1305M322QNFFM0026 0002 FormSF30.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended. is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NUMBER

IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

Previous edition unusable

See Attachment Page.

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1305M322QNFFM00260002 APR 27, 2022 NF-FS7400-22-01192

FS740A31

AUKE BAY LABORATORIES

TED STEVENS MARINE R.I.

17109 PT. LENA LOOP RD.

JUNEAU AK 99801-8344

1305M322QNFFM0026

APR 12, 2022

See Schedule

Attachment Page

PAGE 2 OF 18 1305M322QNFFM00260002

Amendment 0002 to Solicitation 1305M322QNFFM0026 is issued to:

A. Provide revisions to the Performance Work Statement (PWS) contained in the solicitation issued on April 12, 2022; reference below Performance Work Statement, Auke Laboratories-Janitorial Services. A revised PWS is attached and revisions are highlighted in yellow.

B. The date for receipt of quotations is hereby extended from 2:00 Pacific time, April 27, 2022 to

2:00 Pacific time May 2, 2022.

C. All other terms and conditions remain unchanged.

PAGE 3 OF 18 1305M322QNFFM00260002

Performance Work Statement

National Oceanic and Atmospheric Administration (NOAA)

National Marine Fisheries Service (NMFS)

Auke Bay Laboratories

Janitorial Contract

Background

The Ted Stevens Marine Research Institute (TSMRI) at 17109 Point Lena Loop in Juneau, Alaska houses facilities for animal necropsy, specimen processing, DNA analysis, physiology, and other oceanographic research in the waters of Alaska. There are also aquatic life support systems used in treating seawater for flow-through experimental aquariums, conference rooms, and office space for over 100 scientists and support staff.

Scope

The contractor shall supply all materials and labor to clean the TSMRI facilities in accordance with this PWS.

Site Conditions: TSMRI has 1 major building that is broken up into three areas, Office Wing, Laboratory Wing, and Lobby. The square footage and janitorial tasks are stated below.

Square Footage: The TSMRI facilities encompass approximately 15,670 square feet.

A. 7,930 sq. ft. is the approximate cleaning area in the office wing.

● 6,400 sq. ft Halls, common Areas and Offices

● 410 sq. ft of Stairs

● 1,120 sq ft of Bathroom

B. 7740 sq. ft is the approximate cleaning area in the Lab Wing and Lobby.

● 7,190 sq ft Halls and Common Areas

● 300 sq. ft of Stairs

● 250 sq. ft. of Bathroom

C. Appendix A of this document contains color coded floor plans for the building as follows:

● Light Blue - Restrooms

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● Amber - Common High Touch Areas

● Lavender - Common Hallways

● Green - Break Rooms

Tasks

Task 1: Daily Services:

The following tasks shall be performed DAILY, MONDAY through FRIDAY.

a. TSMRI Office Wing, Laboratory, and Lobby areas not specifically identified in other sections of this task.

i. Empty all waste cans/containers in the building, replacing plastic liners as needed. Breakdown and dispose of cardboard containers/boxes in recycling dumpster. Vacuum carpeted areas and sweep non-carpeted areas.

ii. Clean all stairways, including cleaning glass, vacuuming, sweeping, and mopping.

iii. Clean, disinfect, and polish all drinking fountains. Remove any dirt or debris from basin and dispose of properly.

iv. Clean both sides of all entrance doors, all interior glass windows, and all glass doors/metal surfaces in the lobby areas as needed.

v. Clean the area immediately outside the entrances to the main buildings,

vi. Sweep/vacuum as appropriate and clean smudges, dirt, etc. around the interior of the building.

b. Restrooms

i. Clean all lavatory fixtures, sinks, mirrors, showers, and toilet bowls. Urinals shall be kept thoroughly clean and disinfected at all times. Toilet bowl seats shall be cleaned and disinfected on both sides.

ii. Rest room floors shall be dusted and wet mopped with a detergent and rinsed with clean water. Clean thoroughly in the corners, around the toilet fixtures and behind the doors. Ensure the “Wet Floor” sign or other warning signs are displayed to notify TSMRI personnel.

iii. Check all rest room paper products and soap dispensers. Ensure all dispensers are sufficiently stocked, i.e. paper towels, toilet paper, toilet seat covers, and soap.

