Appendix_A_LRCC_QASP_(08-July-15)-SA.docx
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- Solicitation number
- 15-223-SOL-00077
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Appendix A to SOW
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| Amendment_1_to_15-223-SOL-00077.pdf | ||
| Small_Business_Subcontracting_Plan.doc | DOC document | |
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| LRCC_SOW_(10-July-15).doc | DOC document | |
| Data_Disclosure_Att_2.doc | DOC document |
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Appendix A: Quality Assurance Surveillance Plan (QASP)
TTIMS/LRCC
Contract: ___________________________ Contractor: __________________________
1.0 PURPOSE
This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to make sure that systematic quality assurance methods are used in the administration of the Performance-Based Acquisition (PBA) standards included in this contract. The intent is to ensure that the Contractor performs in accordance with performance metrics set forth in the contract documents, that the Government receives the quality of services called for in the contract, and that the Government only pays for the acceptable level of services received.
2.0 AUTHORITY
Authority for issuance of this QASP is provided under FAR 37.6 – Performance-Based Acquisition, FAR 46.4 – Government Contract Quality Assurance, and Inspection and Acceptance clause in the contract.
3.0 SCOPE
The Contractor, and not the Government, is responsible for management and quality control actions necessary to meet the quality standards set forth by the contract. The QASP is put in place to provide Government surveillance oversight of the Contractor’s quality control efforts to assure that they are timely, effective and are delivering the results specified in the contract. The QASP is not intended to duplicate or replace the Contractor’s Management Plan. The QASP is intended to support the Contractor’s efforts in developing its plan for maintaining the levels of quality required to be delivered under the terms of the contract.
4.0 GOVERNMENT RESOURCES
Contracting Officer (CO) – The CO ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the contract and safeguards the interests of the U.S. Government in the contractual relationship. It is the CO that assures that nonconformances are identified, and establishes the significance of a nonconformance when considering the acceptability of supplies or services which do not meet contract requirements. The CO is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.
Contracting Officer’s Representative (COR) - An individual designated in writing by the CO to act as his authorized representative to assist in administering a contract. The source and authority for a COR is the Contracting Officer. COR limitations are contained in the written letter of appointment. The COR plays a major role in the monitoring, inspection and acceptance of the services performed under this contract.
Project Officer(s) (POs) – The PO is a U.S Food and Drug Administration (FDA) researcher and is considered a customer. The POs write the research protocols that drive the services to be conducted; therefore, POs are in the best position to evaluate the quality, timeliness, and trustworthiness of research results that are of utmost importance to the FDA.
5.0 METHODS OF QA SURVEILLANCE
The below listed methods of surveillance shall be used in the administration of this QASP. The Performance Based Matrix table describes the methods of surveillance that will be used to monitor the services and deliverables to be provided under the contract.
| ● Customer Feedback – Customer (i.e. the Project Officer) feedback may be obtained from the results of formal or informal customer satisfaction surveys, random customer complaints, and/or comments on the deliverables. Customer complaints considered to be valid, must clearly identified to the COR, who will then review each complaint/issue and communicate it respectively to the CO. The COR will maintain a summary log of all received customer complaints as well as a copy of each complaint in a documentation file. The COR will also keep the tabulated results of all customer satisfaction surveys on file. |
| ● Random Checks/Inspections on Completion of Workload, Tasks, Deliverables – Per SOW sections 3.5, the COR will conduct quality checks to ensure compliance with the Manual of Procedures (MOP) and the Statement of Work (SOW). Additionally, the COR will conduct the random monitoring. |
6.0 IDENTIFIED QA SURVEILLANCE ITEMS
The Performance Based Service Contract items that have been identified for surveillance are listed in the Performance Based Matrix and include the following:
● Review of documentation and procedures.
● Review of records.
● Review of contract requirements.
● Preparation of QASP report and, if applicable, a nonconformance report.
● Input received from POs and LRCC Steering Committee and Sub-Committee
Any nonconformance identified by the COR during the quality assurance surveillance process will be documented and forwarded to the CO for action. The nonconformance will be categorized as critical, major or minor. The CO may issue a nonconformance report to the contractor. If any nonconformance is found, it is the responsibility of the contractor to make all necessary corrections as required by the CO. The CO will determine when the nonconformance has been resolved. If requested by the CO, the COR will follow-up to verify that corrective action(s) has been successfully taken.
7. DOCUMENTATION
In accordance with the SOW, the Contractor’s Quality Assurance Manager shall, in addition to providing documentation to the COR, maintain a complete Quality Assurance file. The file shall contain copies of all reports, evaluations, recommendations, and any actions related to the Government’s performance of the quality assurance function. All such records shall be retained for the life of this contract. The COR will forward these records to the Contracting Officer at termination or completion of the contract.
