Attachment_E_-_Sample_Task_Order_1.pdf

Solicitation #: 13‐233‐SOL‐00070 Sample Task Order 1

WELLNESS AND HEALTH PROMOTION (WHP) STAFFING FOR FOH‐MANAGED

WELLNESS/FITNESS CENTERS AND HEALTH PROMOTION PROGRAMS

1.0. TASK ORDER PRICING

This is a time and materials/labor hour Task Order (to be determined upon award). In consideration for the successful performance of this work, the Contractor shall be compensated in accordance with the fixed loaded hourly rates shown below for actual hours incurred. The fully loaded rates shall be all inclusive of the direct labor rate, fringe benefits, applicable indirect cost rates, and any profit (if applicable) for each labor category.

SITE

CODE CITY STATE

LAB

CAT

ABRV LABOR CATEGORY

BASE

PERIOD

(6MO)

FIXED

LOADED

HOURLY

RATE CEILING PRICE

A15 FORT WORTH TX WFC2

WELLNESS FITNESS

COORDINATOR 2 990

A15 FORT WORTH TX WFS2

WELLNESS FITNESS

SPECIALIST 2 1262.5

A15 FORT WORTH TX

WFS2‐

OT

WELLNESS FITNESS

SPECIALIST 2‐OT 0

A9K QUANTICO VA AT2 ATHLETIC TRAINER 2 950

AHRQ ROCKVILLE MD MCI

MINDBODY CLASS

INSTRUCTOR 52

AHRQ ROCKVILLE MD SCI

SPECIALTY CLASS

INSTRUCTOR 78

B17 WASHINGTON DC MCI

MINDBODY CLASS

INSTRUCTOR 91

B17 WASHINGTON DC SCI

SPECIALTY CLASS

INSTRUCTOR 300

B17 WASHINGTON DC WFC

WELLNESS FITNESS

COORDINATOR 1 962

B17 WASHINGTON DC WFS2

WELLNESS FITNESS

SPECIALIST 2 2000

B23

SAN

FRANCISCO CA WFC

WELLNESS FITNESS

COORDINATOR 1 984

B24 LOS ANGELES CA MCI

MINDBODY CLASS

INSTRUCTOR 104

B24 LOS ANGELES CA SCI

SPECIALTY CLASS

INSTRUCTOR 52

B35 WASHINGTON DC HPC

HEALTH

PROMOTION

COORDINATOR 1 984

B35 WASHINGTON DC MCI

MINDBODY CLASS

INSTRUCTOR 52

B35 WASHINGTON DC SCI

SPECIALTY CLASS

INSTRUCTOR 52

B35 WASHINGTON DC WFAC

WELLNESS FITNESS

ASSISTANT COORD. 984

B35 WASHINGTON DC WFC

WELLNESS FITNESS

COORDINATOR 1 984

B35 WASHINGTON DC WFS2

WELLNESS FITNESS

SPECIALIST 2 1004

B38 CAMBRIDGE MA SCI

SPECIALTY CLASS

INSTRUCTOR 52

B38 CAMBRIDGE MA WFAC

WELLNESS FITNESS

ASSISTANT COORD. 700

B38 CAMBRIDGE MA WFC2

WELLNESS FITNESS

COORDINATOR 2 600

B38 CAMBRIDGE MA WFS2

WELLNESS FITNESS

SPECIALIST 2 625

B46 ARLINGTON VA GEI

GROUP EXERCISE

INSTRUCTOR 25

B46 ARLINGTON VA SCI

SPECIALTY CLASS

INSTRUCTOR 75

B46 ARLINGTON VA WFC

WELLNESS FITNESS

COORDINATOR 1 600

B46 ARLINGTON VA WFS2

WELLNESS FITNESS

SPECIALIST 2 400

B53 Fort Lee VA MCI

MINDBODY CLASS

INSTRUCTOR 4

B53 Fort Lee VA RD

REGISTERED

DIETICIAN 12.5

B53 Fort Lee VA SCI

SPECIALTY CLASS

INSTRUCTOR 52

B53 Fort Lee VA WFC

WELLNESS FITNESS

COORDINATOR 1 984

B53 Fort Lee VA WFS2

WELLNESS FITNESS

SPECIALIST 2 500

B56

RESEARCH

TRIANGLE

PARK NC MCI

MINDBODY CLASS

INSTRUCTOR 286

B56

RESEARCH

TRIANGLE

PARK NC SCI

SPECIALTY CLASS

INSTRUCTOR 78

B56

RESEARCH

TRIANGLE

PARK NC WFAC

WELLNESS FITNESS

ASSISTANT COORD. 1960

B56

RESEARCH

TRIANGLE

PARK NC WFC2

WELLNESS FITNESS

COORDINATOR 2 980

B56

RESEARCH

TRIANGLE

PARK NC WFS2

WELLNESS FITNESS

SPECIALIST 2 312

B58 WASHINGTON DC SCI

SPECIALTY CLASS

INSTRUCTOR 50

B58 WASHINGTON DC WFC2

WELLNESS FITNESS

COORDINATOR 2 964

B58 WASHINGTON DC WFS2

WELLNESS FITNESS

