1267T020R0001 corrected.doc

1267T020R0001

Janitorial Services/Snow Removal

Black Hills National Forest

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

984939

2. CONTRACT NO.

RFQ 1267T020R0001

6. SOLICITATION ISSUE

DATE

December 19, 2019

Brenda Oster

Contracting Officer

b. TELEPHONE NUMBER (No collect calls)

605/673-9322

8. OFFER DUE DATE/

LOCAL TIME

January 21, 2020

USDA Forest Service Rocky Mtn. Acquisition Service Team

1019 N. 5th Street

Custer, SD 57730

SMALL BUSINESS WOMAN –OWNED SMALL BUSINESS (WOSB)

HUBZONE SMALL BUSINESS ELIGIBLE UNDER THE WOMEN OWNED SMALL

BUSINESS PROGRAM

SERVICE DISABLE VETERAN- EDWOSB-

VETERAN-OWNED SMALL

BUSINESS 8(a) NAICS Code 561720 Size Standard $19.5 million

11. DELIVERY FOR FOB DESTINATION UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

14. METHOD OF SOLICATION

RFQ IFB RFP

Black Hills National Forest

1019 N. 5th Street

Custer, SD 57703 See Block 9

17a. CONTRACTOR/ OFFERER

TELEPHONE NO. DUNS #____________________

FAX NO.

E-Mail Address: ________________________ 18a. PAYMENT WILL BE MADE BY

USDA, OCFO, COD, APB

PO Box 60075

New Orleans, LA 70160

17b CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH

ADDRESS IN OFFER

18b. SUMBIT INVOICES TO ADDRESS SHOWN IN BLOCK 18A UNLESS BLOCK BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Black Hills National Forest

Supervisor’s Office/Hell Canyon Ranger District Janitorial Services/Snow Removal Contractor must be registered in the System for Award Management (www.sam.gov) to be eligible for award of this project.

Insert your prices on pages 3 through 12.

25. ACCOUNTING AND APPROPRIATION DATA

JOB CODE

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

ARE 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5. ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ONE

COPY TO ISSUING OFFICE, CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN

29. AWARD OF CONTRACT: REFERENCE RFQ AG-05G1-S-12-00XX OFFER DATED . YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN , IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (Signature Of Contracting Officer)

30b. NAME AND TITLE OF SIGNER (Type or Print)

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (Rev. 2/2012) Prescribed by GSA-FAR (48CFR 53.212

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED

INSPECTED

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ________________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER

CORRECTFOR

36. PAYMENT

COMPLETE PARTIAL

FINAL

37. CHECK NUMBER

PARTIAL

FINAL

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER

FOR PAYMENT

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

STANDARD FORM 1449 (REV.2/2012) BACK

PART I – THE SCHEDULE

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

Janitorial/Snow Removal – Supervisor’s Office/Hell Canyon Ranger District, Black Hills National Forest

