs; and

14.Forecasts future logistical expenditures.

I. Task 9: Supply Technician (2 positions), the National Academy.

1. Serves as the ATF Academy Operations Property Custodian/Manager - tracks the transfers and issuance of ATF Academy staff and student accountable property; disposes of excessed/unserviceable accountable property in ATF’s property management program (SUNFLOWER); maintains property accountability documents for the ATF Academy; and initiates, coordinates, and completes the annual ATF Academy property inventory;

2. Serves as backup to the General Clerk III for the intake and distribution of incoming mail for the ATF Academy staff;

processes outgoing mail/packages (including packaging/shipping materials, producing labels, and handling drop-off or pick up to/from FedEx, UPS, USPS, and other carriers); coordinates directly with the FLETC distribution center for any incoming/outgoing mail;

3. Operates and maintains, as necessary/required, an assigned GOV for regular-duty requirements; and operates other ATF Academy GOVs, as necessary/required, to carry out Academy support operations;

4. Assists with maintenance, records, key control, and issue of the National Training Academy’s vehicles;

5. Maintains the ATF Academy’s student supply cage in an orderly fashion through access and inventory controls/ systems/procedures;

6. Coordinates with ATF Headquarters to ensure trainee clothing and equipment needs are properly filled and delivered prior to the start of a new training class;

7. Administers ATF law-enforcement training equipment during uniform issue;

8. Presents and explains to trainees the proper use of the equipment issued before the start of Special Agent Basic

Training (SABT) and IOI Basic Training (IOIBT);

9. Performs initial inventory with each student and has them fill out and sign an inventory accountability sheet;

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10.Administers inventory for returned tactical bags and training equipment;

11.Serves as Academy photographer for graduation ceremonies and first (1st) day credential photos;

12.Prints graduation photos, cuts, and organizes them into folders mailed to recent Academy graduates;

13.Serves as ATF’s liaison to the National Academy and other partner organizations for disposal of excess ATF property;

14.Determines Academy staff and trainee uniform needs and prepares purchase requests (PRs) prior to ordering uniform items;

15.Performs work on a ladder as needed to restock the ATF Academy supply cage with student-issued uniforms and equipment;

16.Lifts up to 100 lbs. as part of routine daily duties; and 17.Serves as the key custodian for the ATF National Academy for GOVs, classrooms, and ATF training facility keys.

J. Task 10: General Clerk III (1 position), the National Academy.

1. Constructs and sets up the ATF Academy classrooms for Pre-Basic, Pre-SABT, SABT, and IOIBT; including, placing student training materials, publications and supplies on the students’ cubicles;

2. Prepares and assembles the stage for graduation ceremonies, including, transporting and setup of the American and ATF flags, VIP table (water, water glasses, ATF logo for podium, chairs for class picture, etc.);

3. Processes incoming and outgoing mail and packages for the ATF Academy staff, including packaging/shipping materials, labels, and handling drop-off or pick up to/from FedEx, UPS, USPS, and other carriers; coordinates directly with the FLETC distribution center for any incoming/outgoing mail;

4. Maintains, retrieves, and delivers closed files and/or shreds through the National Academy’s shred company;

5. Operates and maintains, as necessary/required, an assigned GOV for regular-duty requirements; and operates other ATF Academy GOVs, as necessary/required, to carry out Academy support operations;

6. Serves as the academy vehicle fleet manager. Manages/renews/maintains/disposes of registration files of existing, transferred, new, and excessed ATF Academy-owned government vehicles and General Services Administration (GSA) 15-passenger trainee transport vans; coordinates the maintenance/repair/drop-off/return/towing of said vehicles with local repair shops;

7. Manages the Academy’s office telephones (AVAYA), contact numbers, and new staff;

8. Manages the academy staff office phones; requests new/additional phones and replacement devices for damaged phones from FLETC; coordinates with FLETC for additional phone numbers for new staff; and produces updated staff telephone rosters as necessary;

