1243ZP20Q0008 RFQ Apalachicola DO.pdf

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Apalachicola National Forest District Office - Janitorial Services
Solicitation number
1243ZP20Q0008
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About this file

This is a combined synopsis and solicitation for janitorial services at the Apalachicola National Forest District Office in Bristol, Florida. The solicitation is set aside for small businesses and seeks quotes for a firm fixed price janitorial services contract with a base period of six months and four one-year option periods. The anticipated NAICS code is 561720 and PSC code is S201. Quotes are due by March 19, 2020 and should be emailed to the point of contact. The performance location is the Apalachicola District Office and the contracting agency is the USDA Forest Service. Evaluation factors are experience, past performance, and price. The document provides contact information for technical and contractual questions.

The solicitation seeks janitorial services including cleaning of carpets, floors, restrooms, windows, fixtures and other interior areas on a weekly basis. It also requires deep cleaning of carpets semi-annually. The solicitation includes a statement of work, contractor furnished property requirements, government furnished property and a quality assurance plan for monitoring performance standards.

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Combined Synopsis/Solicitation

1243ZP20Q0008 Request for Quote (RFQ)

JANITORIAL SERVICES

1. This is a combined synopsis/solicitation for commercial services prepared in accordance with the format prescribed in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

2. This solicitation is being issued as a 100% SMALL BUSINESS SET-ASIDE.

3. North American Industrial Classification Standard (NAICS): 561720

4. Product Service Code: S201.

5. Anticipated Contract Type: Firm Fixed Price

6. Anticipate Period of Performance

Base- Six (6) months: April 1, 2020 – September 30, 2020

Option Year 1: October 1, 2020 – September 30, 2021

Option Year 2: October 1, 2021 – September 30, 2022

Option Year 3: October 1, 2022 – September 30, 2023

Option Year 4: October 1, 2023 - September 30, 2024

Option years are subject to FAR 52.217-9 Option to Extend the Term of the Contract.

7. Performance Location: Apalachicola National Forest at the District Office, located at 11152 State

Road 20 NW, Bristol, FL 32321.

8. The Government is NOT planning a pre quote on-site conference where potential bidders may obtain a better understanding of the work. Prospective bidders are encouraged to visit the site during business hours to view the building.

9. Evaluation Factors: (1) Experience, (2) Past Performance, and (3) Price

10. Technical Questions: William Byrd 850.926.3561 ex.6511

11. Contractual Questions: Dana Immanuelle email: dana.immanuelle@usda.gov telephone: 404.

347.2788.

The RFQ documents will be due via email to Dana Immanuelle no later than Thursday, March 19, 2020 at 5:00 PM Eastern Standard Time (EST) with Subject line titled: 1243ZP20Q0008 ADO.

mailto:dana.immanuelle@usda.gov

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

43ZP

ATLANTA GA 30309-2449

1720 PEACHTREE RD SW SUITE 876 SOU

SOUTHERN REGION

USDA FOREST SERVICE

4286 CODE 16. ADMINISTERED BYCODE

X

X

X

561720

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED OR43ZP

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

03/19/2020 1700 ET

03/05/2020

404-347-2788DANA IMMANUELLE

(No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

1243ZP20Q0008

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 3 988669OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

CRAWFORDVILLE FL 32327-2138

57 TAFF DRIVE

WAKULLA RANGER DISTRICT

USDA FOREST SERVICE

15. DELIVER TO

ATLANTA GA 30309-2449

1720 PEACHTREE RD SW SUITE 876 SOU

SOUTHERN REGION

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$19.50

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULEX

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

USDA FOREST SERVICE

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

Apalachicola District Office - Janitorial Services Period of Performance: 04/01/2020 to 09/30/2024

0001 Apalachicola District Office- Janitorial Base 6 MO Period Product/Service Code: S201 Product/Service Description: HOUSEKEEPING-

CUSTODIAL JANITORIAL

Continued ...

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

XX

DATED

SHEMEKA S. RICKS

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT:

REF.

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

Delivery: 04/01/2020

Period of Performance: 04/01/2020 to 09/30/2020

0002 Option Year 1 12 MO

(Option Line Item)

Product/Service Code: S201

Product/Service Description: HOUSEKEEPING-

CUSTODIAL JANITORIAL

Period of Performance: 10/01/2020 to 09/30/2021

0003 Option Year 2 12 MO

(Option Line Item)

Product/Service Code: S201

Product/Service Description: HOUSEKEEPING-

CUSTODIAL JANITORIAL

Period of Performance: 10/01/2021 to 09/30/2022

0004 Option Year 3 12 MO

(Option Line Item)

Product/Service Code: S201

Product/Service Description: HOUSEKEEPING-

CUSTODIAL JANITORIAL

Period of Performance: 10/01/2022 to 09/30/2023

0005 Option Year 4 12 MO

Continued ...