BASE YEAR – FEBRUARY 1 THROUGH DECEMBER 31, 2020

Janitorial & Snow Removal Services for the Supervisor’s Office and Warehouse

Daily, Weekly, Monthly

Quarterly Services

Restroom Walls

Quarterly Services

Hallway Glass

Semi-Annual Services

Windows

Semi-Annual Services

Light Fixtures

Semi-Annual Services

Elevator

Semi-Annual Services

Air Registers, Grills, & Vents

Annual Services

Tile Floors/Shampoo Carpets

Janitorial Services for the Log Cabin – Hell Canyon Ranger District

Daily, Monthly

Quarterly Services

Floors

Quarterly Services

Chairs

Quarterly Services

Quarterly Services

Quarterly Services

Annual Services

Hardwood Floors/Shampoo Carpets

OPTION YEAR 1 – JANUARY 1 THROUGH DECEMBER 31, 2021

Janitorial & Snow Removal Services for the Supervisor’s Office and Warehouse

Daily, Weekly, Monthly

Quarterly Services

Quarterly Services

Semi-Annual Services

Semi-Annual Services

Semi-Annual Services

Semi-Annual Services

Annual Services

Daily, Monthly

Quarterly Services

Quarterly Services

Quarterly Services

Quarterly Services

Quarterly Services

Annual Services

OPTION YEAR 2 – JANUARY 1 THROUGH DECEMBER 31, 2022

Daily, Weekly, Monthly

Quarterly Services

Quarterly Services

Semi-Annual Services

Semi-Annual Services

Semi-Annual Services

Semi-Annual Services

Annual Services

Daily, Monthly

Quarterly Services

Quarterly Services

Quarterly Services

Quarterly Services

Quarterly Services

Annual Services

OPTION YEAR 3 – JANUARY 1 THROUGH DECEMBER 31, 2023

Daily, Weekly, Monthly

Quarterly Services

Quarterly Services

Semi-Annual Services

Semi-Annual Services

Semi-Annual Services

Semi-Annual Services

Annual Services

Daily, Monthly

Quarterly Services

Quarterly Services

Quarterly Services

Quarterly Services

Quarterly Services

Annual Services

OPTION YEAR 4 – JANUARY 1 THROUGH DECEMBER 31, 2024

Daily, Weekly, Monthly

Quarterly Services

Quarterly Services

Semi-Annual Services

Semi-Annual Services

Semi-Annual Services

Semi-Annual Services

Annual Services

Daily, Monthly

Quarterly Services

Quarterly Services

Quarterly Services

Quarterly Services

Quarterly Services

Annual Services

SECTION C--DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

BLACK HILLS NATIONAL FOREST

SUPERVISOR’S OFFICE/HELL CANYON RANGER DISTRICT

JANITORIAL SERVICES

1.

LOCATION AND DESCRIPTION OF THE INSTALLATION:

There are two work sites included in this service contract:

A. Site one of work is the Black Hills National Forest Supervisor's Office (SO) located at 1019 N. 5th Street, Custer, South Dakota, 57730. There are two buildings to be serviced on the SO site, the Supervisor’s Office and the SO Warehouse and includes snow removal on outside sidewalks and parking areas (See Section 20. Technical Specifications). The Supervisor's Office facility consists of three pods and two levels and contains approximately 19,000 square feet of carpeted floors and approximately 2405 square feet of hard surface floors. The Warehouse contains approximately 2580 square feet of carpeted floors and approximately 1045 square feet of hard surface floors. All areas measured without furniture.

B. Site two of work is the Hell Canyon Ranger District Fire Office, a.k.a. the Log Cabin, located at 765 North 3rd Street, Custer, South Dakota, 57730 and the restroom located at the Work Center adjacent to the Log Cabin. The Log Cabin facility consists of two levels and contains approximately 935 square feet of carpeted floors and approximately 837 square feet of hard surface floors. The Work Center restroom has approximately 48 square feet of hard surface floors. All areas measured without furniture.

2.

SCOPE OF WORK:

The purpose of this contract is to provide for janitorial services in four Government- owned buildings. Services shall be provided in strict compliance with the terms, specifications, conditions, and provisions contained herein. The work consists of janitorial services and snow removal services for the Black Hills National Forest Supervisor's Office and Warehouse and janitorial services for the Hell Canyon Ranger District Fire Office/Log Cabin and Work Center restroom. The Contractor shall furnish all equipment, transportation, labor, supervision, and supplies (except as specified herein as Government furnished) necessary to maintain the designated buildings in a clean, sanitary, and acceptable condition. Performance will be according to the standards indicated herein. The contract will commence on approximately February 1, 2020 and continue through December 31, 2020, with four additional option years possible.

3.

BIOBASED PRODUCTS:

All supplies and materials shall be of a type and quantity that conform to applicable Federal specifications and standards, and to the extent feasible and reasonable, include the exclusive use of biobased products. The Contractor shall utilize the greatest number of biobased products available that meet applicable health and environment specifications. All supplies and materials to be used in the performance of work under this contract are subject to the approval of the Contracting Officer (CO).

The following is a list of categories for products that may be required for performance of custodial duties. Each product submitted for use under this contract must be identified with at least one of these categories (some products may be listed under more than one category). Labeling shall be printed on all containers.

All purpose cleaner

Degreaser/cleaner

Heavy duty cleaner Deodorizer

Carpet shampoo Floor finish

Gum Remover Floor finish restorer

Disinfectant sanitizer Floor sealer

Extraction Fluid Furniture polish

Floor stripper Glass cleaner

Neutral cleaner (liquid) Grout Sealer

Spot and stain remover Lime and scale remover (tub & tile cleaner)

Air freshener including dispenser Liquid hand soap including dispenser

Bathroom cleaner Stainless steel polish

Brass polish/cleaner Toilet bowl cleaner

Chrome polish/cleaner White board cleaner

Cream cleaner Wood floor cleaner

Solvent spotter Laundry detergent

For more information regarding the Department of Agriculture Biobased Affirmative Procurement Program go to https://www.biopreferred.gov/BioPreferred/ 4.

PREWORK CONFERENCE:

Prior to commencement of work, the Contractor shall arrange a meeting with the CO to discuss the contract terms and work performance requirements. At this time, the Contractor shall designate, in writing, the name and phone number of the Contractor’s on-site representative/supervisor and their responsibilities.

