Updated Attachment A Statement of work_0002.pdf

PDF 107 KB Posted Aug 24, 2020

Attached to: REPLACEMENT OF UPS BATTERIES AND MAINTEN
Solicitation number: 140R8120Q0412
Issued by: Department of the Interior Bureau of Reclamation

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File	Type	Posted
Sol_140R8120Q0412_Amd_0002.pdf	PDF	Aug 24, 2020
Sol_140R8120Q0412_Amd_0001.pdf	PDF	Aug 3, 2020
Questions and Answers_0001.docx	DOCX document	Aug 3, 2020
Sol_140R8120Q0412.pdf	PDF	Jul 29, 2020
Attachment A Statement of Work.docx	DOCX document	Jul 29, 2020

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UNINTERRUPTIBLE POWER SYSTEMS

ALL 3-PHASE MODELS

SCOPE OF WORK

(Part 1)

Guaranteed 4-hour on-site response, 7 days/week, 24 hours/day with call center access or access to engineers.

Includes 100% parts (excluding batteries and air filters and proactive full bank capacitor replacement) coverage.

Includes 100% labor and travel coverage 7 days/week, 24 hours/day.

Includes one Annual Preventive Maintenance scheduled by customer.

Performed by Liebert factory trained Engineers or certified the same.

SERVICE PERFORMED

UPS Full Preventive Maintenance Service

Annual Service

1. Perform a temperature check on all breakers, connections, and associated controls. Repair and/or report all high temperature areas.

2. Perform a complete visual inspection of the equipment including subassemblies, wiring harnesses, contacts, cables, and major components. Check air filters for cleanliness.

3. Check module(s) completely for the following (if applicable):

4. Rectifier and inverter snubber boards for discoloration.

5. Power capacitors for swelling or leaking oil.

6. DC capacitor vent caps that have extruded more than 1/8".

7. Record all voltage and current meter readings on the module control cabinet or the system control cabinet.

8. Measure and record harmonic trap filter currents.

9. Check the inverter and rectifier snubbers for burned or broken wires.

10. Check all nuts, bolts, screws, and connectors for tightness and heat discoloration.

11. Check fuses on the DC capacitor deck for continuity (if applicable).

12. With customer approval, perform operational test of the system including unit transfer and battery discharge.

13. Calibrate and record all electronics to system specifications.

14. Install or perform Engineering Field Change Notices (FCN) as necessary.

15. Measure and record all low-voltage power supply levels.

16. Measure and record phase-to-phase input voltage and currents.

17. Review system performance with customer to address any questions and to schedule any repairs.

NOTE 1: Preventive Maintenance usually requires a shut-down to ensure electrical connection integrity.

NOTE 2: Customer should check air filters monthly for cleanliness and replace as necessary. NOTE 3:

Above maintenance does not include System Control Cabinet, Power Tie, Breaker Cabinets, Load Bus Sync or Maintenance Bypass Cabinets.

Battery Inspection Service - Performed During the Annual PM Service

Check integrity of battery cabinet (if applicable). Visual inspection of the battery cabinet and/or room to include: Check for NO-OX grease or oil on all connections (if applicable). Check battery jars tor proper liquid level (if flooded cells). Check for corrosion on all the terminals and cables. Examine the physical cleanliness of the battery room and jars. Measure and record DC bus ripple voltage (if applicable).

Measure and record total battery float voltage.

NOTE: The Battery Inspection Service listed above is only a visual Inspection and Is not Intended to replace a full preventive maintenance program for the battery system.

ENTERPRISE REMOTE MONITORING

ESSENTIAL SERVICE

(ALARM NOTIFICATION WITH ESCALATION)

(Part 2)

Includes real-time human 24x7 alarm monitoring, escalation and email notification via network or dial-up/modem communication.

Includes phone escalation with escalation based on customer provided procedure.

Includes remote monitoring technical phone support.

Includes quarterly electronic alarm summary reports.

Includes labor and parts warranty on Liebert communication devices.