Quality Assurance Surveillance Plan (QASP)
| Reference |
| Required Services |
(Tasks) Performance Standards Acceptable Quality Levels Methods of Surveillance
| Task 1 |
| 1. LRCC TTIMS Protocol |
| Ensure the establishment and maintenance of all official documents are accurate, timely and complete. |
| 100% status reporting and follow-up with individuals, teams, and COR |
| Review by COR |
| Task 1 |
| 2. LRCC Sections/Input to the Manual of Procedures (MOP) |
| Ensure completion by established deadline(s). |
| 100% status reporting and follow-up with individuals, teams, and COR |
| Review by COR |
| Task 1 |
| 3. Centralized Bio-Specimen Repository |
| Contractor shall ensure secure storage of the bio-specimens in a reliable way to maintain specimen intact and testable for evaluation. |
| 100% intact and testable sample storage |
| Review by COR |
| Task 2 |
| 4. Risk Interview Survey |
| Ensure the establishment and integrity of the risk interview survey and applicable utilization thereof. |
| 100% status reporting and follow-up with individuals, teams, and COR |
| Review by COR |
| Task 2 |
| 5. Risk Factor Interviews |
| Contractor complies with performance work statement specifications. Contractor shall ensure timely and secure delivery of data. Contractor adheres to guidance provided by COR. |
| 100% status reporting and follow-up with individuals, teams, and COR |
| Review by COR |
| Task 2 |
| 6. Tracking of Follow-Up Investigations |
| Contractor complies with performance work statement specifications. Contractor shall ensure timely and secure delivery of data. Contractor adheres to guidance provided by COR. |
| 100% of documents and tasks are submitted in an acceptable style and format that is appropriate for the task. |
| Review by COR |
| Task 2 |
| 7. Analytical Plan |
| Contractor shall develop the analytical plan as referenced in the deliverable table. |
| 100% status reporting and follow-up with individuals, teams, and COR |
| Review by COR |
| Task 3 |
| 8. Risk Factor Data Surveillance Results |
| Contractor shall ensure timely delivery of risk factor data surveillance and analysis results as referenced in the deliverable table. Contractor adheres to guidance provided by COR. |
| 100% status reporting and follow-up with individuals, teams, and COR |
| Review by COR |
| Task 3 |
| 9. Recency Testing Quarterly Report |
| Ensure all recency testing results are submitted accurately and timely on a quarterly basis. |
| 100% status reporting and follow-up with individuals, teams, and COR |
| Review by COR |
| Task 3 |
| 10. Follow-Up /Supplemental Testing Results |
| Ensure follow-up and supplemental testing results as communicated in the deliverable table. |
| 100% status reporting and follow-up with individuals, teams, and COR |
| Review by COR |
| Task 4 |
| 11. Committee/Subcommittee Conference Calls Meeting Minutes |
| Ensure all reports are submitted accurately and timely on a monthly basis. |
| 100% status reporting and follow-up with individuals, teams, and COR |
| Review by COR |
| Task 4 |
| 12. Committee/Subcommittee Agendas |
| Ensure all reports are submitted accurately and timely. |
| 100% status reporting and follow-up with individuals, teams, and COR |
| Review by COR |
| Task 4 |
| 13. Central Electronic Repository of Meeting Minutes/ Calls/Action Items |
| Ensure creation and maintenance of a central electronic repository as referenced in the deliverable table. |
| 100% of documents and tasks are stored and retrievable in an acceptable style and format that is appropriate for the task. |
| Review by COR |
| Task 4 |
| 14. Draft Technical Report |
| Ensure Draft Technical Report is submitted accurately and on a timely basis. |
| 100% of documents and tasks are stored and retrievable in an acceptable style and format that is appropriate for the task. |
| Review by COR |
| Task 4 |
| 15. Final Technical Report |
| Ensure Final Technical Report is submitted accurately and on a timely basis. |
| 100% of documents and tasks are stored and retrievable in an acceptable style and format that is appropriate for the task. |
| Review by COR |
| Task 4 |
| 16. Manuscripts for publication |
| Ensure all manuscripts are submitted accurately and on a timely basis. |
| 100% of documents and tasks are stored and retrievable in an acceptable style and format that is appropriate for the task. |
| Review by COR |
| Task 5 |
| 17. Written External Collaboration Requests |
| Ensure all Written External Collaboration Requests are submitted accurately and timely on the deliverable due date referenced in the deliverable table. |
| 100% status reporting and follow-up with individuals, teams, and COR |
| Review by COR |
| Task 6 |
| 18. Kick Off Meeting Minutes |
| Ensure Kick of Meeting Minutes are submitted accurately and timely within 10 calendar days after contract award |
| 100% status reporting and follow-up with individuals, teams, and COR |
| Review by COR |
| Task 6 |
| 19. Monthly Status Report |
| Ensure all reports are submitted accurately and timely on a monthly basis. |
| 100% status reporting and follow-up with individuals, teams, and COR |
| Review by COR |
| Task 6 |
| 20. Transition Out Plan |
| Contractor complies with performance work statement specifications. Contractor adheres to guidance provided by COR and as stated in the SOW 30 calendar days prior to the end of the award. |
| 30 days prior to the end of contract period of performance |
| Review by COR |
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