5.

CONTRACTOR REPRESENTATIVE:

The Contractor shall provide a contract representative for the performance of the work specified in this contract. The name of this person and an alternate(s) who shall act for the Contractor when the Contractor is absent shall be designated in writing to the CO. The Contractor’s representative or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contractor’s representative and alternate(s) must be able to read, write, speak, and understand English.

6.

PERSONNEL:

The Contractor shall employ personnel qualified and capable to perform janitorial work. The Contractor shall provide a list of personnel who will be on the premises to perform work, their work schedules, and their contact information. All personnel must be legally eligible to perform work in the United States.

7. HOURS OF OPERATION:

A. All janitorial services shall be performed at the SO and SO Warehouse between the hours of 5:30 pm and 7:00 AM Monday through Friday, except legal holidays and days when the office is closed due to weather or other unforeseen circumstances or unless otherwise noted in other Sections of this Statement of Work. The Contractor has the option to perform Friday's PM work on Saturday, Sunday, or Monday holidays. Work may be performed anytime on weekends and federal holidays.

B. Hours for the performance of services at the Log Cabin are between 6:00 PM and 6:00 AM on Tuesday, Thursday, and Sunday except legal holidays and days when the office is closed due to weather or other unforeseen circumstances or unless otherwise noted in other Sections of this Statement of Work.

C. Snow Removal Services for SO and Warehouse Only: If snow accumulates during non-working hours (from 5:00 pm until 7:30 am), the snow removal services will be required prior to the office opening. All snow removal services shall be completed prior to 7:30 am on those days the office is scheduled to be open. If snow accumulates during working hours, the Contractor shall perform snow removal services as needed throughout the day to maintain reasonably safe conditions for pedestrian access to the Supervisor’s Office and the Warehouse as specified in other Sections of these Specifications.

D. The Contractor shall be responsible for maintaining building security during the hours the buildings are occupied by the Contractor in the performance of services as required under this contract.

8.

GOVERNMENT FURNISHED MATERIALS:

The Government shall provide equipment, materials, supplies, property, and/or services (hereinafter referred to as "Government-Furnished- Property") listed below to the Contractor at the work site prior to work commencing. As supplies need replenishing, the Contractor shall notify the Contracting Officer's Representative (COR) no less than 2 weeks in advance so needed items can be ordered. The Government will furnish the following items:

· Toilet tissue, hand soap, and hand towels,

· Wastebasket liners and trash receptacles,

· Ice removal compound and/or sand for ice and snow removal,

· Keys will be signed for and returned upon completion or termination of the contract. Lost keys are the responsibility of the Contractor. See SECTION 13: FIRE PREVENTION AND SECURITY.

· All utilities necessary for the Contractor to perform the required services as stated herein.

· Entrance mats are cleaned by a separate service contractor, paid for by the Government.

9.

Government Furnished FACILITIES:

The Contractor will have the use of a locked janitor’s closet within the SO and Warehouse buildings.

10. CONTRACTOR-FURNISHED ITEMS:

A.

Equipment: The Contractor shall furnish all equipment and materials necessary, except as noted in SECTION 8: GOVERNMENT FURNISHED MATERIALS, to perform the tasks specified in this contract. Equipment furnished by the Contractor shall be commercial grade and of the size and type customarily used in high quality work of this kind. All equipment brought on to the premises is subject to the approval of the CO. Equipment deemed, by the CO, to be of improper type, design, or hazardous shall be removed from the premises and replaced with satisfactory equipment. Carpet cleaning equipment shall be of professional quality and capable of deep cleaning all carpets. All equipment shall have bumpers and guards to prevent marking or scratching of fixtures, furnishings, and/or building surfaces. All electrical equipment used by the Contractor shall meet all safety requirements of this contract and must operate using existing building circuits.

B.

Supplies: The Contractor shall furnish all products and materials necessary, except as noted in SECTION 8: GOVERNMENT FURNISHED MATERIALS, to perform the tasks specified in this contract. The Contractor shall utilize products and materials made from biobased materials to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user.

The Contractor shall not use any materials which the CO determines to be unsuitable for the work or harmful to the surfaces it is intended to be applied. This does not relieve the Contractor of any damages resulting from the application of such materials. The Contractor shall not use any materials which the CO determines does not meet the requirements established by applicable Federal specifications and standards. Material Safety Data Sheets (MSDS) are required for all cleaning compounds and products used to perform the tasks specified in this contract.

11. SAFETY:

Contractors are subject to all applicable State and Federal OSHA rules and regulations.

Prior to the start of the contract, the Contractor shall submit to the CO for approval a written Accident Prevention Program. At minimum, the Accident Prevention Program should include the following:

A. The name of the responsible supervisor or contact and pertinent phone number(s);

B.

