PWS_-_Final.docx

PERFORMANCE WORK STATEMENT

PEST CONTROL SERVICES

1. GENERAL: This is a non-personal services contract to provide Pest Control Services to the National Institute of Standards and Technology (NIST) Gaithersburg, MD, Campus. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform onsite pest control services at the NIST Gaithersburg, MD Campus. The contractor shall perform to the standards in this contract.

1.2. Place of Performance: The work to be performed under this contract will be performed at the following locations: Building 101 (Administration Building); Building 103 (Visitor’s Center); Building 202 (Engineering Mechanics); Building 203 (Standard Reference Materials); Building 205 (Large Fire Facility); Building 206 (Concrete Materials); Building 207 (Robotics); AML (Advanced Measurement Laboratory) to include Buildings 215-219; GPLs (General Purpose Laboratories) to include Buildings 220-227; Building 230 (Fluid Mechanics); Building 231 (Industrial), Building 233 (Sound); Building 235 (Neutron Research); Building 237-238 (Non-Magnetic); Building 245 (Radiation Physics); Building 301 (Supply and Plant); Building 302 (Steam and Chilled Water); Building 303 (Service); Building 304 (Shops); Building 309 (Grounds); Building 318 (Emergency Services); Building 320 (Child Care Center); Building 411 (Grants and BSD); and Building 428 (Facilities).

See attached Campus Maps. The cafeterias located in Buildings 101 and 301 are excluded from this PWS.

100 Bureau Drive Gaithersburg, MD 20899

1.3 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office. The Contracting Officer (CO), Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the CO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

2. SPECIFIC TASKS:

2.1 SERVICE/MAINTENANCE/INSPECTION. The Contractor shall perform pest control maintenance and inspection to ensure the following tasks are accomplished.

2.1.1 Inspections of areas to determine which pest management measures are appropriate and required.

2.1.2 Provide recommendation of environmental sanitation practices that restrict or eliminate food, water or harborage for pests.

2.1.3 Selection and utilization of non-chemical control methods that will eliminate exclude or repel pests (including, but not limited to insect electrocution devices, traps, caulking, air screens).

2.1.4 Selection and use of the most environmentally sound pesticide(s) to affect control when chemical control methods are necessary.

2.1.5 Control (eliminate or prevent the flourishing or spread) of general arthropod pests (including, but not limited to cockroaches, ants, carpet beetles, spiders, carpenter ants, carpenter bees, centipedes, millipedes).

2.1.6 Control of flying insect pests (including, but not limited to house flies, stable flies, cluster flies, blow flies).

2.1.7 Control of predatory pests/disease vectors (including, but not limited to lice, bedbugs, fleas, mites, ticks, bees, wasps, mosquitoes).

2.1.8 Control of stored product pests (including, but not limited to saw tooth grain beetles, red/confused flour beetles, trogoderma beetles, grain moths).

2.1.9 Control of mice and rats (including, but not limited to house mice, field mice, roof rats, Norway rats).

2.1.10 Control of other vertebrate pests (including, but not limited to, subterranean termites, dry wood termites, fungi, and wood boring beetles).

2.1.11 Removal of squirrels, raccoons, opossums, skunks, rabbits, bats, gophers, moles, birds such as pigeons and starlings, retiles such as snakes and similar unwanted pests as needed.

2.2. STORAGE OF PEST CONTROL MATERIALS: No pest control materials or equipment shall be stored or kept at the NIST campus when the contractor is not working on site unless authorized first by the COR.

2.3. DISPOSAL OF HAZARDOUS WASTES: The Contractor shall not dispose of any excess pesticide containers or any other materials contaminated by pesticides at any location on the NIST premises.

2.4. PERSONNEL QUALIFICATIONS AND REQUIREMENTS: Certification shall mean a current Certificate of Competency in pest management in all categories as identified by the State of Maryland.

2.4.1 The Contractor shall provide a detailed list (at time of submission of quote) of all certified professional staff to be utilized in the performance of this contract, including copies of state certifications and categories of training.

2.4.2 Non-certified employees may assist the supervisor in performance of the work as long as they are in immediate contact with and visible to the supervisor. The supervisor will assume all responsibility for their work.

2.4.3 The Contractor shall comply with applicable federal, state and local regulations and guidelines and licensing of pest control operators, performance of pest control and use of approved pest control chemicals and equipment set forth by the EPA and National Pest Control Association. It is the contractor’s responsibility to keep abreast and comply with changes in these regulations and codes applicable to the contract so that compliance with all current regulations and codes is maintained.

