J.1_Labor_Category_Rate_Spreadsheet.vF.xlsx
XLSX spreadsheet 43 KB Posted
- Attached to
- Staff Support Services 2 Federal contract opportunity
- Solicitation number
- 1331L5-19-R-13ES-0007
About this file
This staff support services solicitation seeks proposals for indefinite delivery-indefinite quantity contracts to provide a variety of functional support services across the Department of Commerce enterprise over a five-year period. Services include human resources, graphic design, help desk, imaging, web design, executive assistance, finance, procurement, marketing and communications, and information technology functions. The total ceiling for the multiple IDIQ contracts awarded is $151 million. This solicitation is set aside for service-disabled veteran-owned small businesses or HUBZone businesses only. The Department of Commerce Office of the Secretary will administer the strategic sourcing program through its Enterprise Services - Acquisition division. Proposals are due by the date specified in the attached solicitation document.
Attachment J.1 Labor Category Rate
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| 1331L5-19-R-13ES-0007_-SS2__AMD_01.pdf | ||
| J.1_Labor_Category_Rate_Spreadsheet.vF_AMD_01.xlsx | XLSX spreadsheet | |
| Staff_Support_Services_2-_Questions.xlsx | XLSX spreadsheet | |
| 1331L5-19-R-13ES-0007_-SS2.pdf |
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Consolidated-Trimmed
| Mid-Atlantic Region | South-Central Region | Western Region | |||||||||||||||
| LABOR CATEGORY/DESCRIPTION | Year 1 | Year 2 | Year 3 | Year 4 | Year 5 | Year 1 | Year 2 | Year 3 | Year 4 | Year 5 | Year 1 | Year 2 | Year 3 | Year 4 | Year 5 | ||
| Human Resources | 1 | HUMAN RESOURCES STAFFING ASSISTANT: Assists program offices with the tracking of HR actions including hiring actions, payroll, benefits, and personnel actions for the purposes of employee actions, onboarding support, presentations, training and related activities. Requires a HS diploma (or equivalent), and 1 to 3 years' on-the-job experience with personnel action coding and processing, documenting processes and procedure; experience in a fast paced customer service environment. | |||||||||||||||
| 2 | HUMAN RESOURCES STAFFING SPECIALIST I: Performs personnel action reports (PAR) and processing for a myriad of purposes in the overall management of Departmental employees, including talent acquisition support, onboarding support, presentations, training and related activities. Requires a HS diploma (or equivalent), and 4 years' on-the-job experience with personnel action coding and processing, documenting processes and procedure; experience in a fast paced |
customer service environment.
| 3 | HUMAN RESOURCES STAFFING SPECIALIST II: Performs personnel action reports (PAR) and processing for a myriad of purposes in the overall management of Departmental employees, including talent acquisition support, onboarding support, presentations, training and related activities. Requires a HS diploma (or equivalent), and 7 years' on-the-job experience with personnel action coding and processing, documenting processes and procedure; experience in a fast paced customer service environment. | |
| 4 | HUMAN RESOURCES STAFFING SPECIALIST III: Senior HR technician familar with Government hiring practices. Performs personnel action reports (PAR) and processing for a myriad of purposes in the overall management of Departmental employees, including talent acquisition support, onboarding support, presentations, training and related activities. Requires a BS/BA degree (or equivalent) plus approximately 8 or more years of experience in related field with personnel action coding and processing, documenting processes and procedure; experience in a fast paced customer service environment. | |
| Graphic Design, Webmaster, and Helpdesk | 5 | GRAPHICS SPECIALIST: Conceptualize, design, and develop a wide variety of information materials (technical, promotional, informational), such as forms, labels, brochures, meeting and conference handouts, slides, posters, and other presentation aids. Design other visuals such as logos, mastheads, and illustrations for articles in technical manuals, health journals, and other publications using advanced desktop publishing, page layout, and/or typesetting software to design and develop high qualify textual and graphic compositions that communicate complex technical information. Develop systems for scheduling and tracking requests for graphics/artwork to insure timely and efficient completion of all work products. Requires BS/BA degree or formal training in design, approximately 2 years of experience in a related field. |
| 6 | HELP DESK MANAGER: Provide daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems. Requires AS/AA degree (or equivalent), related industry certifications (e.g. ITILv3), approximately 6 years of experience in a related field. | |
| 7 | HELP DESK SPECIALIST: Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems. AS/AA degree (or equivalent), related industry certifications, approximately 2 years of experience in a related field. | |
| 8 | IMAGING SPECIALIST/TECHNICIAN: Digitize images into databases for preservation and enhancement by imaging software. Use hardware and software to fine-tune original digital image for color and resolution and perform quality assurance. Store digital image files on various digital media. Maintain records of workflow, image creation and storage of digital files. Develop procedures for programming and execution of software to manipulate digital images. Provide highly technical and specialized solutions to complex imaging problems. Perform analyses, studies, and reports related to imaging. AS/AA degree (or equivalent), related industry certifications, approximately 4 years of experience in a related field. | |
| 9 | WEB DESIGNER/DEVELOPER: Prepares art and graphic design/illustration projects. Designs and develops user interface features, site animation, and special-effects elements. Contributes to the group’s efforts to enhance the look and feel of the organization’s online offerings. Designs the website to support the organization’s strategies and goals relative to external communications. Develops applications based on current, new and future net-based applications. Requires significant graphics, design, HTML, CSS and JavaScript experience. BA/BS required with 3 or more years of relevant experience. | |