SPECIALIST 2 1400

B60 WASHINGTON DC GEI

GROUP EXERCISE

INSTRUCTOR 25

B60 WASHINGTON DC SCI

SPECIALTY CLASS

INSTRUCTOR 25

B60 WASHINGTON DC WFC

WELLNESS FITNESS

COORDINATOR 1 400

B60 WASHINGTON DC WFS2

WELLNESS FITNESS

SPECIALIST 2 625

B62 WASHINGTON DC GEI

GROUP EXERCISE

INSTRUCTOR 52

B62 WASHINGTON DC SCI

SPECIALTY CLASS

INSTRUCTOR 52

B62 WASHINGTON DC WFS2

WELLNESS FITNESS

SPECIALIST 2 52

B67

COLLEGE

PARK MD MCI

MINDBODY CLASS

INSTRUCTOR 26

B67

COLLEGE

PARK MD SCI

SPECIALTY CLASS

INSTRUCTOR 26

B67

COLLEGE

PARK MD WFC

WELLNESS FITNESS

COORDINATOR 1 964

B67

COLLEGE

PARK MD WFS2

WELLNESS FITNESS

SPECIALIST 2 1044

B72 WASHINGTON DC MCI

MINDBODY CLASS

INSTRUCTOR 50

B72 WASHINGTON DC WFC

WELLNESS FITNESS

COORDINATOR 1 960

B72 WASHINGTON DC WFS

WELLNESS/FITNESS

SPECIALIST 1 1460

B73 WASHINGTON DC WFS2

WELLNESS FITNESS

SPECIALIST 2 964

B74 WHITE OAKS MD MCI

MINDBODY CLASS

INSTRUCTOR 78

B74 WHITE OAKS MD SCI

SPECIALTY CLASS

INSTRUCTOR 250

B74 WHITE OAKS MD WFAC

WELLNESS FITNESS

ASSISTANT COORD. 500

B74 WHITE OAKS MD WFC

WELLNESS FITNESS

COORDINATOR 1 1500

B74 WHITE OAKS MD WFS2

WELLNESS FITNESS

SPECIALIST 2 1500

B74 WHITE OAKS MD WFS

WELLNESS/FITNESS

SPECIALIST 1 500

B75 CHICAGO IL WFS2

WELLNESS FITNESS

SPECIALIST 2 376.5

B85 ROCKVILLE MD WFS2

WELLNESS FITNESS

SPECIALIST 2 208

B86 HUNTSVILLE AL MBI

MINDBODY CLASS

INSTRUCTOR 104

B86 HUNTSVILLE AL SCI

SPECIALTY CLASS

INSTRUCTOR 52

B86 HUNTSVILLE AL WFAC

WELLNESS FITNESS

ASSISTANT COORD. 995

B86 HUNTSVILLE AL WFC1

WELLNESS FITNESS

COORDINATOR 1 995

B86 HUNTSVILLE AL WFS2

WELLNESS FITNESS

SPECIALIST 2 1990

BCA BETHESDA MD APM

ASSOC. PROGRAM

MGR. ‐ WF 964

BCA BETHESDA MD PMA

PROGRAM

MANAGER

ASSISTANT 964

BCA BETHESDA MD PM

PROGRAM

MANAGER 964

BCA BETHESDA MD SPMA

SPECIAL PROJECTS

MGR. ASST. 964

D4H ATLANTA GA APM

ASSOC. PROGRAM

MGR ‐ HP 964

D4H ATLANTA GA PMA

PROGRAM

MANAGER

ASSISTANT 964

DISA FORT MEADE MD HE

HEALTH EDUCATION

SPECIALIST 24

DISA FORT MEADE MD MBI

MINDBODY CLASS

INSTRUCTOR 130

DISA FORT MEADE MD WFS2

REGISTERED

DIETICIAN 48

DISA FORT MEADE MD SCI

SPECIALTY CLASS

INSTRUCTOR 130

DISA FORT MEADE MD WFS2

WELLNESS FITNESS

SPECIALIST 2 1928

DISA

PEARL

HARBOR HI MBI

MINDBODY CLASS

INSTRUCTOR 0

DISA

PEARL

HARBOR HI SCI

SPECIALTY CLASS

INSTRUCTOR 52

PEACE WASHINGTON DC MBI

MINDBODY CLASS

INSTRUCTOR 52

PEACE WASHINGTON DC SCI

SPECIALTY CLASS

INSTRUCTOR 26

H17

WRIGHT‐

PATTERSON

AFB OH HPC

HEALTH

PROMOTION

COORDINATOR1 964

H17

WRIGHT‐

PATTERSON

AFB OH HPS2

HEALTH

PROMOTION

SPECIALIST 2 2844.5

H19

FT WALTON

BEACH FL HPC

HEALTH

PROMOTION

COORDINATOR1 964

H19

FT WALTON

BEACH FL HPS2

HEALTH

PROMOTION

SPECIALIST 2 416

H20

ROBINS AIR

FORCE BASE GA HPC

HEALTH

PROMOTION

COORDINATOR1 964

H20

ROBINS AIR

FORCE BASE GA HPS2

HEALTH

PROMOTION

SPECIALIST 2 2822

H21

TINKER AIR

FORCE BASE OK HPC

HEALTH

PROMOTION

COORDINATOR1 964

H21

TINKER AIR

FORCE BASE OK HPS2

HEALTH

PROMOTION

SPECIALIST 2 2972

H22 HILL AFB UT HPC

HEALTH

PROMOTION

COORDINATOR1 964

H22 HILL AFB UT HPS2

HEALTH

PROMOTION

SPECIALIST 2 2950