9. Schedules preventative maintenance and upkeep for the Academy’s training vehicles;

10.Submits work order requests to the FLETC Facilities Management Division; serves as the ATF Academy liaison to

FLETC FMD for maintenance of academy parking lots, building deficiencies, grounds, etc.;

11.Assists with development of Basic Training Programs Branch administrative file system, which includes word processing and the creation of spreadsheets, file briefs, orders, memos, directives, and correspondences;

12.Maintains Academy Chief, Deputy Chief, and Logistics and Operations Branch, and Liaison, Curriculum, Development and Accreditation (LCDA) assignment memos of usage and monthly maintenance logs for assigned GOVs;

13.Sets up of classrooms with course material (admin forms/ packet, name placards, etc.) for On-Boarding SABT new-hires, updates training manual(s); maintains trainee files;

14.Assists in the ordering and distribution of Pre-Basic, SABT and IOIBT course basics and supplies for projected FY classes;

15.Assists Telecom Specialist (Radio) in coordination, installation and/or replacement of vehicle radios and collaborates with the Academy Property Custodian to maintain and track PINs;

16.Serves as the key custodian for the ATF National Academy for GOVs, classrooms, and ATF training facility keys;

and

17.Coordinates and facilitates office moves, to include office furniture and office phones for the ATF Academy headquarters building and training classrooms and coordinates freight delivery through the utilization of the FLETC contractor for office moves/freight deliveries.

[Non Service Contract Positions]

K. Task 11: Management Analyst – Operations (1 position), IOB, PSD.

Requires a Bachelors Degree or equivalent and two (2) to four (4) years of related experience.

1. Conducts both quantitative and qualitative analyses, assessments, and evaluations of PSD’s security programs and initiatives;

2. Monitors PSD’s activities, accomplishments, and customer satisfaction;

3. Prepares reports;

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4. Coordinates the development and execution of plans;

5. Makes recommendations regarding PSD's organizational structure, staffing, function, procedures, policies, and workflow;

6. Evaluates, recommends, develops, and/or modifies new and ongoing procedures to improve and/or streamline PSD activities;

7. Researches and analyzes federal laws, regulations, and guidance relating to PSD’s programs;

8. Keeps abreast of ongoing personnel security reform efforts, mandates, and guidelines;

9. Develops thorough policies, operating procedures, and manuals with little or no guidance from PSD personnel;

10.Researches existing reports, files, directives, etc. to obtain accurate and relevant information;

11.Leads or participates in complex studies, in-depth projects, and working groups;

12.Provides technical advice regarding the development of briefing papers, operating procedures, planning, coordination, and program development;

13.Prepares and presents detailed analyses, findings, and recommendations to PSD’s management; and 14.Clarifies assignments and program responsibilities with PSD personnel using well-developed oral communication skills; similarly, Participates in discussions and advises on and recommends changes to policy, regulation, procedures, and other important program matters.

L. Task 12: Data Analyst (1 position), IOB, PSD.

Requires a Bachelors Degree or equivalent and two (2) to four (4) years of related experience.

1. Assists in implementing IT systems into PSD’s processes;

2. Monitors system performance to identify any potential weaknesses and ensures continuous efficiency improvements of PSD’s programs;

3. Utilizes knowledge of IT systems, analytical skills, and knowledge of security requirements to make continuous data assessments and process improvement recommendations to management relating to PSD’s operations;

4. Monitors data transfers to: ensure information integrity, evaluate PSD process timeliness goals, and identify potential issues that need to be corrected by IT system owners;

5. Assists in training and mentoring PSD personnel on the use of IT and best practices;

6. Maintains IT access for PSD staff; keeps PSD staff informed of IT actions, initiatives, and potential issues; and troubleshoots potential IT issues across multiple ATF directorates;

7. Conducts both quantitative and qualitative analyses, assessments, and evaluations of PSD’s security programs and initiatives;

