A04_-_SOW_0001.pdf

June 8th, 2021

MAMMOTH CAVE NATIONAL PARK

REFUSE COLLECTION AND DISPOSAL

Performance Work Statement

SECTION 1 -- GENERAL CONDITIONS

1.1 Scope of Work

The contractor shall furnish all labor, supervision, materials, licenses, permits, tools, insurance, transportation, equipment, and container maintenance for refuse collection at Mammoth Cave National Park. The contractor shall perform to the contract standards along with adhering to local, state, and federal regulations. The contractor is encouraged and expected to use innovative approaches to accomplish this Performance Work Statement (PWS) effectively, efficiently, at a reasonable cost, and in a way that advances pride and ownership for the work performed. Attachment 1 provides a sample collection schedule, Attachment 2 provides a map showing pickup areas, and Attachment 3 provides a map showing dumpster locations for Area C around the Visitor Center area.

1.2 Refuse Collection Requirements

1.2.1 Refuse Collection Process Dumpsters and containers listed in the pick-up schedule shall be emptied on each scheduled day.

Each refuse container shall be completely emptied of its contents each time the container is scheduled for pick-up. After emptying, the Contractor shall return the dumpsters and other containers to their proper station. Cans shall be lined with a plastic liner, be in an upright position, and have the lid securely in place. Adequate measures shall be taken to prevent spillage of refuse during pick-up operation. All refuse spilled during this operation shall be cleaned up prior to leaving the site. In addition, the Contractor shall collect and dispose of all liter within 10 feet of any dumpster and/or garbage can. The Contractor shall also collect and dispose of all litter encountered while walking to the garbage cans along trails in the developed areas. The Contractor shall notify the COR immediately of any material too large to fit in the dumpster.

1.2.2 Plastic Bag Installation Plastic bags shall be installed in the garbage cans as indicated on Attachment 1 – Sample Schedule. Every effort shall be made to assure the installation of the bags has a minimal impact on the visual quality of the park. Some of the garbage cans in the park are installed within a circular wood container with a metal lid. The plastic bags shall be installed into and around the garbage cans, so they do not extend over the wood container. They shall not be visible until the lid is opened.

1.2.4 Collection Schedules

The contractor shall establish vehicle routes and collection schedules based on the sample schedule shown in Attachment 1 and maintained in a sanitary manner, free of dirt, debris, odor, and pests. The collection schedule shall be submitted with the contractor’s technical proposal. The contracting officer representative (COR) must approve the submittals prior to the contractor award. The COR must review and approve all contractor recommended changes to an approved collection schedule. The COR shall be advised of any deviation from these approved schedules.

1.2.5 Collection Disruption

The contractor shall notify the COR of any conditions that may interrupt the performance such as blocked container sites, delays due to security measures, and vehicle breakdowns.

Collections because of authorized delays shall be performed the next business day. The contractor shall coordinate these disruptions with the COR. The contractor shall collect refuse material during periods of inclement weather. In cases of severe weather, the COR may authorize exceptions. When exceptions are granted, the contractor shall make up all missed collections within 24 hours after the severe weather has terminated, unless the COR authorizes additional time.

1.2.6 Operational Hours

The contractor shall establish routes and schedule based on the most cost effective and efficient method. Pickups shall be scheduled only between 7:30 am to 3:30 pm daily. Collection outside designated hours shall require approval by the COR.

1.2.7 Collection Points The contractor shall position

containers for ease in depositing refuse. This may require repositioning of containers from time to time. The contractor shall also position containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, trees, and other potential obstructions. Contractor shall not relocate any container without the approval of the COR. No additional collection points can be added without the approval of the COR. Additional collection points requested by the contractor, if approved, shall not result in any cost to the Government.

1.2.8 Contractor Equipment All efforts shall be made by the

contractor to prevent loose debris during the transfer of refuse from container to truck. Collection of refuse in all areas shall be from government-approved, contractor-maintained containers.

1.2.9 Maintaining Collection Area The contractor shall return the containers to their original location after servicing, in an upright position with the lids securely in place. The contractor shall immediately clean spills and debris that may occur during servicing of containers. The contractor shall collect all refuse on the ground in and around enclosures or within 10 feet of the containers, whether spilled by the contractor or placed there by park visitors.

