A04_SOW_Upgrade_CCTV_TFO_8_27_24.docx

Statement of Work – CCTV Repair and Upgrade Bureau of Land Management Tucson and Gila District Field Office

1. OBJECTIVE:

The Bureau of Land Management (BLM), Gila District Office and Tucson Field Office, located at 3201 E Universal Way, Tucson, Arizona 85756, is looking to secure services to upgrade the facilities Closed Circuit Television (CCTV) system, which will include a new Network Video Recorder (NVR) unit, Power Over Ethernet (POE+) Switch, and any/all applicable licenses required for operation and recording for the DVR. All components must be compatible with currently installed cameras, or the contractor must be able to reset the cameras to the new components or system.

2. SCOPE:

BLM Sites are designated as Federal Security Level II Facilities. The Interagency Security Committee (ISC) requires Federal Facilities designated as a Federal Security Level II to provide Closed Circuit Television System (CCTV) coverage of all pedestrian entrance and exit points. Any components installed shall meet all Federal Security Level II requirements for a CCTV System.

The vendor shall provide services and personnel to include labor, equipment, and materials (unless otherwise provided herein) necessary to meet the requirements of this Statement of Work. The current Milestone M50 NVR is inoperative and needs to be replaced. Contractor shall provide all labor, materials, tools, and equipment necessary to remove the existing identified CCTV equipment. Contractor shall also provide all labor, materials, tools, and equipment necessary to install new DVR, POE+ switch, and establish compatibility with existing cameras to furnish the government with a turn-key CCTV system. Contractor will also provide any licenses needed for all components to operate and meet all product manufacturer’s recommendations and applicable industry standards. A government representative will be present and/or available during delivery and installation. Work shall be completed in a professional manner according to standard industry practices.

3. SPECIFICATIONS:

The Contractor shall supply, deliver, and install turnkey replacements and/or new device installations for the systems identified herein and migrate existing cameras. System hardware shall be installed in the IT/Telecom room. Power requirements or UPS and rack space must be verified prior to installation to ensure power and rack space availability. The system shall allow for video retention capacity for a minimum of 60 days. The system will have the ability to export selected video from the video retention device to a portable device in standard industry video format. Video storage shall be maintained at the Project Site by BLM.

3.1. NETWORK VIDEO RECORDER (NVR)

3.1.1. The NVR unit, at a minimum, shall have:

· Record/playback at 15-30 fps in full HD

· 1 GB network interface

· Live Camera View

· Data Protection

· 1 USB Ports

3.1.2. Capacity for added cameras in the future.

3.2. POE+ SWITCH

3.2.1. 16-PORT GIGABIT POE+ SWITCH

3.3. LICENSE(S)

3.3.1. Applicable license to allow operation, monitoring, managing, recording, and archiving camera video(s).

3.4. TRAINING

3.4.1. The Contractor shall provide, at least one (1) On-Site training in the operation and maintenance of all system functions at the Project Site. Training shall be hands-on, practical, and developed for entry-level support staff for the CCTV systems. The Contractor shall provide written training materials documenting procedures and instruction. Written training materials shall be concise and easy to understand.

3.5. SUPPORT

3.5.1. The Contractor will provide the Project Site with all pertinent software manuals, licensing, and warranty information, to include all system, software, hardware, firmware and boot passwords for all hardware or software installed at the location for the CCTV system.

4. CURRENT SYSTEMS

The currently installed system:

· Milestone DVR – Part# HM507282R10010

· Milestone Camera and Base software and license(s)

· Samsung indoor and outdoor camera(s)

· Video Surveillance System Floor Plan (Attachment A)

5. PERIOD OF PERFORMANCE:

All work shall begin within 30 days from the date of award and shall not exceed a total of 60 business days.

6. DELIVERY AND PERFORMANCE LOCATION:

Work shall be accomplished during normal business hours. Any work required to be performed outside normal business hours shall be discussed and coordinated with the Contracting Officer Representative (COR) prior to work being performed.

All work shall be completed Monday – Friday from 7 am – 4pm.

