Attachment_1_-PWS_SHUTTLE_SERVICE_v2_0002.docx

PERFORMANCE WORK STATEMENT (PWS)

Driver for GJFO River Support Operations 13 August 2024

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide a qualified driver(s) to operate a government vehicle in the transport of vehicle and trailer from the pick-up point in the vicinity of Loma, CO with drop off in the vicinity of Westwater, Utah.

1.2 Background: The McInnis Canyons National Conservation Area, administered through the Grand Junction Field Office of the Bureau of Land Management, is located on Colorado’s western slope just west of the city of Grand Junction, Colorado. The NCA encompasses 123,430 acres, and the NCA staff administers a high-quality and high-profile recreation program as a component of the overall stewardship of the NCA and its resources.

The Ruby-Horsethief section of the Colorado River runs through the NCA and provides one of the primary points of access into the Black Ridge Canyons Wilderness. Between May and October, over 20,000 visitors make overnight trips through the NCA. During this season, BLM staff complete several resource patrols per week down this 20+ mile section of river.

1.3 Scope: The Contractor shall provide non-personal service(s). BLM staff will launch river patrols from Loma, Colorado, leaving a government vehicle at Loma. The Vendor shall pick up and transport the government vehicle(s) to Westwater so that the vehicle will be there when the BLM personnel arrive at Westwater.

The BLM anticipates that up to 100 trips per year will be performed during the period of this contract (e.g., during the 12 months from the date this contract is approved). The exact number of trips may be substantially more or less than this estimate depending on workload and available budget and would be requested on an as-needed basis.

1.4 Objectives: Ferry the government transport from the Loma boat launch to the Westwater boat launch, maintaining a damage free record of operation, facilitating hand-off of the vehicle at each point utilizing improve roadways between the two points. Maintain full custody of the vehicle from handoff to receipt by the government operator.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The acquisition is for commercial services and will be performed using FAR Part 12. The contractor’s existing quality assurance system shall be utilized in accordance with FAR 12.208.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work may be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 08:00 AM MT to 04:00 PM MT Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur 24 hours a day, 7 days per week.

1.5.4.3 Contractor Support Hours: The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential. The contractor shall maintain a contracts manager designee supporting requests for service with an advanced notice of 48 hours subject to the direction of the COR or Contracting Officer.

1.5.4.3.1 Contractor Work Plan: The Contractor shall prepare and maintain a Work Plan. The plan, as a minimum, shall identify regularly scheduled work (to include location, work to be completed, timeline, etc.) and, if applicable, how the Contractor intends to address and meet increased operations tempo (e.g. Contractor’s need for overtime or extended work hours). One trip shall be interpreted as up to 10 hours in a 24 hour period. Any time in excess of 10 hours shall be interpreted as two billable trips. The Contractor’s proposed Work Plan shall be submitted to the Contracting Officer via the COR for review within five working days after date of contract award (Submittal 1). Any proposed change to the accepted Final Work Plan is required to be resubmitted via the COR for review and acceptance by the Contracting Officer at a minimum thirty (30) days prior to implementation. The timeline noted above shall apply for review and acceptance for proposed changes.

1.5.5 RESERVED.

1.5.6 Place of Performance: The work to be performed under this contract will be performed between the:

Loma Boat Ramp, 13 Rd, Fruita, CO 81521; 39 deg 10 min 25 sec N, 108 deg 48 min 28 sec W

Westwater Boat Launch, Moab, UT 84532; 39 deg 05 min 11 sec N, 109 deg 06 min 05 sec W

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: Contractor personnel performing work under this contract must have a no records of criminal conduct aside from minor traffic violations at time of the proposal submission, and must maintain a satisfactory driving record for the life of the contract.

1.6.2 Personnel Security Clearance Requirements: RESERVED

1.6.3 Installation Access: RESERVED

1.6.3.1 Installation Pass Log: RESERVED

1.6.3.2 Individual Termination or Expiration of Employment: The Contractor shall provide copies of all drivers providing service subject to this contract. Drivers licenses (front and back) must indicate that the operator can legally operate a motor vehicle, with trailer, both within the states of Colorado and Utah. If at such time the individuals license expires (without the resubmission of the contractor), that individual all be ineligible to receive possession of government property.

