Appendix_A_LRCC_QASP_(08-July-15)-SA.docx

DOCX document 31 KB Posted

Attached to
Transfusion-Transmissible Monitoring System (TTIMS) Laboratory and Risk Factor Database Coordinating Center (LRCC)
Solicitation number
15-223-SOL-00077
Issued by

About this file

Appendix A to SOW

View the file

Other files

File Type Posted
Amendment_1_to_15-223-SOL-00077.pdf PDF
Small_Business_Subcontracting_Plan.doc DOC document
15-223-SOL-00077.pdf PDF
LRCC_SOW_(10-July-15).doc DOC document
Data_Disclosure_Att_2.doc DOC document

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

Appendix A: Quality Assurance Surveillance Plan (QASP)

TTIMS/LRCC

Contract: ___________________________ Contractor: __________________________

1.0 PURPOSE

This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to make sure that systematic quality assurance methods are used in the administration of the Performance-Based Acquisition (PBA) standards included in this contract. The intent is to ensure that the Contractor performs in accordance with performance metrics set forth in the contract documents, that the Government receives the quality of services called for in the contract, and that the Government only pays for the acceptable level of services received.

2.0 AUTHORITY

Authority for issuance of this QASP is provided under FAR 37.6 – Performance-Based Acquisition, FAR 46.4 – Government Contract Quality Assurance, and Inspection and Acceptance clause in the contract.

3.0 SCOPE

The Contractor, and not the Government, is responsible for management and quality control actions necessary to meet the quality standards set forth by the contract. The QASP is put in place to provide Government surveillance oversight of the Contractor’s quality control efforts to assure that they are timely, effective and are delivering the results specified in the contract. The QASP is not intended to duplicate or replace the Contractor’s Management Plan. The QASP is intended to support the Contractor’s efforts in developing its plan for maintaining the levels of quality required to be delivered under the terms of the contract.

4.0 GOVERNMENT RESOURCES

Contracting Officer (CO) – The CO ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the contract and safeguards the interests of the U.S. Government in the contractual relationship. It is the CO that assures that nonconformances are identified, and establishes the significance of a nonconformance when considering the acceptability of supplies or services which do not meet contract requirements. The CO is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.

Contracting Officer’s Representative (COR) - An individual designated in writing by the CO to act as his authorized representative to assist in administering a contract. The source and authority for a COR is the Contracting Officer. COR limitations are contained in the written letter of appointment. The COR plays a major role in the monitoring, inspection and acceptance of the services performed under this contract.

Project Officer(s) (POs) – The PO is a U.S Food and Drug Administration (FDA) researcher and is considered a customer. The POs write the research protocols that drive the services to be conducted; therefore, POs are in the best position to evaluate the quality, timeliness, and trustworthiness of research results that are of utmost importance to the FDA.

5.0 METHODS OF QA SURVEILLANCE

The below listed methods of surveillance shall be used in the administration of this QASP. The Performance Based Matrix table describes the methods of surveillance that will be used to monitor the services and deliverables to be provided under the contract.

● Customer Feedback – Customer (i.e. the Project Officer) feedback may be obtained from the results of formal or informal customer satisfaction surveys, random customer complaints, and/or comments on the deliverables. Customer complaints considered to be valid, must clearly identified to the COR, who will then review each complaint/issue and communicate it respectively to the CO. The COR will maintain a summary log of all received customer complaints as well as a copy of each complaint in a documentation file. The COR will also keep the tabulated results of all customer satisfaction surveys on file.
● Random Checks/Inspections on Completion of Workload, Tasks, Deliverables – Per SOW sections 3.5, the COR will conduct quality checks to ensure compliance with the Manual of Procedures (MOP) and the Statement of Work (SOW). Additionally, the COR will conduct the random monitoring.

6.0 IDENTIFIED QA SURVEILLANCE ITEMS

The Performance Based Service Contract items that have been identified for surveillance are listed in the Performance Based Matrix and include the following:

● Review of documentation and procedures.

● Review of records.

● Review of contract requirements.

● Preparation of QASP report and, if applicable, a nonconformance report.

● Input received from POs and LRCC Steering Committee and Sub-Committee

Any nonconformance identified by the COR during the quality assurance surveillance process will be documented and forwarded to the CO for action. The nonconformance will be categorized as critical, major or minor. The CO may issue a nonconformance report to the contractor. If any nonconformance is found, it is the responsibility of the contractor to make all necessary corrections as required by the CO. The CO will determine when the nonconformance has been resolved. If requested by the CO, the COR will follow-up to verify that corrective action(s) has been successfully taken.

7. DOCUMENTATION

In accordance with the SOW, the Contractor’s Quality Assurance Manager shall, in addition to providing documentation to the COR, maintain a complete Quality Assurance file. The file shall contain copies of all reports, evaluations, recommendations, and any actions related to the Government’s performance of the quality assurance function. All such records shall be retained for the life of this contract. The COR will forward these records to the Contracting Officer at termination or completion of the contract.

