Attachment_1-_Draft-Performance_Work_Schedule_Custodial_1.pdf

BGNDRF Janitorial Services

Performance Work Statement Brackish Groundwater National Desalination Research Facility (BGNDRF) Alamogordo, New Mexico

1.0 General Information

1.1 Abbreviations, Acronyms, and Definitions

AAO Albuquerque Area Office

CLIN Contract Line Item Number

CO Contracting Officer

COR Contracting Officer’s Representative

FAR Federal Acquisition Regulation

NAICS North American Industry Classification System

OSHA Occupational Safety and Health Administration

QCP Quality Control Plan

UCB Upper Colorado Basin (Interior Region 7, Reclamation)

1.2 Location and Hours of Operation

Reclamation’s Brackish Groundwater National Desalination Research Facility is located at 500 La Velle Rd, Alamogordo, New Mexico, 88310. Alamogordo, New Mexico, is approximately 90 miles from El Paso, Texas, and 80 miles from Las Cruces, New Mexico. Normal hours of operation are 7:00 am to 4:30 pm Mountain Time Monday through Friday.

1.2 Period of Performance

The contract will have a one-year base period plus two option years, with exact performance dates to be specified on the solicitation's Standard Form.

2.0 Contract Effort Required

2.1 Work Schedule

The Contractor shall perform cleaning services twice per week, preferably on Tuesdays and Fridays or an agreed upon schedule that will maintain cleanliness. The scheduled day and time of cleaning will be agreed to by the COR and Contractor and will allow for both flexibility of Contractor staffing and ensure cleanliness of the facility. An ideal schedule will be to have one cleaning day or time outside of busy hours during low or no occupancy.

The Contractor is not required to provide services on observed federal holidays posted online at https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/. There are occasional facility closures and BGNDRF staff will notify the Contractor ahead of time.

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/

It is the Contractor's responsibility to notify the COR immediately during normal business hours of inability to perform duties on any day. This situation should not occur more than three times per month.

Anything in excess of this is grounds for termination of the contract for cause. Failure to regularly perform the required cleaning twice per week will result in a reduction of the contract. The missed day(s) cannot be made up by performing additional days in another week without advance approval of the COR. If a cleaning day(s) is (are) missed, the monthly bill shall be reduced on a pro-rated basis.

Additional cleaning on unscheduled days may also be required for various events throughout the year that include, but are not limited to Discovering Desal, Pitch to Pilot, and the WIN Workshop. The Contractor shall coordinate with Reclamation for these special cases at least two (2) weeks in advance of the event(s).

Reclamation reserves the right to delay the cleaning in case of an emergency. In this event, the cleaning shall be done as soon as possible. In the event a legal holiday falls on a scheduled cleaning day, the Contractor shall make prior arrangements with the COR to perform the work on another day.

2.2 Submittals

Submit the following for Government review or approval:

• Prepare in English.

• Measurement Units: US Customary Units.

• Label and file name must include contract number and title including Required Submittal

Number (RSN).

• Provide a unique transmittal tracking number for each submittal.

• Review of submittals:

o Time required: The Government will require a minimum of 5 working days to review each submittal or resubmittal, unless otherwise specified.

• Submit the following for Government approval or review.

o Submittal Types: A – Action requiring Government approval and I – Informational requires Government written receipt.

o Submit to COR one electronic copy for review.

RSN Required Submittal and Description Due Date or Delivery Time Type

S1 Quality Control Plan Within 7 days after contract award A

S2 Quarterly Progress Reports Within 7 days of each quarter A

2.3 Summary of Expected Work

The total square footage of the office, laboratory, and restrooms is approximately 5,740 square feet.

There is approximately 3,574 square feet of tiled surface and 2,375 square feet of carpeted areas. There are a total of 8 rugs (approximately 300 square ft) that are in the office building and test bay area that require vacuuming (or sweeping). There is approximately 1,200 square feet of concrete that needs to be swept in the test bays.

The Government’s janitorial service scope is summarized in the list of work tasks:

• Empty all waste and recycling bins in office and test bay areas in the facility. Plastic liners should be replaced as needed. Exterior and interior surfaces of receptacles shall be free of dirt, dust, streaks and spots. Containers shall be washed and disinfected as required, but no less than once each year.

