Updated_Statement of Work.pdf

STATEMENT OF WORK (SOW)

JANITORIAL SERVICES

Bankhead National Forest

A. GENERAL: The contractor shall furnish all management, labor, personnel, materials, cleaning supplies, equipment to provide housekeeping services. The contractor will accomplish all cleaning tasks according to the provided cleaning frequency tables. All work performed by the contractor shall be performed in accordance with all applicable laws, regulations, instructions, and commercial practices.

B. WORKDAYS AND HOURS:

1. Normal Work Hours: Friday thru Sunday at any time convenient for the Contractor. Central Standard Time

(CST)

2. Schedule: Black Warrior Work Center – Once a week: Friday thru Sunday

3. National Holidays: The ten (10) holidays observed by the Federal Government are: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday.

C. PERIOD OF PERFORMANCE:

Base Period: 01/13/2025 thru 01/12/2026 Option Year 1 - 01/13/2026 thru 01/12/2027 Option Year 2 - 01/13/2027 thru 01/12/2028 Option Year 3 - 01/13/2028 thru 01/12/2029 Option Year 4 - 01/13/2029 thru 01/12/2030

D. PLACE OF PERFORMANCE:

• Black Warrior Work Center, 3730 Highway 33 Moulton, AL 35650

The area is approximately 800 sq ft. and includes four (4) desk stations in open floor concept. Two bathrooms, one hallway with microwave and coffee station.

Janitorial services include the below:

• Sweep and Mop Floors, including splash boards, shall be free of debris

• Empty Trash Receptacles and carry out to Dumpster.

• Clean Restrooms, including Showers. Wipe down all surfaces using appropriate cleaners.

Women’s restroom includes one shower and one toilet. Men’s restroom includes one urinal, one toilet and one shower.

• Replenish supplies as needed, paper towels and toilet paper and soap dispensers.

• Clean break area and hallway, including coffee station and microwave.

• Clean drinking fountain.

• Windows all be cleaned and inside window ledges free from spider webs and debris.

• Remove bugs as necessary from overhead lighting.

E. SPECIFICATIONS:

1. Safety

a. Contractor is responsible for Handling/Cleaning of Furniture/Equipment unless otherwise instructed by the COR or designee.

b. Government owned equipment that is plugged in for recharging shall not be unplugged by the contractor.

2. Building Security

a. Keys and building access codes will be provided by the COR. It is the Contractor’s responsibility to keep keys in a safe location and return keys as required by the COR.

Contractor shall control keys and not allow duplication of facility keys. Duplication of keys issued may result in termination for cause of contract if CO determines facility security has been compromised.

b. Contractor shall be responsible for all keys issued to them and shall be responsible for any costs incurred as a result of their loss or misuse. Lost keys shall be reported to the COR and the CO immediately.

c. Only the Contractor and the Contractor’s employees shall be permitted in the building during the working period. After completion of work, the Contractor shall secure the building, checking to make sure each door is locked.

d. Contractor personnel shall turn off all lights in unoccupied areas after cleaning is performed, except for any security lights as directed by the COR. Ensure areas are secured, windows are closed and locked. The Contracting Officer or COR shall be notified of any unlocked doors or windows during his/her duty hours.

e. The Contractor shall provide the Contracting Officer with a list of names and telephone numbers of all the Contractor’s employees who will be working at the facility. The list shall be submitted prior to the first workday of the contract period, and any changes to the list shall be provided to the COR within twenty-four (24) hours of such change.

f. Smoking will not be permitted in the building at any time by the Contractor or Contractor’s employees.

3. The contractor shall be responsible for moving and returning the furniture and equipment to its original position when cleaning it or under/around/behind it.

4. All tasks accomplished by the contractor personnel shall be done so as to preclude damage or disfigurement of furniture and building structure. The contractor shall correct any damage caused by their employees to any part of the building or equipment or any area covered by this contract at the contractor’s expense.

5. Frequency of Services Required:

a. All tasks will be performed according to the Cleaning Frequency Chart below. The following additional rules will apply to all areas as appropriate:

i. A CDC grade cleaning solution will be used for cleaning/disinfecting all High Touch

Objects. These objects include door handles, light switches, sinks, sink handles, faucets, toilet seats, toilet flush handles, handrails, telephones, chair handles, drawer handles, and countertops.

ii. After cleaning using the appropriate method (sweep, dust mop, damp mop, scrub, etc.)

all floors will have a clean appearance free of streaks, detergent residue, or any evidence of soil, stain, film, or any other blemish.

iii. Any exterior walk off mats will be cleaned and lifted with each visit; any soil or moisture underneath shall be removed. All mats will be returned to their original location.

MINIMUM CLEANING FREQUENCY CHART

Requirement Tasks Daily Weekly Quarterly

Sweep and Wet Mop Floors, including splash boards X Clean/Disinfect Sinks and Sink Surfaces X Clean Mirrors X Clean/Disinfect Showers X Clean/Disinfect Commodes (Inside and Out) X Spot-Clean all Walls (Room and Stalls) X Clean and Refill all Dispensers (Toilet Paper and Paper Towels) X Clean and Refill all Soap Dispensers X Trash Removal (carry to Dumpster) – Includes Cleaning/Disinfection of inside a waste receptacle

X

Clean Light Fixtures (remove bugs) X Wet Wipe all Flat Surfaces (i.e. file and general cabinet tops, windowsills, and base molding, etc.)