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

3 2 of

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 3

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

1243ZP20Q0008

(Option Line Item)

Product/Service Code: S201

Product/Service Description: HOUSEKEEPING-

CUSTODIAL JANITORIAL

Period of Performance: 10/01/2023 to 09/30/2024

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

ITEM DESCRIPTION QUANTITY UNIT PRICE PER UNIT TOTAL PRICE

1 Base Year: 01 April 2020 thru 30 September 2020 6 MONTHS

2 Option Year 1: 1 October 2020 thru 30 September 2021 12 MONTHS

3 Option Year 2: 1 October 2021 thru 30 September 2022 12 MONTHS

4 Option Year 3: 1 October 2022 thru 30 September 2023 12 MONTHS

5 Option Year 4: 1 October 2023 thru 30 September 2024 12 MONTHS

TOTAL FOR ALL YEARS:

Apalachicola Ranger District

SCHEDULE OF ITEMS

Statement of Work

1. Scope of Work

The Contractor shall supply all labor, supervision, equipment, supplies, and services necessary to perform janitorial services for the Apalachicola Ranger District

Administrative Office as stated in the Performance Work Statement Tasks with the exception of Government Furnished Property stated in Section 7. Tasks are expected to be performed accordingly and not upon an “as needed” basis.

2. Location

The Apalachicola Ranger District Administrative Office is located at 11152 State Road

20 NW, Bristol, FL 32321-3447. For additional information, call 850-926-3561 x6513.

3. Description of Work Area

The area under this contract covers office space and related areas such as entrance/exit ways, corridors, and restrooms. This does not include the square footage of the sidewalk.

4. Safety

Contractors are subject to all applicable State and Federal OSHA rules and regulations.

5. Security

The Contractor shall protect Government property, buildings, equipment, materials, records, and data against unauthorized access, loss, or damage.

The Contractor shall announce their arrival and departure to employees who may be occupying the building. Doors shall be left locked unless otherwise instructed.

The Contractor shall ensure that all keys issued by the Government are kept secure and not used by unauthorized persons. Government-issued keys shall not be duplicated. The

Contractor shall reimburse the Government for replacement of locks or re-keying as a result of Contractor loss or negligence.

Only the Contractor’s employees are allowed in the building or on the job site. The

Contractor is prohibited from opening locked areas to permit entrance of persons other than the Contractor’s employees.

The Contractor shall not attempt to reconnect or re-plug any computer wiring disconnected or disturbed during the performance of this contract. The Contractor shall leave written notification of any computer equipment accidentally disconnected in a location determined by the Contracting Officer’s Representative (COR).

The Contractor shall not disturb papers on desks, or bulletin boards nor shall the Contractor use

Government telephones or other equipment except for emergency use.

6. Contractor Furnished Property

The Contractor shall supply all labor and supervision as well as supplies and equipment necessary to satisfactorily meet or exceed the performance standards of this contract.

The contractor must comply with Section 9002 of the Farm Security and Rural Investment

Act of 2002 (FSRIA), Executive Order (EO) 13423, “Strengthening Federal Environmental, Energy, and Transportation Management”, and the Federal Acquisition Regulations to provide green products. All supplies and materials shall be of a type and quantity that conform to applicable Federal specifications and standards, and to the extent feasible and reasonable; include the exclusive use of biobased, recycled content, energy star, and environmentally preferable products. https://www.biopreferred.gov/BioPreferred/

Contractor furnished supplies and equipment shall include but may not be limited to:

Cleaning equipment (vacuum cleaners, vacuum bags/filters, buckets, brooms, mops, brushes, sponges, cloths, etc.).

Cleaning supplies for shampooing carpet.

Cleaning equipment shall be equipped to prevent marking/denting of

Government property.

Window washing capabilities for all window surfaces covered in the specifications.

Cleaning supplies for glass, ceramic tile, vinyl floors, wood, bathroom fixtures, metal surfaces, etc.

All safety equipment and materials to insure compliance with State and Federal OSHA regulations.

7. Government Furnished Property

The Government will provide the following items of Government property.

Dumpster/trash container adjacent to the building.

A storage room for both Contractor and Government supplied equipment and materials.

Liquid hand soap, dishwashing liquid, toilet paper, toilet seat protectors, plastic trashcan liners, trash bags, and paper for towel dispensers.

The Contractor and the Government will coordinate the effective use of the storage area and will mutually monitor the level of Government furnished supplies to ensure adequate amounts are on https://www.biopreferred.gov/BioPreferred/ hand.

8. Cleaning Scheduling

The Government may schedule events after normal business hours or on weekends. In such cases, the COR will notify the Contractor within 24 hours of the event. Services shall be performed outside of normal business hours as specified in Section B.9.

Semi-annual services shall be scheduled and prior approved by the COR. The Contractor shall notify the COR at least three working days prior to beginning these scheduled services with five working day notice for carpet shampooing. Once started, these services shall be carried through to completion without interruption, weather conditions for outside work allowing.