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iv. Empty all restroom waste receptacles and replace plastic liners as needed.

v. Thoroughly scrub and clean walls, paying particular attention to cleaning tile grout.

vi. Dust and damp wipe the toilet/urinal stalls.

c. Lunch Room and Small Kitchens and 1st Floor Copier Room (office wing)

i. Sweep and damp mop uncarpeted areas.

ii. Replenish paper towel dispensers.

iii. Wipe clean the kitchen counters, sinks, faucet, paper towel dispensers, microwave top, coffee maker top, refrigerator door handles and refrigerator water dispenser receptacle if so equipped.

d. Laboratories

i. Sweep and mop floor with general purpose disinfectant cleaner.

ii. Empty trash receptacles.

Task 2: Weekly Services:

The following tasks shall be performed weekly:

a. TSMRI Office Wing, Laboratory, and Lobby areas not specifically identified in other sections of this task.

i. Empty all recycling bins in the building, replacing plastic liners if appropriate.

Recycling is to be deposited in the appropriate bins in receiving room with cardboard broken down and separated into the cardboard recycling bins.

ii. Clean glass and metal surfaces on lobby stairs and balconies, lobby doors and entry ways, and office and lab vestibule entries.

iii. Polish kick plates push plates, push bars and other metal surfaces in the building. Polish metal in and outside of the elevator, all hand rails (including in stairwells), and main doorways.

iv. Sweep and wet mop all accessible non-carpeted floor surfaces. Particular attention shall be given to all floor corners and behind doors.

v. Thoroughly clean passenger elevator and freight elevator. Mop floors in and around elevators, polish all metal, and vacuum door tracks.

vi. Dust lobbies, office wings, and stairwells.

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b. Conference/Training Rooms

i. Shall be cleaned weekly and/or after the conference room has been used.

The COR shall notify the contractor to clean the conference room after it’s been used.

ii. Trash emptied, carpets vacuumed and spot cleaned.

c. Other Specific Areas

i. Pour a bucket of water down all bathrooms and hall floor drains (20 drains) weekly. In order to avoid the strong sewage smells from engulfing the facility, the water levels in the breathing pipes need to be kept full of water.

A minimum of a 1-gallon bucket of water should be poured down the drains in the lab hallways and bathrooms every week.

ii. Sweep, damp mop, and refill soap and paper towel holders of Laboratories marked as “moderate cleaning”.

iii. Clean glass-top surface areas and window in Lab Directors office.

iv. Recycling collection bins located in the lab hallways, reception area, break rooms, and under the stairs in the office wing will be emptied into the blue wheeled bins provided in the receiving room Monday of each week so that the recycling can be picked up by the waste management contractor on Tuesday mornings. The wheeled bins can be moved to the collection bins and returned, or the collection bins emptied into the wheeled bins and returned to their collection location. Corrugated cardboard shall be separated if needed and placed in the cardboard bins, also located in the receiving room. The receiving room is located on the first floor of the lab wing in the back corner.

Task 3: Monthly Services:

The following tasks shall be performed monthly:

a. TSMRI Office Wing, Laboratory, and Lobby areas not specifically identified in other sections of this task.

i. Dust all flat surfaces, walls and ledges from floor to ceiling in the corridors.

ii. Remove cobwebs and debris from around walls and doors at the entrances to the building.

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Task 4: Optional Services

The following services are optional and will be exercised through modification.

i. Strip old wax from all floors by scrubbing with neutral cleaner; rinse thoroughly and apply a slip-resistant finish or water-emulsion wax. Machine buff to a smooth sheen.

ii. Shampoo all carpeted areas except as previously provided.

iii. Clean window blinds.

iv. Clean light fixtures and diffusers.

Task 5: Cleaning Schedule and Requirements

The contractor shall provide capable experienced and qualified personnel and ensure the safety of their employees.

All tasks shall be performed as described above, Monday through Friday between 10am and 7pm unless otherwise agreed upon. The contractor shall restrict vacuuming and mopping to after 5pm to reduce noise.

Qualifications: The proposed Contractor must possess and maintain the following skills/certifications and/or credentials during the period of performance:

Worker Qualifications: The degree of skill of individuals shall be commensurate with that required for the work. All trainees shall be supervised and shall have all work inspected by the applicable supervisor.

Training: The Contractor shall ensure employees are trained in environmental compliance, hazardous materials, hazardous waste management, ozone depleting substances, combustion training, lead based paint, asbestos containing materials, safety, and emergency response, as well as, other areas relevant to the areas of work in accordance with applicable laws.