Quality Assurance Surveillance Plan (QASP)

Reference
Required Services

(Tasks) Performance Standards Acceptable Quality Levels Methods of Surveillance

Task 1
1. LRCC TTIMS Protocol
Ensure the establishment and maintenance of all official documents are accurate, timely and complete.
100% status reporting and follow-up with individuals, teams, and COR
Review by COR
Task 1
2. LRCC Sections/Input to the Manual of Procedures (MOP)
Ensure completion by established deadline(s).
100% status reporting and follow-up with individuals, teams, and COR
Review by COR
Task 1
3. Centralized Bio-Specimen Repository
Contractor shall ensure secure storage of the bio-specimens in a reliable way to maintain specimen intact and testable for evaluation.
100% intact and testable sample storage
Review by COR
Task 2
4. Risk Interview Survey
Ensure the establishment and integrity of the risk interview survey and applicable utilization thereof.
100% status reporting and follow-up with individuals, teams, and COR
Review by COR
Task 2
5. Risk Factor Interviews
Contractor complies with performance work statement specifications. Contractor shall ensure timely and secure delivery of data. Contractor adheres to guidance provided by COR.
100% status reporting and follow-up with individuals, teams, and COR
Review by COR
Task 2
6. Tracking of Follow-Up Investigations
Contractor complies with performance work statement specifications. Contractor shall ensure timely and secure delivery of data. Contractor adheres to guidance provided by COR.
100% of documents and tasks are submitted in an acceptable style and format that is appropriate for the task.
Review by COR
Task 2
7. Analytical Plan
Contractor shall develop the analytical plan as referenced in the deliverable table.
100% status reporting and follow-up with individuals, teams, and COR
Review by COR
Task 3
8. Risk Factor Data Surveillance Results
Contractor shall ensure timely delivery of risk factor data surveillance and analysis results as referenced in the deliverable table. Contractor adheres to guidance provided by COR.
100% status reporting and follow-up with individuals, teams, and COR
Review by COR
Task 3
9. Recency Testing Quarterly Report
Ensure all recency testing results are submitted accurately and timely on a quarterly basis.
100% status reporting and follow-up with individuals, teams, and COR
Review by COR
Task 3
10. Follow-Up /Supplemental Testing Results
Ensure follow-up and supplemental testing results as communicated in the deliverable table.
100% status reporting and follow-up with individuals, teams, and COR
Review by COR
Task 4
11. Committee/Subcommittee Conference Calls Meeting Minutes
Ensure all reports are submitted accurately and timely on a monthly basis.
100% status reporting and follow-up with individuals, teams, and COR
Review by COR
Task 4
12. Committee/Subcommittee Agendas
Ensure all reports are submitted accurately and timely.
100% status reporting and follow-up with individuals, teams, and COR
Review by COR
Task 4
13. Central Electronic Repository of Meeting Minutes/ Calls/Action Items
Ensure creation and maintenance of a central electronic repository as referenced in the deliverable table.
100% of documents and tasks are stored and retrievable in an acceptable style and format that is appropriate for the task.
Review by COR
Task 4
14. Draft Technical Report
Ensure Draft Technical Report is submitted accurately and on a timely basis.
100% of documents and tasks are stored and retrievable in an acceptable style and format that is appropriate for the task.
Review by COR
Task 4
15. Final Technical Report
Ensure Final Technical Report is submitted accurately and on a timely basis.
100% of documents and tasks are stored and retrievable in an acceptable style and format that is appropriate for the task.
Review by COR
Task 4
16. Manuscripts for publication
Ensure all manuscripts are submitted accurately and on a timely basis.
100% of documents and tasks are stored and retrievable in an acceptable style and format that is appropriate for the task.
Review by COR
Task 5
17. Written External Collaboration Requests
Ensure all Written External Collaboration Requests are submitted accurately and timely on the deliverable due date referenced in the deliverable table.
100% status reporting and follow-up with individuals, teams, and COR
Review by COR
Task 6
18. Kick Off Meeting Minutes
Ensure Kick of Meeting Minutes are submitted accurately and timely within 10 calendar days after contract award
100% status reporting and follow-up with individuals, teams, and COR
Review by COR
Task 6
19. Monthly Status Report
Ensure all reports are submitted accurately and timely on a monthly basis.
100% status reporting and follow-up with individuals, teams, and COR
Review by COR
Task 6
20. Transition Out Plan
Contractor complies with performance work statement specifications. Contractor adheres to guidance provided by COR and as stated in the SOW 30 calendar days prior to the end of the award.
30 days prior to the end of contract period of performance
Review by COR

File details come from the government source that posted it. Updated .