H23 KIRTLAND AFB NM HPC

HEALTH

PROMOTION

COORDINATOR1 964

H23 KIRTLAND AFB NM HPS2

HEALTH

PROMOTION

SPECIALIST 2 416

H26

HANSCOM

AFB MA HPC

HEALTH

PROMOTION

COORDINATOR1 964

H26

HANSCOM

AFB MA HPS2

HEALTH

PROMOTION

SPECIALIST 2 416

H27 EDWARDS CA HPC

HEALTH

PROMOTION

COORDINATOR1 964

H27 EDWARDS CA HPS2

HEALTH

PROMOTION

SPECIALIST 2 964

B87 CLEVELAND OH MCI

MINDBODY CLASS

INSTRUCTOR 156

B87 CLEVELAND OH WFC

WELLNESS FITNESS

COORDINATOR 1 1000

B87 CLEVELAND OH WFS2

WELLNESS FITNESS

SPECIALIST 2 1000

B88 ROCKVILLE MD WFC

WELLNESS FITNESS

COORDINATOR 1 1000

B88 ROCKVILLE MD WFS2

WELLNESS FITNESS

SPECIALIST 2 1000

B88 ROCKVILLE MD WFS1

WELLNESS FITNESS

SPECIALIST 1 1000

B88 ROCKVILLE MD MBI

MINDBODY CLASS

INSTRUCTOR 78

B88 ROCKVILLE MD SCI

SPECIALTY CLASS

INSTRUCTOR 52

H30 WASHINGTON DC HPC

HEALTH

PROMOTION

COORDINATOR 964

H30 WASHINGTON DC WFAC

WELLNESS FITNESS

ASSISTANT COORD. 964

Z9U BOSTON MA WFAC

WELLNESS FITNESS

ASSISTANT COORD. 100

Z9U BOSTON MA WFC2

WELLNESS FITNESS

COORDINATOR 2 125

Z9U BOSTON MA WFS2

WELLNESS FITNESS

SPECIALIST 2 104

Total Estimated Hours 75548

Travel (Not‐to‐Exceed)

Other Direct Costs (Not‐to‐Exceed)

TOTAL CEILING AMOUNT

CEILING PRICE

The ceiling price for this Task Order is $________. The Government shall not be obligated to pay any amount in excess of this ceiling price nor is the Contractor obligated to continue performance if to do so would exceed this ceiling price.

NUMBER OF HOURS INCURRED

Contractor shall include summary page with each invoice showing the number of hours worked per person and by labor category at each SPS during the time period invoiced. The Contractor shall provide sign in/out sheets to the Contracting Officer Representative (COR) upon request.

2.0 PROJECT BACKGROUND

FOH manages over 50 Health Promotion (HP) Programs and Wellness/Fitness (WF) Centers.

Like all FOH programs, HP and WF Programs can be customized to meet each organization’s unique needs and the services provided follow the parameters between FOH and its customer agencies. FOH performs its work for other agencies under reimbursable interagency agreements (IAAs) authorized by 42 USC 231. Agencies can choose to integrate HP/WF with other occupational health services such as health screenings, online health risk assessments, cholesterol and glucose testing, and blood pressure monitoring. The Health Promotion staff may provide outreach wellness services locally and virtually (i.e. coaching, webinars etc.).

FOH also provides Wellness/Fitness Center services to other federal agencies through an Interagency Agreement which includes program management, consultation, quality assurance management of the day‐to‐day operations, including providing exercise programs, fitness assessments, group exercise classes, wellness programs and more.

2.1. PERFORMANCE OBJECTIVES

Requirements under this performance objective are for support staff for the Health Promotion and Wellness/Fitness Programs provided by FOH. Staffing requirements encompass Program Management, Account Administration, Consulting Services, and Healthy Lifestyle Coaching.

