B6_-_Amendment_0001.pdf

Amendment 0001 to Solicitation 1305M219QNWWN0147

Necessity for Amendment:

To answer questions received in response to the subject Request for Quote.

To correct the cleaning hours referenced on page three under section 2 of the Quoter

Instructions from 6:00PM to 12:00PM to 6:00PM to Midnight.

To modify the Statement of Work, Section 1. Scope of Work cleaning hours.

Question 1: What is the name of current contractor?

Answer 1: The services were original with HESTIA L.L.C. D3 Cleaning is currently proving interim janitorial services at the site

Question 2: What is the contract number for current services?

Answer 2: EA133W15SE0298

Question 3: The total contract value?

Answer 3: Total contract value $107,037.60

Question 4: Is this a new requirement?

Answer 4: Yes.

Question 5: Has the scope of work changed from the current contract?

Answer 5: Yes.

Question 6: What are the days per week the need servicing?

Answer 6: Refer to page 9 of the solicitation.

QUOTER INSTRUCTIONS

• Simplified Acquisition Procedures will be followed and, in this case, comparative evaluation, as described in FAR 13.106-2(b)(3), will be used as the source selection procedure.

• Once one quotation is found acceptable, it will be compared in a uniform and fair manner side by side to the remaining offers. Any response that does not meet the stated requirements will be rejected.

***FAILURE TO FULLY ADDRESS EACH “REQUIREMENT FOR ACCEPTABILITY”

(SECTION 1 – CORPORATE EXPERIENCE; SECTION 2 – WRITTEN MANAGEMENT

APPROACH; SECTION 3 – PAST PERFORMANCE) MAY RESULT IN A QUOTE BEING

DEEMED NON-RESPONSIVE TO THE REQUEST FOR QUOTATION AND THEREFORE

INELIGIBLE FOR AWARD***

The comparative evaluation will based upon the following Requirements for Acceptability:

• Section 1 - Corporate Experience (limited to 2 pages) o The Quoter shall submit a summary of work experience of a similar nature, scope, complexity, and difficulty to that which will be performed under the prospective contract contemplated by this solicitation. This submission will illustrate similar work that the Quoter has been awarded or hired for but does not include the evaluation of the Quoter performance.

• Section 2 - Written management approach detailing (limited to 2 pages):

o Daily onsite crew size(s) o the length of time necessary between the hours of 6:00PM and Midnight to successfully complete the daily services (state in total hours (and 15 minute increments, if necessary)) o a backup plan in the event that regularly scheduled crew/crew members are unavailable o outline customer service and tenant relations plan

• Section 3 - Past Performance (no page limit) o Quoters shall provide no more than five (5) past performance references of contracts that are similar in size and scope to the requirements of the PWS.

Quoters shall provide the following information for each reference provided:

Contract number Contract start/end dates Contract value Contract reference’s name Contract reference’s telephone number Contract reference’s email address

Description of services provided

NOTE: Past performance can include Federal, State and Private references. If a Quoter does not have a history of relevant contract experience, or if past performance information is not available, the Quoter will receive a neutral past performance evaluation.

ADDITIONAL QUOTER INSTRUCTIONS

• A site visit is scheduled for Tuesday, May 14, 2019 at 9:00 am Eastern Time at the following location:

Wilmington Weather Forecast Office 2015 Gardner Drive Wilmington, NC 28405 Please contact Nancy Zerr at nancy.zerr@noaa.gov to confirm your plans to attend.

• Quoters are strongly encouraged to inspect the site where services are to be performed and to satisfy themselves as to all general and local conditions that may affect the cost of performance; to the extent such information is reasonably obtainable. In no event will a failure to inspect the site constitute grounds for a claim after award of a purchase order.

• Quoters may submit all questions concerning this solicitation by email to patrice.anderson@noaa.gov by 3:00 PM ET, May 10, 2019.

• Quotations shall be submitted via email to the attention of Patrice Anderson at patrice.anderson@noaa.gov by 5:00 PM ET, May 24, 2019.

• The Government reserves the right to select a quotation that provides benefit to the government that exceeds the minimum requirements, but is not required to do so.

• Quotation responses may exceed the minimum requirements but the government is not requesting or accepting alternate quotations; each Quoter must respond to the stated solicitation requirements.

• The Government intends to evaluate offers and make awards without discussions.