7. PROJECT MANAGEMENT:

The contractor will provide overall project management and coordination to remove, replace, and upgrade all identified items.

The Contractor shall identify and provide a single point of contact (POC) to provide overall management and supervision during the period of performance of this contract. The single POC will communicate and manage the relationship between BLM Contracting Officer (CO), Contracting Specialist (CS), and the Contracting Officer Representative (COR) associated with this requirement. The POC will ensure the coordination, delivery, and installation of furniture.

All pertinent communications should be written or confirmed in writing. The single POC shall attend and participate in necessary progress meetings and write notes pertaining to the meeting(s). The notes shall be scribed into meeting minutes with action items clearly defined, with distinct due dates, and distributed to all designated BLM representatives.

8. SITE VISIT:

A site visit will be officer to interested parties. All contractors are encouraged to attend prior to submitting a quote.

9. KICK-OFF MEETING:

The Contractor and the COR shall meet for a kick-off meeting after award and prior to work beginning. The contractor shall provide to the COR a list of personnel who will be working at the job site within three (3) calendar days from award. The contractor shall work with the COR to coordinate access to each location.

The contractor is required to familiarize themselves with the conditions at each location to determine the best route for loading and unloading. The contractor shall be responsible for assessing, evaluating, verifying, and confirming the conditions of the building, accessibility, site restrictions, parking, deliveries, loading dock, elevator, storage and staging, hours of availability/accessibility of all the above and any other conditions associated with, and which may affect cost of delivery and installation.

10. INSTALLATION SERVICES:

The contractor shall coordinate all deliveries and installation schedules with the COR. The contractor is responsible to ensure that all phases of the contract are managed and communicated with the COR.

For any missing or damaged products, the appropriate products must be replaced within a 4 (four) week period. The contractor shall reimburse the BLM for costs associated with damage cause by the installers and any repairs due to the installation effort. The contractor will be responsible for any damage to the building which occurs during delivery and installation. Proper measures (protective runner, pads, etc.) will be utilized by the selected contractor to protect the building (elevators, walls, floors etc.).

It is the contractor's responsibility to provide an adequate work force to ensure that the required schedule is met.

Any unexpected conflicts during product installation must be brought to the individual task order CORs and/or CO for resolution.

The contractor shall correct (at the contractor’s expense) any installation problems, which are the result of incorrect layouts, insufficient field verification, delivery errors, and damaged product.

Damaged and/or missing product will be replaced by means that will prevent installation delays. Damaged product replacements will be at the contractor’s expense.

11. GOVERNMENT HOLIDAYS:

The Contractor agrees to observe the following Government holidays for onsite personnel:

Independence Day The Contractor shall observe any other day designated by Federal statute, Executive Order, or the Presidential proclamation.

When any such day falls on a Saturday, the preceding Friday is observed; when any such day falls on a Sunday, the following Monday is observed. All personnel assigned to perform under this contract shall limit their observation of holidays to those set forth above.

12. RECYCLING, TRASH REMOVAL AND DISPOSALl:

The contractor shall clean up and dispose of waste materials or trash in accordance with this paragraph and full applicable federal, state, and local regulations, standards, codes, and laws. The selected contractor shall at all times keep the job site clean, including staging and storage areas used by the contractor, free from accumulations of waste material or trash. This material must be removed daily as to deter accumulation of debris. Prior to completion of the work, the selected contractor shall remove from the vicinity of the work, all shipping containers, packing, trash, unused materials, and other like material, belonging to the selected contractor or used under the selected contractor 's direction.

Waste material shall be disposed of by removal from job site. Waste materials removed from the job site shall be disposed of in accordance with the above paragraph. The selected contractor shall make any necessary arrangements with private parties and with local jurisdictions pertinent to locations and regulations of such disposal. Any fees or charges to be paid for disposal of materials shall be paid by the contractor. It is the contractor’s option to furnish a dumpster on site to contain their debris. This dumpster shall be emptied regularly, and location of the dumpster must be coordinated with the individual task order CORs and the building manager or building owner representative.