Staffing will also support Agency Specific Programs and Services. The work will be performed at designated FOH Area Offices (AO) and/or other designated Service Provision Sites (SPS).

Examples of an SPS are Wellness Fitness Centers, Health Promotion Service Sites or remote work sites, wherever FOH services are rendered.

Wellness and Health Promotion (WHP) Program Management, Account Administration, Consultation Services, and Healthy Lifestyle Coaching

WHP account administration, management and consultation staff shall enhance the quality and delivery of services to FOH customers through interagency agreements (IAAs) that include but are not limited to the following:

Expert WHP advice and consultation to FOH and its Federal customers.

Ensure routine administration of FOH’s abbreviated Health Risk Appraisal (HRA) to eligible participants to measure and improve health, track population health risks, and monitor program performance.

Management and promotion of a multitude of FOH programs such as health promotion, smoking cessation, wellness/fitness centers, virtual wellness programs, etc.

Interpret standardized, aggregate health risk data to address core risks for Federal customers by measuring performance and utilization.

Consultation services on design and development of health promotion programs and wellness/fitness centers.

Technical guidance for contract staff at SPS’s to deliver high quality services adhering to ASCM, NCQA WHP accreditation standards, and associated professional practices through IAAs, as appropriate.

Evaluation and Reporting including routine reporting of aggregate utilization data and HRA data to FOH

In order to perform the WHP account development, administration and consultation requirements, the contractor shall provide qualified WHP program and operations management, administrative, and consultant staff that will work closely with FOH Federal staff providing oversight.

Agency‐Specific Programs and Services

FOH provides nationwide staffing and oversight of WHPs and WFCs, following parameters agreed between FOH and its customer agencies via IAA’s. Requirements under this contract are for agency specific WHP Programs that have needs unique to that customer agency population and for staff to operate FOH managed WF centers. These sites may have one or more labor categories working together, with oversight by a Program Manager, and may require the additional support of Administrative Support Staff.

To integrate FOH service delivery for Federal customers, staff sourced through this contract shall closely collaborate and regularly meet with other onsite or remote FOH staff. These interactions will support the coordination and integration, of health promotion activities and resources to address client health risks including, but not limited to, health campaigns, health promotion classes, and inbound/outbound referrals for complementary services (e.g. referring a health coaching client to an onsite FOH Health Center for biometric screening). The level of coordination will vary according to the availability/level of additional FOH services offered by each Federal customer and/or worksite.

Example of Services available at Wellness Fitness Centers:

Wellness and Pre‐participation Screenings including FOH’s abbreviated Health Risk Appraisal (HRA)

Fitness Assessments and Individualized Exercise Programs

Equipment and Exercise Orientation

Group Exercise and Specialty Classes

Muscular/Strength and Cardiovascular Training

Health Promotion

Health Education Seminars

Motivational Challenges

Development of standardized reports, ad hoc queries, and/or provision of aggregate HRA data for all WF members as prescribed by FOH

Examples of Wellness and Health Promotion Program Services:

Health Risk Appraisal including FOH’s abbreviated HRA

Web‐based Health and Wellness Promotion System (comprehensive lifestyle management website with health trackers, healthy lifestyle information, etc.)

Targeted Interventions

Biometric Screenings (blood pressure, body mass index, cholesterol/glucose finger stick, etc.)

Health Education Seminars and Webinars

Motivational Challenges (individual and team)

Healthy Lifestyle Coaching

Health Fairs

In order to perform agency specific programs and services, the contractor shall provide qualified direct care service staff meeting the requirements in Section 2.6.

Services shall be provided in a manner that provides and promotes comprehensive, individualized, health, fitness and nutrition programs for the membership, consisting mostly of Federal Government employees.

The Contractor shall:

a. Evaluate the health and fitness of all participants.

b. Stimulate maximum participation.

c. Provide a broad wellness program and a safe, spacious and positive atmosphere.

d. Maintain on‐going communications with the Government and its designated representative, herein referred to as Representative, who serves as the principal contact regarding management, membership and operation of the Center, as related to the terms and conditions of this contract.

e. All work performed under the contract shall comply with Section 508 of the Rehabilitation Act, as amended, relative to accessibility.

Some staff will be required to travel locally and long distance to provide outreach services to federal agencies employees at alternate locations. The health promotion staff at sites H17, H19, H20, H21, H22, H23, H26 and H27 travel locally between Air Force bases; some staff travel daily and some staff travel weekly. The Wellness Fitness Coordinator at site B53, travels periodically to other locations; local travel may occur monthly and long distance travel typically occurs 10 times per year to various locations within the U.S. Long distance travel usually lasts 2‐3 days. The staff at site H30 travels weekly locally to attend agency meetings and provide outreach wellness and fitness services. The Associate Program Managers at site BCA travel locally several times per week to various SPS to meet with staff and customers. The Program Manager and Associate Program Managers at D4H and BCA also travel long distance several times per year to visit various SPS for staff and customer meetings.