Should the services require more than one day of work, the Contractor shall document the extent and location of the work for each day.

9. PERFORMANCE WORK STATEMENT TASKS

9.1 Weekly Cleaning Services

After 5:00 pm on Wednesday

9.1.1 General Office, Kitchen, Porches, and Doorways.

1. Vacuum/sweep carpeted and non-carpeted floors.

2. Wet mop and clean non-carpeted floors. Kitchen and restroom floors shall be disinfected.

3. Clean soiled areas on walls, light switches, interior doors, furniture, and other horizontal and vertical surfaces throughout the building where evident.

4. Wipe clean all glass, handles, and surfaces of slider and entrance doors.

5. Clean counter tops and tables.

6. Wipe clean water-fountain with disinfectant and polish.

7. Empty recycling containers and leave recycled material in a location designated by

COR.

8. Empty solid waste in and adjacent to trashcans.

9. Dust all reachable horizontal surfaces and vertical surfaces up to 85 inches height from floor where accessible. Dusting areas include but are not limited to mini- blinds, desks, tables, filing cabinets, open shelves, office/electronic equipment, window sills, ledges, door trim, chair rail, wall hangings, and signs. Dust computers & televisions with lint free, dry, static free cloth.

10. Wipe clean telephone receivers with disinfectant.

11. “Sweep” porches, patio, and sidewalks around entire building. Clean bench and picnic table.

9.1.2 Kitchen

1. Wipe clean and disinfect kitchen appliances.

2. Clean and disinfect kitchen sink, counter top, and table surfaces.

3. Restock paper products.

9.1.3 Restrooms

1. Restock all restroom supplies, including one extra roll of toilet paper per toilet.

2. Clean and disinfect all restroom floors, surfaces, and fixtures.

3. Empty all restroom trash receptacles.

9.2 Tri-annual Cleaning Services – December, April, and August of 2020 and 2021.

9.2.1 General Office

1. Clean and shampoo carpet. The carpet surface is estimated to be 3,174 square feet.

2. Wash windows, screens, and mini-blinds.

3. Damp wipe baseboards.

4. Clean all light fixtures, ceiling fans and lights, vents, top cupboard surfaces, and other high surfaces greater than 85 inches.

10. Quality Assurance and Surveillance Plan

The Quality Assurance and Surveillance Plans (Attachment 2) outline the specific service required and promote continuous improvements in contractor performance. The government expects the contractor to perform at the acceptable level throughout the life of the contract.

The Forest Service will periodically inspect the contractor’s work to ensure compliance with the contract requirements. Any deficiencies in quality or timeliness of performance will be documented on a weekly basis. The contractor will be notified in writing of noted deficiencies and given a copy of documentation. Contractor shall correct all noted deficiencies within 2 working days following notification. Repeated performance deficiencies may result in termination

CONTRACT TERMS AND CONDITIONS

COMMERCIAL ITEMS

FAR 52.252-2 Clauses Incorporated by Reference. (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://farsite.hill.af.mil/

(End of clause)

52.204-13, System for Award Management Maintenance (OCT 2018)

52.204-18, Commercial and Government Entity Code Maintenance (JUL 2016)

52.212-4 Contract Terms and Conditions—Commercial Items. (OCT 2018)

52.223-2 Affirmative Procurement of Bio-based Products under Service and Construction

Contracts. (SEPT 2013)

52.246-1 Contractor Inspection Requirements. (APR 1984)

52.246-4 – Inspection of Services – Fixed-Price (Aug. 1996)

52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive

Orders – Commercial Items (Jan 2020)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or

Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements

(Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing

Appropriations Act 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or

Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L.

115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance

Services or Equipment. (Aug 2019) (Section 889(a)(1)(A) of Pub. L. 115-232)

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov2015)

(5) (4) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(6) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77, 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the contracting officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

http://farsite.hill.af.mil/

_X_ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate

I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

_X_ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509).

(3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (Jun 2010) (Section 1553 of Pub L. 111-5) (Applies to contracts funded by the American

Recovery and Reinvestment Act of 2009).

(4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct

2018) (Pub. L. 109-282) (31 U.S.C. 6101 note).

(5) [Reserved]

(6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div.

C).

(7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct

2016) (Pub. L. 111-117, section 743 of Div. C).

(8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (Oct 2015) (31 U.S.C. 6101 note).

(9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41

U.S.C. 2313).

(10) [Reserved]

(11) (i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011) (15 U.S.C. 657a).

(ii) Alternate I (Nov 2011) of 52.219-3.

(12) (i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business

Concerns (Oct 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer)(15 U.S.C. 657a).

(ii) Alternate I (Jan 2011) of 52.219-4.