A list of chemicals and/or products, including manufacturer names or the brand names, to be used during the performance of work under this contract, the intended use of each of these materials or products, any potential hazards that may be associated with the use each product, and Material Safety Data Sheets (MSDS) for each of these products;

C.

A description of work to be performed and any potential hazards that may be associated with the performance of that work;

D.

Personal Protective Equipment required;

E.

Training schedule;

F.

Safety meeting schedule; and

G.

An Emergency Response Plan: including accident reporting procedures, first aid procedures, emergency phone numbers, and reporting instructions for ambulance, hospital, physician, fire, and/or police response.

12. FIRE PREVENTION AND SECURITY:

The Contractor is responsible for ensuring security of Government property, buildings, equipment, materials, records, and data against unauthorized access, loss, or damage during the performance this contract.

A. Fire Prevention: The Contractor shall, at all times, keep janitor closets neat, clean, and free from odors and fumes. All chemical and combustible items shall be stored in proper containers. All trash shall be placed in the dumpsters. Trash shall not be stored in the janitor closets.

There are no public areas designated as smoking areas. Smoking is prohibited inside the buildings.

B.

Building Security After Office Hours: The Contractor shall announce their arrival and departure to Government employees who may be occupying the building after normal working hours, and shall ensure all exit doors remain closed and locked at all times during the performance of services unless the Contractor is using the door and remains in sight of the door. Only the Contractor’s employees shall be permitted in the building or on the job site during the performance of services. The Contractor shall secure all Contractor owned equipment and supplies in the closets provided prior to leaving the premises. The Contractor shall ensure the gate to the employee parking areas is closed and locked before leaving the premises.

The Contractor shall establish and implement methods of ensuring that all keys issued by the Government are kept secure in the Contractor’s possession and are not used by unauthorized persons. No keys issued by the Government are to be duplicated.

1.

The Contractor will be required to reimburse the Government for replacement of locks or re-keying as a result of Contractor loss of keys. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system at the Contractor’s expense.

2.

Contractor will report the occurrence of a lost key to the Contracting Officer no later than the next duty day.

3.

It is the responsibility of the Contractor to prohibit the use of keys issued by the Government by any persons other than the Contractor's employees. It is also the responsibility of the Contractor to prohibit the opening of locked areas by Contractor to permit entrance of persons other than Contractor's employees engaged in the performance of assigned work in those areas.

The Contractor shall not attempt to reconnect or re-plug any computer wiring disconnected or disturbed during the performance of this contract. The Contractor shall leave written notification on the COR’s desk of any computer equipment accidentally disconnected.

The Contractor shall not disturb papers or equipment on desks or bulletin boards, open drawers or cabinets, use computers or faxes, or use telephones provided for Government use, except in the case of an emergency.

13. CIRCUMSTANCES TO BE REPORTED:

The Contractor shall report to the CO any circumstances of needed repairs of the facility or unusual soiling of an area which may affect the performance of work and/or create unhealthy or hazardous conditions. The Contractor shall report to the CO, police, and/or fire department any instances of fire, accidents, vandalism, attempted break-ins, signs of attempted break-ins, and suspicious persons.

14. CONSERVATION OF UTILITIES:

Upon completion of work in each building upon, the Contractor shall ensure that all lights are off, all machines and appliances are shut off or disconnected, no smoldering, smoking, or burning materials are left in ash containers or trash receptacles, and all windows and entrance doors are closed and locked.

15. LOST AND FOUND PROPERTY:

It is the responsibility of the Contractor to ensure all articles of possible personal or monetary value found by the Contractor are turned in to the CO.

16. FEDERAL HOLIDAYS:

Except as noted in the Schedule of Work or Hours of Operation, work will not be required on the following federal government holidays, nor on holidays observed in lieu thereof:

New Year's Day Martin Luther King Jr. Day

Presidents' Day Memorial Day

Independence Day Labor Day

Columbus Day Veteran's Day

Thanksgiving Day Christmas

17. UNFORESEEN BUILDING CLOSURES:

When an unforeseen building closure occurs on a regularly scheduled day of work, the Government shall have the following options:

A. To require the Contractor to perform work necessary to sustain operations on the following normal duty day.

B. To forego the work and reduce payment due to the Contractor accordingly for work not performed.

18. SUBCONTRACTING:

The Government reserves the right to approve or disapprove any subcontractors selected. The Contractor shall obtain approval from the CO for all subcontractors prior to entering into any subcontracts. The Contractor's request for approval shall be in writing and include the specific work to be accomplished by the subcontractor.

