12854419Q0001.pdf

12854419Q0001 – RFQ

Washakie Ranger District Janitorial Services

Shoshone National Forest

Solicitation Issue Date: February 28, 2019

Method of Solicitation: Request for Quotation (RFQ).

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

The solicitation and incorporated provisions and clauses are those in effect through the most current Federal Acquisition Circular FAC 2019-01.

Responsible sources may submit a quotation which, if timely received, shall be considered by this agency.

North American Industry Classification (NAICS): 561720 (Janitorial Services): Size Standard is $18 Million.

Set Aside: 100% small business set-aside.

General Information: The intent of this solicitation is to obtain quotes for janitorial services. See below for complete project description.

Provide quote by: 4:00 PM, Mountain Standard Time on March 15, 2019

DOCUMENTS TO RETURN:

The following documents shall be submitted by the offeror for evaluation to be considered responsive:

� Schedule of Items � Experience Questionnaire or a document demonstrating recent and relevant experience in respect to the size and scope of this particular project.

� Operating Plan, Quality Control Plan and Biobased Plan.

� Resume of Key Personnel (if other than a Sole Proprietor) � Acknowledge Amendments if applicable (per the instructions in Block 11 on the SF-30).

E-Mail quote to: Forest Service, Attn: Alisha Knaub E-mail: aknaub@fs.fed.us

For solicitation questions call Alisha Knaub at (406)495-3860

SCHEDULE OF ITEMS

BASE PERIOD + 4 ONE-YEAR OPTION PERIODS

Janitorial Services

Washakie Ranger District Office Fremont County, Lander, WY

ITEM DESCRIPTION QUANTITY UNIT

UNIT

PRICE TOTAL

Base Period Janitorial Service April 1, 2019 – March 31, 2020 12 Month $ $

Interior/Exterior Window Cleaning Base Period, Fall 2019/Spring 2020 2 Each $ $

Snow Removal (as needed) (Estimated Quantity) 1 Each $ $

Carpet Cleaning 1 Each $ $

TOTAL BASE PERIOD $

Option Period 001 Janitorial Service

April 1, 2020 – March 31, 2021 12 Month $ $

Interior/Exterior Window Cleaning Option 001, Fall 2020/Spring 2021 2 Each $ $

Snow Removal (as needed) (Estimated Quantity) 1 Each $ $

Carpet Cleaning 1 Each $ $

TOTAL OPTION PERIOD 001 $

Option Period 002 Janitorial Service

April 1, 2021 – March 31, 2022 12 Month $ $

Interior/Exterior Window Cleaning Option 002, Fall 2021/Spring 2022 2 Each $ $

Snow Removal (as needed) (Estimated Quantity) 1 Each $ $

Carpet Cleaning 1 Each $ $

TOTAL OPTION PERIOD 002 $

Option Period 003 Janitorial Service

April 1, 2022 – March 31, 2023 12 Month $ $

Interior/Exterior Window Cleaning Option 003, Fall 2022/Spring 2023 2 Each $ $

Snow Removal (as needed) (Estimated Quantity) 1 Each $ $

Carpet Cleaning 1 Each $ $

TOTAL OPTION PERIOD 003 $

Option Period 004 Janitorial Service

April 1, 2023 – March 31, 2024 12 Month $ $

Interior/Exterior Window Cleaning Option 004, Fall 2023/Spring 2024 2 Each $ $

Snow Removal (as needed) (Estimated Quantity) 1 Each $ $

Carpet Cleaning 1 Each $ $

TOTAL OPTION PERIOD 004 $

TOTAL of Base Period and all Options $

Price quotation furnished by:

Name Phone ( ) Address FAX ( ) E-mail

Signature______________________________________ DUNS # __________________________

NOTES:

There is no scheduled site visit for this solicitation. Interested bidders who would like to tour the Washakie District Office site please contact Christine Vigil at 307-335-2172.

Quotes must be provided on all items. All quotations shall be rounded to the nearest cent.

Vendor shall be registered in www.sam.gov prior to award.

The Forest Service has transitioned to an electronic invoicing system. Vendor shall also be registered in the Invoice Processing Platform, www.ipp.gov to submit invoices at the end of each month’s services.

STATEMENT OF WORK

SCOPE

The service in this contract will consist of all jobs necessary to maintain the premises, furniture and fixtures in a clean and sanitary condition and a quality consistent with that normally expected in buildings subjected to considerable public use.

The Contractor shall be responsible for the orderliness and cleanliness in areas used for offices and storage including the lunchroom and coffee break areas. All areas shall be kept clean, neat and free of fire and safety hazards and unsanitary conditions.

PLACE OF PERFORMANCE

The Contractor shall perform janitorial duties at the Shoshone National Forest, Washakie Ranger District located at 333 E.

Main Street, Lander, WY 82520.

