Attachment_2_-_Past_Performance_Questionnaire.pdf

123C78180001 PAST PERFORMANCE QUESTIONNAIRE

Offerors must have at least three (3) questionnaires completed by customers and have returned sealed to this office No Later Than the date established for receipt of offers.

Name of Contractor requesting completion of questionnaire:

Name of firm completing questionnaire: ______________________________________________

Name, Title, and Phone Number of Person _______________________________________________

Completing Questionnaire: _______________________________________________

Length of time your firm has been involved with the offeror: ______________________________________

Submit Past Performance Cover Sheet and Questionnaire by Proposal Due Date To:

USDA National Resources Conservation Service

Attn: Stephen Case, Contracting Officer

4407 Bland Road; Suit 117

NC, 27609 or stephen.case@wdc.usda.gov

Based on your knowledge of the contract, please provide your assessment of how well the contractor performed on each of the following topics. Only performance in the past 5years is relevant. Please check the appropriate rating and comment on all responses other than those rated Satisfactory or N/A.

Performance Rating Definitions:

Exceptional

(E) Very Good (V) Satisfactory

(S) Marginal (M) Unsatisfactory

(U) N/A

Indicates performance clearly exceeded requirements.

Area of evaluation contains few minor problems for which corrective action appears highly effective.

Indicates performance exceeded some requirements.

Area of evaluation contains few minor problems for which corrective action appears effective.

Indicates performance meets contractual requirements.

Area of evaluation contains some minor problems for which the corrective actions appear satisfactory.

Indicates performance meets contractual requirements.

Area of evaluation contains a serious problem for which corrective actions have not yet been identified, appear only marginally effective.

Indicates the contractor is in danger of not being able to satisfy contractual requirements and recovery is not likely in a timely manner.

Area of evaluation contains serious problems for which the corrective actions appear ineffective.

Neutral or Unknown

Questions:

How well did the contractor maintain a balanced set of system performance, cost, and schedule requirements during the program?

E V S M U N/A

Did the contractor use its best practice process work across the total team? E V S M U N/A

How effective was the contractor's management? E V S M U N/A

Did the contractor complete all the entry/exit criteria effectively? Were action items established and expeditiously closed?

E V S M U N/A

Did the contractor deliver quality products (reports, analyses, trade studies, LDTs, and specifications) in a timely manner?

E V S M U N/A

How well did the contractor manage reviews with its subcontractors, teammates, and vendors?

E V S M U N/A

Did the contractor apply the best practices and use its experienced personnel? E V S M U N/A

How well did the contractor adhere to the contract schedule in the execution of the program?

E V S M U N/A

How well did the contractor manage the performance of the contract? E V S M U N/A

How well did the contractor employ metrics (e.g., delinquency reporting, reliability growth) to manage performance?

E V S M U N/A

How timely, complete, and usable was the final product? E V S M U N/A

Did the program experience an unusually high requirements change rate? E V S M U N/A

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