1.6.3.3 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall provide all logs, receipts, keys, or any other supporting information and materials subject to th

1.6.3.4 Common Access Cards (CAC) and CAC Log: RESERVED

1.6.4 Background Checks: The contractor is responsible for ensuring that operators under this contract have no criminal convictions of driving under the influence of alcohol or other mind altering substances. If the government finds through internal checks, that individuals possess convictions that would otherwise call into questions the operators competence, the government reserves the right to request a replacement operator and make a downward price adjustment to the contract.

The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check, if so required by the COR at the governments expense. The Contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager.

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to security policies and restrictions provided by the COR. The Contractor shall immediately report suspicious activities to the COR and notify local law enforcement in the event of threats by third parties in the conduct of this contract.

1.7 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated.

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.8.2 The Contractor shall not, nor be expected to, attend meetings or call specifically identified as government only unless specifically requested by the COR.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.9.1 The COR is responsible for providing movement forecasts no less than 48 hours prior to the requirement for any ferry drivers. Requests issued less than 48 hours may be accepted by the contractor at no additional cost to the government above the established rate.

1.10 Key Personnel: The following personnel are considered key personnel by the Government: Contract Manager, Vehicle Operator (Driver).

The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, shall be provided in writing to the Contracting Officer no later than 5 business days after contract award (Submittal 2). The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between the hours indicated at paragraph 1.5.4.3. Operators must provide drivers licenses indicating the validity of the license and class, without restrictions, that would otherwise increase the risk of the contract performance (Submittal 3).

All personnel furnished by the Vendor shall be fully qualified for the services they are assigned. If any services performed by an individual do not conform to the contract requirements, or jeopardize successful performance of the contract, the CO may require the Vendor to immediately remove the individual from the contract at no additional cost to the Government. The Vendor shall conduct only business covered by this contract during period paid for by the Government and shall not conduct any other business during a billed period of duty. Vendor employees assigned to this contract shall not solicit business that may be within the scope of this contract. Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager: The contract manager should possess experience in deconflicting project matters for a wide variety of projects. Although there is not a educational requirement for this position, the contract manager should have sufficient supervisory experience to manage their workforce and ensure availability of a sufficient number of operators to conduct shuttling upon requirement notification.

Supervision of contractor employees shall be the responsibility of the awarded Vendor(s). Any vendor employee problems in performance, attendance, or other personal problems shall be referred to the Contract Manager on duty.

b. Vehicle Operator: The vehicle operator shall possess sufficient driving history so as to not increase the risk of performance to the contract. Driving records shall be free of traffic violations for the previous three years and have no history of property, alcohol, or drug related incidents. Vehicle Operators must maintain drivers licensing consistent with the laws of the States of Colorado and Utah. The contractor shall be able to demonstrate an ability to satisfactorily drive the main vehicle with trailer in both forward and backward motion without incident.

During performance, the Vendor shall make no substitutions of those personnel unless the substitution is necessitated by illness, death, termination of employment, or otherwise approved by the CO. Vendor shall notify the CO within 15 calendar days after the occurrence of any of these events and provide information required by paragraph (c) below. After the initial year, Vendor shall submit the information required by paragraph (c) to the CO at least 15 calendar days prior to making any permanent substitution.

The Government reserves the right to refuse any Vendor employees recommended or referred by the Vendor.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 RESERVED.

1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges or uniforms while in performance of this contract. Uniform and or nametags shall clearly identify individuals by their companies official name and obtain from including any BLM branding.

1.13 Contractor Travel: The contractor is responsible for all costs associated with the transportation of employees to the drop off site and retrieval from the pickup site.

1.14 Other Direct Costs (ODCs): Except as authorized in writing by the CO, the Vendor is not authorized to acquire any equipment (including office equipment) furniture, fixtures or other personal property items as a direct charge item under this contract.