(13) [Reserved]

_X (14) (i) 52.219-6, Notice of Total Small Business Aside (Nov 2011) (15 U.S.C. 644).

(ii) Alternate I (Nov 2011).

(iii) Alternate II (Nov 2011).

(15) (i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

(ii) Alternate I (Oct 1995) of 52.219-7.

(iii) Alternate II (Mar 2004) of 52.219-7.

(16) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)).

(17) (i) 52.219-9, Small Business Subcontracting Plan (Aug 2018) (15 U.S.C. 637 (d)(4)).

(ii) Alternate I (Nov 2016) of 52.219-9.

(iii) Alternate II (Nov 2016) of 52.219-9.

(iv) Alternate III (Nov 2016) of 52.219-9.

(v) Alternate IV (Aug 2018) of 52.219-9.

(18) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15 U.S.C. 644€).

(19) 52.219-14, Limitations on Subcontracting (Jan 2017) (15 U.S.C. 637(a)(14)).

(20) 52.219-16, Liquidated Damages—Subcontracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)).

(21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (Nov

2011) (15 U.S.C. 657f).

_X_ (22) 52.219-28, Post Award Small Business Program Re-representation (Jul 2013) (15 U.S.C. 632(a)(2)).

(23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically

Disadvantaged Women-Owned Small Business Concerns (Dec 2015) (15 U.S.C.

637(m)).

(24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small

Business Concerns Eligible Under the Women-Owned Small Business Program (Dec 2015) (15

U.S.C. 637(m)).

_X_ (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

_X_ (26) 52.222-19, Child Labor—Cooperation with Authorities and Remedies (Jan 2018) (E.O. 13126).

_X_ (27) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

_X_ (28) (i) 52.222-26, Equal Opportunity (Sep 2016) (E.O. 11246).

(ii) Alternate I (Feb 1999) of 52.222-26.

(29) (i) 52.222-35, Equal Opportunity for Veterans (Oct 2015) (38 U.S.C. 4212).

(ii) Alternate I (July 2014) of 52.222-35.

_X_ (30) (i) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793).

(ii) Alternate I (July 2014) of 52.222-36.

(31) 52.222-37, Employment Reports on Veterans (Feb 2016) (38 U.S.C. 4212).

(32) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act

(Dec 2010) (E.O. 13496).

_X_ (33) (i) 52.222-50, Combating Trafficking in Persons (JAN 2019) (22 U.S.C. chapter 78 and

E.O. 13627).

(ii) Alternate I (Mar 2015) of 52.222-50, (22 U.S.C. chapter 78 and E.O. 13627).

(34) 52.222-54, Employment Eligibility Verification (Oct 2015). (E. O. 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.)

(35) (i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA-

Designated Items (May 2008) (42 U.S.C. 6962€(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

(ii) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)€). (Not applicable to the acquisition of commercially available off-the-shelf items.)

(36) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential

Hydrofluorocarbons (Jun 2016) (E.O.13693).

(37) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air

Conditioners (Jun 2016) (E.O. 13693).

(38) (i) 52.223-13, Acquisition of EPEAT® -Registered Imaging Equipment (Jun 2014) (E.O.s 13423 and

13514

(ii) Alternate I (Oct 2015) of 52.223-13.

(39) (i) 52.223-14, Acquisition of EPEAT® -Registered Television (Jun 2014) (E.O.s 13423 and 13514).

(ii) Alternate I (Jun 2014) of 52.223-14.

(40) 52.223-15, Energy Efficiency in Energy-Consuming Products (Dec 2007) (42 U.S.C. 8259b).

(41) (i) 52.223-16, Acquisition of EPEAT® -Registered Personal Computer Products (Oct

2015) (E.O.s 13423 and 13514).

(ii) Alternate I (Jun 2014) of 52.223-16.

_X_ (42) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging while Driving

(Aug 2011) (E.O. 13513).

(43) 52.223-20, Aerosols (Jun 2016) (E.O. 13693).

(44) 52.223-21, Foams (Jun 2016) (E.O. 13696).

(45) (i) 52.224-3, Privacy Training (Jan 2017) (5 U.S.C. 552a).

(ii) Alternate I (Jan 2017) of 52.224-3.

_X_ (46) 52.225-1, Buy American–Supplies (May 2014) (41 U.S.C. chapter 83).

(47) (i) 52.225-3, Buy American–Free Trade Agreements–Israeli Trade Act (May 2014) (41

U.S.C. chapter 83, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, Pub. L. 103-182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43).

(ii) Alternate I (May 2014) of 52.225-3.

(iii) Alternate II (May 2014) of 52.225-3.

(iv) Alternate III (May 2014) of 52.225-3.

(48) 52.225-5, Trade Agreements (Aug 2018) (19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note).

(49) 52.225-13, Restrictions on Certain Foreign Purchases (June 2008) (E.O.’s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).

