127EAU22Q0009-1.pdf Solicitation signed.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

7EAU

ALBUQUERQUE NM 87102-3498

333 BROADWAY BLVD SE

USDA-FS CSA SOUTHWEST 4

CODE 16. ADMINISTERED BYCODE

X

X

541715

SIZE STANDARD:

% FOR:SET ASIDE:UNRESTRICTED OR7EAU

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

02/10/2022 1700 ET

01/28/2022

928-443-8246STEPHANIE LARUFFA

(No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

127EAU22Q0009

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 51 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

15. DELIVER TO

ALBUQUERQUE NM 87102-3498

333 BROADWAY BLVD SE

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULE

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

USDA-FS CSA SOUTHWEST 4

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

Statement of Work For

NAFRI A/V MAINTENANCE & REPAIR CONTRACT

19 April 2021

PART 1

Statement of Requirements

1.0 INTRODUCTION

Contractor will provide all personnel, equipment, tools, materials, supervision, and other items

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

DATED

STEPHANIE LARUFFA

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT:

REF.

01/28/2022

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

and non-personal services necessary to perform maintenance and/or repairs for The National

Advanced Fire & Resource Institute (NAFRI) existing audio-visual (A/V) digital presentation system as defined in this Performance Work

Statement (PWS), except as specified in the section on government furnished property and services. Contractor will perform at/or above to the standards in this contract.

1.1 BACKGROUND. and Objectives

NAFRI, opened in September 2004, is a multi-agency wildland fire training center for fire leadership and aviation. NAFRI is managed by U.S. Department of Agriculture¿s (USDA) Forest

Service and is part of the National Fire Training

Centers. Annually, October through May is

NAFRI¿s major training season and the facility is very busy during these months. There is a

100-seat auditorium, four (4) to eight (8) reconfigurable classrooms, and three (3) conference rooms, as well as providing a Faculty

Workroom and a Student Workroom. The Student

Lobby contains a plasma welcome (signage) screen which also displays auditorium activities and satellite TV. There is also a Room Scheduling system which incorporates all training rooms at

NAFRI. The Sonoran Auditorium has the capability to broadcast activities and sound to the Faculty

Room, Student Room, Conference Rooms and as

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NAME OF OFFEROR OR CONTRACTOR

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overflow to all classrooms. All A/V signals are controlled from the Control Room located at the rear of the auditorium. Control panels are also available with limited control at the auditorium lectern, presenter bar as well as in the eight

(8) classrooms.

1.2 SCOPE

The National Advanced Fire & Resource Institute

(NAFRI), Tucson, AZ, requires a maintenance and repair agreement of their existing A/V presentation system. This system is based on new digital technology and was installed in 2020 with the current warranty expiring on 30 June 2021.

NAFRI requires the system be repaired and installed to its original design when necessary, upon request. The intent of this solicitation is to award a Fixed Price contract for the repair and maintenance of the existing digital A/V equipment and associated hardware in accordance with the schedule and statement of work.

Contractor will be responsible for a high level of professionalism and workmanship and will furnish all of the supplies, tools, equipment, materials, and manpower necessary to complete the repair and maintenance of this audio system.

The Period of Performance will consist of one (1) base year with potential for four (4) optional years.

1.3 SERVICES REQUIRED

Contractor will provide the following services:

1.3.1 Equipment Support

1.3.1.1 System Documentation. Contractor will

update and maintain all system documentation during the contract period. Contractor will deliver all necessary documentation for future service, and system updates at the conclusion of this contract.

1.3.1.2 Preventative Maintenance. Contractor

will provide monthly maintenance on all for equipment in rooms listed under this PWS. These visits include cleaning, tuning, calibrating, realigning and other required services that support system functions.

1.3.1.3 Loaner Equipment. In the event of

critical equipment failure, Contractor will provide temporary loaner equipment or provide a

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Sponsored by GSA

FAR (48 CFR) 53.110

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backup solution.

1.3.1.4 Cabling. Contractor will replace

defective cabling, connectivity, and terminations at no extra charge. Contractor will provide replacement user cables, if defective. Two (2) per room/ per year.