On-site Supervisor: The Contractor shall assign an on-site supervisor who shall be responsible for the performance of the work. The name of this person, and an alternate, who shall act for the on-site supervisor, when the on-site supervisor is absent, shall be designated in writing to the Contracting Officer prior to the contract start date.

● The on-site supervisor or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operations at TSMRI.

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● The supervisor or alternate shall be available within 1 business day to meet on the installation with the (POC), the Contracting Officer (CO), and any other Government representatives designated by the CO. The Contractor may be notified of the need to meet by either the CO or POC.

● The on-site supervisor shall verify daily that the work performed fully satisfies the requirements of this statement-of-work/specification and meets or exceeds the quality standards established in the Contractor’s quality control plan.

● The on-site supervisor shall plan and schedule Contractor personnel to accomplish work requirements in the time period specified for performance.

● The on-site supervisor and alternate must be able to read, write, speak, and understand the English language.

● If the Contractor chooses to appoint an individual other than the on-site supervisor to act on its behalf regarding all contractual matters not covered in paragraph 1.09, then that individual shall be designated in writing to the CO prior to the contract start date. However, the cost of this individual cannot be charged as a direct cost.

Performance Requirements Summary

This contract includes a Performance Requirements Summary (PRS). The PRS plays an integral role in the administration of the contract. In addition to any applicable inspection clauses or other related terms and conditions contained in the contract, the PRS shall serve as a primary tool for inspection and acceptance of services as facilitated by the Contracting Officer’s Representative (COR). Evaluation of the Contractor’s overall performance shall be in accordance with the performance standards set forth in the PRS, and will be conducted by the COR. The PRS constitutes a material aspect of the contract and will not be changed or otherwise modified without prior written approval of the Contracting Officer.

General

Contractor shall accomplish all tasks to meet the completeness, quality, and frequency requirements of this Performance Work Statement.

1. Dust mop or sweep hard floors. Clean or spot clean all mirrors, glass, and frames.

Dust-mopping is defined as the removal of laden airborne dirt, soil, lint, or other foreign material from a floor using a clean anti-static dust mop. Sweeping is defined as the removal of loose dirt, dust, debris, and other foreign material through either manual or mechanized

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methods. Mirror/glass cleaning is defined as the removal of dirt, soil, smudges, smears, or any other substance which will interfere with the passage or reflectance of light, depending on the particular object and condition.

The Contractor shall clean all mirrors and shall spot clean interior and exterior glass and associated frames in the lobby areas, hallways, and entrances. All excess spray/solution must be removed from any surrounding trim or surfaces. Any items moved to accomplish this task must be removed from any surrounding trim or surfaces, and returned as close as possible to their original positions.

Standard: When properly dust-mopped or swept, the floor shall be free of any laden airborne dirt, soil, lint, or other foreign material with no buildup in corners, crevices, under or around furniture parts. When properly cleaned, mirror/glass surface and surrounding trim or surface must present a clean, uniform appearance free of soil, marks, smudges, etc.

2. Wet, machine, or damp mop hard floor.

Wet mopping is defined as the removal of built-up dirt, soil, liquids or other foreign materials from a floor using a cotton, or similar yarn-type mop with either sufficient neutral detergent and water solution, or neutral disinfecting detergent water solution. This must include rinsing if recommended by the detergent manufacturer. Machine mopping is defined as the use of mechanized scrubbing/vacuuming machine to accomplish the same result as wet mopping for large areas such as halls, lobbies, auditoriums, or similar large areas which would otherwise require extensive labor to complete in a reasonable amount of time. Damp mopping is defined as the use of a cotton or similar yarn-type mop, which has been mechanically wrung/squeezed to remove excess solution, for the purpose of removing light soil, dirt, liquid, or other foreign material from a floor which either does not require complete mopping of the area, or is not soiled sufficiently to require wet mopping. Contract personnel shall display caution signs when cleaning floors in an area where people (other than contract personnel) are or may be present before floors are dry.

Standard: When properly completed, a wet-mopped, machine-mopped, or damp-mopped floor must be free of all dirt, debris, soil, liquids, or other foreign material. It must present a uniform appearance free of streaks, smudges, heel-marks, or any other marks which can be reasonably removed through these cleaning methods. All splash marks/spots on walls and furniture/fixtures must be removed to properly complete the wet mopping task. All items moved to accomplish this task shall be returned to their original position.