• The resultant contract will be firm-fixed price.

• Contractors must be registered in the System for Award Management (SAM) to be awarded a contract. You may register at https://www.sam.gov/portal/public/sam/. A D&B (DUNS) number is required. There is no charge for registering in SAM.

To be Considered for Award, the Following Information is to be Returned:

• Page 1: Complete block’s 17A, 30A, 30B, and 30C;

• Pricing Schedule: provide pricing for each Contract Line Item Number (CLIN);

• Provide your company’s DUNS number with offer;

• The contractor’s Representations and Certifications must be completed in the System for

Award Management (SAM), (www.sam.gov). Contractors shall provide a statement that they either are or are not registered and active in SAM;

mailto:nancy.zerr@noaa.gov mailto:patrice.anderson@noaa.gov mailto:patrice.anderson@noaa.gov https://www.sam.gov/portal/public/sam/ http://www.sam.gov/

• Contractors shall provide information in response to the requirements for acceptability.

Quotes that fail to provide information relative to the requirements for acceptability will be deemed unacceptable and will be rejected as a result.

• Identify Key Personnel at contract clause 1352.237-75

• Contractors shall identify a point of contact (POC) for communications regarding quotes:

o POC name o POC email address o POC telephone number

PERFORMANCE WORK STATEMENT FOR JANITORIAL SERVICES FOR THE WEATHER

FORECAST OFFICE LOCATED IN WILMINGTON, NC

The Contractor shall ensure that these services are performed in a manner that ensures the health and safety of federal employees and members of the public; and, both the sanitary conditions and esthetic appearance of federal buildings. Superior customer service and well-maintained facilities that present a clean, neat and professional appearance shall be furnished in accordance with all the terms and conditions of the contract

The Contractor shall be required to maintain a Quality Control Program (QCP) to ensure that the requirements of this contract are met. This program shall be created for identifying and correcting deficiencies in the quality before performance becomes unacceptable.

1. SCOPE OF WORK

Place of performance will be as follows:

National Oceanic Atmospheric Administration (NOAA) National Weather Service (NWS) 2015 Gardner Drive Wilmington, NC 28405

All cleaning under this contract is required to meet the quality and performance standards as identified.

The majority of the cleaning at this location shall be accomplished between 6:00 pm and Midnight, Monday through Sunday; Federal Holidays included, unless specifically approved by the Contracting Officer’s Representative (COR). The area to be cleaned is approximately 5,760 square feet. Failure to show up and clean on any day will result in loss of pay for that day.

Itemized services, specific rooms, areas requiring a different cleaning schedule, and services covered under a separate rate will be furnished under Attachment #1, “Itemized Service Requirement Sheet” and updated by the COR as needed.

All cleaning shall be accomplished utilizing the latest technology, products, equipment, industry practices, and specifications in order to achieve the quality and performance standards.

2. SUPPLIES, MATERIALS, EQUIPMENT AND UTILITIES

A. Government furnished:

• Space in the building, will be provided for use in the performance of work under this contract, for storage of supplies and equipment. No flammable or explosive liquids such as gasoline will be stored in the building. The Government will not be responsible for damage or loss to the Contractor’s stored supplies or equipment. All supplies shall be placed in the designated area and not on the floor of the storage room.

• Electrical power will be provided at existing outlets for the Contractor to operate such equipment, as necessary, in the performance of this contract.

• Hot and cold water will be made available, as necessary, for cleaning purposes.

B. Contractor furnished:

• The Contractor shall furnish all materials, supplies, equipment, and employee training necessary to achieve the quality performance standards of the work in this contract, unless otherwise specified herein.

• Consumable Materials: Consumable materials required for the execution of the contract include cleaning chemicals and solutions, rubber gloves, and respirators. Consumables in place, other than back-up supplies, remaining at the conclusion of the contract period will become property of the Government.

• All supplies including 2-ply toilet paper, paper towels, plastic trashcan liners, soap for soap dispensers, etc.

• Training shall include all applicable OSHA and other related standards. The Contractor shall submit all Material Safety Data Sheets (MSDS) for any materials used under this contract as well as for all cleaning supplies containing “dangerous” or “warning” labels to Contracting Officer’s Representative (COR) 15 days prior to start of Contract and throughout the Contract period whenever new products are used. The MSDS shall be kept current at all times.

