Amendment 1 Pre Bid Meeting Q and A.pdf
PDF 329 KB Posted
- Solicitation number
- 1240LQ24Q0062
- Issued by
-
Department of Agriculture Forest Service
About this file
This document is an amendment to a solicitation for an Answering Service contract for the Pueblo Interagency Dispatch Center. The contract period of performance is from August 1, 2024 to July 31, 2029. The previous contract holder was Executive Answering Service. This is a total small business set-aside under NAICS code 561421 with a $19M size standard. The estimated annual contract value is $4,468.99 plus a 6-month extension of $2,062.62. Agents are not required to be dedicated full-time, but must be available for all after-hours calls. The work must be performed in the United States. The solicitation includes details on the expected monthly call volume, average call time, and very few outbound calls. Offerors must provide their process for tracking incoming calls and a decision tree for handling different call types in their technical proposals. The applicable wage determination is 2015-5427 Rev 24 dated 5/9/24, with hourly wages between $17-$19. The solicitation closes on July 30, 2024.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment 1 Wage Determination 15-5427.txt | TXT text file | |
| Pueblo Answering Service Combined SS_RFQ_.pdf |
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(x)
1240LQ24Q0062
x x
1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE
RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR
OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
x
40LQ
LAKEWOOD CO 80401
1617 COLE BLVD
USDA-FS CSA INTERMOUNTAIN 5
07/16/20240001
13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.
12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing
The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
FACILITY CODE CODE
10B. DATED (SEE ITEM 13)
10A. MODIFICATION OF CONTRACT/ORDER NO.
9B. DATED (SEE ITEM 11)
9A. AMENDMENT OF SOLICITATION NO.
CODE
8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)
7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY
PAGE OF PAGES
4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)
1. CONTRACT ID CODE
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
07/16/2024
CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of modification and authority) appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).
E. IMPORTANT: Contractor is not is required to sign this document and return __________________ copies to the issuing office.
ORDER NO. IN ITEM 10A.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
UEI: Not Available
Update with pre bid Q & A
Period of Performance: 08/01/2024 to 07/31/2029
16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)
15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED
(Signature of person authorized to sign) (Signature of Contracting Officer)
REBECCA L. SCHOWALTER
STANDARD FORM 30 (REV. 11/2016)
Prescribed by GSA FAR (48 CFR) 53.243
Previous edition unusable
Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .
Pre-Bid Q & A Pueblo Dispatch Answering Service Solicitation 1240LQ24Q0062
Total Small Business set-aside NAICS 561421 Size Std $19
Previous contract was 1240LT21P0008 Executive Answering Service.
In good standing. Previous year award amount $4,468.99 + 6 month extension of $2,062.62
Training method preferred: Direct from Pueblo Dispatch to Vendor
Are all agents required to be dedicated full-time on this program? No, but available for all after hours calls
Work is to be performed in the United States, not outsourced to a foreign entity
Monthly call volume will vary. May to October is the typical “busy season”
Average call time is 5 minutes, but will vary
Volume of Outbound calls? Very Few
Technical proposal should include the process to track incoming calls and a decision tree with specific questions to ask depending on what type of call comes in
Wage Determination 2015-5427 Rev 24 Dated 5/9/24 Hourly wage should be between $17-$19.
File details come from the government source that posted it. Updated .