SERVICE PERFORMED

Real-Time human 24x7 alarm monitoring and notification service

Real-Time phone escalation on all alarms based on customer provided procedure

Real-Time Electronic Alarm Notification (email only)

Technical phone support for the Virtual Ntegrity equipment installation, Contract issues, Alarms (clarification, potential causes, nuisance alarms, temporary disable alarm(s), processes, Communication (Modem telephone & Network/Internet) issues, Trouble- shooting problems, and Report clarification

Site Acceptance Test the Enterprise Remote Monitoring Service for performance and alarm recognition by the Liebert Virtual Ntegrity System

Retrieval of data via customer provided dedicated phone line or Internet

Real-time electronic customer notification of alarms per customer completed site survey

Quarterly Alarm Activity and Status reports.

Minimum of one communication check performed in a 24-hour period (modem solution) or every 5 minutes for a network communication.

Labor and parts warranty on Liebert communication devices during the contract term: Virtual Ntegrity Gateway, Alarm Concentrator, Open Com EM, Universal Monitor, and Network Interface Cards.

SEALED VRLA BATTERIES

SCOPE OF WORK

(Part 4)

Guaranteed 4-hour on-site response, 7 days/week, 24 hours/day with call center access or access to engineers.

Includes parts, labor and battery jars as required (all batteries replaced as needed based on life cycle and/or failure).

Includes battery recycling as required, with documentation meeting EPA requirements.

Includes 100% corrective labor and travel coverage 7 days/week, 24 hours/day.

3-Phase UPS includes 3 quarterly and 1 annual PM.

Includes one Annual Preventive Maintenance scheduled by customer.

Performed by Liebert factory trained Engineers or certified the same.

SCHEDULED MAINTENANCE PERFORMED

Quarterly Service

1. Inspect the appearance and cleanliness of the battery and the battery room. Clean cell top dirt accumulation (to be done only with battery offline).

2. Measure and record the total battery float voltage and charging current.

3. Measure and record the overall AC ripple voltage.

4. Measure and record the overall AC ripple current.

5. Visually inspect the jars and covers for cracks and leakage.

6. Visually inspect for evidence of corrosion.

7. Measure and record the ambient temperature.

8. Verify the condition of the ventilation equipment, if applicable.

9. Verify the integrity of the battery rack/cabinet.

10. Measure and record 100% of the cell temperatures.

11. Measure and record the float voltage of all cells.

12. Measure and record all internal impedance readings.

13. Provide a detailed written report noting any deficiencies and corrective action needed, taken and/or planned.

14. Verify approval for Battery Life program.

Annual Service Includes the Above, Plus

15. Re-tighten all battery connections to the battery manufacturer's specifications.

16. Measure and record all battery connection resistances in micro-ohms, when applicable.

Corrective Maintenance Performed as Required

• Refurbish cell connections as deemed necessary by the detailed inspection report.

INSTALLATION AND SITE REQUIREMENTS

(Part 3)

General Customer Responsibilities

Cooperation in the completion of a site survey

Installation of all Liebert monitoring hardware device(s) including mounting the hardware and wiring from monitored equipment to monitoring devices.*

Protected power outlet for monitoring device(s) (protection subject to site configuration)

Provide a primary site contact person responsible for the installation of monitoring /network device(s), development of the alarm notification instructions and contact lists, receiving reports, and authorization of service changes.

Provide a valid e-mail address to receive alarm reports.

Customer shall ensure that the proposed monitored equipment has alarm-based contact closure(s) available, slot to install Liebert Network Interface Card (NIC), or installed and commissioned NIC for any non-Liebert equipment

Liebert Services local sales Rep can help with supplying electrical contractor list

Network/Internet-Based Communication Requirements

Connectivity to the local area network for each monitored device.

Static IP addresses for the Virtual Ntegrity Gateway and all SNMP based devices.

TCP port 443 (outbound only) shall be available for monitoring.

A primary site network contact person shall be provided for assigning IP addresses and installation of network drops.

