Performance_Work_Statement_(PWS)_lah-MB_0001.pdf

Revised Performance Work Statement – Amendment P00001

PERFORMANCE WORK STATEMENT (PWS)

Bayou Sauvage Urban National Wildlife Refuge Janitorial Service Contract

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide janitorial services for Bayou Sauvage Urban NWR. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform janitorial services for Bayou Sauvage Urban NWR as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: : The Fish and Wildlife Service recognizes the importance of a clean working environment that is also healthy and safe. To that end, the Bayou Sauvage Urban National Wildlife Refuge seeks to contract for janitorial services using environmentally preferable cleaning products and supplies. The ultimate goal is to use the least aggressive, safest products that are effective for the cleaning task. In addition, the Contractor shall utilize products and material made from recovered materials (e.g., recycled paper and paper products) to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user.

1.3 Objectives:

1.4 Scope: Janitorial Service. Services include See Scope of Work..

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year Option Year I Option Year II Option Year III Option Year IV

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: Work with not be performed on the following holidays.

New Year’s Day Juneteenth Labor Day Dr. Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the week days Monday thru Friday 8am through 4pm,except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Bayou Sauvage Urban NWR.

1.6.6 Type of Contract: The government will award a janitorial contract.

1.6.7 Security Requirements Not Applicable).

1.6.7.1 PHYSICAL Security (Not Applicable .)

1.6.7.2 Key Control. Not applicable

1.6.7.3 Lock Combination(Not Applicable s).

1.6.8 Special Qualifications: [Not Applicable)

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The follow personnel are considered key personnel by the government:

Pon Dixson, Project Leader Bayou Sauvage Urban NWR 985-285-3613. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7:00-3:30, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below: Shelley Stiaes Deputy Project Leader 985-285-0060.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. [Not Applicable)

1.6.13 Contractor Travel[Not Applicable):

1.6.14 Other Direct Costs: [Not Applicable)

1.6.15 Data Rights [Not Applicable)

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.17 PHASE IN /PHASE OUT PERIOD (not applicable)

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services Janitorial : The Government will provide Janitorial supplies.

3.4 Equipment Janitorial: The Government will provide Janitorial equipment if needed.

3.5 Materials Janitorial : The Government will provide Janitorial supplies.

PART 4

SPECIFIC TASKS

4. Specific Tasks:

4.1. Basic Services. The contractor shall provide services for Janitorial Service.

BAYOU SAUVAGE JANITORIAL SERVICES SCOPE OF WORK (SOW)

Bayou Sauvage Urban National Wildlife Refuge Mailing Address:

c/o Southeast Louisiana Refuges Complex 61389 Hwy 434 Lacombe LA 70445

POC(s): Pon Dixson 985-882-2014 (office)

Shelley Stiaes 985-882-2026 (office)

1. Location(s):

Ridge Trail parking area, Parking Area at Joe Madere Marsh, and Parking Area and Highway 11 boat launch on Bayou Sauvage National Wildlife Refuge, Orleans Parish, Louisiana. The physical address for the Ridge Trail Parking area is 16901 Chef Menteur Highway, New Orleans, LA 70122. The two other parking areas do not have an address;

therefore, all interested contractors are required to attend a pre-bid sites visit with a Government Representative on a scheduled site visit prior to bid submission to ensure that all areas of responsibility are visited.

2. Description of work

The contractor shall provide all management, tools, equipment and labor necessary to ensure that custodial services are performed at Bayou Sauvage National Wildlife Refuge public use sites in a manner that will maintain satisfactory facility conditions and present a clean, neat and professional appearance. U.S. Fish and Wildlife Service will provide towels, tissue, hand soap, and garbage bags. All garbage shall be properly disposed of at a designated landfill off of the refuge.

All work will be performed two times a week on Tuesday and Thursday between the hours of 8 AM and 4 PM excluding Federal Holidays. If the scheduled work falls on a Federal Holiday, it will be completed the next business day.

Interested contractors are required to attend a pre-bid site visit with a Government Representative on a scheduled site visit prior to bid submission.

3. Job Description – Ridge Trail Parking Area:

Men and Women’s Restroom

• Hose, scrub, and degrease all floors and walls with disinfectant

• Scrub and disinfect exterior and interior stainless steel surfaces, including wash bowls, toilets, urinals, towel dispenser and cubicles in each restroom

• Rinse all surface areas after each cleaning and dry with clean cloth

• Wipe walls with sponge after each scrub and rinse

• Rinse all floors and squeegee the floors to remove all excess water

• Blow and/or push broom the concrete area and walkway removing excess water and/or dirt just outside the restroom area

• In each restroom, replenish towels, tissue and hand soap as needed

• Remove all trash and debris from the gravel parking area and under the pavilion.

Properly remove and dispose of garbage from trash receptacle inside of both restrooms, trash receptacle outside of the restroom and the receptacle under the pavilion.

Joe Madere Marsh Parking Area

• Remove all trash and debris from the gravel parking area and under the pavilion.

Properly remove and dispose of garbage from trash receptacle under pavilion.

Highway 11 Boat Launch Area

• Remove all trash and debris from the gravel parking area. Properly remove and dispose of garbage from trash receptacle near the boat dock.