Sol_140P5425Q0016_Attach__001-_SOW.pdf

Statement of Work

A. General Information

Project Title: Linux Administration and Environmental Modeling Support

1. Background

The South Florida Natural Resources Center (SFNRC) conducts scientific research to support Everglades restoration and resource management. To support its mission-critical efforts in hydrodynamic modeling and database management, SFNRC maintains a computing environment consisting of Windows desktop systems and cloud-based RedHat and Ubuntu virtual machines. This project seeks to ensure secure and efficient system administration services for this multi-platform environment.

2. Purpose and Objective

The objective of this project is to provide comprehensive system administration services for SFNRC’s Unix/Linux network infrastructure, supporting both scientific research and operational continuity.

3. Period of Performance

The anticipated period of performance for the base year is from June 1, 2025, to May 31, 2026. These dates may be adjusted based on the actual award date. Options years will be part of this contract and will be subject to availability of funds.

Base Year: June 1, 2025, to May 31, 2026

Option Year One: June 1, 2026, to May 31, 2027

Option Year Two: June 1, 2027, to May 31, 2028

Option Year Three: June 1, 2028, to May 31, 2029

Option Year Four: June 1, 2029, to May 31, 2030

B. Contractor Requirements

Qualifications and Scope of Work

The contractor must demonstrate extensive experience in administering Linux networks, specifically those running Ubuntu and RedHat operating systems, and in integrating secure access with Windows Active Directory. Expertise in networking, authentication, and virtualization is essential.

Additionally, the contractor should have experience configuring and managing high-performance computing systems used for environmental modeling, including relational database systems. Proficiency in scientific software installations and troubleshooting non-standard library dependencies is required. Experience with Appaserver software is a plus.

C. Government Responsibilities

Government personnel from SFNRC will provide technical guidance, oversight, and timely invoice review. Upon successful background investigation, the contractor will receive a PIV access card for authentication, and a government-issued laptop will be provided for secure remote access. The contractor must be able to complete any required training and sign the appropriate paperwork to obtain network access within 60 days after contract award.

D. Tasks and Deliverables

The contractor will perform the following tasks to ensure a secure and efficient computing environment:

1. Operating System Support

• Install, configure, troubleshoot, upgrade, and maintain Linux servers and clients using Ubuntu, Ubuntu Server, and RedHat in both bare-metal and virtualized environments.

• Enable and optimize remote desktop access between Windows and Ubuntu systems.

2. User Account Management

• Create and manage user accounts using LDAP and PAM.

• Implement and manage user access via SMB and CIFS (Samba) to allow Linux file system access from Windows systems.

• Maintain and troubleshoot LDAP and Samba servers.

• Integrate Linux user management with Windows Active Directory groups.

3. Hardware Support

• Troubleshoot and maintain hardware components and associated drivers, including display drivers (X.org, X11, XFree86) and print drivers.

4. Backup and Recovery

• Maintain and troubleshoot Symantec backup clients across systems.

• Review and update backup protocols to ensure compliance with organizational standards.

5. Modeling and Database Support

• Assist scientific staff with installation, troubleshooting, and maintenance of hydrodynamic and ecological models.

• Develop a system for tracking hardware and memory performance.

• Maintain secure database connectivity (MySQL) for front-end tools such as RStudio, Python, and Appaserver.

• Provide support for scientific programming languages (C, C++, Fortran), including compilation and library management.

6. Diagnostics

• Diagnose and resolve system issues on both desktop and virtual Linux environments.

• Implement automated diagnostic reporting tools for performance and system resource tracking.

E. Contractor Experience Requirements – Key Personnel

The contractor must provide résumés for key personnel proposed for this contract. These individuals must be subject matter experts in the areas of hydrology, hydraulics, environmental modeling, and solute transport. Experience using DHI’s MIKE suite of simulation tools is highly desirable.

F. Proposal Submission Information

1. Proposal Content

Offerors shall submit the following three components:

• Section 1: Technical Proposal (maximum 8 pages) Must address the SOW and evaluation criteria, including:

o Experience with Linux systems (Ubuntu and RedHat).

o Experience integrating Linux systems with Windows Active Directory.

o Proficiency in LDAP and PAM authentication protocols.

o Implementation of Samba and NFS servers.

o Résumés of key personnel.

• Section 2: Price Proposal Provide a fully burdened hourly rate (inclusive of overhead, G&A, and profit).

• Section 3: Past Performance The Government will evaluate the relevancy and quality of past performance, including:

o Conformance to specifications and workmanship quality.

o Effectiveness in project and subcontractor management.

o Timeliness and reliability in performance.

o Cost control and forecasting.

o Customer satisfaction and responsiveness.

The Government reserves the right to consider past performance data from other sources (e.g., PPIRS or CPARS). Offerors are encouraged to explain the relevance of all performance data submitted.