The Washakie Ranger District is a one story building, http://www.sam.gov/ http://www.ipp.gov/

• Has approximately 5,776 square feet of floor space o Carpet = 4826 square feet o Vinyl = 750 square feet

• With 3 restrooms o 3 toilets o 1 urinal, o 3 sinks and o 1 shower (as needed)

• Services for the Washakie Ranger District Office will be daily Monday through Friday

The Contractor shall provide all transportation, labor, equipment, supervision, materials, and supplies except those listed as Government Furnished Property, for the performance of this contract. Standard janitorial practices and proper use of cleaning materials and equipment are required. Snow removal is also required on an “as needed” basis.

TECHNICAL SPECIFICATIONS

Janitorial Services for Washakie Ranger District shall be performed, per the following guidelines:

1. Hours of Operation. Services shall be provided daily Monday through Friday, after working hours, between 6 pm to 6 am. Window washing and Carpet Cleaning must be scheduled on the weekends. Must have CO approval 48 hours in advance of such planned work. No work will be performed on federal holidays without prior approval of the Contracting Officer (CO). In the event services are not provided or required because the facility is closed due to inclement weather, unanticipated holidays declared by the President, failure of the Congress to appropriate funds, etc., the CO shall either:

a) Direct the Contractor to perform the work contractually specified over a number of immediately subsequent day(s) equal to the duration of the shutdown, or

b) Forego the work and reduce payment due to the Contractor for work not performed. The deduction rate in dollars per day shall be equal to the “per month” fixed price divided by 22 days per month and then multiplied by the number of days services were not provided. Appropriate adjustments will be made by the CO in the event services are provided for portions of days, or

c) Reschedule the work on day(s) satisfactory to both parties. Except as noted in the schedule of work, work shall not be required on the following holidays:

New Year’s Day Martin Luther King, Jr. Birthday Presidents’ Day Memorial Day Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

2. Supervisory Personnel. The Contractor shall designate an on-site supervisor who shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity, and shall be responsible for performance of work. An equally qualified alternate supervisor shall be provided to act on behalf of the supervisor during his/her absence. The supervisor and alternate shall be designated as key personnel and be able to read, write, speak, and understand English, and have full authority to act for the Contractor. The Contractor shall provide the telephone number of the supervisor and alternate to the CO within ten calendar days after award of the contract. The Contractor shall immediately notify the Contracting Officer’s Representative (COR) and CO in writing when a decision to terminate an employee has been made. The Contracting Officer may, in writing, require the Contractor to remove from the worksite any employee who the Contracting

Officer deems incompetent, careless or otherwise objectionable, or for theft, possession and/or removal of materials, supplies, equipment or Government owned property. No one under 18 years of age will be allowed on the premises during the performance of duties. The Forest Service Office is a non-smoking building. The Contractor shall ensure his/her employees do not smoke inside the building.

Performance Standard: The supervisor or alternate shall be on-site when any contractor employee is on site and must be accessible anytime during the working hours.

Performance Measurement: The Government will document, in writing, those instances where the supervisor or alternate have not responded to calls or are not available to meet.

3. Supervision and Qualifications. A background check may be required on Contractor and any employee(s) prior to award. Upon request, a social security number shall be provided to the Contracting Officer.

The Contractor must provide security sufficient to prevent illegal entry into or loitering on the premises; to prevent loss by pilferage or theft; and to admit to the space during off-duty hours only those who are authorized to enter.

4. Quality Control Program. The Contractor shall establish a Quality Control Program to ensure the requirements of the contract are met. It shall be submitted to the CO as part of the quote package prior to award of the contract.

Any amendments shall be submitted to the CO for approval at least ten days prior to their proposed implementation.

The quality control program shall, at a minimum, include:

a) An internal inspection system covering all the services performed including a checklist that will specify areas to be inspected by Contractor personnel on both a scheduled or unscheduled basis and the title of the individual(s) who will do the inspection.

b) A method for identifying deficiencies in the quality of services performed and for proposing any corrective action to be taken.

c) A method for ensuring all keys and security access codes issued to the Contractor by the Government are not lost, misplaced, and are not used by unauthorized persons.

d) A file of all inspections conducted by the Contractor and the corrective actions taken. This documentation shall be made available to the Contracting Officer Representative for review upon request.

5. Operating Plan. As part of the quote package prior to award of the contract, and annually thereafter, the

Contractor shall submit to the CO an Operating Plan with a schedule of all services to be performed. The Schedule shall indicate the time of day, the type of work to be performed and its frequency of performance (daily, weekly, monthly, quarterly, semi-annually, annually), the areas to be worked, and the estimated time to complete the work in each area. The Operating Plan shall also include a list of all cleaning supplies to be used, subject to the COR approval. The list shall identify which products are USDA-designated biobased products. (See FAR 52.223-2 of this contract.) The Contractor shall notify the COR in writing at least 14 calendar days prior to the intended use of any chemicals which include a Material Safety Data Sheet (MSDS), all of which are subject to the approval by the

COR.

The COR will make periodic quality checks to see if above specifications are met.