1.3.1.5 Projection Lamps. Contractor will

provide two (2) replacement projection lamps per projector per year.

1.3.1.6 Warranty Facilitation.

1.3.1.6.1 In the event of equipment failure, Contractor will de-install the equipment from the system and set the system up to work without the equipment while it is being repaired or replaced.

1.3.1.6.2 Contractor will cover repair

costs/replacements for all equipment in rooms listed under this PWS.

1.3.1.6.3 Contractor will obtain an advanced

replacement for the item from the manufacturer or provide a piece of equipment as a loaner from

Contractor¿s inventory.

1.3.1.6.4 Contractor will expedite shipping and

service on all equipment warranties and serve as the primary conduit for communication between manufacturer and client.

1.3.1.6.5 All Contractor labor for equipment or

certified system failure or malfunction will be covered during the contract period.

1.3.1.6.6 Contractor will, at a minimum, provide

one (1) full year warranty, from Contractor¿s certification of completion, for each installation workmanship.

1.3.1.7 Electronic Equipment Recycling.

Contractor will recycle defective and discarded equipment.

1.3.2 Software

1.3.2.1 Programming, Archiving, and Updates.

Contractor will maintain and store all software programming related to the control systems and provide it to the customer at no extra charge.

1.3.2.2 Logos and Name Changes. Contractor will

make changes annually for simple button mapping, or logo modifications. Contractor will make customer requested changes annually for simple functionality and support any system changes due to software/firmware updates. Not to exceed two

(2) hours per year.

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1.3.2.3 Software and Firmware Updates.

Contractor will update the programming for customer requested functionality changes and test to ensure system is fully operational. Video

Conference System maintenance agreements must be kept up to date by the customer to allow for these updates on the Video Conference System systems.

1.3.3 Service & Support

1.3.3.1 Remote Support. Contractor will have the

ability to remotely support AV systems.

1.3.3.2 Meeting/Event Support. Contractor will

respond to be on site to test the presentation systems two (2) days prior to and the day of specified meetings and events. This is not to exceed sixteen (16) hours per year. One-week notice of requested meeting support is required.

1.3.3.3 Help Desk Phone Support. Contractor will

provide help desk support to troubleshoot system issues via telephone, text and email within four

(4) business hours.

1.3.3.4 On-Site Support. Contractor will respond

next business day on site if call is received prior to 12:00PM. If call is received after

12:00PM, on-site response will be two (2) business days.

1.3.4 Training

1.3.4.1 Contractor will provide training and

re-enforcement support. A professionally trained and certified specialist will help drive adoption of your technology investment with a high-touch training program targeted at all key staff members on all Contractor systems. In addition, during the training we will guide the staff through provide basic troubleshooting steps for simple fixes.

1.3.5 Reporting

1.3.5.1 Contractor will provide detailed reports

upon closure of each service case.

1.3.5.2 Monthly progress reports will be

submitted, via email, to Contracting Officer¿s

Representative (COR) and Forest Service Project

Manager (PM).

1.4 QUALITY REQUIREMENTS

1.4.1 Quality Control (QC): Contractor will

develop and maintain an effective quality control program to ensure services are performed in

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accordance with this PWS. The Contractor will develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. Contractor¿s quality control program is the means by which they assure the work complies with the requirements of this PWS. As a minimum, the Contractor will develop quality control procedures addressing the areas identified in Technical Exhibit 1, ¿Performance

Requirements Summary¿. After government acceptance of the Contractor¿s proposed quality control plan the Contractor will receive the

Contracting Officer¿s (CO) acceptance in writing of any proposed change to his QC system.

1.4.2 Government Remedies. The CO will follow

FAR 52.212-4, ¿Contract Terms and

Conditions-Commercial Items¿ or 52.246-4, ¿Inspection of Services-Fixed Price¿ for

Contractor¿s failure to perform satisfactory services or failure to correct non-conforming services.

1.5 RECOGNIZED HOLIDAYS

Contractor is not required to perform services on the following federally recognized holidays:

New Year¿s Day Labor Day

Martin Luther King Jr.¿s Birthday Columbus Day

Washington¿s Birthday Veteran¿s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6 HOURS OF OPERATION

Contractor is responsible for providing services between the hours of 7:00am to 6:00pm (Mountain

Central Time), Monday through Friday, except

Federal holidays, those listed in Section 1.5 of this PWS, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Contractor must, always, maintain a work force available for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor will keep in mind the stability and continuity of the work force are essential.