• The Contractor shall furnish all equipment necessary to accomplish the work under this contract.

All equipment must meet all applicable OSHA standards. Contractor shall not use any unsafe equipment or any equipment in need of repair.

• The Contractor shall comply with Section 9002 of the Farm Security and Rural Investment Act of 2002 (FSRIA), Executive Order (EO) 13423, “Strengthening Federal Environmental, Environmental, Energy, and Transportation Management,” and the Federal Acquisition Regulation to provide bio based products.

The Contractor shall utilize products and materials made from bio based materials to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality to the end user.

All supplies and materials shall be of a type and quality that conforms to applicable Federal specifications and standards. All supplies and materials to be used in the performance of work described in the Statement of Work are subject to the approval of the COR.

3. CONTRACTOR PERSONNEL

A. No later than five days prior to the contract start date, the Contractor shall submit, in writing, the name of the Site Manager and an alternate to the COR. The Site Manager and the Alternate cannot be the same as the personnel performing the janitorial services. The Contractor shall supply telephone, cell phone, and/or pager numbers to the COR for use in contacting the Site Manager. The Site Manager shall conduct the overall management coordination and shall be the central point of contact with the Government for performance of all work under this contract. The Site Manager shall be authorized to receive any notices of deficiency in contract performance. The notices shall include, but not be limited to, the following: non-performance, deficiencies in the work performed and notices of proposed payment deductions due to the above. The Site Manager shall be available weekdays, between the hours of 8:00 am and 3:00 pm, to discuss problem areas. The contractor shall meet with the Supervisory Meteorologist at least 5 days prior to the start of the contract starting date to go over the contract and understand what the expectations are, storage area for supplies, checklists, etc.

• All personnel employed by the Contractor shall be experienced in the type of work involved and familiar with the specifications of this contract and pass background and security checks.

C. Contractor is required to provide necessary and on-going tenant relations or customer service training for their employees.

D. Contractor personnel shall conduct all operations in such a manner as to minimize any inconvenience in the use of the facilities to the occupants.

E. Contractor shall be responsible for the following security aspects of work performed under this contract.

• Contractor’s Security Point of Contact - Contractor shall submit, with quote, a Point of Contact for security related matters.

• Physical Security - Contractor shall safeguard all Government property provided for Contractor use. Contractor shall maintain physical security management of all operational areas, equipment, data, forms and products.

• The Contractor is responsible ensuring employees obtain a Department of Commerce (DOC) identification badge after the proper background check in accordance with current DOC security requirements. The employee security clearance shall be in accordance with CAR 1352.237-72 .

Also a list of employees must be provided to the COR. Employees must have a badge to identify the company they work for. Facility Management should be introduced to all current and future contract employees who may be servicing the facility

• Except as otherwise provided by law, the Government will not be responsible for the loss of, or damage to, the contractor’s equipment, or death of or injury to the contractor’s personnel, or for the death of, or injury to, persons or for damages to property resulting from the contractor’s negligent performance under this contract. The contractor shall be responsible for all damages to persons or property that occurs as a result of his fault or negligence, or the fault or negligence of his employees or agents, while performing the requirements of this contract

4. SCHEDULING WORK AND REPORTING REQUIREMENTS

No later than fifteen (15) work days prior to the contract starting date, and annually thereafter for renewal periods, the Contractor shall submit to the COR annual schedules and plans of all periodic cleanings.

(Periodic cleaning is defined as janitorial and related services performed that are not on a daily or weekly basis.)

5. QUALITY CONTROL PROGRAM

A. The Contractor shall establish a complete, written, Quality Control Program (QCP) to ensure that the requirements of the contract are provided as specified. The written QCP shall be submitted to the COR no later than 15 days prior to the start date of work.

B. The QCP’s purpose is to provide a plan for meeting all requirements of this contract. The QCP is intended to identify and correct deficiencies before contract performance becomes unacceptable. The QCP should include, but not be limited to, the following:

• An inspection of the building which covers all services stated herein, “Performance Standards and Guideline Requirements”, and Attachment #1, “Itemized Services Requirement Sheet” of this contract.

• A system to ensure that the Contractor’s employees, or subcontractor’s employees, are notified of all deficiencies in their area of responsibility and a system and plan to retrain employees to ensure that deficiencies do not reoccur.