The contractor shall dispose of recyclables, trash, and packing materials away from the installation site. For example, no recyclables, trash, or packing materials will be disposed of or discarded in facility-provided recycling or trash containers or dumpsters.

14. PROTECTION:

Any accidental damage incurred to existing conditions will be responsibility of the contractor to repair or correct.

15. STANDARDS OF CONDUCT:

The contractor shall maintain satisfactory standards of employee competency conduct cleanliness, appearance and integrity and shall be responsible for taking such disciplinary action with respect to employees as many be necessary. Each contractor employee shall adhere to standards of conduct that reflect credit on themselves, their employer, and the BLM. The BLM reserves the right to direct the contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The contractor shall immediately replace such an employee to maintain continuity of services at no additional cost to the BLM.

16. SAFETY, HEALTH AND ENVRONMENTAL MANAGEMENT:

The contractor shall take all reasonable and proper safety precautions to prevent death or injury to any person or damage to any property at the specific location, and in particular all equipment used by the Contractor shall be used in such a manner and maintained so as to minimize the danger of accident, death, injury, loss, or damage arising from the use of such equipment. In addition to relevant statutory requirements, standards and other provisions of this Contract, the Contractor shall have the following requirements:

· The Contractor’s personnel shall be knowledgeable with and adhere to all relevant occupational health and safety regulations.

· Ensure that the Contractor’s personnel comply with all safety procedures and requirements.

· Ensure that the Contractor’s personnel are adequately trained and instructed in the safe and correct usage, handling and operation of materials and equipment relevant to the task order requirements.

· Ensure the Contractor’s personnel are certified as having completed occupational health and safety training and have been issued all the necessary Personal Protection Equipment (PPE).

17. QUALITY CONTROL PLAN:

Commercial contractors should have existing quality assurance systems for inspection and testing. Government inspections shall be conducted consistent with commercial practices. The Government shall rely on the contractor to accomplish all inspection and testing needed to ensure that commercial services acquired conform to contract requirements before they are tendered to the Government.

Government contract quality assurance shall be performed at such times (including any stage of manufacture or performance of services) and places (including subcontractors’ plants) as may be necessary to determine that the supplies or services conform to contract requirements.

18. INSPECTION:

Individual task order CORs will be responsible for inspection and acceptance upon completion of work, per Commercial practices.

19. WARRANTY: per Commercial practices.

Disclaimers and Limitations: Manufacturer's disclaimers and limitations on product warranties do not relieve contractor of warranty on work that incorporates products. Manufacturer's disclaimers and limitations on product warranties do not relieve suppliers, manufacturers, and subcontractors required to countersign special warranties with contractor.

Related Damages and Losses: When correcting failed or damaged warranted product, the contractor will be responsible for removing and replacing.

Reinstatement of Warranty: When work covered by warranty has failed and been corrected by replacement or rebuilding, reinstate warranty by written endorsement. Reinstated warranty shall be equal to original warranty with equitable adjustment for depreciation.

Replacement Cost: Upon determination that work covered by warranty has failed, replace, or rebuild work to acceptable condition complying with requirements of contract terms and conditions. Contractor is responsible for cost of replacing or rebuilding defective work regardless of whether BLM has benefitted from use of work through portion of its anticipated useful service life.

Expressed Warranties: Expressed warranties made to BLM are in addition to implied warranties and shall not limit duties, obligations, rights, and remedies otherwise available under law. Expressed warranty periods shall not be interpreted as limitations on time in which BLM can enforce such other duties, obligations, rights, or remedies. Expressed warranties made to BLM shall not deprive BLM of other rights the BLM may have under other provisions of contract documents and are in addition to and run concurrent with other warranties made by contractor under requirements of contract documents.

Rejection of Warranties: BLM reserves right to reject warranties and to limit selection to products with warranties not in conflict with requirements of contract documents.

Contract Documents: Where contract documents require special warranty, or similar commitment on work or part of work, Government reserves right to refuse to accept work, until contractor presents written evidence that entities required to countersign such commitments have done so or are willing to do so.

20. CONTRACTING OFFICER AUTHORITY:

The BLM Arizona State office CO shall be the only individual authorized to modify any terms and conditions of this contract.