Place of Performance. Contractor will provide

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services to equipment located at the following federal building:

National Advanced Fire & Resource Institute

(NAFRI)

3265 East Universal Way

Tucson, AZ 85756

1.7 SECURITY REQUIREMENTS

Work on this project requires personnel have access to Privacy Information. Personnel shall adhere to the privacy Act, Title 5 of the U.S.

Code, Section 552a, and applicable agency rules and regulations. All work performed by assigned

Contractor personnel/subcontractor(s) shall comply with the Forest Service security policy.

Contractor, its employee(s), and subcontractor(s), who require access to the NAFRI federal building are required to conduct and have passed the National Agency Check with Inquiries

(NACI) level background investigation prior to physically accessing the NAFRI federal building.

If the CO determines the Contractor does not have ample number of employee(s)/contractor(s) suitable who have passed the NACI background check, this would be as substantial as to impair the successful performance of the work, the

Contractor may be subject to termination for cause action.

1.7.1 Physical Security. Contractor¿s

employee(s)/subcontractor(s) who require unaccompanied physical access to the NAFRI federal building are required at a minimum to have passed the NACI level background investigation prior to physically accessing the

NAFRI federal building.

Contractor will be responsible for safeguarding all government property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials will be secured.

1.7.1.1 Physical Access. Contractor¿s

employee(s)/subcontractor(s) who require unaccompanied physical access to the NAFRI federal building will be required to be issued ID according to Homeland Security Presidential

Directive (HSPD) 12.

HSPD-12 was issued on August 12, 2004 and calls for a mandatory, government-wide standard for

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secure and reliable ID for contractors to access federally-controlled facilities and networks.

USDA¿s LincPass card is designed to link a person¿s identity to an ID credential and the credential to a person¿s ability to physically and logically access federally controlled buildings and information systems, respectively.

1.7.2 Logical Security.

Contractor will be responsible for safeguarding all government property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials will be secured.

1.8 SPECIAL QUALIFICATIONS

Special certification requirements for the

Contractor¿s employee(s)/subcontractor(s), if needed, is provided in section 1.13 of this PWS.

1.9 POST AWARD CONFERENCE/PERIODIC PROGRESS

MEETINGS

Contractor agrees to attend any post award conference meeting convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation

Subpart 42.5. The CO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the CO will apprise the Contractor of how the government views the Contractor's performance. Appropriate action will be taken to resolve outstanding issues. These meetings will be at no additional cost to the government.

Contractor¿s general responsibilities will be as follows:

¿ Regular Meetings. Contractor will meet with the COR and the Forest Service PM on a regular basis. Consistent communication is vital to producing acceptable documents. Contractor shall facilitate the meetings and draft meeting notes for Forest Service approval.

¿ Point of Contact. Contractor Manager, described in section 1.12 of this PWS, will be designated as the point of contact with the

Government for all work. An Interdisciplinary

Team Leader/Manager shall also be designated.

Both the Contractor Manager and Interdisciplinary

Team Leader/Manager shall be considered as "key

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personnel¿, as well as any other position the offeror may also identify as a key person in its technical quote.

1.10 CONTRACTING OFFICER REPRESENTATIVE (COR)

The COR monitors all technical aspects of the contract and assists in contract administration.

The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements to the

Contracting Officer, including Government drawings, designs, specifications: monitor

Contractor's performance and notifies both the

Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract or order.

1.11 CONTRACTOR MANAGER

Contractor will provide a Contractor Manager/PM or lead who will be responsible for the performance of the work and be designated as the point of contact with the Government for all work associated with this contract. The name of this person and an alternate who will act for the

Contractor when the manager is absent will be designated in writing to the CO. The Contractor

Manager or alternate will have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

Contractor Manager or alternate will be available between the hours of 7:00am to 6:00pm (Mountain

Central Time), Monday through Friday, except

Federal holidays, those listed in Section 1.5 of this PWS, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government

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directed facility closings. Contractor will apprise the COR of problems, if any, being experienced.