Modem/Dedicated Phone Line-Based Communication

A dedicated DID (Direct Inward Dial) telephone line is required capable of analog modem communication with the ability to dial out to the Enterprise Remote Monitoring toll-free 1-800 telephone number.

A phone line provided by a Local Exchange Carrier is required to avoid the site's phone switch as a possible point of failure. The telephone line shall accept incoming calls as part of the Enterprise Remote Monitoring diagnostic procedure.

Installation Procedure

Customer completes engineering survey indicating equipment type, model, monitoring output(# contacts, non-Liebert equipment alarm information by contact closure, etc.) or Liebert Services performs an engineering site visit (additional fee).

Monitoring device(s) are ordered and sent to the customer site.

Customer completes Customer Survey indicating appropriate electronic alarm notification, IP addresses (if Network solution) and telephone number (if Modem solution).

Customer notifies Liebert Services once wiring and communications installed

Contracted services commissions monitoring device(s) and Virtual Ntegrity database per site survey

Performs site acceptance test

UPS Full Preventive Maintenance Service

Annual Service

1. Perform a temperature check on all breakers, connections, and associated controls. Repair and/or report all high temperature areas.

2. Perform a complete visual inspection of the equipment including subassemblies, wiring harnesses, contacts, cables, and major components. Check air filters for cleanliness.

3. Check module(s) completely for the following (if applicable):

4. Rectifier and inverter snubber boards for discoloration.

5. Power capacitors for swelling or leaking oil.

6. DC capacitors vent caps that have extruded more than 1/8".

7. Record all voltage and current meter readings on the module control cabinet or the system control cabinet.

8. Measure and record harmonic trap filter currents.

9. Check the inverter and rectifier snubbers for burned or broken wires.

1D. Check all nuts, bolts, screws, and connectors for tightness and heat discoloration.

11. Check fuses on the DC capacitor deck for continuity (if applicable).

12. With customer approval, perform operational test of the system including unit transfer and battery discharge.

13. Calibrate and record all electronics to system specifications.

14. Install or perfomi Engineering Field Change Notices (FCN) as necessary.

15. Measure and record all low-voltage power supply levels.

16. Measure and record phase-to-phase input voltage and currents.

17. Review system performance with customer to address any questions and to schedule any repairs.

NOTE 1: Preventive Maintenance usually requires a shut-down to ensure electrical connection integrity.

NOTE 2: Customer should check air filters monthly for cleanliness and replace as necessary. NOTE 3:

Above maintenance does not include System Control Cabinet, Power Tie, BreakerCabinets, Load Bus Sync or Maintenance Bypass Cabinets.

Battery Inspection Service - Performed During the Annual PM Service

Measure and record total battery float voltage.

NOTE: The Battery Inspection Service listed above is only a visual Inspection and Is not Intended to replace a full preventive maintenance program for the battery system.

Remote Monitoring

• Electronic Alarm Notification (email only)

• Phone escalation based on customer provided procedure

• Real-time 7x24 alarm monitoring by a human with escalation procedure provided by customer

• Technical phone support for the Virtual Ntegrity equipment installation, Contract issues, Alarms

(clarification, potential causes, nuisance alarms, temporary disable alarm(s), processes, Communication

(Modem/telephone & Network/Internet) issues, Troubleshooting problems, and Report clarification

• Site Acceptance Test of the Enterprise Remote Monitoring Service for performance and alarm recognition by the Liebert Virtual Ntegrity System

• Retrieval of data via customer provided dedicated phone line or Internet

• Real-time electronic customer notification of alarms per customer completed site survey

• Quarterly Alarm Activity and Status reports.

• At least one communication check performed in a 24-hour period (modem solution) or every 5 minutes for a network communication.

• Labor and parts warranty on Liebert communication devices during the contract term: Virtual Ntegrity Gateway, Alarm Concentrator, Open Com EM, Universal Monitor, and Network Interface Cards.

Sealed VRLA Batteries