X

Wet Wipe Clean Furnishings X

Clean/Disinfect Water Fountains X

Clean Interior Window and window ledges (free from spider web and debris)

X

Sweep/Clean all Entrance/Exits X

F. GOVERNMENT FURNISHED EQUIPMENT/SUPPLIES

No Government Furnished Equipment/Supplies

G. QUALITY ASSURANCE: All work shall meet the standards specified herein and according to the GSA Cleaning and Disinfection Procedures. The Government will receive and investigate complaints from various customers located at the Federal Agency location and other locations associated with this contract. All information received will be provided either verbally and/or in writing to the contractor for appropriate action.

QUALITY ASSURANCE SURVEILLANCE PLAN

Required Service Performance Standard Monitoring Method Housekeeping Standards of Cleanliness

Complete the cleaning of the buildings and contents as specified in the statement of work and according to the Cleaning Frequency Chart and GSA Cleaning and Disinfection Procedures.

Unannounced inspection, direct observation and COTR review of submitted reports or substantiated complaints by building occupants.

Chemical Safety Chemicals are to be utilized per manufacturer’s instruction. No improper mixing of chemicals. No unlabeled containers or chemicals.

No improper storage of chemicals or chemicals left unattended by contractor in compliance with all applicable laws and regulations.

Only utilize chemicals that have been pre-approved by COR.

Unannounced inspection, direct observation and COTR review of submitted reports or substantiated complaints by building occupants.

1. Contractor Quality Control Program

a. The contractor shall have a quality control program to assure all requirements of the contract are met as specified. The program shall be detailed and provided in writing to the Contracting Officer or his/her designee. The program shall be continuously improved to keep in compliance with OSHA, Joint Commission, and Infection Control guidelines.

b. The contractor shall provide upon request all documentation in regard to this Quality Control program including guidelines and inspection results.

2. Periodic Progress Meetings

a. The Contracting Officer, COR, or other government personnel as appropriate and the contractor shall have periodic meetings to discuss the contractor’s performance. Items for discussion include, but are not limited to inspection results, customer complaints, opportunities to improve performance, steps taken by the contractor to prevent occurrences in the future. The contractor shall provide a summation of unsatisfactory findings and customer complaints and provide insight into any identified trends.

H. OTHER REQUIREMENTS: All Items are contained in this subsection are required to be provided by the contractor.

Requirement Timeline/Deadline/Specification

Provide Reports / Job related data upon request. Contractor is required to provide reports and job-related data within 3 business days of request. Reports may include but are not limited to: hours worked, supplies consumed, accident reports, summary of quality assurance program results, summary of complaints, etc.

List of Employees Contractor shall provide comprehensive list of employees, prior to the start of the contract. The employee list must include good contact phone numbers for each employee.

Seamlessness of Service Contractor is responsible to provide replacement personnel immediately in the event that any of their employees cannot complete the work assigned. There shall be no instances where work is not performed as required and in accordance with Work Hours (Section B).

I. INSPECTION AND ACCEPTANCE

Inspection

Performance shall be inspected by the Contracting Officer’s Representative (COR) or his designated inspector in accordance with FAR Clause 52.212.4 (a), Contract Terms and Conditions-Commercial Items (Nov 2023) Inspection/Acceptance.

Acceptance

Acceptance of the work shall be contingent upon approval of the Contracting Officer’s Representative (COR). FAR Clause 52.212.4 (a), Contract Terms and Conditions-Commercial Items (Nov 2023) Inspection/Acceptance.

J. PAYMENT

Shall be made in accordance with FAR Clause 52.212-4 (i), Contract Terms and Conditions-Commercial Items (Nov 2023) Payments. Invoices for payment must be submitted by contractor through the Invoice Processing Platform (https://www.ipp.fms.treas.gov/) for payment.

K. Biobased Products Utilization

The Contractor shall utilize products and materials made from biobased materials to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards.

All supplies and materials to be used in the performance of work described herein are subject to the approval of the Contracting Officer Representative (COR). Biobased products that are designated for preferred procurement under USDA's BioPreferred program must meet the required minimum biobased content as stated at www.biopreferred.gov.

Federal law and the Federal Acquisition Regulation direct that all federal agencies purchase biobased products in categories identified by the U.S. Department of Agriculture (USDA). To date, USDA has identified 139 categories (e.g. cleaners, carpet, lubricants, paints) of biobased products for which agencies and their contractors have mandatory purchasing requirements. As USDA identifies product categories for mandatory federal purchasing, minimum biobased content is established for the category.

Biobased product purchasing requirements are included in solicitations, contracts, Task Order, and specifications.

Product Categories

The USDA BioPreferred® Program designates categories for federal purchasing as well as identifies certification categories for the voluntary labeling initiative. Unique biobased content minimums have been established as part of the process of designating categories for federal purchasing preference. Categories that only fall under the voluntary labeling initiative have a minimum biobased content of 25%.

The list below includes all certification product categories. Categories also designated for federal purchasing preference are identified with the "FP" symbol and can be filtered by deselecting the check box below.

If you do not believe your product fits into any of the categories currently identified by the USDA BioPreferred Program, you may put your product in the "Other" category (not listed below) and Suggest New Product Category.

Final decision of category selection will be determined during application review. For more information on biobased content and how it is calculated, please review the presentation on Understanding Biobased Content.

Alphabetical list of Biobased product categories can be accessed via https://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml http://www.ipp.fms.treas.gov/) http://www.biopreferred.gov/ http://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml

L. Background Checks

Background checks are required to comply with Presidential Directive HSPD-12 that requires “for unescorted entry into a federal facility, the individual will have a background investigation on file.” Within ten calendar days of contract award or a new employee being selected for work on this contract, provide a complete list of the name, address, social security number, date of birth and work phone of each employee involved in the performance of this contract.

Information shall be submitted only to the identified Government PIV Sponsor.