1.12 KEY PERSONNEL

If Key Personnel and/or interdisciplinary team members need to be replaced, prior to replacing, the Contractor must provide the qualifications to the CO to demonstrate the replacement has the knowledge, skills and abilities, and associated experience to meet the requirements and perform the duties of this PWS. If the CO determines suitable replacement of key personnel is not feasible or the reduction of effort would be as substantial as to impair the successful performance of the work, the Contractor may be subject to termination for cause action.

Approval/disapproval to replace key personnel is the responsibility of the CO.

1.12.1 At a minimum, the Contractor shall assign

to this contract the following key personnel to the identified positions/functions:

1.12.1.1 Contractor Manager/PM or lead

Qualifications: Ability to manage employees and adhere to contract.

1.12.1.2 Interdisciplinary Team Leader/Manager

Qualifications: Knowledge of Creston and Audio

System. Awareness of functionality system limits and ability to manage employees

1.12.1.3 Audio/Visual Expert

Qualifications: Knowledge of Crestron System, Audio functionalities, Monitor and Video Wall functionalities, Projectors and Peripheral capabilities/ functionalities

1.12.1.4 Camera Technician

Qualifications: Knowledge of Photography/Video capabilities/ functionalities

1.12.1.5 Crestron Master Level Silver or higher

Qualifications: Expert knowledge of Creston System

1.12.1.6 Software Programmer

Qualifications: Expert knowledge of source code for Creston and Audio System

1.12.1.7 Trainer

Qualifications: Expert Knowledge of Creston

System.

1.12.2 During the first ninety (90) days of

performance, the Contractor shall make no substitutions of key personnel unless the

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substitution is necessitated by illness, death, or termination of employment. Contractor shall notify the CO within fifteen (15) calendar days after the occurrence of any of these events and provide the information required by paragraph

1.12.3 below. After the initial ninety (90) day period, the Contractor shall submit the information required by paragraph 1.12.3 to the

CO at least fifteen (15) days prior to making any permanent substitutions.

1.12.3 Contractor shall provide a detailed

explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the CO. Proposed substitutes must possess qualifications comparable to the original key person, as well as satisfying any minimum standards set forth elsewhere in the solicitation/contract. The CO will notify the Contractor within fifteen (15) calendar days after receipt of all required information of the decision on substitutions.

1.13 IDENTIFICATION OF CONTRACTOR EMPLOYEES

All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must ensure all documents or reports produced by

Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

Contractor¿s employee(s)/subcontractor(s) working within the NAFRI federal building will be required to wear a badge identifying them as a contractor.

1.13.1 Verifying Identity. The Government

reserves the right to verify identities of personnel with routine and/or unaccompanied access to the Government's Space. Contractor will comply with the Forest Service personal identity verification procedures below that implement Homeland Security Presidential

Directive-12 (HSPD-12), Office of Management and

Budget (OMB) guidance M-05-24 and M-11-11, and

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Federal Information Processing Standards

Publication (FIPS PUB) Number 201, as amended.

These policies require the Government to conduct-background investigations and make

HSPD-12 compliant suitability determinations for all persons with routine or unaccompanied access to Government Space. By definition, this includes at a minimum each employee of the

Contractor or subcontractors who will provide services requiring routine access to the

Government's Space for a period greater than six

(6) months. The Government may also require this information for the Contractor¿s employees or subcontractors who will be engaged to perform alterations or emergency repairs in the

Government's Space.

1.13.2 Application Process. The background

investigation will be done using the Government's prescribed process. Contractor must provide information on each of their employees/subcontractors meeting the above criteria to the Government, whereupon each identified employee/subcontractor will be notified with instructions for completing the identity verification application within a given time frame. The application process will include completing supplemental information forms that must be inputted into the identity verification system for the application to be considered complete. Additionally, the Contractor must ensure prompt completion of the fingerprint process for their employees/subcontractors.

Email notifications will be sent with instructions on the steps to be taken to schedule an appointment for fingerprinting at an approved regional location along with instructions on how to complete the background investigation application.