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3. Mop, Vacuum, and polish elevators. Spot clean all metal elevator doors and threshold plates and vacuum elevator tracks.

Moping is defined above and vacuuming is defined as the mechanical removal of loose dust, dirt, soil, debris, and other foreign material from carpet and elevator tracks. Metal cleaning/polishing is defined as the removal of dirt, soil, fingerprints, smudges, water marks, and other foreign material from metal surfaces and fixtures.

Standard: When properly moped, vacuumed, and polished, there shall be no evidence of any dust, dirt, or any other loose foreign material. There shall be no smudges, fingerprints, or watermarks on metal surfaces and fixtures. When properly completed, spot cleaning shall return the finish of the item or area affected to its previous like-new condition.

4. Vacuum all carpets.

Vacuuming is defined as the mechanical removal of loose dust, dirt, soil, debris, and other foreign material from carpeted floors.

Standard: When properly vacuumed, there shall be no evidence of any dust, dirt, or any other loose foreign material. All items moved during this process shall be returned to their original like-new condition.

5. Spot clean carpets.

Spot cleaning is defined as the removal of dirt, soil, debris, liquids, stains, or other foreign materials from carpets where adequate cleanliness can be accomplished by cleaning only the immediately affected area and where cleaning of the entire area would not be necessary.

Standard: When properly completed, spot cleaning shall completely remove any evidence of the soiling which necessitated the cleaning and return the finish of the item or area affected to its previous like-new condition, without evidence of occurrence or cleaning.

6. Clean and service restrooms

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Restroom fixtures, including water closets, urinals, lavatories, and sinks shall be washed inside and outside utilizing a disinfectant and shall be free of stains and odors. Contractor shall disinfect partitions, stalls, stall doors, and wall areas adjacent to wall-mounted lavatories, urinals, and toilets. Brushes, sponges and cloths that have been used to clean any other part of the restroom (including water closets, urinals, walls, floors, and partitions) shall not be used to clean lavatory sinks. Floors shall be swept free of dirt, and mopped with a disinfectant.

Wainscoting, partitions, walls and doors shall be cleaned free of dirt, stains, and graffiti.

Mirrors shall be cleaned and polished. All metal fixtures and hardware shall be cleaned. All waste containers shall be emptied, disinfected, and plastic liners replaced. Disinfecting is defined as the removal or neutralization of material containing or supporting the growth of bacterial/viral organisms capable of causing infection in humans if untreated. This is accomplished by the application of an approved disinfectant by either manual or mechanical methods. If present, shower stall rooms and locker/dressing rooms shall be considered part of the restrooms and cleaned under the same guidelines as restrooms. Servicing restrooms shall include inspection of, replenishing, and cleaning supply dispensers. Restroom supplies shall include, but are not limited to, paper towels, toilet tissue, and soap. The Contractor shall stock restrooms with sufficient supplies to ensure that the supplies will last until the next scheduled service.

Standard: When properly cleaned, restroom fixtures, floors, floor drains, shower stalls, and locker/dressing rooms shall be free of stains and odors. All restroom/medical office/lab fixtures, floors, floor drains, wainscoting, partitions, walls and doors shall be disinfected and cleaned free of dirt, stains, and graffiti. Mirrors and mirror trim shall be free of dirt, soil, smudges, smears, or other substances and have a streak-free appearance. Once trash has been properly removed, waste containers will be free of all wastes and disposed materials. Waste container liner will be removed at least once weekly or when there is any evidence of trash, debris or waste. When properly serviced, dispensers shall have an adequate (at least 1-day) supply of dispensed product or must be identified as needing a follow-up check to ensure that the dispenser does not remain empty for an extended period of time. Dispensers shall be maintained free of residue, dirt, smudges, graffiti, or other foreign material which would detract from a clean and appealing appearance. Dispenser service is defined as the checking and refilling of all towel, toilet tissue, soap, or any other dispensers which may be identified by the Government.

7. Damp mop all stains and spills, including policing and spot cleaning lobby areas to remove any standing water.

Damp mopping is defined as the use of a cotton or similar yarn-type mop, which has been mechanically wrung/squeezed to remove excess solution, for the purpose of removing light soil, dirt, liquid, or other foreign material from a floor which does not require complete mopping of the area. Contract personnel shall display caution signs when mopping floors in an area where people (other than contract personnel) are or may be present before floors are dry.