2.2.1. TASK 1: KICKOFF MEETINGS AND PROGRESS REVIEW MEETINGS

The Contractor shall attend the following meetings:

a. The Contractor shall hold a kick‐off meeting with the Contracting Officer, Contract Specialist and FOH Contracting Officer Technical Representative to establish points of contact, arrange meetings, reporting, and other logistics, and discuss the tasks and deliverables so as to ensure a shared understanding.

b. The Contractor shall participate in quarterly program review meetings with the FOH

COR, Contract Specialist, and other members of FOH leadership staff. Initial Program Review may be held at FOH Headquarters in Bethesda, MD, however following program reviews can be held via webinar. The Contractor shall submit to the COR, at least 1 week prior to each meeting, a slide deck summarizing progress toward project milestones and highlighting issues requiring discussion and/or resolution at the quarterly meeting. At the conclusion of Program Review or other significant meetings, the Contractor shall complete and submit brief written minutes of the meeting not later than three working days after the meeting. If issues or risks develop that need immediate attention, the Contractor shall not wait for the next meeting and shall promptly notify the COR and Contract Specialist of issues and risks and help plan and execute effective responses.

c. The Contractor shall attend weekly telephone conference meetings with the FOH COR.

Additional teleconference meetings may be held as needed if urgent issues arise between the regular weekly meetings.

2.2.2. TASK 2: TRANSITION PLAN

Contractor shall be prepared to have all SPS’s fully staffed according to contract requirements at commencement of services and have substitute coverage readily available to back‐fill as needed.

2.3. QUALITY ASSURANCE PLAN

The Government intends to utilize a Quality Assurance Surveillance Plan (QASP) to monitor the quality of the Contractor’s performance. The oversight provided for in the QASP will help to ensure that pre‐determined quality levels are reached and maintained throughout the contract term. Further, the QASP provides the COR with a proactive way to avoid unacceptable or deficient performance, and provides verifiable input for the required Past Performance Information Assessments.

The Contractor’ Quality Assurance Surveillance Plan (QASP) shall be incorporated as part of the contract. The QASP is a living document and may be updated by the Government at the Call Order level or as necessary. All QASP’s will be negotiated prior to any Call Order award.

Performance Standards

Performance Objective

Meets Objective Does Not Meet Objective

Method of Surveillance / Reporting

SPS opens on time according to established hours of operation

SPS opens for business on time 99% of the time at each SPS.

Any SPS opening later than one hour after the scheduled opening time will result in a penalty of $500. Any SPS that opens late more than 3 times per option year will also result in a penalty of $500. Note:

Weather and public emergency‐related events are exempt.

When the Project Officer receives documentation that a fixed site has not opened within 1 hour of normal opening time, or if a fixed site has opened late more than 3 times in one option year the Project Officer validates the documentation. If valid, a fee will be assessed.

High retention of staff:

Security Clearance

After security clearances have been paid by the government, retention is such that the Government does not pay security clearance costs sooner than one year.

If a staff member leaves before the end of one year, the cost of replacement staff Public Trust Level 5 Clearance, Top Secret or Secret Security Clearance is borne by the Contractor.

Estimated cost ranges are $800 for the Public Trust Level 5 clearance (which is currently what all staff have) up to $3000 for a top secret clearance (no current staff with this level of clearance).

The cost of Security Clearances for staff replacing staff who have left before one year’s time will be charged the Contractor through the invoice deduction process.

Exceptions may be made for short‐term disability, including pregnancy, and other circumstances at the discretion of the Project Officer.

Government‐furnished equipment/facilities will be maintained according to normal operating usage and care to prevent acts of negligence and/or theft.

There will be no damages/losses as a result of negligence and/or theft to Government‐furnished equipment/facilities.

The cost of replacing/repairing Government‐furnished equipment/facilities as a result of acts of negligence and/or theft will be charged to the Contractor.

The cost of replacing/repairing Government‐furnished equipment/facilities as a result of acts of negligence and/or theft will be charged to the Contractor through an invoice deduction equivalent to the charge of repair/replacement by the Government

The WF staff shall conduct themselves in an appropriate and professional manner.

All complaints about WF staff performance must be reviewed by the contractor.

Complaints re: staff performance are reported to COR within 24 hours of complaint and Resolution Plan is submitted to COR within 7 days of complaint

Reflected in past performance evaluation.

Will be evaluated in determination to exercise options.

The contractor must present all complaints to the COR with a plan for resolution within seven (7) calendar days of complaint in accordance with FOH policy. Failure to present or resolve the complaints may necessitate appropriate action by the

CO.