A COR memo will follow award.

21. CHANGES:

Any changes or alterations requesting additional items to be moved or additional services must be approved by the CO in writing prior to acceptance and performance by the contractor.

23. KEY PERSONNEL:

The contractor shall assign a Project/Program Manager designated as key personnel on this contract. the contractor shall make no substitution of this key personnel unless the substitution is necessitated by illness, death, termination of employment, or otherwise approved by the CO. The contractor shall notify the CO within one (1) business day after the occurrence of any of these events and provide information required below. The contractor shall provide an explanation of the circumstances necessitating the proposed substitution, complete resume for the proposed substitutes and any additional information requested by the CO. Proposed substitutions should have comparable qualifications to those of the persons being replaced. The CO will notify the contractor within one (1) business day after receipt of all required information of the decision on substitutions.

24. SECURITY REQUIREMENTS:

24.1. PRIVACY ACT AND DATA

The Contractor shall be responsible for protecting all information used, gathered, or developed as a result of work. The Contractor shall protect all Sensitive but Unclassified (SBU) government data. All compiled or derived information, work papers, drafts, and final documents developed or accessed, or any product/system developed are the property of the United States Government. Information acquired or generated is subject to the Privacy Act.

24.2. CONTRACTOR ACCESS TO BLM SYSTEMS

BLM, at its discretion, may suspend or terminate the access to any systems and/or facilities when an information security incident or other electronic access violation, use or misuse issue gives cause for such action. The suspension or termination may last until such time as BLM determines that the situation has been corrected or no longer exists. Upon request of BLM, the Contractor shall return all Government information and physical devices including any media type that houses or stores Government information including, but not limited to data stored on recovery media, tape backups, images, etc.

24.3. INFORMATION ASSURANCE CONTROLS

Information systems and system services provided to BLM by the Contractor shall comply with current DOI IT Security and Privacy Control Standards, privacy policies and other related guidance. The Contractor is also required to comply with current Federal regulations and guidance found in the Federal Information Security Management Act of 2002 (FISMA), the Privacy Act of 1974, Section 208 of the E-Government Act of 2002, NIST, FIPS and the NIST 800-Series Special Publications, OMB memorandum, and other relevant Federal laws and regulations that BLM shall comply with.

The Contractor shall ensure compliance with the security control requirements of the most current version of NIST Special Publication (SP) 800-53 and FIPS 200 that are appropriate to the sensitivity and criticality of the data or system.

The Contractor shall ensure that all vulnerabilities and weaknesses are remediated as soon as possible, but no later than the following timeframes commensurate with the assessed level of risk in accordance with DHS Binding Operational Directive (BOD) 19-02:

· Critical Risks shall be remediated within no later than 14 calendar days;

· High Risks shall be remediated within no later than 30 calendar days; and

· Moderate and Low Risks shall be remediated within no later than 60 calendar days.

25. REGULATORY REQUIREMENTS:

Project materials and execution shall comply with the following:

1. Americans with Disabilities Act (ADA)

2. All documents must be 508 Compliant

3. NFPA 70 - National Electrical Code (NEC)

4. NFPA 101 - National Life Safety Code

5. Federal Communications Commission (FCC)

6. FCC 47 CER 68

7. Department of Interior’s Manual 444, Chapter 3, Closed Circuit Television

8. Applicable laws, rules, mandates, directives, and regulations of federal and state and local governmental agencies

9. FISMA, Federal Information Security Management Act,

10. NIST, National Institute of Standards and Technology

11. DHS, Department of Homeland Security

26. DELIVERABLES:

1. Certificate of Insurance (COI): Contractor shall submit their COI

2. Project Schedule: Contractor shall submit their estimated schedule prior to beginning work.

3. Product data sheets and specifications: Contractor shall submit all proposed product data sheets and product specifications prior to procurement.

4. Training materials

27. ATTACHMENTS:

Attachment A: Video Surveillance System Floor Plan (next page)

ATTACHMENT A: Video Surveillance System Floor Plan image1.png