Payments will be made monthly after acceptance. Please submit in IPP, at the first of every month.

The "Submit Invoice-to" address for USDA orders is the Department of Treasury's electronic Invoice Processing Platform (IPP). All invoices shall be submitted via IPP. This is a mandatory requirement initiated by the U.S.

Department of Treasury and you can find more information at https://www.ipp.gov/index.htm.

The successful offeror must register at https://www.ipp.gov/vendors/enrollment-vendors.htm upon contract award, if an IPP account has not previously been established.

At the beginning of the contract, and annually thereafter, a survey will be conducted by the COR to confirm that the figures provided are accurate. Agreement will be noted in the Operating Plan. Any changes to these figures shall be brought to the attention of the CO and, if necessary, an appropriate contract modification will be considered.

https://www.ipp.gov/index.htm https://www.ipp.gov/vendors/enrollment-vendors.htm

The Contractor shall be directly responsible for instructing employees in utility conservation practices. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by Contractor employees. Water faucets or valves shall be turned off after the required usage is complete. Windows shall be closed and lights and fans turned off when not in use. Government telephones shall not be used for personal reason, or for any toll or long distance calls. The Contractor shall notify the COR whenever a building deficiency is identified (e.g., chemical spill, leaking pipe, stopped up sink, power outage, doors or other equipment that appear to be working improperly) and marked as out of order.

It is the responsibility of the Contractor to ensure that the janitor closet is kept clean, free of odor, and neat and orderly at all times.

It is the responsibility of the Contractor to ensure that all articles of possible personal or monetary value found by the Contractor’s employees are turned into the COR.

It is the responsibility of the Contractor to secure the building upon completion of work and close and lock entry gates.

The contractor shall be liable for any damage to Government property other than normal wear and tear which occurs during time on the job.

6. Key Control. The Contractor will be issued keys and security access codes by the Government for office access at the time of contract award. No keys shall be duplicated unless authorized in writing by the COR. The supervisor shall issue keys to Contractor employees and be responsible for their return.

The Contractor shall report the occurrence of a lost key immediately to the COR. The Contractor shall be required to replace or to reimburse the Government for replacement as a result of the Contractor losing keys.

The Contractor shall prohibit the use of keys and access codes issued by the Government by any persons other than the Contractor’s employees. The Contractor’s employees shall prohibit entrance to the building by other than Contract employees engaged in the performance of contract related work.

7. Workers Compensation Insurance. The Contractor shall provide evidence of Worker’s Compensation Insurance or a letter from the State Department of Industrial Relations exempting the Contractor from the requirement after award, but before contract start. NOTE: A contractor working alone is not required to carry the insurance.

8. Property and Personal Damage.

The Contractor shall be responsible for all damage to property and to persons, including third parties that occur as a result of his or his agent’s or employee’s fault or negligence. The term “third parties” is constructed to include employees of the Government. This includes damage to duplex outlets, corner base molding and knocking parts off cubicle furniture. At their own expense, Contractor shall repair any damage, returning damaged item to original condition.

GOVERNMENT-FURNISHED PROPERTY

The Government shall provide: Keys and security access codes to the gates and building. Space will be assigned, as available in the building, for the storage of an inventory of supplies and equipment, which will be used in the performance of work under the contract. The Government will not be responsible in any way for damage or loss of parts or equipment.

Telephones will be available for the Contractor’s use in making local calls for business purposes only.

The Government will provide the contractor with a Janitor’s Storage Closet with a sink. The closet provides space that can be used to store cleaning supplies, equipment, etc.

Government will be responsible for replacing all light bulbs in the building.

CONTRACTOR-FURNISHED PROPERTY

The Contractor shall provide all supervision, labor, materials, supplies, and equipment required to meet the terms of the contract. Supplies include not only cleaning supplies, but also toilet paper, paper towels, hand soap, toilet seat covers, bathroom air fresheners, and plastic trash bags for the various trash cans/bins. All applicable Contractor-furnished equipment shall include bumper/guards to prevent marking or scratching of fixtures or building surfaces.

PRODUCTS AND MATERIALS

The Shoshone National Forest Washakie Ranger District, of the US Forest Service requires the use of environmentally preferable products and services in order to comply with federally mandated programs. USDA’s Affirmative Procurement Program promotes energy-efficiency, water conservation, and the acquisition of environmentally preferable products and services. In its acquisitions, USDA will support federal “green purchasing” principles in the acquisition of products and services that are environmentally preferable or that are biobased content products and services. See FAR 52.223-1 and 52.223-2 included in this contract. All electrical equipment used by the Contractor shall meet all safety requirements of this contract and shall be UL approved. This equipment shall operate using existing building circuits. It shall be the responsibility of the Contractor to prevent the operation or attempted operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of existing building circuits. Inoperable equipment is not cause for cleaning work not to be performed. The Contractor shall furnish and use beater bar type vacuums for carpeted floors.