| 10 | WEBMASTER: Gather requirements for Web sites using graphics software applications, techniques, and tools. Update Web sites using graphics software applications, techniques, and tools using knowledge of web-based technologies and of XML, HTML, Photoshop, Illustrator, and/or other design-related applications. Support design group efforts to enhance look and feel of organization online offerings. Upgrade Web site to support organization strategies and goals relative to external communications. | |
| Executive Assistance and Administrative | 11 | ADMINISTRATIVE ASSISTANT I: Performs a variety of secretarial duties, such as preparing standard correspondence, reports, and memos using a word processor, maintaining computer-based and paper files, answering and screening calls, and opening and distributing mail for a department or unit. Answers routine inquires and may operate spreadsheet programs, use electronic mail, maintain personal information systems and databases, manages calendars and perform other semi-automated administrative support tasks. Assists with required data tracking and compliance reporting. Works under general supervision. Qualifications commensurate with a HS diploma (or equivalent), and approximately 1 to 4 years of experience. |
| 12 | ADMINISTRATIVE ASSISTANT II: Performs secretarial and administrative duties for a program or department office or project team which may perform multiple unrelated activities. Plan and produce correspondence, reports, proposals, memos, and other documentation using a personal computer. Operate spreadsheet software such as Excel to produce finished documents. Proofread completed documents. Provide copying and production support as needed. Qualifications commensurate with a Associates degree (or equivalent), and approximately 6 or more years related experience. | |
| 13 | ADMINISTRATIVE OFFICER: Assists in developing and implementing administrative policies and procedures for assigned areas of responsibility. Reviews, analyzes, and interprets administrative directives and policies issued by the organization. Recommends the establishment of, and prepares administrative policies and procedures for implementation throughout the organization. Provides advice and assistance to management on manpower, personnel management matters, travel, training, performance appraisals, awards, surveys, and special studies. Utilizes extensive knowledge of the organization’s resource management system, program objectives, and applicable regulations, guidelines, directives, principles, and practices to monitor, and maintain efficient and effective training programs. Requires a BS/BA degree (or equivalent) and approximately 6 years of experience in the field or in a related area. | |
| 14 | CLERK I (GENERAL): This position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task. | |
| 15 | CLERK II (GENERAL): This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others. | |
| 16 | DOCUMENT CONTROL SPECIALIST: Track and maintain the location of records utilizing a personal computer based tracking system. Typically scan bar coded boxes and their locations, update tracking systems as required, backup databases on a daily basis, archive records, ship and receive records, coordinate the pickup, storage, and delivery of records, monitor the movement of records through all tasks from initial receipt through final destruction or archiving, perform records searches as requested by clients, maintain logs on the receipt and shipment of records, destroy and archive documents, and prepare periodic inventories of records. Prioritize various tasks, interpret specific instructions, and apply creative problem solving techniques in a variety of situations. Work normally requires lifting boxes of medium weight throughout the day. AS/AA degree (or equivalent) AND approximately 2 years of experience in a related field. | |
| 17 | EXECUTIVE ASSISTANT: Performs sensitive and highly visible administrative functions for a single or small group of Senior Executive(s). Often the first person corresponded with for the Executive. Must possess excellent verbal and writting skills. Plans and produces executive correnspondence, operates general office equipment and is proficient with Office Suite software applications. Manages schedule and calendars. May perform or have access to activities of a highly confidential nature that may require comprehensive knowledge of organizational policies, practices, and procedures. Administers specialized programs. May act as proxy for the executive. Qualifications commensurate with a Bachelor's degree (or equivalent), and approximately 6 or more years related experience. | |
| 18 | RECEPTIONIST: This position greets visitors, determining nature of visits and directing visitors to appropriate persons. The Receptionist may also have other duties such as recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log of visitors; and issuing visitor passes. In this position, one may also work on a computer and perform other routine clerical work that may occupy the major portion of the worker's time. | |
| 19 | RECORDS MANAGEMENT ADMINISTRATION SPECIALIST: Supports records management activities and actions and in the preparation of management plans and reports. Coordinate schedules to facilitate completion of proposals, contract deliverables, task order review, briefings/presentations, and in-process review preparation. Perform analysis, development, and review of program administrative operating procedures. Coordinate and track document requests following the guidance of the National Archives and Records Administration (NARA) and Federal Records Center (FRC). Coordinate classification reviews as required. Submit documents and track in a database. Answer customer requests for documents or assistance. Prepare expired records for destruction. Record receipt and storage including indexing. Populate databases. Perform database queries. Perform quality control of box contents. Perform inventory reconciliations. Provide classified mail services if required. BS/BA degree in related field (or equivalent) plus approximately 4 years of related experience. | |