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Standard: When properly completed, all areas concerned shall be free of soil, dirt, liquid, or other foreign material.

8. Clean, disinfect, and polish all drinking fountains and wash stations.

Contractor shall remove all dirt, soil, stains, liquids, trash, refuse, and other foreign material from all drinking fountains and wash stations. Disinfecting is defined as the removal or neutralization of material containing or supporting the growth of bacterial/viral organisms capable of causing infection in humans if untreated. This is accomplished by the application of an approved disinfectant by manual method. Metal cleaning/polishing is defined as the removal of dirt, soil, fingerprints, smudges, water marks, and other foreign material from metal surfaces and fixtures.

Standard: When properly cleaned, the drinking fountain or wash station must be free of all dirt, soil, stains, or other foreign material and shall present a clean, safe, healthful, and pleasant appearance. When properly disinfected, surface shall be free of material containing living bacteria, viruses, or other contaminates capable of causing infections utilizing an approved non-abrasive cleaner/polish. The metal surface shall present a clean, uniform appearance free of all soil, marks, smudges, etc.

9. Buffing.

Spray buffing is defined as the application of a wax and water solution to a floor and buffing with a high speed buffing machine to refurbish the floor finish after wet or damp mopping.

Standard: When properly completed, a spray buffed floor should be held to the same quality standards as a newly waxed/finished floor.

10. Dust mop stairs, dust railings, ledges, and spot clean same. Damp mop stairs.

Contractor shall use a clean anti-static dust mop to remove laden airborne dirt, soil, lint, or other foreign matter from the stairs, stairwells, and ramps. Dusting/spot cleaning is defined as the removal of laden airborne dirt, soil, lint, or other foreign material from railings, ledges, and any other items which may accumulate airborne particles or stains. Laden airborne matter and stains, soil, etc., shall be removed by either mechanical, chemical, or manual means, except that devices which merely displace or redistribute the matter, such as feather dusters, shall not be used unless treated to attract and hold the matter. Damp mopping of stairs shall be preformed as defined in Section 2.06 (10). Contract personnel shall display caution signs when cleaning floors in an area where people (other than contract personnel) are or may be present before floors are dry.

Standard: When properly dusted or cleaned, the stairs, railings, ledges, and ramps shall be free of any laden airborne materials, streaks, smudges, dirt, or soil. When properly completed, a damp-mopped floor shall be free of all dirt, debris, soil, liquids, or other foreign material. It must present a uniform appearance free of streaks, smudges, heel-marks, or any other marks which can be reasonably removed through this cleaning method. All splash marks/spots on walls and furniture/fixtures must be removed for the proper completion of the wet-mopping task. All items moved to accomplish this task shall be returned to their original positions.

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11. Perform low dusting/cleaning services.

Low cleaning/dusting, in general, is defined as the removal of dirt, soil, stains, liquids, trash, refuse, scale, and any other foreign material from an item, fixture, horizontal or vertical surface or area, and may include the process of disinfecting, if required by the Government, to all levels up to and including 6-feet in height. This must be accomplished by either mechanical, chemical, or manual means, except that devices which merely displace or redistribute the matter, such as feather dusters, shall not be used unless treated to attract and hold the matter.

If during the cleaning/dusting process any adjacent areas become contaminated with foreign material, including dust, dirt, or cleaning product residue, those areas shall also be cleaned.

Woodwork cleaning/polishing must be performed on wood furniture, fixtures, and walls with an approved wood cleaner, oil, and/or polish to prevent the aging, cracking, and/or drying of wood items and to remove soil, stains, fingerprints, and smudges. Metal cleaning/polishing shall be performed on metal surfaces and fixtures, utilizing an approved non-abrasive cleaner/polish so as to remove dirt, soil, fingerprints, smudges, watermarks, and other foreign material from metal surfaces and fixtures. Dusting shall be performed for HVAC louvers, baseboards, corners, behind doors, return air vents, Window blinds and ledges/window sills.

The contractor shall supply and use ladders when necessary to accomplish the requirement of this PWS.

Standard: When properly dusted or cleaned, the item shall be free of any laden airborne materials, streaks, and smudges. All items moved to accomplish this task must be returned to their original position.