19. CONTRACTOR SUBMITTALS:

The following shall be submitted to the CO for approval prior to the commencement of work to be performed under this contract:

A. Accident Prevention Program – A written Accident Prevention Program (see SECTION 11: SAFETY) must be submitted to the Government at least 10 days prior to commencement of work and will be incorporated into the resultant contract.

B. Quality Control Program - The Contractor shall institute a complete Quality Control Program (QCP) to ensure the requirements of this contract are provided as specified. The goal of the QCP should be to identify and correct any problems that may arise before they are identified by the CO or his/her representative. A written Quality Control Program must be submitted to the Government at least 10 days prior to commencement of work and will be incorporated into the resultant contract. At minimum the QCP should include:

1.

An inspection system, covering all services required, utilizing a comprehensive checklist to monitor contract performance.

2.

A system for identifying and correcting deficiencies and/or a pattern of deficiencies in the quality or quantity of services provided.

3. A file system to maintain record/documentation of inspections conducted and corrective actions taken. Documentation of inspections conducted, deficiencies identified, and corrective actions taken must be kept current and made available to the CO upon request.

C. Cleaning Operations and Stewardship Plan - The Contractor shall develop and institute a complete Cleaning Operations and Stewardship Plan establishing a commitment to the use of biobased products, employee health and safety, and sound environmental practices. At a minimum, the Cleaning Operations and Stewardship Plan should include:

1.

A list of biobased products proposed to be used in the performance of services provided under this contract (at minimum proposed products must be identified by brand name), including a summary of product attributes.

2.

Product Use and Cleaning Guides defining standard operating procedures and/or instructions for the proper use, storage, and disposal of the cleaning products, proper operation of equipment, and proper procedures to accomplish work under this contract.

3.

Proper procedures for the storage of hazardous materials in conformance with good housekeeping practices, the National Fire Prevention Association (NFPA) Code, and applicable federal and municipal regulations. The Cleaning Operations and Stewardship Plan must also define proper procedures for the identification and disposal of hazardous wastes in accordance with Federal RCRA regulations and the District of Columbia Municipal Regulations (DCMR), Title 20, Subpart E prior to use with personnel.

D.

SDS Sheets and Cleaning Product Information – The Contractor must submit a list of material and products to be used in the performance of work under the terms of this contract. The list of materials shall include the name of the manufacturer, the brand name, and the intended purpose or use of each of the materials listed. A Safety Data Sheet (SDS) for each product and material listed must also be provided.

E. Schedule – The Contractor must submit a schedule for services listed as “Daily”, “Weekly”, “Monthly”, Quarterly”, “Semi-Annual”, and “Annual” work with dates to be performed. The Contractor must inform the Government of schedule changes at least one week in advance.

F. Checklist – Submit, at least one per month in advance, a checklist of work to be completed. The checklist will be used by the Government for quality assurance surveillance purposes and shall include Weekly”, “Monthly”, Quarterly”, “Semi-Annual”, and “Annual” work to be performed during that month and the dates on which that work is to be performed. The Contractor must inform the Government of schedule changes at least one week in advance.

G. Personnel – Provide and keep current a written list of the names of all Contractors’ employees performing services under this contract and their work schedules.

20. TECHNICAL SPECIFICATIONS:

The following specifications apply to the Supervisor’s Office, the SO Warehouse, and the Hell Canyon Ranger District Log Cabin. The janitorial services shall be performed in accordance with the following specifications at the frequencies prescribed (See Schedule of Items).

A. DAILY SERVICES: All daily services at the SO are to be performed Monday through Friday between the hours of 5:30 pm and 7:00 am. Daily services at the Log Cabin are to be performed between the hours of 6:00 PM and 6:00 AM on Tuesday, Thursday, and Sunday only (see SECTION 7: HOURS OF OPERATION). Services required include the following:

1.

Restrooms and Showers (SO & Log Cabin):

· Clean and sanitize all bathroom sinks, sink in SO Room #G104, and all toilets, urinals, partitions, door handles and push plates, and shower stalls;

· Clean and sanitize walls adjacent to and behind sinks, urinals, and toilets;

· Clean and sanitize shower rooms (including the shower stall, walls, and floor) in SO Pod 3 lower level (Room #G106) and in Warehouse lowest level (Room 105);

· Clean and sanitize sanitary napkin receptacles and replace liners;

· Sweep, mop, and sanitize tile floors;

· Clean and polish mirrors, dispensers, and chrome fixtures;

· Empty waste receptacles and remove trash;

· Spot clean all other surfaces and dust horizontal surfaces including tops of partitions and mirrors;

· Re-stock restroom supplies.