(50) 52.225-26, Contractors Performing Private Security Functions Outside the United States

(Oct 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year

2008; 10 U.S.C. 2302 Note).

(51) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov 2007) (42 U.S.C. 5150).

(52) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (Nov

2007) (42 U.S.C. 5150).

(53) 52.232-29, Terms for Financing of Purchases of Commercial Items (Feb 2002) (41 U.S.C.

4505), 10 U.S.C. 2307(f)).

(54) 52.232-30, Installment Payments for Commercial Items (Jan 2017) (41 U.S.C. 4505, 10 U.S.C.

2307(f)).

_X_ (55) 52.232-33, Payment by Electronic Funds Transfer–System for Award Management (Oct

2018) (31 U.S.C. 3332).

(56) 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award

Management (Jul 2013) (31 U.S.C. 3332).

(57) 52.232-36, Payment by Third Party (May 2014) (31 U.S.C. 3332).

(58) 52.239-1, Privacy or Security Safeguards (Aug 1996) (5 U.S.C. 552a).

(59) 52.242-5, Payments to Small Business Subcontractors (Jan 2017) (15 U.S.C. 637(d)(12)).

(60) (i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006)

(46 U.S.C. Appx 1241(b) and 10 U.S.C. 2631).

(ii) Alternate I (Apr 2003) of 52.247-64.

(iii) Alternate II (Feb 2006) of 52.247-64.

(c) The Contractor shall comply with the FAR clauses in this paragraph €, applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or executive orders applicable to acquisitions of commercial items:

(1) 52.222-17, Non-displacement of Qualified Workers (May 2014) (E.O. 13495)

_X_ (2) 52.222-41, Service Contract Labor Standards (Aug 2018) (41 U.S.C. chapter 67.).

_X_ (3) 52.222-42, Statement of Equivalent Rates for Federal Hires (May 2014) (29 U.S.C. 206 and 41 U.S.C.

chapter 67):

_X_ (4) 52.222-43, Fair Labor Standards Act and Service Contract Labor Standards – Price

Adjustment (Multiple Year and Option Contracts) (Aug 2018) (29 U.S.C.206 and 41 U.S.C. chapter

67).

(5) 52.222-44, Fair Labor Standards Act and Service Contract Labor Standards – Price

Adjustment (May 2014) (29 U.S.C. 206 and 41 U.S.C. chapter 67).

(6) 52.222-51, Exemption from Application of the Service Contract Labor Standards to

Contracts for Maintenance, Calibration, or Repair of Certain Equipment–Requirements (May

2014) (41 U.S.C. chapter 67).

(7) 52.222-53, Exemption from Application of the Service Contract Labor Standards to

Contracts for Certain Services–Requirements (May 2014) (41 U.S.C. chapter 67).

_X_ (8) 52.222-55, Minimum Wages Under Executive Order 13658 (Dec 2015) (E.O. 13658).

(9) 52.222-62, Paid Sick Leave Under Executive Order 13706 (JAN 2017) (E.O. 13706).

(10) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations. (May 2014) (42 U.S.C. 1792).

(d) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph

(d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records –

Negotiation.

(1) The Comptroller General of the United States, or an authorized representative of the

Comptroller General, shall have access to and right to examine any of the Contractor’s directly pertinent records involving transactions related to this contract.

(2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.

(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.

(e)(1) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c) and (d) of this clause, the Contractor is not required to flow down any FAR clause, other than those in this paragraph €(1) in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause—

(i) 52.203-13, Contractor Code of Business Ethics and Conduct (Jan 2019) (41 U.S.C. 3509).

(ii) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements

(Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing

Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(iii) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities

(Jul 2018) (Section 1634 of Pub. L. 115-91).

(iv) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance

Services or Equipment. (Aug 2019) (Section 889(a)(1)(A) of Pub. L. 115-232).

(v) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $700,000 ($1.5 million for construction of any public facility), the subcontractor must include 52.219-8 in lower tier subcontracts that offer subcontracting opportunities.

(vi) 52.222-17, Non-displacement of Qualified Workers (May 2014) (E.O. 13495). Flow down required in accordance with paragraph (1) of FAR clause 52.222-17.

(vii) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

(viii) 52.222-26, Equal Opportunity (Sep 2016) (E.O. 11246).

(ix) 52.222-35, Equal Opportunity for Veterans (Oct 2019) (38 U.S.C. 4212).

(x) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793).

(xi) 52.222-37, Employment Reports on Veterans (Feb 2016) (38 U.S.C. 4212).

(xii) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec

2010) (E.O. 13496). Flow down required in accordance with paragraph (f) of FAR clause 52.222-

40.

(xiii) 52.222-41, Service Contract Labor Standards (Aug 2018), (41 U.S.C. chapter 67).

(xiv)(A) 52.222-50, Combating Trafficking in Persons (Jan 2019) (22 U.S.C. chapter 78 and E.O. 13627).

