Attachment_11_Past_Performance_Questionnaire_revised.pdf

Past Performance Questionnaire (PPQ) Solicitation #:1333BJ20R00151002

Brief Description of Work Being Procured:

The Department of Commerce, U.S. Patent and Trademark Office (USPTO) is seeking highly qualified contract staff with applicable skills, to team with federal staff carrying out innovative concepts/methodologies and industry best practices in support of the USPTO’s patent and trademark examination process. The Contractor shall provide Training and Library Support Services to advance and enhance the provision of information and automation instructional support to Patents and Trademark employees in a virtual environment and in person.

In order to assess potential offerors under USPTO solicitation number 1333BJ20R00151002, the USPTO contracting office is obtaining past performance information with respect to each offeror in the performance of the work described above. As a reference for work performed by the firm identified below of this questionnaire, your candid response will assist in the evaluation process.

Please complete the questionnaire as thoroughly as possible.

Please complete and sign. References are to submit a fully completed questionnaire to the Contracting Specialist, with the Contracting Officer cc’d, via email no later than the closing date and time of the RFP submission due date of 2:00 PM (EST) on November 819, 2019.

Questionnaires should be submitted to:

Contract Specialist Mark Motta (email: Mark.Motta@uspto.gov) and Contracting Officer Heather Watroba (email: Heather.Watroba@uspto.gov).

The email message shall originate from the reference's government or commercial e-mail system.

If you have questions, please contact Mark Motta at Mark.Motta@ed.gov

I. Contract Information

a. Company Being Evaluated:

b. Address:

c. Contract Number:

d. Contract Type:

e. Period of Performance (including options):

f. Total Contract Value:

g. Award Information:

Competitive: ( ) Yes ( ) No Basis of Selection: ( ) Technical ( ) Cost/Price ( ) Other (specify):

II. Description of Contract (Briefly describe the services provided under this contract):

III. Under the aforementioned contract, this firm was:

( ) Prime Contractor ( ) Subcontractor ( ) Team Member

Attachment 11

IV. Does a corporate or business relationship exist between the firm being evaluated and your organization? If yes, please explain.

( ) Yes ( ) No

V. Evaluator Information

a. Name:

b. Title:

c. Agency/Company:

d. Phone:

e. Role in Program Contract:

f. Length of Involvement in this Program/Contract:

VI. Performance Survey The following are the definitions for the rating system being used:

Excellent (E); Very Good (VG); Good (G); Fair (F); Pass (P); Not Required (NR)

NO PERFORMANCE QUESTIONS RATING (Please Circle)

1. Overall performance in planning and controlling the program E VG G F P N/R

2. Quality of services and support provided E VG G F P N/R

3. Compliance with technical requirements and performance standards E VG G F P N/R

4. Content, accuracy, quality, and timeliness of technical reports and deliverables E VG G F P N/R

5.

Ability to design and/or deliver a product that meets or exceeds performance requirements within costs and schedule

E VG G F P N/R

6. Timely identification and mitigation of risks E VG G F P N/R

7. Contractor's ability to identify and correct performance deficiencies in a timely manner E VG G F P N/R

8.

Compliance with technical process and control requirements (quality assurance, configuration management, etc.)

E VG G F P N/R

9.

Ability to recruit and retain highly skilled personnel, including ability to fill key vacancies in a timely manner.

E VG G F P N/R

10. Ability to handle fluctuating workloads E VG G F P N/R

11.

Demonstrated understanding and compliance with mission safety requirements

E VG G F P N/R

12. Communicating and interfacing with E VG G F P N/R

Government

13. Ability to effectively manage subcontractor performance E VG G F P N/R

14.

Ability to build effective working relationships with associate contractors, subcontractors and the Government in a team environment.

E VG G F P N/R

15. Adequacy of Contractor's system(s) for processing task orders and/or changes. E VG G F P N/R

16. Overall responsiveness to Government requests E VG G F P N/R

17. Ability to establish realistic cost estimates E VG G F P N/R

18. Ability to establish realistic schedule estimates E VG G F P N/R

19.

lf performance based, how successful was the Contractor in meeting the contract metrics?

E VG G F P N/R

20. Adherence to estimated costs and contract cost targets E VG G F P N/R

21. Ability to anticipate, identify and control cost growth. E VG G F P N/R

22. Timeliness, quality, and accuracy of financial reporting E VG G F P N/R

23. Overall evaluation of cost performance E VG G F P N/R

VII. Overall Contract Performance Rating Based on the scoring above:

( ) Excellent ( ) Very Good ( ) Good ( ) Fair ( ) Poor

VIII. Would you select this contractor again?

( ) Yes ( ) No

IX. Please add any other comments you may feel are pertinent.

Rater’s Signature Date