15568 - Zayer Services PWS.docx

This is a Performance Work Statement (PWS) for Zayer Services, a pre-solicitation opportunity issued by the Department of the Air Force Materiel Command Air Force Sustainment Center under solicitation number FA8227-26-Q-1001.

The PWS outlines requirements for technical and logistical support services to sustain Air Force operations. Key objectives include providing field-level maintenance support, equipment diagnostics, spare parts management, and technical troubleshooting to ensure operational readiness of assigned systems. The contractor must maintain 24/7 availability for emergency support and coordinate with existing Air Force maintenance personnel to minimize equipment downtime. Services include performing preventive and corrective maintenance, maintaining inventory records, preparing technical documentation, and ensuring compliance with Air Force technical orders and safety protocols. The contractor is responsible for traveling to designated locations as required and must possess appropriate security clearances and certifications relevant to the specific systems supported. Performance metrics focus on response times, equipment availability rates, and customer satisfaction with the Air Force customer as the primary stakeholder.