1.13.3 Documentation. Contractor must ensure the

COR has all the requested documentation timely to ensure the completion of the investigation.

1.13.4 Background Investigation. Based on the

information furnished, the Government will conduct the background investigation(s). The CO will advise the Contractor in writing if a person fails the investigation, and, effective immediately, that person will no longer be

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allowed to work or be assigned to work in the

Government's Space and this contract.

1.13.5 Cost. Contractor will be responsible for

the current cost per background investigation and

PIV HSPD12 credential.

1.13.6 Provide Data. Throughout the life of the

contract, the Contractor will provide the same data for any new employees, contractors, or subcontractors who will be assigned to the

Government's space in accordance with the above criteria. Contractor shall require each cleared person to re-apply and obtain a new clearance in accordance with Forest Service policy.

1.13.7 Accountability. Contractor is accountable

for not allowing employees/subcontractors to start work without the successful completion of the appropriate background investigation as required by Forest Service policy.

1.13.8 Access Card Retrieval/Return. Upon an

Entry on Duty notification, the Government will issue a Personal Identity Verification (PIV) credential, also known as a Forest Service Access card or LincPass. Contractors are responsible for all PIV credential issued to their employees/subcontractors pursuant to this contract. Contractors are specifically responsible for ensuring all PIV access cards are returned to the CO or their designee whenever their employees/subcontractors no longer require access to the Government Space (such as When no longer needed for contract performance, upon completion of the Contractor employee's employment, and upon contract completion or termination). Additionally, the Contractor must notify the CO or their designee whenever a PIV

Access card is lost or stolen in which event the

Contractor may be responsible for reimbursing the

Government for replacement credentials at the current cost per PIV HSPD12 credential.

Unreturned PIV access cards will be considered as lost or stolen cards.

1.13.9 Government Right. The Government reserves

the right to conduct additional background checks on Contractor¿s employees/subcontractors with routine access to Government Space throughout the term of the contract to determine who may have access to the Government Space.

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1.13.10 Final Payment. The CO may delay final

payment under a contract if the Contractor fails to comply with these requirements.

1.13.11 Subcontractor Clause. Contractor shall

insert this paragraph in all subcontracts when the subcontractor is required to have physical access to a federally controlled facility or access to a federal information system.

1.14 CONTRACTOR TRAVEL

Contractor will be required to travel during the performance of this contract to attend meetings, conferences, training and perform maintenance.

Contractor will be authorized travel expenses consistent with the substantive provisions of the

Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires advance, written Government approval/authorization and notification to the

COR.

1.15 DATA RIGHTS

The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract will be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the

Contractor without written permission from the

Contracting Officer. All materials supplied to the Government will be the sole property of the

Government and may not be used for any other purpose. This right does not abrogate any other

Government rights.

All data, analyses, documents, official records and other materials generated by the Contractor under this PWS become government property and will be provided to the Forest Service in a digital format that meets the administrative record requirements of the Agency prior to completion of the PWS.

1.16 ORGANIZATIONAL CONFLICT OF INTEREST

Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information

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(e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent

Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. Contractor will notify the CO immediately whenever it becomes aware such access or participation may result in any actual or potential OCI and will promptly submit a plan to the CO to avoid or mitigate any such OCI. Contractor¿s mitigation plan will be determined to be acceptable solely at the discretion of the CO and in the event the CO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the CO may affect other remedies as they deem necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.17 GOVERNMENT FURNISHED PROPERTY

The government will not furnish any property, equipment, or services.

PART 2

DEFINITIONS & ACRONYMS

PWS ¿ Performance Work Statement

Contracting Officer¿s Representative (COR): A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the

Contractor. Such appointment will be in writing and will state the scope of authority and limitations. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Key Personnel Contractor personnel that are

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evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the

PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Quality Control. Those actions taken by a

Contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

ACRONYMS: [List all acronyms used in the PWS and what they represent. At a minimum, insert the acronyms provided below].

