Attachment A Statement of Work.pdf

US Department of Agriculture (USDA)

Performance Work Statement

Contents Project Title General Information

1.0 Background and Purpose

2.0 Definitions

Contractor Requirements

3.0 Technical Requirements / Tasks

4.0 Deliverable / Schedule

5.0 Government Furnished

6.0 Travel

7.0 Contractor’s Key Personnel

8.0 Security Requirements

9.0 Data Rights

10.0 Section 508 - Electronic and Information Technology Standards

11.0 Performance Requirement Measures

Attachment

Project Title Gunflint Office Janitorial Services

General Information

1.0 Background and Purpose

The Contractor shall provide janitorial services for the Gunflint Ranger District Administrative Office and heated Warehouse Building, 2020 West Hwy 61, Grand Marais, Minnesota 55604. In addition, the 2 Bunkhouse Buildings will require comprehensive cleaning twice a year.

2.0 Definitions

COR- CONTRACTING OFFICER'S REPRESENTATIVE

Contractor Requirements

3.0 Technical Requirements / Tasks

Work will be performed 3 times weekly. Work shall be performed after close of business on weekday evenings/ weekends. Any deviation in the schedule needs to be requested in writing at least 24 hours in advance of cleaning and authorized by the COR. The contractor or contractor’s designated Project Leader /Manager shall always be available when contracting work is in progress to receive notices, reports, or requests from the COR. Ensure the mandatory purchasing and use of USDA BioPreferred products.

4.0 Deliverable / Schedule

Administrative Offices and Visitor Reception Area Each cleaning day:

• Sweep floors and steps and vacuum carpets. Mop floors and steps according to specified requirements of the individual surfaces (rubber flooring, tile, concrete, etc.). All floors should have a clean uniform appearance free from dirt, debris, dust, film, smudge marks, heel marks, stains, and other foreign matter. Base boards, kick plates, wall/floor edges, and stairwells shall also be cleaned as needed. Moveable items such as collapsible tables and chairs will be moved (and returned) to clean underneath them. Grease and grime shall be removed, and surfaces sanitized from stair guards, handrails, light switches, and door handles, and baseboards.

• Dust non-personal furniture in office including all accessible window ledges. Displays in the reception area as well as brochure racks shall be dusted.

• In both the large and the small conference rooms' clean tables, counter tops, cupboard doors and handles, sink and sink fixtures, access, and egress door handles. Spot clean upholstery on chair, and wipe chair arms and legs as needed. (Dishes do not need to be washed.)

• In the lunchroom clean tables, counter tops, refrigerator exteriors and handles, cupboard exteriors and handles, and door handles. Clean chair arms and legs as needed. (Dishes do not need to be washed.)

• Office garbage receptacles will be emptied of refuse; liners will be removed and deposited into central container; liners will be replaced. Garbage receptacles will be spot cleaned as necessary to remove dirt and grime and sanitized as needed to remove odors. All used liners will be deposited in the dumpster between the lower garages.

• Recycling from receptacles in the large conference room, the lunchroom, mailroom, and at the base of the stairway will be collected and brought to the local recycling center regularly.

• Clean and sanitize surfaces in mail room and reception area.

• Visitor and employee entrance doors, windows, and display cases will be cleaned.

• Interior room doors and windows cleaned as needed and according to specific surfaces (wood, metal, glass, or composite).

• Clean, mop, scrub, sanitize, and disinfect all surfaces in bathrooms including showers. Replenish supplies (toilet paper, toweling, soap, etc.) and stock so they do not run out in between cleaning. Inform the COR or Purchasing agent regarding the need to order more supplies when necessary. Cleaning includes, but is not limited to fixtures, exhaust fans louvers, diffusers, ceramic tile (floor and walls), sinks, urinals, toilets, mirrors, soap dispensers, paper towel dispensers, stalls and stall doors, entry doors, all handles, wall areas, and floors, etc. Garbage receptacles shall be free of dirt, streaks, drip marks, and odors. All chrome surfaces shall have a uniform and glossy appearance. Any chairs, furniture or garbage receptacle to be moved before cleaning. Floors to be scrubbed free of any dirt and grime, paying close attention to corners and edges.

• Clean drinking fountains located in the reception area, upper floor next to bathroom, and lower floor in between bathrooms. Clean, sanitize, and disinfect all surfaces, including the orifices and drains, and exterior surfaces of the fountain. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, drips, mineral buildup, and other obvious soil.

Additional requirements:

• Disinfect all interior and exterior door handles, handrails, light switches, drinking fountains, and faucets fixtures in bathrooms and break rooms.