12. Clean entrance mats.

Each time floors are swept/dust-mopped or vacuumed, walk-off mats in that area, outside entrances shall also be cleaned. Soil and moisture underneath mats shall be removed, and the floor shall be cleaned as appropriate along with the rest of the floor. The mats shall be returned to their original locations after such cleaning. The Contractor shall report to the POC, in writing, all walk-off mats that are worn to the point of being ineffective. Sweeping shall be used as the method of removing the loose dirt, dust, debris, and other foreign material through either manual or mechanized methods.

Standard: When properly cleaned, mats must be free of all dirt, soil, stains, or other foreign material. All items moved to accomplish this task must be returned to their original position.

13. Empty all trash and recycling receptacles and replace liners if necessary, move recyclable material to designated area, remove all collected trash and solid waste to designated area, and police grounds.

All waste containers shall be emptied and plastic liners replaced. Waste containers shall be wiped down if heavily soiled, inside and outside, utilizing a spray disinfectant and shall be free of odors. After wiping, containers shall be wiped dry and new plastic liners installed. Boxes, cans and other items placed adjacent to waste containers and marked “Trash” shall also be removed and disposed of. Waste that falls on the floor and outside grounds during the waste removal shall be picked up and disposed of by the Contractor.

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Standard: Trash/waste/recycling removal is defined as the collection and disposal of all materials which have been placed into appropriate containers dedicated for disposal or recycling.

14. Unscheduled Cleaning

Service requests are defined as miscellaneous minor cleaning tasks within the scope of basic services. The Contractor shall respond to service requests for cleaning within 1 day, unless otherwise specified. Service requests may include, but are not limited to such items as cleanup of spills, cleaning muddy or wet entrances, and cleanup of broken glass. The POC will notify the Contractor’s custodian when a service request is received, its location, and the type of cleaning required. Service Requests will be emailed and a copy will be put in an in-box in the main janitorial closet (RM L-124).

Standard: When properly serviced, all requests shall be done in a timely manner, with the same standards as listed for whatever service is requested.

15. Stripping, sealing, and re-waxing floors.

Stripping is defined as the complete (95 percent or more) removal of the wax/finish applied to non-carpeted flooring. Resilient flooring shall be swept/dust mopped prior to stripping floor to remove all built-up wax and embedded dirt prior to waxing. Stripping may be accomplished by either manual or mechanized application of an approved stripping agent. Sealing is defined as the application of an approved floor sealer prior to the application of the final floor finish in accordance with industry standards and manufacturer recommendations. Waxing/finishing is defined as the application of three coats of an approved non-slip gloss finish to hard surfaced floors such as vinyl, rubber, linoleum, or tile. Application shall be by either manual or mechanized methods. This includes buffing the finish.

Standard: When properly accomplished, a stripped floor shall be completely free of all dirt, stains, deposits, wax, finish, water, and cleaning solution and shall be ready for the re-application of sealer and floor finish. All splash evidence on baseboards and furniture/fixtures shall be removed. When properly sealed and waxed in compliance with the manufacturer’s recommendations, the floor shall present a uniform appearance, with all evidence of splashing on baseboards and furniture/fixtures completely removed. When applied according to the manufacturer’s recommendations, the finish shall present a uniform, high gloss shine. There must be no evidence of buildup or discoloring. After stripping, sealing, and waxing have been completed, all items moved must be returned to their original positions.

16. Shampooing.

Shampooing is defined as the application of an approved cleaning agent to a carpeted floor, cloth material, or covering for the purpose of removing embedded soil, dirt, stains, or other foreign materials. Prior to shampooing carpets and rugs shall be vacuumed free of all loose soil and debris. Shampooing shall be done by the water extraction method.

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Standard: When properly shampooed, the item shall be free of any foreign material such as dirt, soil, and stains. The item must be free of any cleaning residue and shall present a clean and uniform appearance. All excess cleaning agent shall be removed from baseboards, walls, and furniture/fixtures. After the surface has dried, furniture or other equipment moved from the shampooing shall be returned to their original positions.

17. Cleaning interior glass and Window blinds.

The Contractor shall thoroughly clean all interior glass surfaces up to 86”, removing dirt, soil, smudges, smears, or any other substances which will interfere with the passage or reflectance of light. The associated window frames and sills shall also be cleaned, removing dirt, soil, smudges, smears or any other substances. All excess spray/solution must be removed from any surrounding trim or surface. Any items moved to accomplish this task must be returned as close as possible to their original positions. The Contractor shall use ladders when necessary to accomplish the requirements of this performance work statement.