8. Monitors PSD’s activities, accomplishments, and customer satisfaction; prepares reports; coordinates the development and execution of plans; and makes recommendations regarding PSD’s organizational structure, staffing, function, procedures, policies, and workflow;

9. Evaluates, recommends, develops, and/or modifies new and ongoing procedures to improve and/or streamline PSD’s activities;

10.Researches and analyzes federal laws, regulations, and guidance relating to PSD’s programs; and Keeps abreast of ongoing personnel security reform efforts, mandates, and guidelines;

11.Develops thorough policies, operating procedures, and manuals with little or no guidance from PSD personnel;

12.Researches existing reports, files, directives, etc. to obtain accurate and relevant information;

13.Leads or participates in complex studies, in-depth projects, and working groups;

14.Provides technical advice regarding the development of briefing papers, operating procedures, planning, coordination, and program development;

15.Prepares and presents detailed analyses, findings, and recommendations to PSD’s management; and 16.Clarifies assignments and program responsibilities with PSD personnel using well-developed oral communication skills; similarly, participates in discussions; and advises on and recommends changes to policy, regulation, procedures, and other important program matters.

M. Task 13: Operations Analyst (1 position), IOB, PSD.

Requires a Bachelors Degree (in a related technical field) or equivalent; and three (3) to five (5) years of related technical writing/editing and/or personnel security experience.

1. Researches federal laws, regulations, directives, policies, and procedures;

2. Conducts analysis of personnel security operational and administrative support processes;

3. Makes recommendations for program changes/improvements;

4. Develops PSD procedures and reviews and drafts ATF policies;

5. Works independently, and at times, with other PSD staff members to gather and collect information needed to implement new and/or revised requirements;

6. Provides technical advice to staff members regarding studies, surveys, briefing papers, procedures, planning, coordination, program development, etc.;

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7. Provides operational and administrative support to PSD’s Chief, branch chiefs, and team leaders while they oversee and execute the daily functions of the office;

8. Reviews new/revised policies and procedures proposed by other offices; Identifies possible effects on PSD’s functions; and documents recommendations for implementation of the new/revised policies and procedures;

9. Conducts audits and reviews on Divisional program reports and correspondence, ensuring metrics and data provided is accurate;

10.Performs data analysis for the Division on timeliness metrics to ensure accuracy;

11.Prepares periodic and one-time reports on a wide range of issues regarding PSD’s operations, administrative functions, and other matters;

12.Proofreads and edits all finished work products prepared by other staff members thoroughly to ensure they are accurate, complete, clear, and concise; Meets editorial and government specifications; and Adheres to Bureau and PSD standards for quality, format, grammar, spelling, and style;

13.Provides feedback to others on document revisions in a tactful and diplomatic manner always; and Provides advice and mentoring to other PSD personnel where necessary;

14.Clarifies assignment instructions and program responsibilities with PSD personnel using well-developed verbal and listening skills;

15.Develops thorough and error-free personnel security reports, correspondence, and presentations using excellent writing skills, and with little or no guidance from Division personnel; and

16.Establishes style guidelines and standards for written documentation for use by all Division personnel.

N. Task 14: On-Site Supervisor (1 position), IOB, PSD.

1. Works in coordination with the company PM and/or PSD COR(s).

2. Serves as the company on-site supervisor for all contractors assigned to PSD's tasks.

a. Serves as the primary liaison between company and PSD regarding all performance, attendance and conduct issues with contractors under company umbrella;

b. Coordinates to recruit for vacancies; reviews resumes, makes selection recommendations, interviews potential candidates, initiates company’s pre-vetting process, coordinates and schedules candidates for completion of personnel security packages, tracks candidates through personnel security process, coordinates start dates with PSD personnel;

c. Ensures tasks are completed timely and IAW all PSD policies and procedures and within established quality and productivity standards;

d. Disseminates changes to company’s policies;

e. Conducts performance evaluations and addresses performance issues during quarterly status meetings with employees and PSD’s management;

f. Conducts company annual employee evaluations; and

g. Monitors time and attendance, as well as completion and submission of weekly timecards.