COR Contracting Officer Representative

FAR Federal Acquisition Regulation

FS Forest Service

KO Contracting Officer

OCI Organizational Conflict of Interest

POC Point of Contact

PRS Performance Requirements Summary

PRS Performance Requirement Summary

PWS Performance Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

USDA United States Department of Agriculture

PART 3

CONTRACTOR FURNISHED ITEMS AND SERVICES

3.1 GENERAL

Contractor will furnish everything required to perform this PWS.

3.2 CONTRACTOR-FURNISHED ITEMS

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Equipment support, Software, Service and Support, Training, Cable Replacement, Projection Lamps, Remote Support, Meeting and Event Support, Quarterly Preventative Maintenance, Total

Equipment Warranty, Hot Swap Equipment and Rental

Equipment. And other items as needed to complete this contract.

TECHNICAL EXHIBIT 1

Performance Requirements Summary

Contractor will provide help desk support to trouble-shoot system issues via telephone, text and email within four (4) business hours.

Contractor will respond next day to on-site service requests if received prior to 12:00pm.

If call is received after 12:00pm, on-site response will be within two (2) business days.

Contractor will cover repair cost/replacement for equipment failure in listed rooms. Limitations may include but are not limited to any equipment that has been determined to be end of life, no longer supported, or discontinued by the manufacture. Contractor will provide monthly maintenance on all listed rooms. These visits include cleaning, tuning, calibrating, realigning and other required services that support system functions. Contractor will provide biannual progress reports.

PERFORMANCE STANDARDS: Performance standards establish the performance levels required by the

Government. Examples of performance standards:

¿ Quality Standards: Condition, Error rates, Accuracy, Form/Function, Reliability, Maintainability

¿ Quantity Standards: Capacity, Output, Volume, Amount

¿ Timeliness Standards: Response times, Delivery, Completion times, Milestones

CORRECTIVE ACTIONS

The following, corrective actions will be implemented, if needed, to ensure the Forest

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Service¿s legal, regulatory and other guidance are met.

1. If performance deficiencies are found, the Contractor is given the first right to make the corrections.

2. If the Contractor is not able to make corrections, either:

(a) The Government or a third party can do so at the Contractor¿s expense; or

(b) The Government can accept the performance and seek an equitable adjustment.

3. Contractor will be asked to rework documents at no cost to the Government.

4. The Government will issue a poor performance evaluation.

5. If the Contractor causes harm or damage to the Government as a result of failure to perform, the

Contractor must compensate the Government in accordance with the contract clause.

PERFORMANCE REQUIREMENT SUMMARY (PRS)

Specification Item Performance

Objective Performance Standard (Minimum Acceptable Standard)

(MAS) Method of Surveillance Sample

Size Frequency

Help Desk Phone Support Customer must be responded to via telephone, text or email Within four (4) business hours Validated Customer

Complaint N/A As Needed

On-Site Service Request Fulfill customer on-site service request Next day is service request is made prior to 12:00pm 100 percent inspection As

Needed As Needed

On-Site Service Request Fulfill customer on-site service request In 2 days, if service request is made after 12:00pm 100 percent inspection As

Needed As Needed

Biannual Progress Reports Provide customer with system progress report 2 times per year Periodic Continued ...

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Surveillance 2 Per Year

Types of Surveillance to select from:

Random Sampling: Appropriate for frequently recurring tasks. Evaluate randomly selected samples of the lot to determine the acceptability of the entire lot.

Random Inspection Guide, Method of surveillance, Lot size, Sample size, Performance requirement, Sampling procedure, Inspection procedure

100 Percent Inspection: Appropriate for tasks that occur infrequently. Inspect and evaluate performa

Period of Performance: 03/01/2022 to 03/01/2027

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A - Solicitation/Contract Form

52.204-19 Incorporation by Reference of Representations and Certifications. (DEC 2014)

52.204-23 Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities. (JUL 2018)

52.204-26 Covered Telecommunications Equipment or Services-Representation. (OCT 2020)

(a) Definitions. As used in this provision, "covered telecommunications equipment or services" and "reasonable inquiry" have the meaning provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

(b) Procedures. The Offeror shall review the list of excluded parties in the System for Award Management (SAM) (https://www.sam.gov) for entities excluded from receiving federal awards for "covered telecommunications equipment or services".

(c) Representations. (1) The Offeror represents that it [ ] does, [ ] does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument.