Standard: When properly cleaned, glass/window surface and surrounding trim or surface shall present a clean, uniform appearance free of soil, marks, smudges, etc.

The PRS establishes key elements of Contractor performance that represent “mission essential” service requirements, which are identified in the table below in the “Service Output” column. The “Performance Objective” column represents the standard against which Contractor performance will be measured in relation to accomplishment of the corresponding service output. The performance objective or “standard” describes the minimum acceptable level of service by the Contractor for satisfactory performance. The “Acceptable Quality Level (AQL)” column displays the maximum allowable deviation from the performance objective, which, if exceeded, evokes the negative incentive specified in the table below.

PRS table

Required Task

Desired Outcome

Performance Standard

Acceptable Quality Level

Monitoring Method

Incentive/

Disincentive

Daily, Weekly and Monthly Cleaning as Outlined in Tasks 1, 2, and 3

Clean and sanitary building interiors.

Interior cleanliness is maintained to the standards set forth in the Performance Requirements Summary items 1-12, Performance standard met at least 95% of time.

- No more than two (2) complaints

- Random monthly inspections by COR or Task Monitor.

- COR and Task Monitor may solicit or receive intermittent feedback from staff.

- Acceptable or higher performance may result in a reduced frequency of random inspections.

-Poor performance may result in an increased frequency of random inspections.

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per building, per month.

- Acceptable or higher performance will result in a positive review of services.

- Poor performance will result in a negative review of services.

Trash and Recycling as outlined in Tasks 1 and

Sanitary management of facility trash and recycling.

Trash and recycling shall be collected according to the standards set forth in Performance Requirements Summary item number 13.

Performance standard met at least complaints per building, per month.

- Random monthly or receive intermittent feedback from staff.

- Acceptable or higher performance may result

- Acceptable or higher performance will result review of services.

Restroom Cleaning as Outlined in Task 1 restrooms.

Restroom cleanliness is maintained to the standards set forth in Performance Requirements Summary item number 6.

Performance standard met at least complaints

- Random monthly or receive intermittent feedback from staff.

- Acceptable or higher performance may result

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per building, per month.

review of services.

Laboratory Cleaning as Outlined in Tasks 1, 2, and 3.

laboratory spaces.

- Laboratory cleanliness is maintained to the standards set forth in Performance Requirements Summary items 1-12

Performance standard met at least complaints per building, per month.

- Random monthly or receive intermittent feedback from staff.

- Acceptable or higher performance may result review of services.

Optional Services as Outlined in Task 4

Optional cleaning tasks to maintain a clean facility

Cleanliness tasks are completed to the standards set forth in the Performance Requirements Summary items 14-17 as appropriate, Performance standard met at least

- Random monthly or

- Acceptable or higher performance may result

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- No more than one (1) complaint per month.

receive intermittent feedback from staff.

review of services.

Post-Award Conference

The Contractor shall attend a Contract Kick-off conference with the Contracting Officer, COR, and Project Lead/Officer no later than 10 business days after the date of award. The purpose of the post-award conference, which will be chaired by the Contracting Officer, is to set the standards of performance, clarify details, place of performance, building access time, communication channels, progress report and invoicing details. The conference will be held at the Government’s facility, located at 17109 Point Lena Loop Road, Juneau, AK 99801 or via teleconference.

Cleaning Resources

The contractor will provide all necessary cleaning materials for normal janitorial services to include cleaning solutions, can liners, etc. The Contractor shall select environmentally preferable products (“green products”), such as recycled content products and less toxic chemical products. Cleaning products shall be biodegradable, lower in volatile organic compounds (VOC) content, and free of carcinogens, reproductive toxins, and ozone-depleting chemicals. Equipment used in the performance of this contract shall at the minimum meet the energy efficient standards established by the U.S. EPA’s Energy Star Program. The Environmental Protection Agency has a web site to assist in the identification of environmentally preferable products. The web site is http://www.epa.gov/cpg.

Management The Contractor shall manage and ensure all aspects of the requirements in this PWS are met. The Contractor shall perform all requirements specified throughout this contract unless otherwise stated.

The performance specifications allow maximum flexibility to implement the best practices and methodology of the industry while exercising creative and innovative technical approaches to meet the requirements of TSMRI. The.

-End Performance Work Statement-