The Contractor shall provide protective gloves, safety eyeglasses, and any other safety equipment to execute the contract.

SPECIFIC TASKS AND QUALITY AND PERFORMANCE STANDARDS

The Contractor through innovation, technology, or other means, shall perform the work in this contract at frequencies necessary to meet the quality and performance standards. Evaluations of the Contractor’s work will be based on these standards, and shall be conducted by the COR as close to the time that the cleaning tasks are completed.

Listed below are the specific tasks and the performance standards the Contractor is required to meet in this contract:

1. Restrooms:

• Shall be cleaned Daily, Monday through Friday with a disinfectant cleaner.

• Fixtures, metal chrome surfaces, doorplates, water closets, urinals, washbasins, shower stalls, mirrors, shelving, and dispensers shall maintain a high level of luster, if applicable, and be free of dust, mold, mildew, streaks, rust, and encrustation.

• Shower curtains shall be cleaned periodically to ensure there is no mold, mildew or other on the curtain.

• Urinals/bowls shall be cleaned as far into the trap as possible and under the inside rim. Removal of stains with soap grit or grit cake is allowed; however, the use of toilet bowl cleaners, acids, or strong alkalis which tend to damage glaze shall not be allowed. Cleaning shall include the seat, base/interior/exterior of bowl/urinal, flush valve, and polishing pipe. Maintain traps free from odor.

• Partitions, doors, vents, sills, and walls shall be free of dust, dirt, and graffiti. The full surface area of all stall partitions, doors, and waste receptacles shall be damp wiped utilizing a multipurpose (disinfectant-deodorizer) cleaner.

• Restroom supplies, including paper towels, toilet paper, and liquid hand soap, shall be replenished as needed to maintain an adequate supply at all times.

• Restrooms shall be free of discarded material and waste receptacles shall be emptied. Trash shall be collected and put into government provided dumpster. Waste receptacles shall be lined and kept relatively free of trash, dirt, stains, and debris.

• Flooring, base molding, and walls shall be free of dirt, debris, all types of marks, and foreign matter. All flooring shall be maintained to Industry Standards, to include re-waxing, buffing, or auto-scrubbing, etc. as necessary. Flooring shall be scrubbed monthly with disinfectant cleaner.

• Florescent light plastic shields shall be removed twice a year and cleaned free of bugs, cobwebs and dust.

• Contractor-furnished air fresheners shall be replaced on a monthly basis.

Performance Standard: Fixtures shall be free of smudges, marks, spots, or unsightly discoloration. Toilet bowls and urinals shall be de-scaled and the entire surface shall be free from streaks, stains, scale, scum, urine deposits, and rust stains. Floors shall be free of visible loose dirt or streaks, scuff marks, heel marks, other stains and discoloration, and mop strings. Corners, crevices, moldings, and ledges shall be free of all dust and dirt. The least amount of water, soap solution, or water cleaner solution required to remove dirt and rinse floors shall be used. Flooding of floors shall be avoided at all times. Surfaces shall be left dry. Sufficient supplies shall be provided to meet usage.

Performance Measurement: The Government will inspect restrooms on a random basis. The Contractor shall correct any performance deficiency immediately upon notification by the COR. Recurring deficiencies shall be considered in annual Contractor Performance Assessment Rating (CPAR).

2. Office space (including main office, and conference rooms,):

• Shall be free of obvious surface dust, dirt, debris, carpet stains, (with the exception of current/existing stains, to be documented at time of award), trash, streaks, and smudges, and present an overall appearance of cleanliness.

• Horizontal and vertical surfaces less than 70 inches high will be free of obvious dust, dirt, oil spots, or smudged surfaces, to include interior cubical and hallway/meeting room windows. Vertical surfaces include walls, door jambs, handrails, bathroom grates, etc. Desks with excessive papers, computers and keyboards will not be dusted.

• Trash shall be removed daily from employee work areas. Trash shall be collected from work areas and put into government provided dumpster. Trash containers shall be lined and kept relatively free of dirt, stains, and debris.

• Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. Vacuuming and spot cleaning will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically once a week. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth.

• Lab - Vinyl flooring, base molding, and walls shall be free of dirt, debris, all types of marks, and foreign matter. All flooring shall be maintained to Industry Standards, to include re-waxing, buffing, or auto-scrubbing, etc. as necessary. Flooring shall be scrubbed monthly with disinfectant cleaner

• Florescent light plastic shields shall be removed twice a year and cleaned free of bugs, cobwebs and dust.

Performance Standard: Furniture shall be free of visible dust and trash cans shall be emptied daily. Carpeted areas and molding shall be clean and free of dust balls, visible dirt, and other debris.

Performance Measurement: The Government will inspect office space on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR. Recurring deficiencies shall be

3. Main lobby, entrance and hallways (including all flooring):

• Shall be free of obvious surface dust, dirt, debris, carpet stains, trash, streaks, and smudges, and present an overall appearance of cleanliness.