Customer satisfaction concerns

Customer is contacted immediately, no later

Reflected in past performance evaluation.

than 24 hours, to address concern

Will be evaluated in determination to exercise options.

Incidents are reported promptly

Incidents are reported to Program/Assoc Program Manager immediately

Reflected in past performance evaluation.

Will be evaluated in determination to exercise options.

Incident Report is provided to COR within 24 of incident

SPS is fully staffed according to SPS requirements

SPS is fully staffed according to operating hours, required coverage of classes and fitness floor and staff qualification requirements

Reflected in past performance evaluation.

Will be evaluated in determination to exercise options.

Facility shall be kept clean and orderly

Staff must disinfect equipment daily, conduct light cleaning, remove weights from floor and keep office area clean

Reflected in past performance evaluation.

Will be evaluated in determination to exercise options.

Periodic Inspections will be conducted and complaints will be reported to the COR for corrective action.

High retention of staff:

Orientation

After orientation of new staff, retention is such that the Government does not pay orientation costs sooner than one year.

If a staff member leaves before the end of one year, the cost of the replacement staff orientation is borne by the Contractor.

Travel and other costs associated with orientation of staff replacing staff who have left before one year’s time cannot be invoiced and will not be approved by the Project Officer.

Exceptions may be made for short term disability, including pregnancy, and other circumstances at the discretion of the Project Officer.

3.0. PLACE OF PERFORMANCE

The work shall be performed at the following Government facilities:

Site Code State Location A15 TX 9000 Blue Mound Rd, Fort Worth, TX 76131

A9K VA

DEA Training Academy 2500 Investigation Parkway, Quantico, VA 22315

AHRQ MD Rockville, MD.

B17 DC 1300 Pennsylvania Ave, Rm C1‐31, Washington, D.C. 20229 B23 CA 333 Market St. Rm. 675, San Francisco, CA 94005 B24 CA 911 Wilshire St. Ste 1405, Los Angeles, CA 90017 B35 DC 200 Independence Ave Rm 231D, Washington, D.C. 20201 B38 MA 55 Broadway, Detp.of Trans., Bldg 11, Cambridge, MA 01930 B46 VA 1801 South Bell Street, Room 301, Arlington, VA 22202

B53 VA

DCMA at Ft. Lee, 13205 North Enon Church Road, Chester, VA 23836

B56 NC 109 TW Alexander Drive, Research Triangle Park, NC 27711 B58 DC 300 E Street SW, Washington, DC 20546

B60 DC 1310 L Street, NW Rm 140, Washington, D.C. 20005 B67 MD College Park, MD + Laurel Springs, MD B72 DC 810 Vermont Ave. Washington, DC B73 DC 1300 L street Washington DC B74 MD White Oak Campus, Silver Spring MD B75 IL Moffett Fitness Center, Chicago, IL.

B85 MD 12420 Parklawn Dr., Rockville, MD

B86 AL

Von Braun III Huntsville Fitness Center, VBIII Complex, 5222 Martin Road, Redstone Arsenol, Huntsville, AL

D4H GA

Atlanta Field Office, 100 Alabama Street, Suite 3R8, Atlanta, GA 30303

EDWARDS AFB CA

140 Methusa Rd, Bldg. 2453, Rm 119, Edwards Air Force Base, CA 93524

H30 DC 1300 Pennsylvania Ave, Washington, D.C. 20229 H17 OH 2690 C St. Bldg 571, Area B, Wright‐Patterson AFB, OH 45433

H19 FL

403 Hames Road, Bldg 843, 69 ADMS/SPGZ, Ft Walton Beach, FL 32542

H19 FL

403 Hames Road, Bldg 843, 69 ADMS/SPGZ, Ft Walton Beach, FL 32542

H20 GA 655 Seventh St. Bldg C119, Robins Air Force Base, GA 31098

H21 OK

72 ADS/SGGO, 8941 Entrance Road A, Tinker Air Force Base, OK 73145

H22 UT

00‐ALC/OP (CHPS), 7319 11th Street, Bldg 546, Hill AFB, UT 84056

H23 NM 377 AMDS/SPGZ, 1451 Texas St, SE, Kirtland AFB, 87117 H26 MA 188 Marrett Street, HAWC Bldg 1540, Hanscom AFB, MA 01731 H27 CA AFTC‐DPL Bldg 300, 5 N. Selber Ave., Edwards, CA 93524 H29 MD 4550 Montgomery Ave, Bethesda, MD DISA‐HI HI 477 Essex Street, Ste 183, Pearl Harbor, HI

DISA‐MD MD DISA,6910 Cooper Avenue, Ft. Meade, MD. 20755 Z9U MA 10 Causeway Street, Rm 110, Boston MA 02222

B87 OH 21000 Brookpark RoadMS341‐1; Cleveland, OH. 44126

B88 MD 9609 Medical Center Dr, Rockville, MD 20850

3.1. PERIOD OF PERFORMANCE

TBD

3.2. DELIVERABLES/DELIVERY SCHEDULE

The contractor shall submit deliverables that are clear, concise, and complete, and that conform to standards that shall be agreed to in advance between the Contractor and the COR.