(2) After conducting a reasonable inquiry for purposes of this representation, the offeror represents that it [ ] does, [ ] does not use covered telecommunications equipment or services, or any equipment, system, or service that uses covered telecommunications equipment or services.

(End of provision)

52.212-1 Instructions to Offerors - Commercial Items. (JUN 2020)

52.212-2 Evaluation - Commercial Items. (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Price will be considered more important than technical capability and past performance, special consideration can and will be made for response that show the ability to deliver by the required date and ability to deliver quickly after options are exercised.

(Contracting Officer shall insert the significant evaluation factors, such as (i) technical capability of the item offered to meet the Government requirement; (ii) price; (iii) past performance (see FAR 15.304); and include them in the relative order of importance of the evaluation factors, such as in descending order of importance.)

Technical and past performance, when combined, are less important than price (Contracting Officer state, in accordance with FAR 15.304, the relative importance of all other evaluation factors, when combined, when compared to price.)

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the

Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

52.212-3 Offeror Representations and Certifications-Commercial Items. (NOV 2020)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically in the System for Award Management (SAM) accessed through https://www.sam.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (v)) of this provision.

(a) Definitions. As used in this provision-

Covered telecommunications equipment or services has the meaning provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

Economically disadvantaged women-owned small business (EDWOSB) concern means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

Forced or indentured child labor means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

Highest-level owner means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

Immediate owner means an entity, other than the offeror, that has direct control of the offeror.

Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

Inverted domestic corporation means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

Manufactured end product means any end product in product and service codes (PSCs) 1000- 9999, except-

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant Materials;

http://www.sam.gov/

(6) PSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) PSC 9610, Ores;

(9) PSC 9620, Minerals, Natural and Synthetic; and

(10) PSC 9630, Additive Metal Materials.

Place of manufacture means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

Predecessor means an entity that is replaced by a successor and includes any predecessors of the predecessor.

Reasonable inquiry has the meaning provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

Restricted business operations means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate-

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

Sensitive technology-

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically-

(i) To restrict the free flow of unbiased information in Iran; or

(ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and

(2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section 203(b)(3) of the International Emergency Economic Powers Act (50 U.S.C. 1702(b)(3)).

Service-disabled veteran-owned small business concern-

(1) Means a small business concern-

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

Small business concern-

(1) Means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR part 121 and size standards in this solicitation.

(2) Affiliates, as used in this definition, means business concerns, one of whom directly or indirectly controls or has the power to control the others, or a third party or parties control or have the power to control the others. In determining whether affiliation exists, consideration is given to all appropriate factors including common ownership, common management, and contractual relationships. SBA determines affiliation based on the factors set forth at 13 CFR 121.103.

Small disadvantaged business concern, consistent with 13 CFR 124.1002, means a small business concern under the size standard applicable to the acquisition, that-

(1) Is at least 51 percent unconditionally and directly owned (as defined at 13 CFR 124.105) by-

(i) One or more socially disadvantaged (as defined at 13 CFR 124.103) and economically disadvantaged (as defined at 13 CFR 124.104) individuals who are citizens of the United States; and

(ii) Each individual claiming economic disadvantage has a net worth not exceeding $750,000 after taking into account the applicable exclusions set forth at 13 CFR 124.104(c)(2); and

(2) The management and daily business operations of which are controlled (as defined at 13.CFR 124.106) by individuals, who meet the criteria in paragraphs (1)(i) and (ii) of this definition.

Subsidiary means an entity in which more than 50 percent of the entity is owned-

(1) Directly by a parent corporation; or

(2) Through another subsidiary of a parent corporation.

Successor means an entity that has replaced a predecessor by acquiring the assets and carrying out the affairs of the predecessor under a new name (often through acquisition or merger). The term "successor" does not include new offices/divisions of the same company or a company that only changes its name. The extent of the responsibility of the successor for the liabilities of the predecessor may vary, depending on State law and specific circumstances.

Veteran-owned small business concern means a small business concern-

(1) Not less than 51 percent of which is owned by one or more veterans (as defined at 38 U.S.C. 101(2)) or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans; and

(2) The management and daily business operations of which are…