• Dust all office, hallway, lobby, and other surfaces to ensure no dust, streaks, bugs, or other debris is present. Contractor shall not move personal items on desks or shelves.

• Dust HVAC registers in hallways and offices so that cobwebs and dust are removed.

• Sweep and mop all tiled floors and clean baseboards and other tiled walls. Tile floors shall be swept, mopped, and disinfected with cleaning material that removes all dirt, debris, and stains from tile surface and grouted areas. Cleaners used shall not be abrasive and shall not damage tile. Lobby furniture shall be moved regularly to sweep behind and underneath.

• Sweep concrete area on the outer edge of the indoor concrete test bays to remove dust, bugs, and debris near rollup doors, exit doors, and area near the entrances to the workshop and chemical storage room.

• Vacuum all carpeted areas including behind doors, under desks, and around furniture. Carpets shall be clean, stain-free, free of dirt and soil, spot cleaned as required.

• Vacuum, sweep, or pressure wash facility mats so that no bugs, dirt, or other debris is visible on the top or below the mats.

• Clean and disinfect bathroom fixtures, floors, walls, light switches, restroom dividers, and doors.

Fill paper towel and toilet paper dispensers, hand soap, and other supplies as needed. Restroom toilets, urinals, showers, vanities, fixtures, mirrors, and dispensers shall be sanitary and free of dirt, mineral deposits, smudges, water stains and markings. Dispensers shall be full and wastebasket liners shall be free of trash. Countertops and sinks shall be cleaned and disinfected and free of stains and water stains. Outward appearance of partitions and other accessories in restrooms shall have a neat, clean sanitary appearance and wiped down regularly.

• A washing machine and drying rack are provided for the Contractor to wash and dry mops, cloths, and other cleaning supplies. The Contractor must allow for time to ensure clean supplies are available and also keep the washing machine and area around it neat in appearance, clean, and free of debris, dust, and trash.

• Clean break room. Kitchen area shall be sanitary, neat in appearance, clean, and free of debris, dust, and odor-free.

o Wastebasket liner shall be free of trash.

o Towel dispensers shall be full.

o Floor shall be free from dust, dirt, foot, trash, and smudges.

o Clean and disinfect tables, countertop, floors, walls, light switches, and doors;

o Kitchen appliances - refrigerators, microwave, and ice machine – shall be clean and free of smudge marks, fingerprints, and streaks. Inside refrigerator will be cleaned monthly.

Microwave will be cleaned inside weekly to remove dirt, dust, streaks, grease, food splatter, and other grime.

• Clean all stainless-steel surfaces such as light switch receptacles, restroom dividers and doors, fire extinguisher compartments, associated hardware. Stainless steel surfaces shall be clean and free of dirt, dust, streaks, watermarks, spots and grime.

• Clean all mirrors and interior glass windows in doors, fire extinguisher compartments and offices. Glass surfaces shall be clean and free of dirt, dust, streaks, watermarks, spots, and grime and shall not be cloudy.

• Clean and polish drinking fountains and bottle fillers. Surfaces shall be clean and free of dirt, dust, streaks, watermarks, spots, hard water deposits and grime.

• Test bay concrete area and ramps must be swept and shall be free of dirt, dust, bugs, and other debris.

• Water analysis laboratory o Sweep, mop, dust, and clean as specified elsewhere in the scope.

o Clean laboratory sinks and chrome fixtures. Stainless steel and chrome surfaces shall be clean and free of dirt, dust, streaks, hard water deposits, watermarks, spots, and grime.

It is not the Contractor’s responsibility to wash and dry any items/equipment in the sink.

o REPORT TO THE FACILITY MANAGER OR BGNDRF STAFF IMMEDIATELY ANY SUSPECTED

CHEMICAL SPILL IN THE LAB. DO NOT CLEAN OR TOUCH ANY SUSPECTED CHEMICAL

SPILL.

• Cleanup and Disposal of Waste Material - The Contractor shall keep the work area, including storage areas, free from accumulation of waste materials. Before completing the work, the Contractor shall remove from the work area and premises any rubbish, tools, equipment, and material that are not the property of the Government.