1.2.10 Valid Complaint The contractor shall pickup refuse within 4-hours after notification of COR validated complaint.

1.2.11 Contractor’s Spill Plan The Contractor shall submit for approval a spill plan that covers the actions the contractor shall take in the event of a spill. A spill is defined as material coming from one of the refuse containers or from one of the vehicles used in collection operations.

1.2.12 Safety & Environmental Compliance The contractor shall comply with pertinent provisions of the Occupational Safety and Health Act (OSHA), state, and local, safety laws. The contractor shall comply with pertinent Environmental Protection Agency laws and regulations. The MACA safety officer has the authority to issue restraint or cease-and-desist orders to the contractor when violations or unsafe acts are present and threaten park visitors, Government and contractor personnel, or damage to Government property. The contractor shall immediately report to park’s Communication Center, the Contracting Officer, COR and MACA safety officer all accidents resulting in personnel injury or death or damage to property while performing this contract.

The contractor shall submit for approval a safety plan.

1.2.13 Insurance The contractor shall be insured in accordance with States of Kentucky insurance regulations. The Government is not responsible for damage to Contractor’s equipment, vehicles, tools or materials or their employees and the personal property brought on-site. The Government will not accept any liability due to contractor personnel negligence.

• Workers Compensation: The contractor shall furnish proof of workers compensation insurance to the Contracting

Officer for those employees performing work related to this contract and shall comply with the Workman’s Compensation Laws of the State of Kentucky.

• Liability: The Contractor shall maintain a level of insurance that will protect the contractor and the Government from any claims as a result of bodily injury (including death) and property damage which may arise from and during the performance of this contract, and shall submit proof of insurance to the Contracting Officer.

1.2.14 Motor Vehicle & Traffic Regulations Contractor personnel operating motor vehicles shall possess a valid driver's license.

Driver and vehicle permits, licenses, registrations and proof of insurance shall be maintained in the vehicle at all times and made available upon request. Contractor personnel shall always comply with federal vehicle motor law requiring seat belts be worn. Contractor personnel shall adhere to the posted speed limits. Contractor personnel shall comply with all pertinent Federal Motor Carrier Safety Administration Rules and Regulations.

1.2.15 Relocation and Frequency Changes The COR reserves the

right to change frequency and relocation of pickup and size of the containers, at no additional cost to the government.

Requested changes will not increase the number of containers, number of total pickups, or number of each container size from the totals reflected in the PWS. A minimum of 24-hour notification will be provided.

1.2.16 Disposal The contractor shall transport and dispose of all waste at a licensed disposal site selected by the contractor. Disposal site must demonstrate that the refuse collected will be composted and a minimum of 60% of the refuse must be diverted from the landfill. Disposal shall be in accordance with existing local, state, and federal regulations.

The contractor shall be responsible for any permit or fees associated with the use of disposal locations.

1.2.17 Equipment Maintenance The contractor shall perform all cleaning, painting, repair, and associated maintenance tasks.

Maintenance shall be defined as maintaining the dumpsters in a usable, operational, clean manner. Dumpsters shall be cleaned twice annually. They shall be thoroughly cleaned, inside and out, and disinfected offsite of MACA that meets all applicable federal, state, and local regulations. The Contractor shall provide a replacement dumpster and place it in the same location during the cleaning period. The replacement dumpster shall be in good condition and shall provide adequate space for storage of waste materials while the original dumpster is being cleaned.

If container damage occurs because of contractor negligence it shall be replaced at no additional cost to the Government. The contractor shall maintain all containers ensuring they are free of unpleasant odors, dirt, debris, and pests. All containers shall remain in safe and serviceable condition. They shall remain easily accessible. The contractor shall coordinate with COR on the replacement of a container. Dumpsters that have exceeded their lifecycle and are no longer viable shall be replaced by the Contractor. Trucks and trailers used for hauling and collecting shall be washed as necessary to ensure they are free of odor, dirt, debris, and pests. The contractor shall provide a schedule for routine cleaning of all containers.

1.3 Service Summary The contractor service requirements are

summarized into performance objectives that relate directly to mission essential items. The performance standards briefly describe the minimum acceptable levels of service required for each requirement. Adhering to Performance standards is critical to mission success.