(B) Alternate I (Mar 2015) of 52.222-50 (22 U.S.C. chapter 78 E.O. 13627).

(xv) 52.222-51, Exemption from Application of the Service Contract Labor Standards to

Contracts for Maintenance, Calibration, or Repair of Certain Equipment–Requirements (May

2014) (41 U.S.C. chapter 67.)

(xvi) 52.222-53, Exemption from Application of the Service Contract Labor Standards to

Contracts for Certain Services–Requirements (May 2014) (41 U.S.C. chapter 67)

(xvii) 52.222-54, Employment Eligibility Verification (Oct 2015) (E. O. 12989).

(xviii) 52.222-55, Minimum Wages Under Executive Order 13658 (Dec 2015).

(xix) 52.222-62, Paid sick Leave Under Executive Order 13706 (JAN 2017) (E.O. 13706).

(xx) (A) 52.224-3, Privacy Training (Jan 2017) (5 U.S.C. 552a).

(B) Alternate I (Jan 2017) of 52.224-3.

(xxi) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Oct

2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008;

10 U.S.C. 2302 Note).

(xxii) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations. (May 2014) (42

U.S.C. 1792). Flow down required in accordance with paragraph € of FAR clause 52.226-6.

(xxiii) 52.247-64, Preference for Privately-Owned U.S. Flag Commercial Vessels (Feb 2006)

(46 U.S.C. Appx 1241(b) and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64.

(2) While not required, the Contractor may include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations.

(End of Clause)

52.217-8 – Option to Extend Services Option to Extend Services (Nov 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The

Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

52.217-9 Option to Extend the Term of the Contract. (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within

30 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5 years.

52.232-19 Availability of Funds for the Next Fiscal Year. (Apr 1984)

Funds are not presently available for performance under this contract beyond September 30, 2020. The

Government’s obligation for performance of this contract beyond that date is contingent upon the availability of appropriated funds from which payment for contract purposes can be made. No legal liability on the part of the Government for any payment may arise for performance under this contract beyond September 30, 2020until funds are made available to the Contracting Officer for performance and until the Contractor receives notice of availability, to be confirmed in writing by the Contracting

Officer.

AGAR 452.215-73 Post-award Conference. (NOV 1996)

A post award conference with the successful offeror is required. It will be scheduled within 15 days after the date of contract award. The conference will be held at: a date and time to be determined.

SOLICITATION PROVISIONS

52.252-1 Solicitation Provisions Incorporated by Reference (OCT 2018)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es): http://farsite.hill.af.mil/

52.204-7 System for Award Management (Oct 2018)

52.204-16 Commercial and Government Entity Code Reporting (JUL 2016)

52.223-1 Bio Based Product Certification (MAY 2012)

52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance

Services or Equipment (DEC 2019)

52.212-1 -- Instructions to Offerors -- Commercial Items. (Jan 2017)

52.212-2 Evaluation Commercial Items (Oct 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers

Technical Experience Past Performance Price

Technical and past performance, when combined, are equal when compared to price.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c)A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

52.212-3 Offeror Representations and Certifications—Commercial Items. (DEC 2016) The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) website located at https://www.sam.gov/portal.

(b) (1) Annual Representations and Certifications. Any changes provided by the Offeror in paragraph (b)(2) of this provision do not automatically change the representations and certifications in SAM

(2) The offeror has completed the annual representations and certifications electronically in SAM accessed through http://www.sam.gov. After reviewing SAM information, the Offeror verifies by submission of this offer that the representations and certifications currently posted electronically at FAR 52.212-3, Offeror Representations and

Certifications-Commercial Items, have been entered or updated in the last 12 months, are current, accurate, complete, and applicable to this solicitation (including the business size standard applicable to the NAICS code referenced for this solicitation), at the time this offer is submitted and are incorporated in this offer by reference (see FAR 4.1201), except for paragraphs ______________.

http://farsite.hill.af.mil/ https://www.sam.gov/portal http://www.sam.gov/ https://www.acquisition.gov/content/part-52-solicitation-provisions-and-contract-clauses#i1060550 https://www.acquisition.gov/content/part-4-administrative-and-information-matters#i1121876

[Offeror to identify the applicable paragraphs at (c) through (v) of this provision that the offeror has completed for the purposes of this solicitation only, if any.

These amended representation(s) and/or certification(s) are also incorporated in this offer and are current, accurate, and complete as of the date of this offer.

Any changes provided by the offeror are applicable to this solicitation only, and do not result in an update to the representations and certifications posted electronically on SAM.]

