Attachment B UPDATED PWS.docx

US Department of Agriculture (USDA)

Performance Work Statement

Contents

Project Title

NGLVC Cleaning Contract (FY2021)

General Information

1.0 Background and Purpose

The David R. Obey Northern Great Lakes Visitor Center is open seven days a week year-round except for some holidays servicing more than 100,000 visitors annually. The cleaning contract would provide cleaning services to the building providing a safe environment for visitors and staff.

2.0 Definitions

NGLVC – Northern Great Lakes Visitor Center

Contractor Requirements

3.0 Technical Requirements / Tasks

The contractor shall provide janitorial services for the NGLVC after regular hours 9 a.m. to 5 p.m.

The building has a ground floor, main floor, second floor and tower. The building has three stairwells/cases and one elevator. There are nine restrooms – two singles on the ground floor, three singles on the main floor, one restroom with six stalls and one restroom with 3 stalls and 2 urinals, and two singles on the 2nd floor. The building in total is approximately 37,000 square feet.

The contractor and all employees shall wear badges or monograms providing ready identification. Employees shall be required to dress neatly, commensurate with the tasks being performed. The contractor shall prohibit employees from opening desk drawers, cabinets, or using telephones and office equipment. The contractor shall arrange for supervision of the work at all times. The contract or contractor designated supervisor shall be available at all times when the contract work is in progress to receive notices, reports, or requests from the Contracting Officer’s Representative (COR). No minor children are allowed at the work site.

Cleaning Requirements:

Daily -

· Sweeping/mopping – concrete, tile, wood, and resilient flooring shall be free of all loose dirt, dust, streaks, smears, stains and debris. This includes under all floor mats in public spaces.

· Carpet/rugs in public areas shall be free of all loose soil and debris; any tear, burns and raveling shall be reported to the COR

· Dusting/cleaning – all furniture, walls, partitions, doors, light switches, electronic equipment, equipment, handrails, gates/vents, ledges, mirrors, sills and exhibits shall be free of dust and smudges and disinfected in public spaces. Special care shall be taken when cleaning exhibits including using special cleaner on all plexiglass provided by Forest Service.

· Glass/mirrors – bathroom mirrors, entry/exit doors shall be cleaned and free of dust, smudges and fingerprints.

· Clean all windows in front entry and gift shop as needed to be free of smudges and fingerprints

· Drinking fountains (3) – shall be cleaned, disinfected, and shined

· Floor mats – shall be cleaned of excess debris and returned to original locations

· Waste containers – in public spaces shall be emptied and free of waste and odors. All waste collected shall be disposed of in the dumpster located in the parking lot.

· Restrooms – fixtures shall be washed inside and out using disinfectant and shall be free of odors and stains. Sinks, mirrors and dispensers shall be cleaned and wiped down with disinfectant. Partitions and bathrooms stalls shall be wiped down with disinfectant. Proper disinfectant cleaners shall be used appropriately. Floor drains shall be cleaned and flushed with proper solutions. Inspect and replenish any supplies needed, toilet paper, soap, paper towels, etc. Floors shall be mopped and properly disinfected.

· Main floor kitchen – clean, sweep, mop and disinfect kitchen. Empty garbage and recycling from kitchen as needed. Includes cleaning stove top, refrigerator door and microwave inside and out. Dishes will be washed by employees.

Weekly – to be completed at least once per week.

· Clean and disinfect shower stall in basement.

· Clean, sweep, mop and disinfect kitchen/staff room in the basement. Empty garbage and recycling from basement kitchen/staff room. All garbage and recycling collected shall be disposed of in the proper containers located in the parking lot.

· Clean and disinfect microwaves, stoves, and refrigerators. Includes cleaning stove top, refrigerator door and microwave inside and out. Dishes will be washed by employees.

· Sweep and mop all stairs inside the Visitor Center.

· Waste containers outside of public spaces shall be emptied as needed and free of waste and odors. All waste collected shall be disposed of in the dumpster located in the parking lot.

· Carpet/rugs –In office areas shall be free of all loose soil and debris, any tear, burns and raveling shall be reported to the COR. Vacuum as needed.

· Sweep and mop basement floors as necessary (hallway, offices, G9 Room).

· Reachable light fixtures in public spaces dusted and free of debris/bugs.

· Clean windows inside and outside tower once a week or as needed to remove dirt and insects.

· Clean interior/exterior reachable windows in other common spaces as necessary to remove dirt, smudges and fingerprints.

Quarterly – to be completed by the 3rd Thursday of October, January, April and July. Hours of work shall be scheduled with the COR.

· Clean and wash all reachable light fixtures to remove all debris in both public and nonpublic spaces.

· Damp wipe all baseboards.

· Dust blinds

· Remove cobwebs and visible dirt from walls, doors and doorways in public spaces, office spaces and hallways throughout center.

· Dust and damp wipe all grates, vents and registers.

In conjunction with the tasks identified above, the contractor shall perform the following:

· Report fires and hazardous conditions, depending on severity.

· Ensure lights are only used when in the area and shut off when tasks are complete/prior to leaving.

· Check all doors to be sure they are secure before leaving.

· Protect Government property, buildings, materials, equipment, supplies, records and data against unauthorized access, loss or damage.

· In the event of an emergency or unusual occurrence adversely affecting the interest of the Government, summon appropriate assistance, such as the fire or police department.

Contractor shall provide the following:

· Vacuum

· Washing of all cleaning rags and mop heads

4.0 Deliverable / Schedule

· The contractor is required to perform tasks outlined in 3.0.

· The contractor is required to provide a written progress report weekly documenting the work that was completed, any issues or concerns that were identified and any follow-up needs. The report shall also document any problems that arose and a statement explaining how the problem was resolved. The report shall be emailed to the Center Director and COR no later than Tuesday of the following week.

Key Deliverables

5.0 Government Furnished

Work to be performed at David R. Obey Northern Great Lakes Visitor Center at 29270 County Highway G, Ashland, WI 54806.

The NGLVC is open seven days a week and closed on major holidays including New Year’s Eve, New Year’s Day, Easter Sunday, Thanksgiving Day, Christmas Eve and Christmas Day. Facility may be closed at other times due to unforeseen circumstances (ex. Weather and natural disasters). Government will do everything possible to ensure building is available for scheduled services.

The NGLVC will furnish secure areas for the storage of materials. Contractor shall maintain such storage areas to the same standards as similar areas occupied in the NGLVC. The NGLVC has the majority of supplies for cleaning including but not limited to trashcan liners, paper towel dispensers, paper towels, cleaning products, liquid soap for dispensers, toilet paper, brooms, mops/buckets, hand sanitizer for dispensers.

6.0 Travel

Contractor to provide services at the David R. Obey Northern Great Lakes Visitor Center at 29270 County Highway G, Ashland, WI 54806.

7.0 Contractor’s Key Personnel

Experience and knowledge of cleaning and sanitizing products and practices in accordance with Centers for Disease Control recommendations for reducing the spread of Coronavirus and other infectious viruses and diseases

8.0 Security Requirements

At least five days prior to the start of the contract, the contractor shall submit a list of names and background information for all employees who will have access to the buildings in performance of the contract work. The contractor must establish and implement methods for ensuring that the key issued by the Government is not lost, misplaced or misused by any persons. No key issued shall be duplicated nor the building code shared with any persons.

09.0 Section 508 - Electronic and Information Technology Standards No information technology is required.

10.0 Performance Requirement Measures

% for NOT meeting the Task

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