2.3.1 Periodic Cleaning Services

As requested, provide additional janitorial services and light maintenance work for BGNDRF areas not listed above. The following items will be individually priced and will only be invoiced when the work is requested and completed. The COR will coordinate with the contractor to schedule the required services. The Government’s optional light maintenance scope includes the following items:

• Clean all exterior glass windows in doors, fire extinguisher compartments and offices. Glass surfaces shall be clean and free of dirt, dust, streaks, watermarks, spots, and grime and shall not be cloudy. Care should be taken to minimize staining on exterior walls.

• Shampoo all office carpets at least annually.

• Perform deep cleaning on tiled floors which may include steam cleaning, scrubbing base boards, and moving furniture in the lobby area. Additional tile floor cleaning may be requested by the COR in writing.

• Perform additional cleaning in support of workshops, tours, and other activities at the facility.

• Perform deep cleaning on painted walls to remove smudges and other marks.

• Clean inside of refrigerators as requested and scheduled by the COR.

As-needed custodial work includes may include any of the tasks mentioned above. The COR will submit a request to the contractor, providing a list of the items that need completion. The work shall be completed in accordance with the standards found within this SOW. The contractor can only invoice for hours worked. Total hours worked cannot exceed 48 hours per year.

2.4 Supply Management

The Contractor is responsible for stocking sufficient quantities of the government provided supplies and materials in the designated storage areas, restrooms, and other dispensers. Contractor shall give a minimum of 2 week notice to the COR when requesting additional supplies.

Janitor closet and storage areas shall be kept clean and in a neat appearance. Supplies shall be stored in designated storage areas and should be arranged and maintained in a neat and orderly manner. All items must be clearly identified on the container as to the content. No unidentified items may be kept in storage areas.

2.5 Energy and Water Conservation

In the interest of energy conservation, lights shall be turned on only in those areas where work is being performed and shall immediately be turned off upon completion of the work.

Heating Ventilation and Air Conditioning (HVAC) – HVAC controls shall not be adjusted by the Contractor.

The Government can make changes to the HVAC schedule to improve comfort for Contractor employees.

The Contractor must provide a fixed schedule with a request.

Water – Water faucets or valves shall be turned off after the required usage has been accomplished.

2.6 Property Damage

Care shall be taken not to damage any equipment located in the building. Repair of any damage which occurs during cleaning shall be the Contractor's responsibility. To protect the Contractor, all equipment shall be inspected jointly at the beginning of the contract period by the Contractor and the Contracting Officer's Representative or their designated representative.

3.0 Personnel Qualifications and Supervision

Contractors under this Service are subject to background investigation as stated in WBR 1452.237-80 Security Requirements-Bureau of Reclamation. Contractors shall complete the requirements to request a background investigation within two weeks of hire. The Contractor will not be allowed in the building unescorted until they have been satisfactorily adjudicated based on suitability requirements. Contractors may need to travel to registered USAccess PIV Credentialing Centers outside of the local commuting area. Travel expenses may be incurred and reimbursed by the Contractor for PIV Cards.

The Contractor shall personally, or through a competent foreman, supervise the work of their employees to ensure that the provisions of these specifications and the terms and conditions of this contract are being carried out. No Government employees are authorized to exercise either direct or indirect supervision over, or provide direction to, the Contractor's employees. The supervisor will have authority to act in the Contractor’s behalf for correcting any complaints, discussing work performance, or coordinating any day-to-day work activities, i.e., washing exterior windows etc. that may occur from time to time. Complaints shall be coordinated with the COR and resolved in a timely manner, no later than 10 working days following notification.

The contractor shall implement retention strategies to minimize turnover among employees assigned to the contract. This includes providing competitive compensation packages, offering professional development opportunities, and maintaining open lines of communication between management and staff.

It is the responsibility of the Contractor to ensure that all personal or government articles found by the Contractor’s employees are turned into the COR.

4.0 Training

The Contractor is responsible for all training for its employees except when training can only be provided by Reclamation. Contractor training shall include cleaning basics, information included on the contract, and how to order new supplies. The COR will perform a walkthrough to familiarize Contractor employees with the spaces and will coordinate required safety training prior to services commencing. Requests for training by exception must be provided to and approved by the CO prior to the Government conducting training.