• A plan for monitoring and correcting customer complaints. A record of customer complaints and the corrective action taken must be kept on file at the site and available for review of the Contracting Officer or his/her representative, at any time.

• A plan for the immediate forwarding of customer complaints that are not the responsibility of the Contractor, to the COR or their designated representative.

C. QCP must be kept current, reflecting the pertinent contract modifications and building changes or conditions. The Contractor shall review the plan with his onsite personnel to ensure complete understanding. A copy of the most current QCP must be kept on file at the worksite where the tasks are being accomplished.

D. If performance or quality measures are not being met by the Contractor, the Government retains the right to review the QCP and related documents. Upon review of the plan and related documents, the Government will take appropriate action to ensure that all quality and performance measures are met as specified in this contract.

6. PERFORMANCE STANDARDS AND REQUIREMENTS

NOTE: All cleaning under this Contract is required to meet the quality and performance standards as identified. The majority of the cleaning at this location shall be accomplished once per calendar work day, weekends and Federal holidays included.

The Contractor shall ensure that the buildings listed herein meets all quality and performance standards under this contract and presents an overall appearance of cleanliness. The Contractor shall provide sufficient supplies, materials, and equipment to adequately maintain the premises at an acceptable level of cleaning which is consistent with comparable industry standards for this type of contract.

The following standards describe what is considered to be the normal industry quality and performance standards for intended services under this type of contract.

The Contractor, through innovation, technology, or other means, shall perform the required cleaning services in order to meet the quality and performance standards.

The Contractor shall keep the facility clean. The definition of clean will be to remove dirt, water streaks, gum, grease, tar or any other extraneous matter from all surfaces or objects in order to present an overall appearance of cleanliness.

The Contractor shall clean to the following standards:

1. Glass/mirror surfaces and coverings shall be clean and free of obvious dirt, dust streaks and smudges.

2. Furniture and all surfaces that are below 70 inches shall be free of obvious dust and dirt.

3. All carpets, as applicable, shall be clean and free of dirt, debris and obvious spots and stains. Carpet spotting should be accomplished as needed.

a. Carpet notes:

• Carpet spotting shall be accomplished as needed to meet the quality standard.

• A bonnet type shampoo cleaner, hot water extraction or other acceptable methods shall be used to accomplish performance standards.

4. Resilient flooring shall be maintained at a high level of luster, free of all types of marks. (Buffing, stripping and waxing as required are included in the cost of this contract)

5. All other flooring shall be free of dirt, debris and foreign material and maintain a high level of luster.

(Buffing, stripping and waxing as required are included in the cost of this contract)

6. ADP flooring, as applicable, shall be swept daily and kept free of dirt, debris and foreign matter, and damp mopped as the only method of wet cleaning.

7. Drinking fountains, as applicable, shall be cleaned and free of water marks and any other debris or encrustation. Drinking fountains shall be maintained at a high level of sanitation.

8. All trash shall be collected from work areas and removed to the outside dumpster. Trash and recycling containers shall be lined and kept relatively free of dirt, stains, and debris. Periodic collection of litter adjacent to the building shall also be accomplished.

9. Restrooms shall be cleaned and disinfected to maintain all fixtures at a high level of shine and cleanliness, including kitchen counter tops and table. Floors shall be sanitized and maintained to ensure that there is not a buildup of dirt, debris, or bacteria. Partitions and walls shall be free of obvious dirt, graffiti, dust or any other extraneous matter. Toilet supplies shall be replenished as needed to maintain an adequate supply at all times. Trash and sanitary napkins shall be collected and disposed of at a location designated by the COR. NOTE: Due to the health implications and requirement for restrooms to be sanitized, restrooms shall be cleaned and sanitized and mops and sponges used for the restrooms shall not be used for cleaning any other areas or rooms in the building.

10. Sanitary napkin dispensers shall be filled with Contractor furnished supplies and shall be tested regularly to ensure proper working condition at all times. The Government is responsible for repair and replacement of dispensers.

11. Metal and wood surfaces shall be cleaned to protect the wood or metal.

12. Ceiling Lighting (includes all interior office, hallway and stairwell building lights, glass) shall be clean, free of obvious dirt, grime, streaks, cloudiness and watermarks.

13. High cleaning surfaces above 70 inches shall be free of obvious dust, cobwebs, or any other extraneous matter (interior only).