| 20 | RECORDS MANAGEMENT ADMINISTRATION SPECIALIST: Supports records |
management activities and actions and in the preparation of management plans and reports. Coordinate schedules to facilitate completion of proposals, contract deliverables, task order review, briefings/presentations, and in-process review preparation. Perform analysis, development, and review of program administrative operating procedures. Coordinate and track document requests following the guidance of the National Archives and Records Administration (NARA) and Federal Records Center (FRC). Coordinate classification reviews as required. Submit documents and track in a database. Answer customer requests for documents or assistance. Prepare expired records for destruction. Record receipt and storage including indexing. Populate databases. Perform database queries. Perform quality control of box contents. Perform inventory reconciliations. Provide classified mail services if required. BS/BA degree in related field (or equivalent) plus approximately
| 21 | SECRETARY I: Organizational structure is not complex and internal procedures and administrative controls are simple and informal; supervisor directs staff through face-to-face meetings. Carries out recurring office procedures independently, and selects the guideline or reference that fits the specific case. The supervisor provides specific instructions on new assignments and checks completed work for accuracy. Performs varied duties including or comparable to the following: respond to routine telephone requests that have standard answers; refer calls and visitors to appropriate staff. Control mail and assure timely staff response, and send form letters. As instructed, maintain supervisor's calendar, make, appointments, and arrange for meeting rooms. Review materials prepared for supervisor's approval for typographical accuracy and proper format; maintain recurring internal reports, such as time and leave records, office equipment listings, correspondence controls, and training plans. Requisition supplies, printing, maintenance or other services, type, take and transcribe dictation, create and maintain office files. | |
| 22 | SECRETARY II: Organizational structure is complex and is divided into subordinate groups that usually differ from each other as to subject matter, function, etc. Supervisor usually directs staff through intermediate supervisors. Internal procedures and administrative controls are formal. An entire organization (e.g., division, subsidiary, or parent organization) may contain a variety of subordinate groups that meet the level II definition. Handles differing situations, problems, and deviations in the work of the office according to the supervisor's general instructions, priorities, duties, policies, and program goals. Supervisor may assist secretary with special assignments. Duties include or are comparable to the following: Screen telephone calls, visitors, and incoming correspondence; personally respond to requests for information concerning office procedures; determine which requests should be handled by the supervisor, appropriate staff member or other offices, prepare and sign routine non-technical correspondence in own or supervisor's name. Schedule tentative appointments without prior clearance, make arrangements for conferences and meetings and assemble established background materials as directed. May attend meetings and record and report on the proceedings. Review outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures; assure that proper clearances have been obtained, when needed. Collect information from the files or staff for routine inquiries on office program(s) or periodic reports, and refer non-routine requests to supervisor or staff. Explain to subordinate staff supervisor's requirements concerning office procedures, coordinate personnel and administrative forms for the office and forwards for processing. | |
| 23 | SECRETARY III: Organizational structure is divided into two or more subordinate supervisory levels (of which at least one is a managerial level) with several subdivisions at each level. Executive's program(s) are usually interlocked on a direct and continuing basis with other major organizational segments, requiring constant attention to extensive formal coordination, clearances, and procedural controls. Executive typically has: financial decision-making authority for assigned program(s); considerable impact on the entire organization's financial position or image; and responsibility for, or has staff specialists in such areas as, personnel and administration for assigned organization. Executive plays an important role in determining the policies and major programs of the entire organization, and spends considerable time dealing with outside parties actively interested in assigned program(s) and current or controversial issues. Uses greater judgment and initiative to determine the approach or action to take in non-routine situations, interprets and adapts guidelines, including unwritten policies, precedents, and practices, which are not always completely applicable to changing situations. Duties include or are comparable to the following: Based on knowledge of the supervisor's views, compose correspondence on own initiative about administrative matters and general office policies for supervisor's approval; anticipate and prepare materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered. Read publications, regulations, and directives and take action or refer those that are important to the supervisor and staff; Prepare special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other offices, etc., under general directions. Advise secretaries in subordinate offices on new procedures; request information needed from the subordinate office(s) for periodic or special conferences, reports, inquiries, etc., and shifts clerical staff to accommodate workload needs. | |