• Horizontal and vertical surfaces less than 70 inches will be free of obvious dust, dirt, oil spots, or smudged surfaces. Vertical surfaces include walls, door jambs, handrails, bathroom grates, window sills etc.)

Assure that walls, baseboards, glass, and other surfaces remain free of spots, residue, and marks.

• Wood doors and other wood surfaces shall be free of obvious dirt, stains, and streaks. Metal door knobs, push bars, thresholds, kick plates, railings, and other metal surfaces shall be free of obvious dirt, stains, and streaks.

• Counters, railings, grilles, fire apparatus, doors, corners, crevices, moldings, and ledges within approximately 70 inches from the floor shall be dusted.

• All carpets shall be spot cleaned between shampoo, as needed. Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material.

• Vacuuming will be done daily in order to protect the integrity of the carpet and prolong wear. There are to be no areas of deterioration of fuzzing to the carpet and rug as a result of harsh brushing or scrubbing.

Cleaned area of carpets and rugs should reasonably blend with surrounding carpet.

• Vinyl flooring, base molding, and walls shall be free of dirt, debris, all types of marks, and foreign matter.

All flooring shall be maintained to Industry Standards, to include re-waxing, buffing, or auto-scrubbing, etc. as necessary. Flooring shall be scrubbed monthly with disinfectant cleaner.

• Trash shall be collected and put into government provided dumpster. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris.

• Interior and exterior windows/glass will be clean and free daily of obvious dirt, dust, grime, streaks, cloudiness, and smudges. Surrounding and adjacent areas shall be free of standing water, drips, or watermarks.

• Florescent light plastic shields shall be removed twice a year and cleaned free of bugs, cobwebs and dust.

Performance Standard: Furniture shall be free of visible dust and smudges and trash cans shall be emptied once a day. Corners, crevices, moldings, and ledges shall be free of all dust. Carpets shall be vacuum cleaned and free of dust balls, dirt, and other debris. All glass shall be clean and free of dirt, grime, dust, streaks, watermarks, and spots and shall not be cloudy. Thresholds shall be clean and free of oils, grease, dirt, and grime. Washed glass shall be clean and free of dirt, grime, streaks, and excessive moisture and shall not be cloudy. Window sashes, sills, woodwork, and other surrounding interior glass shall be wiped free of drippings and other watermarks.

Performance Measurement: The Government will inspect the main lobby, hallways, and entrance ways on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR.

Recurring deficiencies shall be considered in annual Contractor Performance Assessment Rating (CPAR).

4. Drinking fountains:

• Shall be free of dirt, stains, watermarks, and all other debris or encrustation. Drinking fountain will be sanitized and present a luster appearance.

Performance Standard: The stainless steel surface shall be clean and bright, and free of dust spots, stains, and streaks. Drinking fountain shall be kept free of trash, ink, coffee grounds, etc., and nozzles free from encrustation.

There shall be no mineral or calcium buildup on bubbler.

Performance Measurement: The Government will inspect the drinking fountain on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR. Recurring deficiencies shall be

5. High cleaning surfaces above 70 inches:

• Shall be cleaned free of obvious dust and cobwebs no less than quarterly. This does not include removal of vents, tiles, or fixtures for accomplish high cleaning.

Performance Standard: Surfaces shall be clean and free of dust.

Performance Measurement: The Government will inspect these high cleaning surfaces on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR. Recurring deficiencies shall be considered in annual Contractor Performance Assessment Rating (CPAR).

6. “Kitchen”/Break Room area:

• Shall be free of obvious dirt debris and extraneous matter.

• Trash shall be collected daily and put into government provided dumpster. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris.

• Counter and sink surfaces shall be cleaned twice a week with a disinfectant cleaner. Surfaces shall maintain a high level of luster, if applicable, and be free of dust, mold, mildew, streaks, rust, and encrustation.

• Vinyl flooring, base molding, and walls shall be free of dirt, debris, all types of marks, and foreign matter.

All flooring shall be maintained to Industry Standards, to include re-waxing, buffing, or auto-scrubbing, etc. as necessary. Flooring shall be scrubbed monthly with disinfectant cleaner.

• Florescent light plastic shields shall be removed twice a year and cleaned free of bugs, cobwebs and dust.

Performance Standard: Floors shall be clean and free of trash and foreign matter with no dust or dirt left in corners, crevices, molding, and ledges, and be free of streaks, mop strand marks, and skipped areas.

Performance Measurement: The Government will inspect the kitchen area on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR. Recurring deficiencies shall be

7. Carpet Cleaning (once per year):

• Schedule for carpet cleaning shall be approved in advance by the COR.

• All carpet areas shall be shampooed with a commercial machine leaving them free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth.

Performance Standard: Carpets shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material.

Performance Measurement: The Government will inspect carpets after each cleaning. The Contractor shall correct any performance deficiency within one day of notification by the COR.

8. Interior/Exterior Window Cleaning (biannual, spring/fall):

• Schedule for window cleaning shall be approved in advance by the COR.

