2.15 QASP.docx

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

The Government will make visual inspections on a random basis using the Quality and Performance Standards listed above as an evaluation checklist for inspecting the quality of work performed by the contractor. The Contracting Officer will provide the Contractor with written notification of non- compliance or of customer complaints. The Contractor will have one opportunity during the next scheduled service to correct the noted deficiencies. If the correction does not achieve compliance with the Contract requirements; a deduction equal to the value of the non-conforming service will be made from that month's invoice. The Contractor will receive full payment for acceptable work along with a good evaluation for good performance. For unacceptable work, the Contractor will receive a deduction of payment and a poor evaluation.

Carpet and Walk-Off Mats Service Accomplish per specifications and frequency schedule

2 defects per month

Random Sampling

Bare Floors Service Accomplish per specifications and frequency schedule

Remove Trash Service Accomplish per specifications and frequency schedule

Clean, Dust, Sanitize Service Accomplish per specifications and frequency schedule

Restrooms Service Accomplish per specifications and frequency schedule

2 defects per month

Random Sampling

schedule

2 defects per month

Random Sampling

schedule

2 defects per quarter

Security and Safety Accomplish per specifications and frequency schedule

None