| Finance and Budget | 24 | ACCOUNTING SPECIALIST: Assists in executing all financial transactions including accounts payable, accounts receivable, travel vouchers, reconciliation, and others. Provides administrative and transactional support to Finance/ Accounting Specialists, and Budget Analysts. Requires a high school degree and 0 to 5 years’ experience. |
| 25 | BUDGET AND FINANCIAL ANALYST II: Supports budget formulation and budget execution activities. Prepares regular and special budget reports and analyze monthly department budgeting and accounting reports to maintain expenditure controls. Determines the feasibility of automating government financial business practices. Assist in defining and executing governmental financial business practices and incorporate the defined processes into an automated solution Must be able to communicate with both IT- and financial-oriented individuals to document the flow, recommend opportunities, influence recommendations, and serve as the liaison between the financial specialist and automation specialist that do not have both disciplines. Applies sound accounting and data processing principles while developing automated processes to fit an existing financial application. BS/BA degree in business, management or related field (or equivalent) plus approximately 4 years of related experience. | |
| 26 | BUDGET AND FINANCIAL ANALYST IV: Supports budget formulation and budget execution activities. Prepares regular and special budget reports and analyze monthly department budgeting and accounting reports to maintain expenditure controls. Ability to lead a team of financial management professionals. Possess a thorough knowledge of Federal financial and accounting systems requirements. Must demonstrate experience in working with multi-year/no-year appropriations and differing appropriations (e.g., O&M and Procurement). Serves as a leader ensuring that a group of financial management professionals are working in concert with automated complex business practices within the time frame specified by the customer and that all of the requirements are met. Must be able to assess products and procedures for compliance with government standards, accounting principles, and multi-tiered system application standards. Must be able to grasp interrelationships between financial management requirements and automated solutions, considering the current system environment and the potential integration of added systems concurrently or later. Prepares all milestone documentation and presentations for senior managers, colleagues, and subordinates. Can present material before outsight authority for the client and/or prepare Program Managers for briefings and presentations. Is thoroughly familiar with activity based costing, business case analysis and outsourcing requirements. BS/BA degree in business, management or related field (or equivalent) plus approximately 8 years of related experience. | |
| 27 | CAPITAL PLANNING INVESTMENT CONTROLS ANALYST II: Supports capital planning and investment control activities. Coordinates the preparation, review and consolidation of client information systems, budgets, acquisitions and business plans. Ensures adherence to budgets and business plans through periodic review of financial reports and capital appropriation requests. Provides assistance for proposing, implementing and enforcing policies, standards and methodologies. Must have a bachelor’s degree or higher degree from an accredited college/university along with industry certifications. Provides assistance for proposing, implementing and enforcing policies, standards and methodologies. BS/BA degree in related field (or equivalent) plus approximately 4 years of related experience. | |
| 28 | CAPITAL PLANNING INVESTMENT CONTROLS ANALYST II: Supports capital planning and investment control activities. Coordinates the preparation, review and consolidation of client information systems, budgets, acquisitions and business plans. Ensures adherence to budgets and business plans through periodic review of financial reports and capital appropriation requests. |
Provides assistance for proposing, implementing and enforcing policies, standards and methodologies. Must have a bachelor’s degree or higher degree from an accredited college/university along with industry certifications. Provides assistance for proposing, implementing and enforcing policies, standards and methodologies. BS/BA degree in related field (or equivalent) plus approximately 4 years of related experience
| 29 | CAPITAL PLANNING INVESTMENT CONTROLS ANALYST III: Supports capital planning and investment control activities. Coordinates the preparation, review and consolidation of client information systems, budgets, acquisitions and business plans. Ensures adherence to budgets and business plans through periodic review of financial reports and capital appropriation requests. Provides assistance for proposing, implementing and enforcing policies, standards and methodologies. Must have a bachelor’s degree or higher degree from an accredited college/university along with industry certifications. Provides assistance for proposing, implementing and enforcing policies, standards and methodologies. BS/BA degree in related field (or equivalent) plus approximately 8 or more years of related experience. |
| 30 | CAPITAL PLANNING INVESTMENT CONTROLS ANALYST IV: Supports capital planning and investment control activities. Coordinates the preparation, review and consolidation of client information systems, budgets, acquisitions and business plans. Ensures adherence to budgets and business plans through periodic review of financial reports and capital appropriation requests. |
Provides assistance for proposing, implementing and enforcing policies, standards and methodologies. Must have a bachelor’s degree or higher degree from an accredited college/university along with industry certifications. Provides assistance for proposing, implementing and enforcing policies, standards and methodologies. BS/BA degree in related field (or equivalent) plus approximately 8 or more years of related experience.