2.4.4 All the contractor’s personnel assigned to performance of this contract shall be clearly distinguishable from NIST employees and must have visible on their uniforms, the name of the company and employee’s name so they are easily recognizable at all times.

2.4.5 Pest Controller must comply with the Children’s Protection Act, G.L. c. 132B, 6C to 6J (Chapter 85 of the Acts of 2000), effective November 1, 2000, requiring schools, day care centers, and school age programs to implement pest management strategies that minimize the risks to children from exposure to pesticides in school settings.

2.5 SCHEDULE/HOURS OF OPERATION:

2.5.1 Pest management tasks shall be pre-scheduled and performed on scheduled days. The Contractor shall not work outside regular agreed upon working hours without prior approval of the COR.

2.5.2 If climate or weather conditions become unsuitable for work or may induce an environmental hazard, then the entire work shall be re-scheduled to a date and time satisfactory to the Contractor and the COR. Postponement will not reflect any penalties assessed to the Contractor, nor would there be any additional cost to the Government.

2.5.3 Normal business hours are 8:30 a.m. to 5:00 p.m., Monday through Friday, excluding Federal Holidays. A list of Federal holidays may be found at www.opm.gov.

2.5.4 Some contract tasks may require work to be performed before or after normal business hours.

2.5.5 The Contractor shall allow NIST personnel to interrupt the pest control application process at any time due to events that interfere with normal functioning of the facility and require immediate attention including utility services, fire protection systems, and transporting patients, personnel, equipment and carts.

2.6. SERVICE CALLS: These services shall be performed by certified, trained and licensed pest control operators in any or all categories as required by the State of Maryland.

2.6.1 Routine: The Contractor shall, within 12 hours after receipt of notification by the CO or COR, and at no additional charge to the Government, re-treat areas where contract specifications of performance have not been met.

2.6.2 Emergency: The Contractor shall respond within 2 hours after receipt of notification by the COR, to provide emergency integrated pest management services. If the emergency call is to correct a contractor deficiency, the service call shall be at no additional charge to the Government.

2.7. REPORTS:

2.7.1 All logs and reports shall be catalogued by the Contractor. The Contractor shall sign in at the beginning of their scheduled work shift and out at the end of their work shift. This will be done at the COR’s office in building 304 room 107 which will be designated once the contract has been awarded

2.7.2 The Contractor shall complete and submit to the COR the facility provided Integrated Pest Management Maintenance Record. All Integrated Pest Management Maintenance Services performed during the work shift will be documented after each treatment visit prior to the Contractor leaving the facility and reviewed by the COR.

2.7.3 The Contractor shall be responsible for supplying, completing and submitting all reports required or requested by Federal, State or local ordinances which pertain to any duties contained in the contract.

2.7.4 The Contractor shall be required to furnish NIST, prior to initial application of pesticides, a list of the trade names and the chemicals used; labels showing the contents, the use strength of the chemical as applied, the antidote, and Safety Data Sheets. This information is required for emergency treatment in the event of ingestion of and/or contact with the materials. The Contractor shall furnish the same information each time he changes chemicals or products used in the performance of this contract.

2.7.5 The Contractor shall furnish an annual report to the COR containing the amount of pesticides used during the fiscal year to include the amounts of insecticides, herbicides, and rodenticides as well as the total amount of funds spent on the contract during the fiscal year. This report is due within 1 month of the end of the fiscal year (September 30).

3. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

3.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. All work shall be performed in accordance with the guidelines established by Federal, State (www.nist.gov) and local ordinances.

PERFORMANCE REQUIREMENT SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Method of Surveillance

PRS #1

The contractor shall provide pest control services with certified, trained and licensed pest control operators.

All pest control measures will require no less than one follow-up inspection to insure pest problems have been eliminated.

98%

Periodic Surveillance

PRS #2

The contractor is available within 12 hours after receipt of notification for routine service calls.

Contractor responds within 12 hours.

95%

Customer Feedback

PRS #3

Pest Control Technician is available for emergency services within 2 hours of notification

Contractor responds within 2 hours.

95%

Customer Feedback

PRS #4

Reports submitted on time

All reports contain correct information and submitted on time

99%

Direct Observation