Questions_and_Answers_0002_0002.pdf

MEDICAL BILLING, EMR AND PM SYSTEM FOR YOSEMITE NP

Questions and Answers

Amendment 0002

The following are questions and answers received during the RFQ:

1. Since the billing will be performed by the vendor, what was the annual billings in claims to all insurance providers for 2022?

a. Answer: Between May 2022-May 8, 2023, there are about 3000 charges.

2. Can you provide the number of licensed providers who will be users of the new EHR system (e.g. MD, PA, DO, pharmD, NP)?

a. Answer: 1 DO, 1 MD (remote) and likely 1 NP or PA. We also have residents and rotators and staff users. They are not registered as providers.

3. How many of the providers using the software will be MDs?

a. Answer: One (1).

4. What is the expected level of usage of the software by each provider?

a. Answer: There are about 10-15 visits per day during October and April, and 25-35 visits per day during May and September.

5. Can this work be performed remotely at the contractor’s home?

a. Answer: For billing service, it can be performed remotely.

6. Regarding question/answer #1, Is that 3,000 claims or $3,000 dollars? If that number is the number of claims, what is the total dollar amount that those 3,000 claims were billed for?

a. Answer: Those are number of claims (~$400K).

7. For “a) Checklist for quote submittal:” it states, “This page of the solicitation completed as the first page in the package.” Should the checklist be the cover page or can the checklist be after the cover page, transmittal letter, and table of contents as the first page with the required content in the document?

a. Answer: The checklist is preferred to be the first page or as its own attachment in the solicitation package.

8. Are offeror’s permitted to use team members’ past performance?

a. Answer: Past performance should reflect the company’s experience as a whole.

9. Would the government consider extending the due date?

a. Answer: Not currently due to need.

10. Section 4.9 of the Statement of Work (Atch_01 states, “Provide software for the EMR with PM system that are already hosted on a FedRAMP approved platform or select one of the options in section 4.11.” Section 4.11 appears to be missing from the document, can the government provide this information?

a. Answer: See posted references in Attachment 04, DOI IT Baseline Compliance.

11. Is there an incumbent contract for this scope of work?

a. Answer: No.

12. Does the government have an estimated ceiling for the total contract value?

a. Answer: This information is not available.

13. Are there any additional NPS clinics that the government may need EMR and PM systems for?

a. Answer: No.

14. Are there any additional government stakeholders outside of NPS that may need access to this EMR and PM system?

a. Answer: Billing service contractor, consultants and DOI accounting.