· WC Restroom: Services to the WC restroom shall be required 3 days per week (Tuesday, Thursday, and Sunday) during the period from 5/1 thru 9/30, and only one day per week (Sunday) during the period from 10/1 thru 4/30.

2.

Kitchen & Laundry (Log Cabin Only):

· Wash and sanitize sinks, countertops, and outside of cabinets;

· Spot clean all other surfaces to remove spots, stains, and/or spillage;

· Fill soap and towel dispensers as needed.

3.

Floors (SO & Log Cabin):

· Vacuum all carpeted hallways, corridors, and reception area in the SO;

· Spot vacuum carpeted office areas, office chairs, conference rooms, and elevator as needed in the SO;

· Vacuum all carpeted hallways, office areas and rooms in the Log Cabin;

· Remove all spots and stains from the carpet as they occur;

· Sweep and mop all hard surfaced floors (including stairs).

4.

Glass – Front Entrance (SO Only):

· Clean all glass and windows at Pod 1 main entrance doors and vestibule (inside and outside);

· Clean/wipe/dust metal window frames and door frames at Pod 1 main entrance doors and vestibule (inside and outside).

5.

Drinking Fountains (SO Only):

· Clean and sanitize all drinking fountains.

6.

Trash Receptacles & Waste Baskets (SO & Log Cabin):

· Empty trash container in the SO break room and Log Cabin kitchen and replace trash can liners;

· Remove all boxes, cans, papers, etc. marked “Trash”;

· Empty trash containers as needed in each office. Empty all trash containers in each office a minimum of three times per week (SO: Monday, Wednesday, and Friday; Log Cabin: Tuesday, Thursday, and Sunday).

· Replace trash can liners in each office as needed. Replace all trash can liners in at minimum of once per week (Friday/Sunday).

7.

Conference Rooms (SO Only):

· Wash/wipe conference room tables.

8.

Spot Cleaning (SO & Log Cabin):

· Spot cleaning shall be performed as necessary throughout the SO, SO Warehouse, and Log Cabin to remove obvious dust, dirt, cobwebs, smudges, and stains from glass windows, doors, walls, cabinets, fixtures, floors, vents, flat surfaces, etc.

B.

WEEKLY SERVICES: All weekly services are to be performed as scheduled and include the following:

1.

Floors (SO):

· Vacuum ALL carpets.

2.

General Dusting (SO):

· Dust all dust catching surfaces (horizontal and vertical), including furniture, cabinets, fixtures, window ledges, doors, door hardware, door frames, office partitions, flat surfaces, and blinds.

Glass – Employees’ Entrance Between Pod 1 and Pod 3 (SO):

· Clean inside and outside of glass windows and doors at employees’ entrance

· Clean inside and outside of metal window frames and door frames at employees’ entrance.

4.

Janitorial Closets (SO):

· Clean janitorial closets including walls, floors, mop sinks, and dusting.

5.

Outside Areas (SO):

· Sweep exterior landings, steps, and sidewalks at front, side, and rear entrances of SO and Warehouse;

· Wipe down and empty ash receptacle at SO front entrance, employee’s entrance, and Warehouse.

C.

MONTHLY SERVICES: All monthly services are to be performed as scheduled and include the following:

Floors (SO):

· Top coat and buff all hard surface floors.

2.

Cloth Chairs (SO & Log Cabin):

· Vacuum/clean all chairs with cloth cushions in the SO and Warehouse conference rooms and at the Log Cabin;

· Remove spots and stains from cloth chairs in the SO and Warehouse conference rooms and at the Log Cabin.

3.

Dusting (Log Cabin Only)

· General Dusting

· Dust all light fixtures and ceiling fans;

· Dust all heat registers and vents.

D.

QUARTERLY SERVICES: All quarterly services are to be performed as scheduled and include the following:

Restrooms (SO & Log Cabin):

· Thoroughly clean and sanitize ALL ceramic tile walls and wallboards.

2.

Glass (SO & Log Cabin):

· Clean inside and outside of windows and window frames in SO connecting hallways (between Pods 1 & 2; between Pods 2 & 3; between Pods 1 & 3).

· Clean inside and outside of all windows at the Log Cabin.

3.

Floors (Log Cabin):

· Top coat and buff all tile and hardwood floors.

E.

SEMI-ANNUAL SERVICES: All semi-annual services are to be performed as scheduled and include the following:

Glass (SO):

· Clean all interior and exterior surfaces of windows and window frames.

Light Fixtures (SO):

· Clean all accessible components of ALL light fixtures, excluding the high light fixtures in the SO Pod 1 conference room.