| 31 | COST ANALYST: Perform functional economic analysis to evaluate the costs of alternative ways to accomplish functional objectives, analyze investment costs, benefits, and risks as a net change to the functional baseline cost, and the cost of doing business now and in the future, ensuring that cross-functional, security, and other integration issues are addressed. Requires BS/BA degree in related field (or equivalent) plus approximately 4 years of related experience | |
| 32 | FINANCE/ACCOUNTING SPECIALIST III: An expert in the field. Prepares plans and long range objectives leading to the preparation of various accounting papers, schedules, exhibits, and summaries. Examines assigned accounting documents to verify accuracy of computations and uniform application of policies, procedures, and acceptable accounting standards. Requires a BS/BA degree (or equivalent) plus approximately 8 or more years of experience in related field. | |
| 33 | FINANCE/ACCOUNTING SPECIALIST I: Examines a variety of financial statements for completeness, internal accuracy, and conformance with uniform accounting classifications. Reconciles reports and financial data with statement on file and points out apparent inconsistencies or errors. May prepare simple financial statements not involving problems of analysis. Prepares tables, charts, and other exhibits for reports. This is usually an exempt position. Requires a BS/BA degree (or equivalent) plus 0 to 2 years of experience in related field. | |
| 34 | FINANCE/ACCOUNTING SPECIALIST II: Prepares various accounting papers, schedules, exhibits, and summaries. Examines assigned accounting documents to verify accuracy of computations and uniform application of policies, procedures, and acceptable accounting standards. May develop some nonstandard report and statements. Analyzes trends or deviations from standards. Works under general supervision. Requires a BS/BA degree (or equivalent) plus approximately 2 to 4 years of experience in related field. | |
| 35 | INTERNAL CONTROLS ANALYST: Performs work that establishes and maintains relationships, including the use of non-traditional collaborative approaches, with organization executives across the multi-departments/bureaus, and external vendors to lead overall execution of risk management activities. Provides guidance and consultation to management on a variety of policy, process, and task execution matters to assess, evaluate, and develop mitigation plans to address risks identified for services. Responsible for managing and overseeing a team of analysts to identify, assess, prioritize, and mitigate risks across all areas of the organization, including strategy and planning risks, governance risks, organization risks, and operations and technology risks. Requires a Bachelor’s Degree in Business Management or related field or equivalent experience. Minimum 5 years' of experience managing risk and compliance-related activities. Ability to multi-task and maintain composure strong sense of urgency with the ability to execute quickly, timely and efficiently. | |
| Training | 36 | FACILITATOR: Assist group members of teams formed in developing information system specifications and functionality to communicate their ideas, information, and opinions more effectively. Manage the team meetings and workshops. Keep the team focused on the subject at hand to achieve objectives. Assures discussions are brought to conclusion. |
| 37 | TRAINING MANAGER: Provide leadership and management for training tasks that are being performed by the contractor. Prepare training documents and services that are required to support training requirements drawing input from the researchers, test engineers, systems analysts, training specialists, logisticians, and the government and applying customer training policies. Supervise the activity of the Training Specialist(s). Maintain contact with the customer to insure that the training meets their needs. BS/BA degree (or equivalent), related industry certifications, approximately 6 years of experience in a related field. | |
| 38 | TRAINING SPECIALIST: Conduct the research necessary to develop and revise training courses. Develop and revise courses and prepare appropriate training catalogs. Prepare instructor materials (course outline, background material, and training aids). Prepare student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Train personnel by conducting formal classroom courses, workshops and seminars. Prepare reports and monitor training tasks in support of the goals of the Contractor Program Manager and the government sponsor(s) using standard training standards and software and hardware programs such as modeling and simulation and prototyping efforts. Provide input to the Project Lead and the Contractor Program Manager on which decisions for training validation and or modifications of specified items or systems can be corrected. BS/BA degree (or equivalent), related industry certifications, approximately 4 years of experience in a related field. | |
| Property Management and Data Entry | 39 | DATA ENTRY OPERATOR I: This position works under close supervision and follows specific procedures or detailed instructions. The Data Entry Operator I works from various standardized source documents that have been coded and require little or no selecting, coding or interpreting of data. Problems such as erroneous items and codes, or missing information are resolved at the supervisory level. Work is routine and repetitive. |
| 40 | DATA ENTRY OPERATOR II: This position requires the application of experience and judgment in selecting procedures to be followed, and searching for interpreting, selecting, or coding items to be entered from a variety of document sources. The Data Entry Operator II may occasionally perform routine work as described for Data Entry |
Operator I.