5.0 Safety and Security

5.1 Building Security

Contractor shall be responsible for all keys issued to them and shall be responsible for any costs incurred because of their loss or misuse. The Government will require PIV credentials for the Contractor and Contractor’s employees that will work on evenings or weekends when Government staff are not onsite.

Contractors will check out keys and obtain an alarm code if they will work during these times. Only employees of the Contractor and others authorized by the BGNDRF Facility Manager are allowed in the building.

5.2 Emergencies

All employees shall be familiar with the facility and procedures to follow in the event of an emergency.

Telephones in the building may be used in case of emergency. You must first dial 9 to access phone lines outside of the building.

5.3 Safety

The Contractor shall comply with the applicable Occupational Safety and Health Administration (OSHA) Standards specified under 29 CFR part 1910 and other Federal, State, and local regulations for the purpose of providing safety precautions to all employees who are subject to occupational exposure to potentially infectious blood, body fluids and/or materials as a result of the custodial work performed under this contract.

The Contractor shall provide a written Job Hazard Assessment (JHA). A BGNDRF JHA template can be provided by the BGNDRF Facility Manager if requested. Work cannot commence by the Contractor until the Contractor and Facility Manager have signed the JHA. Actions including personal protective equipment, signing, and barricading identified in the JHA are mandatory actions. The Contractor is responsible for each of their employees reviewing and adhering to the JHA before working at BGNDRF.

The Contractor is responsible for providing the necessary training and education to their employees affected by the OSHA standards and ensuring safe and sanitary work conditions for their employees.

Training compliant with OSHA 29 CFR 1910 will include at a minimum Hazardous Communication, Personal Protective Equipment, and Bloodborne Pathogens. Proof of training will be provided upon request to verify compliance with these standards. Proof can include a sign-in sheet and the content covered. The Contractor is also responsible for providing, at no cost to its employees, appropriate personal protective equipment such as, but not limited to, gloves, masks, and eye protection (reference section 1910.1030, Bloodborne Pathogens). Personal Protective Equipment is specialized clothing or equipment worn by an employee for protection against a hazard. General work clothes (e.g., uniforms, pants, shirts, or blouses) not intended to function as protection against a hazard are not considered to be personal protective equipment.

Occupational exposure means reasonably anticipated skin, eye, mucous membrane, or parenteral contact with blood or other potential infectious body fluids that may result from the performance of an employee's duty.

The Contractor shall obtain written approval ahead of time for any Contractor-furnished chemicals and shall provide the Facility Manager with all Safety Data Sheets (SDS). The Contractor and the Contractor’s employees shall review SDS sheets for chemicals they are using. The Contractor must remove all Contractor furnished chemicals upon completion of the task in which it was required. The Contractor shall notify the Facility Manager when the Contractor furnished chemical is removed from BGNDRF.

6.0 Government-furnished equipment (GFE) and materials

6.1 Government-furnished equipment

The Government will provide, without cost, the facilities, equipment, materials and/or services listed below. The Contractor is required to provide requests for new supplies with at least two weeks’ notice.

• Water and electrical supplies

• Mopping supplies: mop handles and heads, buckets

• Washing machine and drying rack, soap for washing

• Brooms, dustpans

• Garbage and Recycling receptacles and liners

• Dusting and Cleaning rages

• Pressure washer (for test bay mats)

• Disposable gloves

• Paper towels, toilet paper, hand soap and other restroom consumables

• Cleaning supplies to include and not be limited to glass cleaner; flooring cleaners, disinfectant for restrooms, cleaning products to remove mineral buildup in toilets, urinals and sinks.

• Other materials and supplies required for proper cleaning of buildings including squeegees, spot removers and long reach fan dusters.

• All refuse removal, entomology services and police and fire protection.

• Air freshener(s) for bathrooms.

6.2 Contractor-Furnished Equipment

Except for those items or services specifically stated in Section 5.1, the Contractor shall furnish everything required to perform this statement of work including:

• All equipment and supplies necessary for spot cleaning and the periodic cleaning task of shampooing carpets.