Elevator Walls (SO):

· Clean/wash interior walls of the elevators;

· Wash elevator wall pads;

Air Registers, Grills, and Vents (SO):

· Clean all air registers, grills, and vent screens, including heater units in hallways and restrooms.

F.

ANNUAL SERVICES: All annual services are to be performed as scheduled and include the following:

Floors (SO & Log Cabin):

· Strip and refinish all tile and hardwood floors to remove all marks, scuffs and stains;

· Shampoo ALL carpets.

G. SNOW REMOVAL (SO and Warehouse Only):

Remove all snow, sleet, and ice from pedestrian accesses of the Supervisor's Office (Exhibit A) and the Warehouse (Exhibit B). Snow shall be removed by 7:30 a.m. of each day of operation and then as necessary throughout the day to maintain safety and accessibility. Snow shall be removed from the entire length and width of all sidewalks, stairs, loading docks, ramps, and parking spaces designated for persons with disabilities. Snow shall be removed a minimum of five feet out from stairs, docks, and ramps, between the curbs and curb stops, between the ends of curb stops, and a minimum of four feet out from the curb stops. Snow shall not be left in a pile at the end of the cleared areas. Snow removal services shall be performed in the following sequence:

1. All sidewalks, stairs, and ramps on the south side of the SO warehouse, the loading dock and stairs on the east end of the warehouse, and in front of all doors on the north side of the warehouse, including roll-up doors. Snow shall also be removed from the warehouse parking space designated for persons with disabilities in its entirety. Snow shall be removed out from in front of the south sidewalk loading area a minimum of 10 feet. A four-foot minimum width path shall be cleared from the stairs on the southwest end of the warehouse out to the driveway (approximately 26 feet in length). Snow shall be removed a minimum of five feet out from entry aprons at each door on north side of the warehouse, including roll-up doors (Refer to Exhibit B).

2. Sidewalk along employee parking lot No.1, including entrance between Pods 1 and 3, ramps, stairs, and loading dock. Snow shall be cleared from the upper loading dock and stairway, plus a four-foot minimum width path from the loading dock stairway to the stairs that lead from parking lot No.1 down to the service drive. Snow shall also be removed from the parking spaces, in their entirety, designated for persons with disabilities in employee parking lot No. 1. Snow shall also be removed from the (25’ x 40’) area in front of the upper loading dock in its entirety, curb to curb and out to the end of the concreted area (where the Forest Supervisor’s vehicle is parked).

3. Sidewalk along employee parking lot No. 2, including the stairway between the service drive and parking lot No. 1. A four-foot wide path shall be cleared leading directly from the sidewalk and stairway to the back door next to the lower loading dock. Snow shall be removed from the lower loading dock, stairway to the dock, and a four-foot wide path leading from the dock stairway to the back door near the loading dock. Snow shall be removed a minimum of five feet in front of the loading dock.

4. Sidewalk along parking lot No. 3, stairway to Pod 3 from Lot No. 3, all sidewalks around Pod 3, and stairway to door between Pods 2 and 3. Snow shall be removed from the stairway in the courtyard to Pod 1 and a minimum four-foot wide path shall be cleared leading from stairway from Pod 1 through the courtyard to sidewalk that goes around Pod 3.

5. All sidewalks and ramps around visitor parking lots in front of the SO, including the sidewalk to the front entrance and flagpole of Pod 1. Snow shall be removed in the four visitor parking spaces designated for persons with disabilities in their entirety.

6. The flagpole light and an area around the light shall be cleared of snow to allow proper illumination of the flag.

After the snow has been removed, sand and/or ice removal compound shall be applied to slippery/icy spots as needed on sidewalks and on parking spaces designated for persons with disabilities. Sand shall be removed from sidewalks, stairs, and loading docks weekly (weather permitting) and returned to the stockpile. Sand and ice removal compound shall not be swept onto the lawn or into the planting beds.

21.

PERFORMANCE REQUIREMENTS STANDARDS:

Performance requirement standards are described in the Performance Requirements Standards Summary Tables (see pages 15 thru 22) for daily, weekly, monthly, quarterly, semi-annual and annual work. The Contractor is expected to ensure services are provided or performed to the appropriate standards through the Contractor’s Quality Control Plan. Except as stated in the summary tables, services required by this contract are generally of such a nature that non-conforming or incomplete performance disclosed by Government inspection is not subject to correction by re-performance or late performance, and will result in a pro-rated deduction being made to the contract price for each non-conforming or incomplete item identified during the monthly period of performance.

22.