Delivery schedule shall be agreed upon in advance between the Contractor and COR.

Table of Deliverables and Due Dates

Deliverable Number Description Submission Due Date

Contractor Certification indicating the status of each individual direct WF provider regarding date of completion of Hep B Immunization or declination

Emailed or faxed to the Project Officer

10 calendar days before beginning of services under contract and annually thereafter

Contractor Certification of annual training (Bloodborne pathogen, Customer Service)

Emailed or faxed to the Project Officer

90 days after contract award, Annually thereafter

Report of Contractor required certifications and expiration date (AED/CPR, First Aid, WF related certifications, etc.)

Emailed or faxed to the Project Officer

30 days after contract award, Annually thereafter

Security Clearance/Background Investigation forms

Forms mailed to PSC, as designated in instructions, tracking sheet emailed/faxed to vendor Upon hire of each individual

Report of completed Security Clearance/Background Investigation

Emailed or faxed to the Project Officer Monthly

Notice of staffing emergency (delayed opening, under staffed etc.)

Telephone call to Project Officer, follow up w/ high priority email

ASAP, but not later than 1 hour after scheduled opening of the

WFC

Notice of reassignment or termination of providers

Emailed to the Project Officer

By the close of day following the action

8 Unusual Incident Report Faxed to the Project Officer

By COB on the day of the incident

Blood Borne Pathogen (BBP) Post‐ Exposure Incident Packets

Faxed to the Project Officer

Day of Incident and 2‐week post exposure, as per guidance in

BBP ECPM

SPS Operations Report; monthly or quarterly depending on IAA requirements

Emailed to FOH Program Manager or designee

Due on the 10th day of the following month; or if quarterly then due on the 10th day of the month that follows the end of each quarter

11 Operations Report; Annual

Emailed to FOH Program Manager or designee

Due on the 25th day of October following the end of the fiscal year

12 Staff schedules for each SPS

Emailed to FOH Program Manager or designee

Due on the 20th of the preceding month

Monthly Group Exercise Schedule for each applicable SPS

Emailed to FOH designee

Due on the 20th of the preceding month

14 Report of Government Owned equipment Hard copy mailed to Project Officer

120 days after contract award, Annually thereafter due on January 15th

Initial Notice of Complaint received concerning a service delivery site and/or provider(s)

Telephone call to Project Officer, follow up w/ high priority email

Immediately upon receipt of complaint and follow‐up in accordance with FOH policy

Notice of Resolution of Complaint concerning a service delivery site and/or provider(s)

Emailed to the Project Officer

Within 7 days of receipt of complaint

17 Exit Interview/Survey Emailed/faxed to Project Officer

When staff member leaves employment of Contractor

18 Sign In/Sign Out Sheet

Files mailed to Project officer at contract close

Upon request from Project Officer if warranted or at close‐ out of contract

19 Active Member List per Agency

Emailed to FOH Program Manager or designee Upon request, within 48 hours

20 Budget Expense Report for each SPS Emailed to FOH designee

Due on the 20th of each month; final adjustments due on the last day of the month

4.0. AUTHORITIES OF GOVERNMENT PERSONNEL

Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract will require coordination between the Government and the Contractor. The following individuals will be the Government’s points of contact during performance of the contract.

1. Contracting Officer

TBD

All communications pertaining to contractual and/or administrative matters under the contract shall be sent to the address above and to the attention of:

TBD

Note: The PSC Contracting Officer is the only individual authorized to modify this requirement.

2. Contracting Officer's Representative (COR)

TBD

3. Contracting Officer’s Representative Authority

(a) Performance of work under this contract must be subject to the technical direction of the Contracting Officers’ Technical Representative identified above, or a representative designated in writing. The term “technical direction” includes, without limitation, direction to the contractor that directs or redirects the labor effort, shifts the work between work areas or locations, fills in details and otherwise serves to ensure that tasks outlined in the work statement are accomplished satisfactorily.

(b) Technical direction must be within the scope of the specification(s)/work statement.

The Contracting Officers’ Technical Representative does not have authority to issue technical direction that:

(1) Constitutes a change of assignment or additional work outside the specification(s)/ statement of work;

(2) Constitutes a change as defined in the clause entitled “Changes”;

(3) In any manner causes an increase or decrease in the contract price, or the time required for contract performance;

(4) Changes any of the terms, conditions, or specification(s)/work statement of the contract;

(5) Interferes with the contractor's right to perform under the terms and conditions of the contract; or

(6) Directs, supervises or otherwise controls the actions of the contractor's employees.