• Carpets shall be spot cleaned as necessary. All tears, burns, and unraveling needs to be brought to the attention of the COR.

• Other non-personal furniture will be dusted every 2 weeks.

• Base boards, kick plates, wall/floor edges, and stairwells shall also be cleaned as necessary.

• Clean spills and splatters on walls as needed. Walls shall have a uniform appearance without streaks, detergent residue, or any evidence of soil, stains, and film.

• Floors will be maintained according to the surface type in April and September which will include scrubbing, stripping, sealing, and waxing. Equipment will be secured by the contractor.

• Accessible windows and blinds will be washed in April and September. After surfaces have been cleaned, all traces of film, dirt, smudges, water, and foreign matter shall be removed from frames, casings, sills, and glass.

• Light fixtures are to be cleaned in April and September. All dust, grime, and dead insects will be removed.

• Recycling will not be stored in the building or warehouses and will be transferred to the local recycling center when full.

• The Contractor shall notify the COR of any prohibited items observed in the garbage receptacles, including the on-site dumpster. Typical prohibited wastes include but are not limited to fluorescent light bulbs, thermostats, thermometers, most chemicals, batteries, and electronic equipment.

• Clean elevator door and elevator handles at least once a week or as needed.

• Pour a quart of water in all floor drains once a week.

• Clean exterior surfaces of exposed duct work, track lighting, and wooden beams (reception area) in April, August, and

December. Work to be performed in accordance with OSHA Safety Standards for work at this height as work is in high ceiling area.

• Clean floor diffuser covers and catch bins once a week.

• Clean mounted television in reception area once a week.

• Clean and mop floor in storage room once a month.

• Clean and change cartridges in urinals as needed.

• The Contractor shall dispose of wastewater and cleaning products according to manufacturer's instructions and in an environmentally safe manner.

• Emergency and special event cleaning services:

• Upon notification, the contractor shall perform emergency or special event cleaning required in any space covered under this contract. In the event emergency cleaning is required, the contractor shall submit the cost estimate to the COR, who will submit the cost estimate to the Contracting Officer (CO) for approval. Contractor shall begin emergency work, as determined by the COR, or CO, within one hour of notification, which may be oral or written. For a special event, the COR will notify the Contractor as soon as a special event is known but no less than 24 hours prior to the event.

Warehouse Bathroom Each cleaning day:

• Clean, mop, scrub, sanitize, and disinfect all surfaces in bathroom including shower.

• Replenish supplies (toilet paper, toweling, soap, etc.) and stock so they do not run out in between cleaning.

• Cleaning includes, but is not limited to fixtures, exhaust fans louvers, diffusers, cement floor, walls, sink, toilet, mirror, soap dispenser, paper towel dispenser, entry door, and all handles.

• Garbage receptacles shall be emptied and free of dirt, streaks, drip marks, and odors.

• All chrome surfaces shall have a uniform and glossy appearance.

• Inform the COR regarding the need to order more supplies when necessary

Bunkhouses Deep cleaning and disinfecting of the Gunflint RD bunkhouses, or crew quarters, shall be to the same standard as the Administrative Building. Please note that this will be a Deep-Cleaning.

• Sweep, vacuum and mop floors & carpets including utility closet. Move appliances and furniture to get at all surfaces. Scrub floors, remove built up dirt and grime, on all floor surfaces of kitchen (including under sink area), bathrooms and utility room. Paying close attention to corners and edges.

• Thoroughly wash all air vents and ceiling fans/light fixtures. Remove and clean all kitchen lighting panels on ceiling.

• Wash walls and dust ceilings. Dust and wipe down trim and baseboards. All walls should be clear of bugs, webs, dust and dirt buildup. This is to be done in Living Area, Kitchen, Hallway, Bathrooms & any accessible bedrooms.

• Wash interior and exterior of all windows. Dust and wipe down blinds. Clean windowsills.

• Clean utility room. Entrance and Exit Doors including knobs to be clear of any dirt buildup and wiped down inside and outside.

• Clean refrigerators (interior and exterior), 2 per building. Coordinate with COR.

• Clean freezers (interior and exterior), 1 per building. Coordinate with COR.

• Clean stoves (surface and oven), one per building. Clean microwave (interior and exterior).

• Clean all counter tops and sink in the kitchen. Wipe off table and chairs.

• Wipe outside areas of oven & upper stove vent, removing grease and dirt. Deep clean inside of oven and door.

• Wash out drawers and cupboards, remove and replace all contents. Wash faces of all kitchen cabinets. Remove all grease & dirt.