14. Paper products shall be replaced/replenished to the following minimum standards: Toilet paper rolls next to each commode shall be kept at least half full, and each commode shall have a least one full back-up roll on the appropriate type of holder. All paper towel dispensers shall be replenished at least three quarters full with appropriately sized paper towels.

15. Food service and break areas shall be cleaned and sanitized.

16. Stairways, landings, railings, risers, ledges, grills, doors, radiators and surrounding areas, shall be free of obvious dirt, dust, stains, debris and other extraneous matter.

17. Venetian blinds or any other window coverings shall have cords and both sides of blind slats free of obvious dirt, dust, grime and water spots.

18. Elevator surfaces and tracks shall be clean and free of obvious finger marks, dirt, dust, smudges, grime and other extraneous matter.

19. Janitor’s closets and sinks shall be kept clean and free of standing water.

20. All other spaces not specifically mentioned shall be free of obvious dust, dirt, stains and odor.

ITEMIZED SERVICES REQUIREMENT LIST

(Attachment 0001)

I. The following are services INCLUDED under this performance-based solicitation. The following are major service items and therefore, some minor or sub-item services may not be listed.

Daily

A. Carpet Cleaning (2 x a year)

B. Carpet Spotting- as needed

C. Drinking Fountains- Daily

D. Entrance, Lobbies and Corridors- Daily

E. Floor Maintenance (Including buffing/stripping 2 x a year(minimum) and as needed. Floor Mats and Entrance Rugs- Vacuumed Daily

G. Furniture- Daily

H. Glass and Mirrors- Daily

I. High Cleaning (Areas above 70”)- Monthly

J. Horizontal surfaces- Daily

K. Kitchen area (including exterior of refrigerator, micro-wave, appliances and lockers) - Daily

L. Lighting Fixtures- As needed

M. Restrooms- Daily

N. Office Cleaning- Daily

O. Trash and Recycle Collection- Daily

P. Conference Room- Daily

NOTE: Government may request a signed checklist at the end of each cleaning. The checklist will be signed by the Contractor upon completion.

II. Specific rooms or areas which require a different cleaning schedule:

NOTE: When mopping uncarpeted computer floors, ensure no water or detergent leaks come in contact with equipment, computer systems, furniture, and walls. Also, use special detergent and wax material necessary for computer raised floor systems. Flooding the floors may cause damage for which the Contractor is responsible.

III. Building Information

A. Total square footage: 5760 square feet (approx).

B. Employees: 24 (approx.)

C. Restrooms: 3 D. Approximate number of windows: 24, Glass doors 5.

E. Approximate daily visitors: 2-3 per day F. Kitchen/Break Room: Complete with Refrigerator, Mini Refrigerator, Toaster Oven, Microwave and Sink.

CONTRACT DATA REQUIREMENTS AND DELIVERABLES

Following is a schedule of deliverables required during the period of performance of this contract:

Item Description Quantity Due Date Delivery to Reference 0001 Draft QCP 1 EA With quote/ Validated again 2 days prior to the Start of the contract.

CO PWS, Paragraph 5

0002 Updated/Finalized QCP 1 EA Within 5 days of contract award

CO/COR PWS, Paragraph 5

0003 Annual Schedule 1 EA Within 5 days of contract award. The contractor shall be required to update, and provide to the Government the updated schedule 15 days prior to the start of each option period

CO/COR PWS, Paragraph 4

0004 Site Manager POC and Alternate Site Manager POC

1 EA 2 days prior to contract Start

CO PWS, Paragraph 3

0005 Insurance Certification 1 EA 2 days prior to contract start.

CO Reference Commerce Acquisition Regulation (CAR) Clause 1352.228-70

0006 Material Safety Data Sheets 1 EA Within 10 days of contract award, and updated in accordance with FAR 52.223-3 Alt 1.

COR+ PWS, Section 2, Paragraph c and Federal Acquisition Regulation (FAR) Clause 52.223-3 Alt

0007 NACI 1 EA Within 10 days of contract award.

COR Reference Commerce Acquisition Regulation (CAR) Clause 1352.237-72

0008 Green Procurement Reporting 1 EA In accordance with the reporting requirements Identified in FAR 52.223- 2.

CO/COR Reference FAR Clause 52.223-2