3. Assists PSD’s COR(s) with Division Financial and Special Investigator Administrative Tasks.

a. Enters and tracks obligations for field investigator assignments timely;

b. Prepares monthly summary invoices and enters receivers for payment into UFMS;

c. Assists with audits and budgetary reports as requested;

d. Maintains accurate records for active investigators; and

e. Monitors and advises PSD’s COR(s) if/when budget, funding or technical issues or other concerns occur.

4. Assists with duties of the Personnel Security Assistant(s), to include the below.

a. Answers phones;

b. Reviews request packages and security packages;

c. Prepares and reviews correspondence;

d. Conducts file audits;

e. Schedules and conducts fingerprint appointments;

f. Conducts PIV checks; and

5. Performs other duties as assigned.

O. Task 15: SharePoint Developer/Site Manager (1 position), IOB, PSD [Requires a Bachelors Degree or equivalent and at least five (5) years of related experience.]

1. Leads the Adjudication and Investigation management Enterprise (AIME) Case Management System (CMS) development project from start to finish;

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2. Ensures the proper personnel and resources are obtained and that the development of the project progresses in an efficient manner;

3. Guides all aspects of the development timeline, to include personnel assignments, development plans and timelines, development priorities, testing timelines, quality control, and project deliverables;

4. Acts as the Subject Matter Specialist for the entire ATF personnel security process as it relates to AIME and its existing system functionality;

5. Provides the major design architecture plans, as well as conducts minor development/design as needed;

6. Serves as the Site Manager once the AIME site is in full production;

7. Leverages all inherent design and structural knowledge of the AIME system to provide expert site-management services for the duration of the site use by the ATF client;

8. Manages permissions, accesses, logs, and liaises with ATF’s Office of Science and Technology (OST) and

Information Systems Security Office (ISSO); and

9. Provides minor bug fixes, correct errors, assists with data recovery, and provides minor design changes as requested.

P. Task 16: Senior Investigative PM (1 position), IOB, PSD [Requires a Bachelors Degree or equivalent and at least five (5) years of related experience.]

1. Leads the AIME CMS development project from start to finish;

2. Ensures the proper personnel and resources are obtained and that the development of the project progresses in an efficient manner;

3. Guides all aspects of the development timeline, to include personnel assignments, development plans and timelines, development priorities, testing timelines, quality control, and project deliverables;

4. Acts as the Subject Matter Specialist for the entire ATF personnel security process as it relates to AIME and its system functionality;

5. Provides the major design architecture plans as well as conducts minor development/design as needed;

6. Serves as the Site Manger once the AIME site is in full production;

7. Leverages all inherent design and structural knowledge of the AIME system to provide expert site-management services for the duration of the site use by the ATF client;

8. Manages permissions, accesses, logs, and liaises with ATF’s OST and ISSO;

9. Provides minor bug fixes, correct errors, assists with data recovery, and provides minor design changes as requested;

10.Acts as a Personnel Security Program SME;

11.Provides investigative support to ATF’s Personnel Security Program, to include leadership and workload management of Personnel Security Assistants, Branch workflow and ensure process efficiency coordination for the Intake and Investigations Branch;

12.Develops, maintains, and executes a Field Investigations training program to meet the Federal Investigative Training Standards as set by Office of the Director of National Intelligence and the (ODNI) and the Defense Counterintelligence and Security Agency (DCSA);

13.Liaises with sponsors, CORs, resident agents-in-charge (RACs), and executive management personnel as related to receiving and processing candidates for access or clearance to ATF’s facilities; and

14.Creates and maintains SOPs relating to all aspects of the Intake and Investigative Processes in personnel security.

15.Performs additional investigative and programmatic functions as…

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