| Procurement and Requirements Development | 41 | CONTRACT/PROCUREMENT ANALYST: Supports program offices in formulating requirements and preparing requisite documents for submission to the cognizant contracting activity. Possess knowledge of the Federal Acquisition Regulation (FAR), government specific regulations, and be current and knowledgeable of acquisition streamlining initiatives and reforms. Understands the uses of the various acquisition approaches, e.g. full and open competition, cost reimbursement and fixed price contracts. Demonstrates good organization and writing skills. Develops documents required for acquisition packages including, statement of work, justifications and determinations. Requires BS/BA degree in related field (or equivalent) plus approximately 6 years of related experience. |
| 42 | PROCUREMENT SPECIALIST I: Has functional Federal contracting experiences and competencies to perform Pre-Award and Post-Award Activities such as: analyzing requirements, market research, recommending revisions to statements of work/specifications, determining the appropriate type of contract, establishing milestones, procurement afull understanding of terms, handling modifications, and resolution of issues related to non-compliance. Knowledgeable of the Federal Acquisition Regulations, Small Business Socio-Economic statutes and specialized contracting methodologies including Strategic Sourcing initiatives and the use of Delivery Order / Task Order contracting. Develop, implement and analyze data requirements for planning and measurement systems. Analyze performance of procurement activities against various procurement indicators and goals. Analyze data to determine trends. Qualifications commensurate to DAWIA or FAC-C Level I in contracting, BS/BA degree (or equivalent) and 2 or more years’ relevant | |
| 43 | PROCUREMENT SPECIALIST II: Performs Pre-Award and Post-Award Activities such as: analyzing requirements, market research, recommending revisions to statements of work/specifications, determining the appropriate type of contract, establishing milestones, procurement planning, developing solicitations, documenting contract actions including negotiation memoranda, Determination and Findings, and Justifications and Approvals, conducting post-award activities, coordinating with contractors to ensure full understanding of terms, handling modifications, and resolution of issues related to non-compliance. Knowledgeable of the Federal Acquisition Regulations, Small Business Socio-Economic statutes and specialized contracting methodologies including Strategic Sourcing initiatives and the use of Delivery Order / Task Order contracting. Develop, implement and analyze data requirements for planning and measurement systems. Analyze performance of procurement activities against various procurement indicators and goals. Analyze data to determine trends. Qualifications commensurate to DAWIA or FAC-C Level II in contracting, BS/BA degree (or equivalent) and 4 or more years’ relevant experience. | |
| Marketing and Communications | 44 | COMMUNICATIONS SPECIALIST: Coordinates the communications within cross-organizational units. Creates and delivers content via PowerPoint presentation, memos, email, blogs, social media, brochures, newsletters, and other publications. Develops and executes communication plans and style guides. Reviews communications from technical subject matter experts and provides graphic visualizations. BS/BA degree (or equivalent) approximately 4 years of experience in a related field. |
| 45 | MARKETING/OUTREACH SPECIALIST: Develops and plans outreach and marketing activities including strategic communications, branding, identifying target audiences and leveraging appropriate platforms and types of media to achieve greatest impact. Coordinates with program offices and communication specialists to deliver information efficiently and effectively. BS/BA degree (or equivalent) approximately 4 years of experience in a related field. | |
| 46 | INTERPRETER: Provides verbal and written interpretation services for the specified language. Interpetation can be from specified language to English and/or English to the specified language. Qualifications commensurate with a BS/BA in Business or appropriate field (or equivalent) and approximately 4 years of experience associated interpetation services. | |
| 47 | SIGN LANGUAGE INTERPRETER: Facilitates communication between people who are deaf or hard of hearing and people who can hear. Sign language interpreters must be fluent in American Sign Language (ASL), which combines signing, finger spelling, and specific body language. Interpreters must hold a National Interpreter Certification (NIC) credential from the Registry of Interpreters for the Deaf (RID). Qualifications commensurate with a BS/BA in Business or appropriate field (or equivalent) and approximately 4 years of experience associated with sign language interpretation services. | |
| Mission and PMO | 48 | ACCOUNT MANAGER: Develops a deep understanding of organizational strategy and requirements and oversees the monitoring of executive satisfaction and service delivery. Maintains relationships with executives and managers and liaises with customers to review, monitor, and report on the performance to improve customer satisfaction and meet clients’ needs. Qualifications commensurate with a BS/BA in Business or appropriate field (or equivalent) and approximately 5 years of experience associated with Client/Account Relationship Management. |
| 49 | BUSINESS ANALYST II: Provide expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements. Provide expertise in change management and training support. Provide organizational and strategic planning for a wide variety of technical and functional environments. Provide expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. Qualifications are a BS/BA (or equivalent) and approximately 4 or more years experience. | |