• Windows shall be free of dirt, smudges and streaks.

• Window screens shall be removed and cleaned of dirt and cobwebs

Performance Standard: Windows shall be free of dirt, smudges and streaks.

Performance Measurement: The Government will inspect windows after each cleaning. The Contractor shall correct any performance deficiency within one day of notification by the COR.

9. Snow Removal (as needed):

• Snow removal will be from the front sidewalk of the Washakie District Office, the back door sidewalk extending along Pushroot Street, and the sidewalk along Buena Vista Drive.

• These will be shoveled after each snowfall of 2 inches or more of accumulation. If the snowfall occurs overnight the shoveling shall be completed no sooner than 5:30 a.m. and before 7:00 a.m. of the following morning.

• If more than four inches of snow accumulates during the business day, the additional snow will be removed as soon as reasonably possible to keep the sidewalks cleared during business hours. Icy spots shall be coated with a non-toxic deicer.

Performance Standard: Sidewalks shall be cleared of excess snow.

Performance Measurement: The Government will inspect sidewalks after each clearing. The Contractor shall correct any performance deficiency within one day of notification by the COR.

INSPECTION AND ACCEPTANCE

Additional Inspection Requirements. The Government will make periodic random inspections to determine that contractor is in compliance with the specifications of this contract. The contractor is encouraged to observe these inspections.

Acceptance. Acceptance of the work will be made only after the Government has determined the work to be in compliance with the contract.

DELIVERIES AND PERFORMANCE

Hours of Performance. Janitorial services shall be performed Monday through Friday, with the exception of U.S.

Government holidays. Hours for services to be performed shall be after 6:00 p.m. and before 6:00 a.m. of scheduled days.

Snow removal service shall be performed per Section 10 above.

Period of Performance. Base Period and 4 Option Years is April 1 through March 31.

SERVICE DELIVERY SUMMARY

The contractor service requirements are summarized as performance objectives that relate directly to mission essential items.

The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PERFORMANCE BASED SERVICE CONTACT

This work is being solicited as a performance based contract. Performance based means the Contractor is responsible for a quality end product. If a quality end product is not provided, an adjustment to the payment will be made. Contractor to be paid at unit price for each time service is provided and is not guaranteed the obligated amount for snow removal or deicer.

Payment will be made upon acceptance of job performance.

SAFETY

The Contractor will be responsible for conducting appropriate safety measures. No one under the age of 18 is allowed on the worksite due to safety reasons.

GOVERNMENT QUALITY ASSURANCE PLAN

FOR CUSTODIAL SERVICES

This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate contractor actions while implementing this Statement of Work. It is designed to provide an effective surveillance method of monitoring contractor performance for each listed objective on the Service Delivery Summary (SDS) in the maintenance contract.

The QASP provides a systematic method to evaluate the services the contractor is required to furnish.

This QASP is based on the premise the government desires to maintain a quality standard in the custodial functions needed for their facilities and that a janitorial service contract to provide these services is the best means of achieving that objective.

The contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance to ensure contract standards are achieved.

In this contract the quality control program is the driver for service quality. The contractor is required to develop a QUALITY CONTROL PLAN for inspections and monitoring actions. The first major step to ensuring a “self-correcting” contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success.

Once the quality control program is approved, careful application of the process and standards presented in the remainder of this document will ensure a high quality assurance program.

Performance Objective Performance Threshold Basic Cleaning Services.

Floors, baseboards, corners and wall edges are free of dirt, dust and debris. Trash is empty. Plastic liners are in good condition. Trash containers are free of odors and visible dirt.

Trash is emptied into outdoor trash collection container. Ash containers are emptied and free of ashes, odors and stains.

Glass and mirrors have no traces of film, dirt, smudges, or water. Drinking fountains are disinfected and free of streaks, stains, spots, smudges, scale and other deposits. Hallways are free of dirt, debris, marks, smudges, scuffs and other foreign matter. Carpets are free of dirt, debris, litter and other foreign matter. Dust is not visible.

95% of all facilities are without customer complaints for the month.

Random sampling of inspection reports by COR.

Performance Objective Performance Threshold Periodic Cleaning Services.

Floors have a glossy uniform appearance free of scuffmarks, heel marks, wax build-up, and other stains and discoloration.

Windows are free of film, dirt, smudges, water, and other foreign matter. Carpets are free of stains and discoloration.

Heating and return vents are free of dust.

95% of all facilities receiving periodic services are without customer complaints for the reporting period.

Random sampling of inspection reports by COR.

SURVEILLANCE: The government quality assurance (QA) person will receive complaints from station personnel and pass them to the contractor's quality control inspector (QCI) for correction.

STANDARD: 95% of all facilities are without customer complaints for the month or service period. For example, the QA should receive no more than 5 customer complaints during the service period. The QA shall notify the contracting officer for appropriate action in accordance with FAR 52.212-4, Contract Terms and Conditions-Commercial Items or the appropriate Inspection of Services clause, if any of the above service areas exceed five customer complaints.