1.15 Data Rights: RESERVED

1.16 Non-Disclosure Requirements: RESERVED.

1.17 Protection of Government and Contract Information: RESERVED.

1.18 Non-Disclosure Statements: RESERVED.

1.19 Organizational Conflict of Interest (OCI): RESERVED.

1.20 Phase In /Phase Out Period: RESERVED.

1.21 Safety: The following provides information pertaining to Safety and Accident Prevention:

The contractor is responsible for ensuring that the operators comply with all traffic and transportation laws for the areas that they transit. The government shall not be responsible for any fines or fee’s associated with the improper operation of vehicles subject to the performance of this contract. The contractor is encouraged to provide drivers safety training to all operators under this contract.

The contractor is responsible for ensuring the administration of appropriate clothing and PPE to prevent injury to operators in a variety of operating conditions (including low visibility).

1.21.1. In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and State requirements governing safety and health protection and other applicable occupational safety codes.

1.22 Environmental Compliance: The following provides information on Environmental Compliance.

1.22.1 Environmental Compliance Plan and Program: The contractor is responsible for immediately notifying the COR of any fuel, oil, or other pollutants released into the environment as a result of performance under this contract. Any intentional release of refuse (littering) on part of the contractor may be subject to civil penalties under local law and basis for downward price adjustment of the contract.

1.23 Required Training: Following award, the operator shall complete required training and provide a copy of the training certificate to the COR prior to operating government vehicles. Training is hosted at https://www.improvlearning.com/gsa/. Access instructions will be provided upon award.

1.24 Government Property and Services: Refer to Part 3 of this PWS for Government property (GP) for this contract.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract. A work day shall be considered no more than 10 hours from beginning to end starting from the time the vehicle is taken into possession to the time it is returned to the government operator.

Work Week - Monday through Sunday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: RESERVED.

3.2 Facilities: RESERVED.

3.3 Utilities: RESERVED.

3.4 Equipment: The government will provide necessary equipment to safely operate the vehicle and trailer between the point specified in the scope of the contract.

3.5 Special Tooling and Test Equipment: RESERVED.

3.6 Materials: The government shall ensure that there is adequate fuel, oil, windshield wiper fluid, and any other expendable items associated with routine vehicle operation before the beginning of each work day.

3.7 Training: RESERVED.

3.8 Common Access Cards (CAC): RESERVED.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish equipment, materials, and services to complete the performance of the requirement unless otherwise specified in Part 3 of the contract.

4.2 Secret Facility Clearance: RESERVED.

4.3 Materials: RESERVED

4.4 Vehicles and Equipment: The contractor shall provide drop off of the vehicle operator to the pick-up site and pickup of the operator from the drop off site.

4.5 Background Checks): Contractor shall adequately ensure that operators are vetted and do not have evidence of conviction subject to the requirements of this contract.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide services for a licensed and otherwise qualified operator to ferry a government vehicle and trailer from the Loma, CO boat ramp to the Westwater, Utah boat ramp as required by the government. The contractor shall maintain the security and damage-free state of the vehicle at all times while in the contractors possession.

5.2 Tasks: Tasks consist of the following:

5.2.1 Ferry of Government Vehicle

. The contractor shall establish a point of contact for the receipt of movement orders provided by the COR. The contractor shall receive instructions via both telephonic and e-mail correspondence and direct vehicle operators to fullfill the terms of the contract. Maintain an able and qualified workforce for operations of government vehicles throughout the course of performance.

(a) STD: The contractor shall confirm receipt of instructions within 4 hours during standard business hours, and 12 hours for all other periods.

AQL: 95% Compliant; customer complaint

(b) STD: Maintain a ready workforce of qualified, licensed operators for requirements forecasted at least 48 hours prior.

AQL: 98% Compliant; random sampling

(c) STD: The contractor shall maintain certified employee timecards to be presented to The contracting officer for verification of wages and benefits in accordance with the Fair Labors Standards Act and all other applicable labor law.