• All personal protective equipment (beyond gloves provided by the Government).

• Safety Data Sheets (SDS) for all chemicals including cleansers brought to BGNDRF by the

Contractor. All products to be used in the performance of the contract shall be considered

“green cleaning products” and will comply with the “green provisions and clauses” included in the contract.

7.0 Quality Control

7.1 Quality Control Plan (QCP)

A complete QCP shall be submitted by the offeror with their proposal and approved by the CO prior to performance of the contract. The QCP shall be updated at least annually and approved by the CO and COR. The Contractor shall maintain continuity of services, without interruption, throughout the entire term of the contract. To maintain these critical services, the Contractor shall provide specific plans as to how this service continuity will be maintained.

The minimum requirements for a quality control system will ensure that the required services specified in this contract meet the quality standards outlined in the contract. All work performed under this contract shall be of the highest quality, consistent with best industry practices, to ensure timely provision of services, optimum tenant agency satisfaction, and adequate protection of Government assets. The Contractor is responsible for the inspection and monitoring of all Contractor work performed to ensure compliance with contract requirements. Quality control inspection shall be conducted at least quarterly.

The results of all quality control inspections conducted by the Contractor shall be documented on inspection reports and provided to the COR immediately following the inspection. The Contractor shall immediately correct all deficiencies and notify the COR in writing once all deficiencies have been corrected, but no later than three workdays following the inspection. It is also applicable for subcontractors where Government inspection is required. In such cases, it is the Contractor's responsibility to include in writing in each subcontract the use of this standard by their subcontractor.

The plan shall be revised by the Contractor during the life of the contract as necessary to ensure that contract objectives are met. All revisions shall be approved by the COR. The Quality Control Plan shall include, but not be limited to:

• Staffing Plan. A plan which includes a work schedule needed to accomplish specified cleaning tasks. The Staffing Plan shall also include the Contractor's staffing levels (including supervision) depicting various job classifications (e.g. 1 janitor, 1 supervisor). A roster by name and job title shall also be provided. Individual responsibilities for oversight of the QCP and functions associated with such oversight as well as authority in dealing with Government contracts shall be identified.

• Inspection System. An inspection system, which shall include all requirements listed in the Performance Work Statement and inspection procedures. The QCP shall identify how the Contractor will correct noted deficiencies immediately. The QCP shall identify who will perform regular inspections and how the inspections will be performed; if the Contractor or Supervisor are not a local company, the QCP must address how quality control will be maintained. Any changes to the inspection systems during the life of the contract must be accepted by the CO.

• Progress Report. The Contractor shall submit quarterly to the COR a self-evaluation report detailing the type and quality of service provided during the prior quarter. This report should include a summary of work performed and any issues that arose.

7.2 Quality Assurance Surveillance Plan (QASP)

The following defines the Government will monitor the contractor’s performance and quality throughout the life of the contract. Updates may occur and will be mutually agreed upon prior to implementation.

Quality Assurance Surveillance Plan

Task Description Frequency Performance Standard Minimum Acceptable Quality Level

1 Trash/Waste Collection and Removal Twice per week Trash containers and receptacles shall be free from all trash and debris. Plastic liners shall be replaced as needed.

Trash shall be removed when full, with no more than 3 complaints received during the calendar year.

2 Recyclable materials Weekly Recycle containers and receptacles shall be emptied and recyclables materials deposited into provided bulk containers

Recyclables shall be removed when bins are full, with no more than 3 complaints received during the calendar year.

3 Vacuuming Weekly (more often as needed)

Carpeted areas and floor mats shall be free of dirt, bugs, and debris.

Carpets shall be vacuumed at least weekly with no more than 3 complaints received during the calendar year.

4 Spot Clean Carpets Monthly Carpeted areas shall be free of dirt, soil, debris, liquids, stains, etc.

Carpeted areas shall be spot cleaned as needed or requested with no more than 3 complaints received during calendar year.

5 Employee Break Room Twice per week

Break room shall be free of dirt and debris, including floors, tabletops, counters, and food/microwave area. Break room shall be free of dirt and debris, including tabletops, counters, and food/microwave area. Kitchen appliances shall be clean and free of smudge marks, fingerprints, and streaks.