PROCEDURES: Any station employee that observes unacceptable services, either incomplete or not performed, for any of the above performance objectives should immediately contact the QA and the QA will complete appropriate documentation to record the complaint. The QA will consider the customer complaint valid upon receipt from the customer. The QA should inform the customer of the approximate time the unacceptable performance will be corrected and advise the customer to contact the QA if not corrected. The QA will consider customer complaints as resolved unless notified otherwise by the customer. The QA shall verbally notify the Contractor’s Quality Control Inspector (QCI) to pick up the written customer complaint. The QCI will be given 24 hours after verbal notification to correct the unacceptable performance. If the QCI disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the QCI will notify the QA. The QA will conduct an investigation to determine the validity of the complaint. If the QA determines the complaint as invalid, he will document the written complaint of the findings and notify the customer. The QA will retain the annotated copy of the written complaint for his/her files. If after investigation the QA determines the complaint as valid, the QA will inform the QCI and the QCI will be given an additional hour to correct the defect. A defect will not be recorded if proper and timely correction of the unacceptable condition(s) is accomplished. The QCI shall return the written customer complaint document, properly completed with actions taken, to the QA, who will file the complaint for monitoring future recurring performance. Recurring customer complaints are not permitted for any of the above service items. If a repeat customer complaint is received indicating the same deficiency during the service period (month, quarter, etc.), the QA should contact the Contracting Officer for appropriate action.

INVOICING & PAYMENTS All payments are processed using The Invoice Processing Platform (IPP). This is a mandatory requirement initiated by the U.S. Department of Treasury and you can find more information at this website https://www.ipp.gov/index.htm. Please make sure that your company has registered at https://www.ipp.gov/vendors/enrollment-vendors.htm to establish your account.

The IPP Customer Support Desk is available to assist users Monday through Friday (excluding Federal holidays) from 8 a.m.

to 6 p.m. ET, to answer questions related to accessing IPP or completing the registration process. Their toll-free number is 1-866-973-3131 or they can be reached at IPPCustomerSupport@fms.treas.gov. If you have any additional questions or concerns, please contact the Controller Operations Division Help Desk at 1-877-243-3072 or cod.help@usda.gov.

BIOBASED PRODUCTS

The contractor must comply with the Agriculture Act of 2014; the Food, Conservation and Energy Act of 2008 (FCEA), 7 U.S.C. 8102; the Farm Security and Rural Investment Act of 2002 9FSRIA), 7 U.S.C. 8102; the Federal Acquisition Regulation; Executive Order (EO) 13514, “Federal Leadership in Environmental, Energy and Economic Performance”, dated October 2, 2009; EO 13423, “Strengthening Federal Environmental, Energy and Transportation Management”, dated January 24, 2007; and Presidential Memorandum, “Driving Innovation and Creating Jobs in Rural America through Biobased and Sustainable Product Procurement,” dated February, 2012 to provide biobased products.

All supplies and materials shall be of a type and quantity that conform to applicable Federal specifications and standards, and to the extent feasible and reasonable; include the exclusive use of biobased and recycled products.

The following is a list of categories for bio-preferred products that are required for performance of this contract:

Floor Strippers Adhesive and Mastic Removers Air Fresheners and Deodorizers Furniture Cleaner Bathroom Cleaners Carpet Cleaners Glass Cleaners Multipurpose Cleaners Microbial Cleaners Disinfectants Cleaning Tools Metal Cleaners Corrosion Removers Disposable Containers

For more information regarding the Department of Agriculture Biobased Program go to: http://www.biopreferred.gov

TERMS AND CONDITIONS

FAR 52.252-2 Clauses Incorporated by Reference. (FEB 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text.

Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): http://farsite.hill.af.mil/ (End of clause)

FAR 52.212-4 -- Contract Terms and Conditions -- Commercial Items. (OCT 2018)

FAR 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders—Commercial Items. (JAN 2019)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act 2015 (Pub. L.

113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91).

(3) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015)

(4) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(5) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77, 108-78 (19 U.S.C.

3805 note)).

http://www.biopreferred.gov/ http://farsite.hill.af.mil/

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the contracting officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[Contracting Officer check as appropriate.] ___ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

___ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509).

___ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (Jun 2010) (Section 1553 of Pub L. 111-5) (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009).

___ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2018) (Pub. L.

109-282) (31 U.S.C. 6101 note).

___ (5) [Reserved] ___ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

___ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct 2016) (Pub. L.

111-117, section 743 of Div. C).

___ (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (Oct 2015) (31 U.S.C. 6101 note).

___ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41 U.S.C. 2313).

___ (10) [Reserved] ___ (11) (i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011) (15 U.S.C. 657a).

___ (ii) Alternate I (Nov 2011) of 52.219-3.

___ (12) (i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Oct 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer)(15 U.S.C. 657a).