The following item shall be returned to Dana.Immanuelle@usda.gov by 11:59PM EST March

17, 2020 in order to be considered eligible for award:

(1) SF 1449 Signature page signed by a certifying company official

(2) Schedule of Items price sheet

(3) Past Performance Survey- contracts similar in complexity and value performed in the last three (3) years (maximum five (5) contracts). Provide point of contact (POC) for each contract to include name, telephone, number and email address

(4) Experience- resume of key personnel designated as the supervisor/manager for this contract

(5) Representations and Certifications paragraphs (c)-(v) IF 52.212-3 Offer Representations and

Certifications-Commercial Items, paragraph (b) does not apply.

mailto:Dana.Immanuelle@usda.gov

LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

Attachment 1: Performance Requirements Summary

Attachment 2: Quality Assurance and Surveillance Plan

Attachment 3: Apalachicola District Office Floor Plan

Attachment 4: Past Performance Survey

Attachment 5: Service Contract Act, Wage Determination- Wakulla County, Florida

ATTACHMENT 1

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

The Contract Requirements listed in the attached PRS summarize specific tasks which are to be performed under this contract. The Performance Requirements associated with each Contract

Requirement are shown in the PRS and include:

a. Work Requirements. Work Requirements are a series of tasks associated with each particular Contract Requirement and are listed in column 1 of the PRS. The Work Requirements are typically specified in terms of timeliness of performance, the quality of work, and the preparation of documentation (if applicable).

b. Quality/ Performance Standards. The Standard of Performance for each Work

Requirement is identified in column 2 of the PRS to the respective paragraph in the Statement of

Work which specifies in detail the work to be performed.

c. Acceptable Quality Level (AQL) . The Acceptable Quality Level for each Work

Requirement is identified in column 3 of the PRS. The Acceptable Quality Level, when exceeded, indicates that the Contractor's overall monthly performance is unsatisfactory. The

AQL does not represent a threshold for payment deductions. Deductions can be taken for any defects (with appropriate credit for rework) regardless of whether or not the AQL was exceeded.

d. Means of Measurement (MOM). The Means of Measurement for each work requirement is identified in column 4 of the PRS. The MOM indicates the methods used for purposes of Quality Assurance by the COR.

e. Negative/Positive Incentives. The Negative/Positive Incentives for each work requirement is identified in columns 5 and 6 of the PRS. Where there are more than one negative incentive noted one or all may be used.

Task/Critical

Subtask

Quality/

Performance

Standards

Acceptable

Quality

Level

Means of

Measurement

Negative

Incentives

Positive

Incentives

Space Cleaning Requirements in

Section C.V. and as specified in

Attachment 6 will be met

95% acceptability to meet this requirement

Inspections by

Government and customer complaints

1. Rework of line items that are not

D5 at no cost to the government.

2. Deduction for D5 line items.

3. Negative performance rating.

Positive performance rating.

Floor Care Requirements in

Section C.V. and as specified in

Attachment 6 will be met

95% acceptability to meet this requirement

Inspections by

Government and customer complaints

1. Rework of line items that are not

D5 at no cost to the government.

2. Deduction for D5 line items.

3. Negative performance rating.

Positive performance rating.

Restroom Services Requirements in

Section C.V. and as specified in

Attachment 6 will be met

95% acceptability to meet this requirement

Inspections by

Government and customer complaints

1. Rework of line items that are not

D5 at no cost to the government.

2. Deduction for D5 line items.

3. Negative performance rating.

Positive performance rating.

Service Calls

Requirements in

Section C.V. and as specified in

Attachment 6 will be met

No instances of failure to meet this requirement

Inspections by

Government and customer complaints

1. Rework of line items at no cost to the government or deduction for incomplete items.

2. Negative performance rating

Positive performance rating.

Stripping &

Waxing Floors

Requirements in

Section C.V. and as specified in

Attachment 6 will be met

95% acceptability to meet this requirement

Inspections by

Government and customer complaints

1. Rework of line item at no cost to the government or deduction for incomplete items.

2. Negative performance rating.

Positive performance

Task/Critical

Subtask

Quality/

Performance

Standards

Acceptable

Quality

Level

Means of

Measurement

Negative

Incentives

Positive

Incentives

Cleaning Light

Fixtures

Requirements in

Section C.V. and as specified in

Section J, Attachment 6 will be met

95% acceptability to meet this requirement

Inspections by

Government and customer complaints

1. Rework of line item at no cost to the government or deduction for incomplete items.

2. Negative performance rating.

Positive performance rating.

Low Dusting

/Cleaning

Requirements in

Section C.V. and as specified in

Section J, Attachment 6 will be met

95% acceptability to meet this requirement

Inspections by

Government and customer complaints

1. Rework of line item at no cost to the government or deduction for incomplete items.

2. Negative performance rating.

Positive performance rating.

High Dusting

/Cleaning

Requirements in

Section C.V. and as specified in

Section J, Attachment 6 will be met

95% acceptability to meet this requirement

Inspections by

Government and customer complaints

1. Rework of line item at no cost to the government or deduction for incomplete items.

2. Negative performance rating.

Positive performance rating.