Microwave will need to be cleaned inside weekly to remove dirt, dust, streaks, grease, foot splatter, and other grime.

Employee break room shall be cleaned 95% of time with no more than 3 complaints received during calendar year.

6 Drinking Water Fountains and Bottle Filler Weekly Drinking water fountain and bottle filler shall be cleaned, disinfected, and polished.

Drinking fountains shall be cleaned 95% of time with no more than 3 complaints receiving during calendar year.

7 Refrigerator Quarterly or as requested Refrigerator shall be cleaned, disinfected inside Refrigerator shall be cleaned at least quarterly with no more than 3 complaints received during calendar year

8 Tables, counter tops, and lobby display surfaces Twice per week Tables shall be free of dirt, soil, prints, smudges, smears, or any other substances.

Tables shall be free of dirt, soil, prints, smudges, smears, or any other substances.

9 Walls and Doors Monthly Walls and Doors inspected and spot-cleaned and free from dirt, soil, stains, smudges, liquids, scale, and any other foreign material.

Walls and doors shall be cleaned 95% of time with no more than 3 complaints received during calendar year.

10 Dusting, Routine Weekly

Blinds, furniture, fixtures, pictures, countertops, lobby shelves and bookcases, lockers, windowsills, and partition tops shall be free of dirt, laden dust, soil, cobwebs, bugs, and lint. Dusting of office desktops, shelves, and bookcases will be coordinated so that Government staff clear off surfaces.

Low surfaces shall be dusted and cleaned 95% of time with no more than 3 complaints received during calendar year

11 Water Quality Lab Twice per week

Floor shall be free of dust, debris, marks, spots, and stains.

Lab sinks and faucets shall be free of dust accumulation smudges, and debris. General lab area shall present a clean, dirt and dust free appearance. Floor shall be free of dust, debris, marks, spots

Water Quality Lab shall be cleaned 95% of time with no more than 3 complaints received during calendar year.

Task Description Frequency Performance Standard Minimum Acceptable Quality Level

12 Washer, Drying rack Monthly Washer and Drying rack (and area nearby) shall be free of dirty laundry, dirt, smudges, stains, and any foreign material.

Trash must be disposed of regularly

Washer and Drying rack (and area nearby) shall be cleaned at least monthly with no more than 3 complaints received during calendar year.

13 Toilets, urinals and showers Twice per week Toilets, urinals and showers shall be cleaned and disinfected and be free of stains and water rings.

Toilets, urinals, and showers are cleaned 95% of time with no more than 3 complaints received during.

14 Restroom Sinks and Counter tops Twice per week

Restroom sinks and countertops shall be cleaned and disinfected and free of stains, streaks, hair, soap, cleaning solutions or disinfectant residue.

Restroom sinks and countertops cleaned 95% of time with no more than 3 complaints received during calendar year.

15 Restroom Walls and Partitions Weekly

Walls and restroom stall stainless steel partitions shall be wiped down or cleaned such that they are free of stains, streaks, fingerprints, or cleaning solution residue. Stainless steel cleaning solutions must be approved by COR prior to use.

Stainless steel partitions cleaned 95% of time with no more than 3 complaints received during calendar year.

16 Restroom Floors (Including Showers)

Weekly (more often as needed)

Restroom floors shall be cleaned and disinfected and free of stains, streaks, hair, soap, cleaning solution, or disinfectant residue. Tile wall portion to be steam cleaned with tile and grout scrubbed and wiped clean.

Restroom floors (including showers) cleaned at least weekly with no more than 3 complaints received during calendar year.

17 Lobby, hallway, and restroom Floors (Including Showers) Annually Floor to be steamed cleaned with tile and tile grout scrubbed and wiped clean.

100% of floor tile and grout surfaces cleaned and sanitized and grout brushed clean.

18 Servicing and Supplying Restrooms Twice per week Restrooms supplies shall be replenished, including paper towels, toilet tissue, soap, or any other dispensers.

Restrooms supplies replenished 95% of time with no more than 3 complaints received during calendar year.