___ (ii) Alternate I (Jan 2011) of 52.219-4.

___ (13) [Reserved] _X_ (14) (i) 52.219-6, Notice of Total Small Business Aside (Nov 2011) (15 U.S.C. 644).

___ (ii) Alternate I (Nov 2011).

___ (iii) Alternate II (Nov 2011).

___ (15) (i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

___ (ii) Alternate I (Oct 1995) of 52.219-7.

___ (iii) Alternate II (Mar 2004) of 52.219-7.

___ (16) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)).

___ (17) (i) 52.219-9, Small Business Subcontracting Plan (Aug 2018) (15 U.S.C. 637 (d)(4)).

___ (ii) Alternate I (Nov 2016) of 52.219-9.

___ (iii) Alternate II (Nov 2016) of 52.219-9.

___ (iv) Alternate III (Nov 2016) of 52.219-9.

___ (v) Alternate IV (Aug 2018) of 52.219-9.

___ (18) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15 U.S.C. 644(r)).

___ (19) 52.219-14, Limitations on Subcontracting (Jan 2017) (15 U.S.C. 637(a)(14)).

___ (20) 52.219-16, Liquidated Damages—Subcontracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)).

___ (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (Nov 2011) (15 U.S.C.

657f).

_X_ (22) 52.219-28, Post Award Small Business Program Rerepresentation (Jul 2013) (15 U.S.C. 632(a)(2)).

___ (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (Dec 2015) (15 U.S.C. 637(m)).

___ (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (Dec 2015) (15 U.S.C. 637(m)).

_X_ (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

___ (26) 52.222-19, Child Labor—Cooperation with Authorities and Remedies (Jan 2018) (E.O. 13126).

_X_ (27) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

_X_ (28) (i) 52.222-26, Equal Opportunity (Sep 2016) (E.O. 11246).

___ (ii) Alternate I (Feb 1999) of 52.222-26.

___ (29) (i) 52.222-35, Equal Opportunity for Veterans (Oct 2015) (38 U.S.C. 4212).

___ (ii) Alternate I (July 2014) of 52.222-35.

_X_ (30) (i) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793).

___ (ii) Alternate I (July 2014) of 52.222-36.

___ (31) 52.222-37, Employment Reports on Veterans (Feb 2016) (38 U.S.C. 4212).

___ (32) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O.

13496).

_X_ (33) (i) 52.222-50, Combating Trafficking in Persons (JAN 2019)

(22 U.S.C. chapter 78 and E.O. 13627).

___ (ii) Alternate I (Mar 2015) of 52.222-50, (22 U.S.C. chapter 78 and E.O. 13627).

___ (34) 52.222-54, Employment Eligibility Verification (Oct 2015). (E. O. 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.)

___ (35) (i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA-Designated Items (May 2008) (42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

___ (ii) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

___ (36) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (Jun 2016) (E.O.13693).

___ (37) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (Jun 2016) (E.O. 13693).

___ (38) (i) 52.223-13, Acquisition of EPEAT® -Registered Imaging Equipment (Jun 2014) (E.O.s 13423 and 13514 ___ (ii) Alternate I (Oct 2015) of 52.223-13.

___ (39) (i) 52.223-14, Acquisition of EPEAT® -Registered Television (Jun 2014) (E.O.s 13423 and 13514).

___ (ii) Alternate I (Jun 2014) of 52.223-14.

___ (40) 52.223-15, Energy Efficiency in Energy-Consuming Products (Dec 2007) (42 U.S.C. 8259b).

___ (41) (i) 52.223-16, Acquisition of EPEAT® -Registered Personal Computer Products (Oct 2015) (E.O.s 13423 and 13514).

___ (ii) Alternate I (Jun 2014) of 52.223-16.

_X_ (42) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging while Driving (Aug 2011) (E.O.

13513).

___ (43) 52.223-20, Aerosols (Jun 2016) (E.O. 13693).

___ (44) 52.223-21, Foams (Jun 2016) (E.O. 13696).

___ (45) (i) 52.224-3, Privacy Training (Jan 2017) (5 U.S.C. 552a).

___ (ii) Alternate I (Jan 2017) of 52.224-3.

___ (46) 52.225-1, Buy American--Supplies (May 2014) (41 U.S.C. chapter 83).

___ (47) (i) 52.225-3, Buy American--Free Trade Agreements--Israeli Trade Act (May 2014) (41 U.S.C. chapter 83, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, Pub. L. 103-182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43).

___ (ii) Alternate I (May 2014) of 52.225-3.

___ (iii) Alternate II (May 2014) of 52.225-3.

___ (iv) Alternate III (May 2014) of 52.225-3.

___ (48) 52.225-5, Trade Agreements (Aug 2018) (19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note).

___ (49) 52.225-13, Restrictions on Certain Foreign Purchases (June 2008) (E.O.’s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).

___ (50) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Oct 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note).

___ (51) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov 2007) (42 U.S.C. 5150).

___ (52) 52.