INSPECTION PROCEDURE:

Inspection of the office and warehouse buildings to determine the acceptability of the workmanship will be made by the Government, and any deficiencies encountered will be called to the attention of the Contractor. Except as stated in the summary tables, services required by this contract are generally of such a nature that non-conforming or incomplete performance disclosed by Government inspection is not subject to correction by re-performance or late performance. Where possible, correction of deficiencies shall be made prior to re-inspection and acceptance of work by the Government in conformance with the performance standards.

Contractor shall maintain a daily checklist (posted in the janitor’s closet), which includes other frequency services, to ensure quality standards are being met. These checklists will be utilized by the COR to substantiate work completed and to perform Government inspections.

Any Government personnel or visiting public may observe unacceptable services, incomplete work, and/or required services not performed and may contact the CO to communicate a complaint. Customer complaints will be substantiated by the CO for validity. Should the CO determine that the complaint is valid, the CO will inform the Contractor orally and in writing. Refer to the Performance Requirements Standards Summary Tables for remedy for non-conforming services. Unresolved disputes will be forwarded to the CO for determination.

Inspection/acceptance are further covered in 52.212-4 Contract Terms and Conditions—Commercial Items (OCT 2018) under (a) Inspection/Acceptance.

23.

ACCEPTANCE

Workmanship shall be of an acceptable quality such as would be found in a business office visited by the general public and meet the Acceptable Quality Level (AQL) listed in the Performance Requirements Standard Summary Tables.

24.

PAYMENT:

Payment will be made monthly for work meeting or exceeding the AQL completed and accepted by the Government covering the previous months' service. Upon acceptance, the Government will pay monthly the appropriate amount determined by the occurrence of the services as stated in the Schedule of Items. For example: If November has 12 daily services, 5 weekly services, and 1 quarterly service due to be performed during that month, the cost for these services would be added together for the amount due for fully acceptable services completed. Payment will be determined on the services and frequencies, less any deductions for any non-conforming or unacceptable performance.

Deductions: Anytime the performance of services falls below the AQL, a deduction for services that cannot be re-performed or are performed late will be made based on the level of service provided for that month. If the performance AQL is 95% for a particular deliverable item and that item is missed or the acceptable performance level drops below the AQL, the amount due for that pay item will be reduced to the appropriate level of acceptable performance for service provided for that month.

For example: The daily rate is $50.00 and there are 12 days in the month that services are to be provided. The total owed for that particular service for the month is $600.00. If the AQL is 95% and the performance level drops to 80% (the quality of service provided was unacceptable, or the service was not performed, more than two times during the month), the total due the Contactor for the month less the deductions is $480.00.

PERFORMANCE REQUIREMENTS STANDARD SUMMARY TABLES

A.

Table 1: Daily Performance Requirements Standard Summary.

Tile floors and baseboards are clean and disinfected, free of dust, dirt, smudges, stains, debris and mopping residue. All floors are cleaned of excessive buildup. Spillage and spots are to be removed along with smears and stains. Spot cleaned areas shall blend in with the surrounding area.

All waste paper receptacles and sanitary napkin receptacles are emptied, clean, disinfected, and deodorized and can liners are replaced.

Restroom supplies such as toilet paper, paper towels, and liquid soap are fully stocked.

All daily services will be subject to visual checks by the CO.

Random Sampling of Check Lists turned in

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections and/or deductions in payments.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the CO per calendar month. 95% AQL

Full payment will be received for acceptable work. If unacceptable work is identified, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work

+ less stringent inspections for good performance

+ good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Floors

b. All carpets shall be cleaned and free of obvious dirt and debris, and without obvious spots and stains. Spots and stains shall be cleaned as they occur and cleaned areas shall blend in with surrounding area.

c. All hard surface floors shall be maintained at an overall high level of luster, free of evidence of build-up or discoloration, marks, scuffs, and stains. All hard surface floors shall be spot buffed or top coated to remove dull spots, scratches, marks, scuffs and stains as they occur and spot buffed areas shall blend in with surrounding area.

All daily services will be subject to visual checks by the CO.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections and/or deductions in payments.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the CO per calendar month. 95% AQL

Full payment will be received for acceptable work. If unacceptable work is identified, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work

+ less stringent inspections for good performance

+ good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

All daily services will be subject to visual checks by the CO.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections and/or deductions in payments.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the CO per calendar month. 95% AQL

Full payment will be received for acceptable work. If unacceptable work is identified, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work

+ less stringent inspections for good performance

+ good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

B.

Table 2: Weekly Performance Requirements Standard Summary.

All weekly services will be subject to visual checks by the CO.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections and/or deductions in payments.

All required services are performed and no more than two (2) customer complaints are received and substantiated by the CO per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work

+ less stringent inspections for good performance

+ good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.