| 50 | BUSINESS ANALYST III: Provide expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements. Provide expertise in change management and training support. Provide organizational and strategic planning for a wide variety of technical and functional environments. Provide expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. Assist in applying common best practices for the industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages. Assess the operational and functional baseline of an organization and its organizational components, and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, Finance, Supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Qualifications are a BS/BA (or equivalent) and approximately 8 or more years experience. | |
| 51 | CONFIGURATION CHANGE CONTROL SPECIALIST: Provides advice regarding change control and release management activities needed to develop, facilitate and implement a standard, integrated change management program. Responsible for development of communication and change management information and materials to facilitate selection, control, implementation, and evaluation of organizations initiatives. Requires a BS/BA degree (or equivalent) and approximately 6 years of experience in the field or in a related area. | |
| 52 | CUSTOMER EXPERIENCE DESIGNER: Conceptualize, design and develop the pathway into a user’s experience. Direct teams on best user experience practices by setting out guidelines for use throughout the development phase. Provide relevant insight into human behavior in order to shape customer experience. Articulate highly data driven decisions, and serve as a champion of user experience work with designers. Support the development of strategy to bring the vision of an integrated customer experience together. Define customer experience journeys. Engage in customer studies and surveys. Define, evaluate, and quantify the feasibility of customer experience projects. Describe the solutions in design documents (wire frames, functional specifications, storyboards, etc.) that will guide production. Improve existing testing methodologies while incorporating novel techniques to improve best practices. Requires BS/BA degree or formal training in design, related industry certifications, approximately 6 years of experience in a related field. | |
| 53 | DATA SCIENTIST/STATISTICIAN I: Perform analysis of all data into, out of and within Department of Commerce as needed. Identify and quantify data issues within the organization and assist in the development plans to resolve these issues. The data analyst will be responsible for data mapping and extract, transform, load (ETL) activities as needed. In addition, they will support routine data management processes and ad hoc user requests as well as perform testing activities as needed. Requires BS/BA degree in math, statistics, operations research, economics or related quantitative discipline, related industry certifications, approximately 2 years of experience in a related field | |
| 54 | DATA SCIENTIST/STATISTICIAN II: Perform analysis of all data into, out of and within Department of Commerce as needed. Identify and quantify data issues within the organization and assist in the development plans to resolve these issues. The data analyst will be responsible for data mapping and extract, transform, load (ETL) activities as needed. In addition, they will support routine data management processes and ad hoc user requests as well as perform testing activities as needed. Proficient with data visualization tools, i.e. Tableau. Qualifications in math, statistics, operations research, economics or related quantitative discipline with experience is required. Requires MS/MA degree and related industry certifications with approximately 8 years of experience in a related field. | |
| 55 | ENTERPRISE RESOURCE (ERP) SPECIALIST: Adapt functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets. |
Enterprise resource planning and management processes, include but are not limited to: knowledge management, investment analysis, data warehousing, ecommerce, return on investment analysis, human resource analysis, material management and logistics, supply chain management, procurement, ordering, manufacturing, decision support, and information dissemination. Requires BS/BA degree (or equivalent), related industry certifications, approximately 5 years of experience in a related field
| 56 | ENTERPRISE RESOURCE PLANNING (ERP) SPECIALIST: Adapt functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets. Enterprise resource planning and management processes, include but are not limited to: knowledge management, investment analysis, data warehousing, ecommerce, return on investment analysis, human resource analysis, material management and logistics, supply chain management, procurement, ordering, manufacturing, decision support, and information dissemination. Requires BS/BA degree (or equivalent), related industry certifications, approximately 5 years of experience in a related field. |
| 57 | KNOWLEDGE MANAGEMENT SPECIALIST: Assists in the design, development, and implementation of Knowledge Management (KM) strategies. Apply expertise in KM tools and deploy information management and content management strategies and experience. Comprehend and recognize key barriers to KM behavioral change and develop effective change management programs. Analyze business processes, interview stakeholders, and evaluate strategic and IT plans to develop KM programs. Develop KM governance structures and processes for implementing KM programs and systems and provide consulting thought leadership on current best practices in KM, portal design, and intellectual capital and content management. BS/BA degree in a related area (or equivalent), and approximately 5 years of experience in the field or in a related area. |