19 Restroom Fixtures and Mirrors Twice per week

Restroom Fixtures and Mirrors shall be free of stains, spots, lint, dust, soil, and prints. If fixtures have excessive hardwater buildup, notify COR that facility maintenance is needed.

Restroom fixtures and mirrors cleaned at least 95% of time with no more than 3 complaints received during calendar year.

Interior Glass Windows, Interior Windowed Doors, Glass Walls and Doors and Interior Windows adjacent to entrance and exits

Monthly (or as requested)

All interior glass windows, interior windowed doors, interior windows adjacent to entrances/exits shall be free from dirt, smudges, smears, webs, or other foreign substances.

All interior glass windows, interior windowed doors, interior windows adjacent to entrances/exits cleaned at least 95% of time with no more than 3 complaints received during calendar year

21 Office, laboratory, and test bay windows

Quarterly (or as requested)

Both sides of interior windows along test bay (room 123) and all interior windows and windowed doors shall be free from dirt, smudges, smears, webs, or other foreign substances.

All windows along test bay (room 123) and all interior office windows and windowed doors cleaned at least 95% of time with no more than 3 complaints received during calendar year

22 Metal Fixtures (Excluding Restrooms) Weekly

All light switch panels, door handle and hand plates, push plates, panic devices, kick plates, and other metal fixtures cleaned and disinfected, free from dirt, soil, stains, rust, scale or other foreign materials.

All metal fixtures (excluding restrooms) cleaned at least 95% of time with no more than 3 complaints received during calendar year.

Task Description Frequency Performance Standard Minimum Acceptable Quality Level

Window Blinds, HVAC registers, fire extinguisher compartments and associated hardware, signs

Quarterly (or as requested)

Window blinds (ground level only) free from laden airborne dirt, soil, lint, smudges, smears, or other foreign materials.

Fabric partitions and metal bases/frames free of dust, lint, soil, smudges, smears or other foreign material. Ceiling Fans free from

Window blinds, Ceiling Fans and Partitions cleaned at least 95% of time with no more than 3 complaints received during calendar year.

24 Sweeping, Dust Mopping (Not Restrooms) Twice per week

All bare floors shall be free from dirt, dust, debris, and other foreign materials. The raised concrete area and associated ramps are included in this.

Bare floors shall be cleaned at least 95% of time with no more than 3 complaints received during calendar year.

25 Wet Mopping and Machine Mopping Bare Floors Weekly All bare floors shall be free from dirt, dust, debris, and other foreign materials.

All bare floors shall be free from dirt, dust, debris, and other foreign materials.

Chairs, Plastic and Metal and Tables (conference rooms and break rooms)

Monthly All Chairs, Tables and Furniture shall be free from dust, lint, smudges, prints and any other foreign material.

Plastic and metal chairs shall be cleaned at least 95% of time with no more than 3 complaints received during calendar year.

27 Shampoo all office carpets Annually Carpets to be shampooed to remove stains. 100% of exposed carpeted areas to be cleaned

Sweep test bay upper ramp and concrete floors near perimeter walls.

Monthly All concrete floors shall be free from dirt, dust, debris, and other foreign materials.

All concrete floors shall be free from dirt, dust, debris, and other foreign materials.

8.0 Pre-work conference

8.1 This contract will be administered by the CO. The CO shall designate a COR to ensure compliance with the specifications and provisions of this contract.

8.2 Prior to commencement of work, the COR will arrange a pre-work conference with the Contractor to discuss the contract rems and work performance requirements.

8.3 The pre-work conference will include a tour of the facility with an emphasis on safety features in the facility including, but not limited to eye wash stations, showers and first aid kits.

8.4 Before work starts, preferably at the pre-work conference, the Contractor shall designate in writing a person to act for them if not present in person. In the absence of the Contractor, their authorized representative will take such action as is required to keep the job in process under terms of contract. The presence of the Contractor’s Representative on the job will, in no case, relieve the Contractor of any responsibility for satisfactory performance.

9.0 Points of Contact (POC)

The following key Government personnel are

Contract Specialist: Savanna Manning Savanna_manning@ios.doi.gov

Project Manager/ Malynda Cappelle Contracting Officer’s Representative 500 Lavelle Road Alamogordo, New Mexico 88310-9228 Email provided upon award