Cleaning Interior

Glass

Requirements in

Section C.V. and as specified in

Section J, Attachment 6 will be met

95% acceptability to meet this requirement

Inspections by

Government and customer complaints

1. Rework of line item at no cost to the government or deduction for incomplete items.

2. Negative performance rating.

Positive performance rating.

Cleaning Venetian

Blinds

Requirements in

Section C.V. and as specified in

Section J, Attachment 6 will be met

95% acceptability to meet this requirement

Inspections by

Government and customer complaints

1. Rework of line item at no cost to the government or deduction for incomplete items.

2. Negative performance rating.

Positive performance rating.

Locked Areas

Requirements

Requirements specified in

Section C.IV.

“Lock Areas” will be met

100% acceptability to meet this requirement

Inspections by

Government and customer complaints

1. Charged for missing or damaged items.

2. Negative performance rating.

Positive performance rating.

Security

Requirements

Requirements specified in

Section C.IV.

“Security” will be met

100% acceptability to meet this requirement

Inspections by

Government and customer complaints

1. Charged for missing or damaged items.

2. Negative performance rating.

Positive performance

ATTACHMENT 2

Quality Assurance and Surveillance Plan

Weekly Services Quality Assurance and Surveillance Plan

Required Services Performance Standards Monitoring Method Performance Threshold

9.1.1

Nos. 1-2

Carpet and floor vacuuming/ sweeping, & wet mop

Floor surfaces, including corners, and crevices are clean and free of dust, dirt, and other debris. Furniture, baseboards, and other surfaces are free of equipment markings.

Vacuum and clean mats/rugs so that they are free of visible lint, litter, soil, and other foreign matter.

All tears, burns, and raveling shall be brought to the attention of the COR.

Non-carpeted floors shall be free of streaks, mop marks, detergent residue, skipped areas, or any evidence of soil, stains, film, debris, or standing water. Floors shall be dry and non-slippery. Walls and baseboards shall be free of splashing and marks from equipment. Floor shall be dry prior to re-positioning of mats.

The contractor will have chairs, mats, rugs, trash receptacles, and easily moveable items tilted or moved to sweep/vacuum/mop underneath and return them to their original position when work is complete. The contractor will not return any item to its original position while the floor is wet which will cause rust marks, mold, or any other stains on floor surfaces.

All services will be subject to visual checks by the COR or designated inspector.

All performance standards satisfactorily met and no more than one (1) customer complaints are received and substantiated by the

COR per calendar month.

9.1.1

No. 3 Spot Cleaning

All visible walls, light switches, furniture, etc. are free of spillage, spots, grime, smears, and stains. Spot cleaned areas shall blend in with the surrounding area.

Weekly Services Quality Assurance and Surveillance Plan (continued)

Required

Services

Performance Standards Monitoring Method Performance Threshold

9.1.1

No. 4

Doorways and entryways

All glass in doors and doorways are clean and free of fingerprints, smudges, streaks, watermarks, spots, and are not cloudy. Door handles, frame, and surfaces are clean and free of dirt, grease, grass, bugs, streaks, and grime.

Doors are clean inside and out.

All services will be subject to visual checks by the COR or designated inspector.

All performance standards satisfactorily met and no more than one (1) customer complaints are received and substantiated by the

COR per calendar month.

9.1.1

No. 5

Counter tops and tables

Countertops and tables are cleaned and free of dirt, grease, smudges, sticky spots, and streaks.

9.1.1

No. 6

Water-fountains

The stainless steel surfaces are clean and bright, and free of dust, spots, stains, and streaks. Nozzles are clean and free of encrustation. Handles are clean and free of dirt, grease, and grime.

9.1.1

No. 7

Recycling

Indoor recycling containers shall be free of debris and bagged or grouped accordingly and secured in the designated location. The paper shredder container shall be emptied and bagged.

9.1.1

No. 8

Solid Waste

All solid waste generated in the building is collected in trash bags, secured, and removed to the outdoor dumpster. Trashcan liners are replaced and not torn, worn, or contain residue or odors after emptying. Debris and trash deposited adjacent to trashcans are removed.

Performance Standards Monitoring Method Performance Threshold

9.1.1

No. 9

Dusting

Reachable horizontal and vertical surfaces are free of cobwebs, dust, dust streaks, and marks left by dusting equipment. A dry white cloth wiped over surfaces should be dust free. Corners and crevices of dusting areas are free of dust and debris.

Screens shall be clean and free of dust, streaks, dusting equipment markings and static build-up.

Moved items should be placed back in their original position. Paper items should not be moved. COR will declare locations where items are not to be moved.

All services will be subject to visual checks by the COR or designated inspector.

All performance standards satisfactorily met and no more than one (1) customer complaints are received and substantiated by the

COR per calendar month.

9.1.1

No. 10

Telephones

Telephone receivers shall be clean, disinfected, and free of dirt, grease,…

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