| 58 | PERFORMANCE MANAGEMENT SPECIALIST: Lead overall performance measurement activities. Track multiple service delivery metrics across many vendors throughout the organization. Transform data inputs into easily understandable visualizations or dashboards. Compile performance reports on a regular basis and disseminate those reports to relevant stakeholders. Define key performance indicators (KPIs) during initial creation and revision of service level agreements (SLA). Act as a subject matter expert during SLA review process. Continuously monitor all internal and external KPIs and SLAs to ensure compliance and health. Identify spikes and drop-offs in key service delivery metrics and, when necessary, take steps to correct those fluctuations. Document and validate changes and amendments to SLAs. Identify and notify relevant stakeholders of SLAs that are unhealthy (i.e., at risk of breach or in breach). Requires a BS/BA degree and approximately 4 years of experience in Performance/SLA Mgmt. analysis in lieu of a degree, Ability to consult with clients to make improvements and prioritize based on client needs. |
| 59 | PROGRAM ADMINISTRATION SPECIALIST: Supports a program/project office, preparing management plans and reports and using Microsoft Office Suite, Visio and Project. Coordinate schedules to facilitate completion of proposals, contract deliverables, task order review, briefings/presentations, and in-process review preparation. Perform analysis, development, and review of program administrative operating procedures. BS/BA degree in related field (or |
equivalent) plus approximately 4 years of related experience.
| 60 | PROGRAM ANALYST: Provide analytical consultative services required to administer programs throughout all phases of business requirements analysis, software design, system and performance testing, and implementation. Analyze and review budget, schedule, and other program resources. Identify resource shortfalls and make corrective recommendations. Participate in analysis sessions to provide program requirements. Review the business and system, software and system integration requirements to ensure the requirements meet the program needs. Consider alternatives and develop recommendations. Identify, communicate and resolve risks. Identify and resolve issues to eliminate or mitigate the occurrence of consequences that may impact the success of the project. Research and analyze resource material. Monitor system tests; reviews test results; identify project issues. | |
| 61 | PROGRAM MANAGER II: Provides management and technical direction to program personnel. Will regularly exercise independent judgment, as well as a high-level of analytical skill in solving complex technical, administrative and managerial problems. Will be responsible for all aspects of program performance. The individual will: (1) Be responsible for all aspects of program performance (i.e., technical, contractual, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical and financial reports in order to show progress to Corporate management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to Corporate management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program. Requires a B.S. in an associated discipline (or equivalent) and approximately 4 years of related experience, 1 of which must be in a supervisory role. | |
| 62 | PROGRAM MANAGER III: Provides management and technical direction to program personnel. Will regularly exercise independent judgment, as well as a high-level of analytical skill in solving complex technical, administrative and managerial problems. Will be responsible for all aspects of program performance. The individual will: (1) Be responsible for all aspects of program performance (i.e., technical, contractual, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical and financial reports in order to show progress to Corporate management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to Corporate management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program. Requires a B.S. in an associated discipline (or equivalent) and approximately 8 years of related experience, 4 of which must be in a supervisory role. | |
| 63 | PROJECT MANAGER II: Performs all aspects of field and/or task-level project performance (i.e., technical, contractual, administrative, financial). Supervises personnel involved in all aspects of project activity, organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks, and maintains customer contacts to ensure conformity to all contractual obligations. Exercises independent judgment, as well as a high-level of analytical skill, in solving non-routine technical, administrative, and managerial problems. BS/BA degree in related field (or equivalent) plus approximately 5 years of related experience. | |
| 64 | PROJECT MANAGER III: Provides oversight of all aspects of field and/or task-level project performance (i.e., technical, contractual, administrative, financial). May work on multiple projects simultaneously. Supervises personnel involved in all aspects of project activity, organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks, and maintains customer contacts to ensure conformity to all contractual obligations. Interfaces with all areas affected by the project including end users, computer services, and client services. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Recommends action to direct the analysis and solutions of problems. Exercises independent judgment, as well as a high-level of analytical skill, in solving non-routine technical, administrative, and managerial problems. BS/BA degree in related field (or equivalent, project management certifications and approximately 7 years of related |
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