(c) Technical direction may be oral or in writing. The Contracting Officers’ Technical Representative shall confirm oral direction in writing within five work days, with a copy to the Contracting Officer.

(d) The contractor shall proceed promptly with performance resulting from the technical direction issued by the Contracting Officers’ Technical Representative. If, in the opinion of the contractor, any direction of the Contracting Officers’ Technical Representative, or his/her designee, falls within the limitations in (b), above, the contractor shall immediately notify the Contracting Officer no later than the beginning of the next Government work day.

(e) Failure of the contractor and the Contracting Officer to agree that technical direction is within the scope of the contract shall be subject to the terms of the clause entitled “Disputes.”

4.1. INVOICE SUBMISION

The Contractor shall submit invoices once per month. A complete invoice with all required back‐up documentation shall be sent electronically, via email, to:

1. Contract Specialist via DAM mailbox: pscsas.invoices@psc.hhs.gov.

2. Contracting Officer's Representative (COR):

3. Financial Management Service (FMS): psc_invoices@psc.hhs.gov.

* No other non‐invoice related documents (i.e. deliverables, reports, balance statements) shall be sent to the DAM and FMS mailboxes. Invoices Only.

The subject line of your email invoice submission shall contain the contract number, contract line item number, the order number, if applicable, and the number of invoices. The Contractor shall send one email per contract per month. The email may have multiple invoices for the contract. Invoices must be in the following formats: PDF, TIFF, or Word. No Excel formats will be accepted. The electronic file cannot contain multiple invoices; example, 10 invoices requires 10 separate files (PDF or TIFF or Word).

Invoices shall be submitted in accordance with the contract terms, i.e. payment schedule, progress payments, partial payments, deliverables, etc.

All calls concerning contract payment shall be directed to the COR.

In accordance with FAR 52.212‐4, Contract Terms and Conditions ‐ Commercial Items, a proper invoice must include the following items:

FAR 52.212‐4(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include:

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, contract line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice;

and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232‐33, Payment by Electronic Funds Transfer, Central Contractor Registration, or 52.232‐34, Payment by Electronic Funds Transfer, Other Than Central Contractor Registration), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR Part 1315.

Additionally, the FMS requires the contractor to include its Dunn and Bradstreet Number (DUNS) on each invoice.

In accordance with OMB Memorandum, M‐11‐32, Agencies shall make payments to small businesses as soon as practicable, with the goal of making payments within 15 days of receipt of a proper invoice. If a small business contractor is not paid within this (15 day) accelerated period, the contractor will not be given a late‐payment interest penalty. Interest penalties, as prescribed by the Prompt Payment Act, remain unchanged by means of this memorandum. All small businesses shall label all invoices as "Small Business."

Additionally, in accordance with OMB Memorandum, M‐12‐16, all prime contractors are encouraged to disburse funds received from the Federal Government to their small business subcontractors in a prompt manner. To assist prime contractors in expediting contractor payments to small business subcontractors, Agencies shall, to the full extent permitted by law, temporarily establish an earlier, accelerated date for making agency payments to all prime contractors. Consistent with OMB Memorandum M‐11‐32 above, Agencies shall have a goal of paying all prime contractors within 15 days of receiving proper documentation. In an effort to support small business growth, drive economic activity and job creation, the Contractor is encouraged to accelerate payments to their small business subcontractors.

In accordance with the requirements of the Debt Collection Improvement Act of 1996, all payments under this order will be made by electronic funds transfer (EFT). The Contractor shall provide financial institution information to the Finance Office designated above in accordance with FAR 52.232‐33 Payment by Electronic Funds Transfer ‐ Central Contractor Registration

4.2. KEY PERSONNEL

Key personnel will be specified in the contract award. The key personnel specified under the contract are considered to be essential to work performance. At least 30 days prior to diverting any of the specified individuals to other programs or contracts (or as soon as possible, if an individual must be replaced, for example, as a result of leaving the employ of the Contractor), the Contractor shall notify the Contracting Officer and shall submit comprehensive justification for the diversion or replacement request (including proposed substitutions for key personnel) to permit evaluation by the Government of the impact on performance under this contract.

The Contractor shall not divert or otherwise replace any key personnel without the written consent of the Contracting Officer. The Government may modify the contract to add or delete key personnel at the request of the contractor or Government.

The following individual(s) is/are considered to be essential to the work being performed hereunder:

Title Name

TBD TBD

4.3. PHYSICAL SECURITY/KEY CONTROL

The Contractor may be issued keys or entry cards for the SPS’s. The contractor must safeguard the keys from loss, theft or destruction, and must produce all keys signed for, upon request by the COR. The contractor must reimburse the Federal government for lost keys, entry cards or locksets, if locksets must be replaced as a result of lost/destroyed/stolen keys. All keys issued to the contractor must be accounted for upon completion of the contract. The COR will direct the contractor regarding disposition of keys and entry cards.