• Clean bathrooms, 2 per building. Clean toilets, shower stalls and handicap bench, counter tops, sink and fixtures. Wipe inside and outside of wash machine and dryer. Clean mirrors.

• Recycling will be collected and brought to the local recycling center.

• Coordinate with COR on any changes to the above tasks.

5.0 Government Furnished

The government shall provide the following items of Government property to the Contractor for use in the performance of this contract. This property shall be used and maintained by the Contractor in accordance with the provisions of "Government Property” FAR Clause contained elsewhere in the Contract.

• Hand soap

• Paper towels for dispensers

• Toilet paper

• Garbage bags

• Urinal filters/cartridges

The Government shall furnish secure areas for the storage of Contractor furnished materials. Contractor shall maintain such storage areas to the same standards as similar areas occupied by the Government. The Contractor is responsible for all repairs of replacement of equipment that is used by the Contractor and furnished by the Government.

No reactive, flammable, or explosives such as aerosol cans with flammable propellants or gasoline will be stored in the buildings.

Government property shall be used only in direct operations of providing Contractor services and shall not be used in any manner for any personal advantage, business gain, or other personal endeavors by the Contractor or the Contractor's employees.

6.0 Travel

N/A

7.0 Contractor’s Key Personnel

We will allow the contractor discretion of any personnel hired to follow all responsibility of the contract and be the responsible party.

8.0 Security Requirements

Security Requirements and Building Access: Contractors employees will be provided with access keys or access codes after complying with the required background checks. The contractor shall submit a list of names and background information of all employees who have access to the building in performance of the contract and will submit this list prior to or with the Custodial Work Schedule Plan. This list needs to be kept current when employees are replaced or substituted in performance of the work under the contract. If the COR finds the employee unsuitable or unfit for their assigned duties, the contractor shall be advised immediately that such an employee cannot continue to work or be assigned work under the contract.

All applicable contractor employees requiring routine physical access to Federally- controlled facilities and /or routine access to Federally controlled information systems must go through the identity proofing and registration process, must have been successfully indent proofed, and have successfully adjudicated National Agency Check with (Written) inquiries (NACI) of Office of Personal Management (OPM) /National Security (NS) community background investigation to serve on the contract

Security: The contractor shall preform the following to provide for safety and protection of building personal and property against injury, loss and /or damage from any preventable cause, including but not limited to fire, theft, espionage, and sabotage.

• Check all doors to be sure they are secure before leaving. Report any unusual traffic in parking lots to the COR.

• Protect Government property, buildings, materials, equipment, supplies, records, and data against unauthorized access, loss, or damage.

• In the event of emergency or unusual occurrences adversely affecting the interest of the Government, summon appropriate assistance, such as the fire and /or police department, and immediately thereafter notify the COR.

• Monitor observance of “Rules and Regulations Governing Public Buildings and Grounds” which are posted in the building. Problems in this regard should be reported to the COR.

Miscellaneous Requirements:

The Contractor shall perform the following in conjunction with regular contract specifications daily:

• Ensure that all lights are turned off upon completion of cleaning specified areas.

• All cleanings will be performed according to manufacturer's instructions or industry standards.

Covid prevention and mitigations (current guidance subject to change):

All Contractors, subcontractors, and their employees shall comply with the President’s signed Executive Order (EO) 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors as well as any updates to that EO and any supplemental USDA or Forest Service policy or regulation relating to that EO.

9.0 Data Rights

N/A

10.0 Section 508 - Electronic and Information Technology Standards N/A

11.0 Performance Requirement Measures

Performance Requirement

AQL Monitoring Method Deductions for Not Meeting AQL

Contractor adheres to approved cleaning schedule

Minimum Acceptable

Quality Level:

100%

Unannounced inspection, direct observation, or substantiated reports.

No payment for missed service day.

Repeated missed service may result in contract termination.

Contractor performs all cleaning tasks identified in the Performance Work Statement

Minimum Acceptable

Quality Level: No more than 1 customer complaint per month

Unannounced inspection, direct observation, or substantiated complaints by building occupants.

Invoice shall be deducted 1% of the total monthly amount for each occurrence above one per month.

Chemicals are to be utilized per manufacturer’s instruction.

No unlabeled containers or chemicals.

No improper storage of chemicals

Only utilize chemicals that have been preapproved by COR.

Minimum Acceptable

Quality Level:

100%

Unannounced inspection, direct observation, and COR review of submitted reports or substantiated complaints by building occupants.

Invoice shall be deducted 10% of the total monthly amount for each substantiated violation.

Building occupant and contractor safety are of paramount importance.

Attachment

OMB No. 3206-0277 Certification of Vacc