Performance bj i

PWS Section St

Refuse containers are collected per the approved schedule.

1.2.1, 1.2.4, 1.2.6, 1.2.16

No more than 2 valid complaints or noted discrepancies monthly

Maintain vehicles and equipment, in safe and serviceable condition.

1.2.4, 1.2.7, 1.2.8, 1.2.9, 1.2.17, 2.1

No more than 2 valid complaints or noted discrepancies annually

No property damage due to refuse collection process.

1.2.12, 1.2.13

No more than 1 valid complaint or noted discrepancy annually

Note: Complaints received during first 60 days of contract are collected but will not count against the contractor’s annual performance rating.

1.4 Lost and Found Property

It shall be the responsibility of the Contractor to ensure that all articles found by the Contractor's employees are turned in to the Superintendent or his representative for recording and proper disposition. Items should be turned in within one working day of the time they are found.

1.5 Telephone Communication

The Contractor shall appoint a project manager and provide contact information. The project manager shall be available by telephone, email, and text messages during normal working hours (8:00am to 4:30pm) seven days a week. The appointed project manager shall not be replaced without prior approval of the contracting officer. The Contractor shall also provide contact information for after hour emergencies.

SECTION 2 -- CONTRACTOR FURNISHED EQUIPMENT

2.1 Equipment

The Contractor shall provide all necessary equipment of the size, type, and quality necessary to accomplish the requirements of this contract. Failure to provide adequate equipment will not be grounds for any modifications or waiver of contract requirements.

All the Contractor's equipment shall be equipped with proper safety and noise limiting devices and shall be in a safe operating condition.

All vehicles shall meet applicable federal, state and county regulations and laws. Hauling equipment shall be a fully enclosed collection truck, compaction type, designed to prevent loss of refuse in transit. All equipment must be submitted with the contractor’s technical proposal.

All equipment shall be kept clean and present a good appearance.

It shall not have leakage of any motor vehicle fluids, hydraulic fluid, trash, or liquids. All leaks must be repaired, at no expense to the National Park Service, before it may return to service with the park.

The Contractor shall clean areas where fluids have leaked from the Contractor’s equipment.

2.2 Plastic Bags

The Contractor shall provide all plastic bags required to line the garbage cans. The Contractor shall submit with the contractor’s technical proposal four (4) bags for the Contracting Officer’s review and approval. The bags shall meet the following specifications:

a. Heavy Duty

b. Minimum Thickness: 2 mil

c. Size: 33 inches by 43 inches

d. Color: Clear

e. Rip resistant

2.3 Garbage Dumpsters

The Contractor shall provide all dumpsters as outlined in the Collection Schedule. The dumpsters shall be clean, free of dents, and shall all be the same color.

The Contractor shall coordinate installation of new dumpsters with the COR. Every effort will be made to ensure easy access to the dumpster by the Contractor’s equipment.

2.4 Contracting Officer’s Approval

The Contractor shall submit a list of equipment to be used within Mammoth Cave National Park with the contractor’s technical proposal. The government reserves the right to inspect the equipment before approving or disapproving the equipment.

SECTION 3 -- GOVERNMENT FURNISHED EQUIPMENT

3.1 Containers

Mammoth Cave National Park shall furnish all cans as detailed in the pick-up schedule. Contractor shall supply and install all dumpsters.

SECTION 4 -- DEFINITIONS

4.1 Refuse

Items thrown away and intended for disposal, including garbage, rubbish, fireplace ashes, street cleanings and solid industrial wastes.

4.2 Garbage

Solid or semi-solid, animal and vegetable wastes resulting from the handling preparing, dispensing, cooking and consumption of food. This includes but is not limited to waste food, non-edible portions of food stuff, food wrappings and containers.

4.3 Rubbish

Solid wastes consisting of both combustible and non-combustible wastes such as paper, cardboard, tin cans, yard clippings, wood, glass, bedding, crockery, and similar materials.

4.4 Dumpster

A steel receptacle for the temporary retention of refuse.

Container is steel, box-like and varies in size from 1 to 6 yards.

4.5 Can

A closeable receptacle for the temporary retention of refuse.

Container is 32-gallon, cylinder shape with lid.

Note: Complaints received during first 60 days of contract are collected but will not count against the contractor’s annual performance rating.