AQL: 98% Compliant; random sampling

(d) STD: The contractor shall maintain vehicle and general liability insurance per the requirements of state law. The contractor shall hold harmless and indemnify the Government against any and all liability, claims, and costs of whatsoever kind and nature for injury to or death of any person or persons and for loss or damage to any property occurring in connection with, in any way incident to, or arising out of the occupancy, use, service, operation or performance of work under the terms of the contract, resulting in whole or in part from the negligence acts or omissions of the Vendor, any subcontractor, or any employee, agent, or representative of the Vendor or Vendor’s subcontractor.

AQL: 100% Compliant; random sampling, customer complaint

(e) STD: The contractor shall be liable for any damage or loss of government property from the point of receipt from the government operator through the relinquishment of that property to the government operator. The contractor shall maintain a log with dates, times, printed names, and signature for each point of handoff.

AQL: 98% Compliant; random sampling, customer complaint

5.2.1.2 Ferry Government Vehicle. The contractor shall provide a qualified and experienced operators capable of ferrying government motor vehicles, with trailer, safely on road way and within parking lots.

(a) STD: The contractor shall, with 48 hours notice, provide one vehicle operator to ferry one vehicle and supported trailer from Loma boat ramp to Westwater Boat Ramp. The contractor may not make any unofficial detours along the route (less stops for stagging, restrooms, hygiene, and sustenance directly along the prescribed route).

AQL: 100% Compliant; customer complaint

(b) STD: The contractor conducts pre-handoff, joint inspections with the government operator to identify damage or deficiencies with the vehicle and trailer at both receipt and delivery. Annotates any deficiencies and maintains a running logprovides reports at the CORs as requested.

AQL: Random Inspection 96%; random sampling

5.3. System for Award Management (SAM) Service Contract Report (SCR) DELIVERABLE 6: The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Bureau of Land Management via a secure data collection site. The Contractor is required to completely fill in all required data fields through the following web address: www.sam.gov. Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking “View Assistance for SAM.gov” which is located at the top of the SAM.gov website. From there, you can the select “Contact Our Service Desk” which will allow you to contact SAM.gov directly. If contract period of performance ends prior to September 30, the Contractor has 30 calendar days from end date of the contract to complete the SAM SCR requirement.

Steps for Submitting a Service Contract Report (SCR)

1. Go to www.sam.gov and log in.

2. Select Entity Registrations and then select Service Contract Reporting.

3. SAM displays your entities which have service contracts and meet the reporting criteria. Select View by entity to see the service contracts for each entity.

4. Next, select Add for the service contract against which you want to create a Service Contract Report. Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.

5. You will be taken to the Complete Service Contract Report page. SAM displays the contract details and allows you to report. You are required to enter the following information:

· Total Amount Invoiced: Total dollar amount invoiced for services performed during the previous Government fiscal year under the contract (this amount should include the prime and any subcontract amount).

· Prime Contractor Hours Expended: Prime contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime Contractor FTEs.

6. Report any required Tier 1 subcontractor information by selecting the Add Tier 1 Subcontract Information button.

7. When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.

Steps for Editing a Submitted Report

1. Follow steps 1-4 above. Any previously submitted SCR will have a View/Edit button instead of an Add button.

2. Select View/Edit. You will be able to view the current SCR, edit available fields, and resubmit the record. You can also delete previously entered information altogether.

STD: All information provided by the Contractor shall be accurate, complete, and not exceed suspense dates noted in corresponding paragraph above.

AQL: 100% Compliant

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

7.3 Attachment 1 - Historical Workload Data

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

100% customer complaint

random sampling

PRS #8 - Service Contract Reporting (SCR)

PWS 5.3

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

1 – Work Plan

Once within five calendar days of award

MS WORD OR PDF

Provide one copy to the Contracting Officer and one copy to the COR.

MS WORD OR PDF

Provide one copy to the Contracting Officer and one copy to the COR.

Photocopy picture file or PDF

Provide one copy to the Contracting Officer and one copy to the COR.

ATTACHMENT 1

HISTORICAL WORKLOAD DATA

AUG 22