WEB_BASED_Ordering_System_-RFI--April_2019--FINAL.docx

United States Department of Agriculture Food Safety and Inspection Service

Request for Information

SUPPLY MANAGEMENT PROGRAM

WITH A WEB-BASED ORDERING SYSTEM

[Type here]

Background The Department of Agriculture, Food Safety and Inspection Service (FSIS) has a Supply Management program located in the Office of Management, Administrative Service Division/Property Management Branch. The Supply Management Program consists of Specialty Supplies and Field Office Supplies for some field office employees and inspectors. Currently, Specialty Supplies are stored directly at the Materiel Management Service Center (MMSC), which is our departmental warehouse located at 6351 Ammendale Road, Beltsville, MD 20705. The office supplies come through the sub-contractor, Base Supply Center (BSC), located in various regions and shipped directly to our inspectors throughout the country, including Guam and Hawaii. The Supply Management Program also consists of storing and shipping accountable forms and non-monetary award items to our customers.

Some of the Specialty Supply items consist of specific hardhats, freezer wear, gloves, etc, along with general office supplies, forms and non-monetary award items such as caps, shirts and other novelties. See attached list of Specialty Supplies and a list of some of the office supplies offered. There are over 7,500 field accounts that rely on the ordering and shipping service. A high quantity of supplies and forms must be shipped out in a timely fashion in order for the inspectors and government employees to perform their daily assignments.

The objective of the FSIS Distribution mission is to provide an integrated pipeline that sustains our Field Inspectors around the country with innovative and tailored logistics services that are ever improving in terms of cost, timeliness, and relative value. The FSIS Distribution vision is to provide best value, competitive distribution services around the clock. FSIS Distribution responsibilities include receipt, storage, issue, packaging, and worldwide transportation of all items placed under its accountability by the FSIS Administrative Services Division.

Objective The objective of this request is to locate a contractor that can provide an efficient web-based ordering system as well as store and ship specialty supplies and forms to a group of approximately 7,500 customer accounts, which mainly consist of food inspectors and other government employees throughout the United States and Puerto Rico, Hawaii and Guam.

Requirements The following guiding principles are:

1. The new code must be a COTS/GOTS/customized solution, capable of being hosted in a FedRAMP compliant “cloud computing” environment;

2. Use of the Agile software development methodology;

3. Use of DevSecOps processes, procedures, and tools in the software development life cycle (SDLC);

4. Identification and use automated tools for code review, security compliance, and user experience testing as part of the software development workflow;

5. Include a responsive user interface (UI) that provides a consistent user experience (UX) and is design responsive to enable operation on variety of devices, including mobile platforms;

6. The proposed solution shall comply with requirements set forth within Section 508 Amendment of the Rehabilitation Act of 1973 for Accessibility and Compliance;

7. The proposed solution shall adhere to all requirements within USDA Policy DR 3080-001 Records Management related to the development, delivery and maintenance of USDA systems.

8. The proposed solution shall adhere to all requirements within USDA Policy DR 3410-001 Information Collections related to the development, delivery and maintenance of USDA systems.

9. If applicable, proposed solution shall possess or be able to obtain a negotiated Terms of Service agreement to be approved by USDA/FSIS;

10. Include appropriate software security mechanisms in compliance with Government security standards;

11. Use “intelligent data” (i.e., XML) rather than images and pictures of text;

12. Apply appropriate data security mechanisms by limiting access to authorized users via seamless integration with USDA’s multi factor authentication – eAuthentication;

13. Training for FSIS’ user communities;

14. Maintain a user-friendly, web-based supply ordering system capable of sending out supplies;

15. Provide on-line help and reference materials about the system and inventory;

16. Ensure all Specialty Supplies meet the required specification;

17. Monitor and manage the inventory levels of all stock;

18. Provide on-line and phone customer service;

19. Manage access and administrative rights to essential FSIS Liaisons to the system and warehouse facilities;

20. Provide warehouse and distribution centers nationwide (including Puerto Rico, Hawaii and Guam) assuring all field supplies deliveries are being received within 5 days;

21. To provide a 24-hour Hotline number for customers to place orders, inquire about the status of an existing order and provide guidance with the system;

22. Perform these management tasks for accountable FSIS Forms Program:

Receive shipments, verify quantity, inspect cartons for damage and provide notification of arrival of forms from contractors;

Maintain inventory of materials and provide biweekly, monthly, etc reporting of Agency accountable forms in real time.

Fulfill order requests received via electronic ordering system, via phone, or mail;

Provide secure storage area for Agency accountable forms;

Manage and track serial number distribution of accountable forms;

Provide documentation of shipment of accountable forms and range of numbers sent when requested for investigations;

Accept and restock form returns

Means of destroying unused forms in a manner that renders them unusable (i.e., shredding)

Ability to set quantity limits as needed to control supply of forms

Inventory system to include ability to send email alerts to FSIS liaison when inventory reaches determined reorder points

Ensure distribution of accountable forms begins with lowest certificate number

Ship orders via traceable means

Conduct an annual inventory on all products and send to FSIS Liaisons.

This is a REQUEST FOR INFORMATION ONLY (RFI) ONLY. This RFI is issued solely for information and planning purposes. This RFI IS NOT A REQUEST FOR QUOTATION, OR A REQUEST FOR PROPOSAL. Nor is this RFI a promise to issue an RFP in the future. This RFI is simply a request for information and it does not commit the Government to contract for any supply or service whatsoever. Furthermore, the Government is NOT at this time seeking proposals, and will NOT accept unsolicited proposals.

Please be advised that the Government will not pay for any information or administrative costs incurred in a response to this RFI. Instead, all costs associated with responding to this RFI will be solely at the interested party’s expense.

Information Sought USDA FSIS seeks information from companies who have the demonstrated experience of fulfilling the aforementioned requirements. RFI responses must be sent via email to the FSIS Primary Point of Contact with a summary of not more than three prior projects which utilized a cloud computing solution. This summary should not be more than one page each.

The top of the page for each past performance project must include the following information:

1) Name of the RFI responding contractor, complete address, and POC info;

2) Complete Past Performance Government contract number as either a prime or subcontractor, and the name of the Gov customer organization, with city & state;

3) Contract period of performance, as well as the total dollar value of the effort;

4) Type of contract award, i.e. GSA Schedule Task Order; or if other please describe. If GSA Schedule, please specify the recommended SIN(s);

5) Recommend existing contract vehicle(s) or number(s) that could be leveraged for this acquisition; and finally

6) A narrative description of your firm’s past performance experience with supporting this type of work, and a discussion of how your completed effort is similar in size and scope to the planned USDA FSIS Food Safety System- Web-based Ordering System project.

RFI responses shall also address the following:

7) Corporate experience using Opensource technologies;

8) Corporate approach to Agile software development;

9) Corporate experience, and/or approach to operating in DevSecOps environment using automated tools;

10) Recommended software development team composition; and

11) Discussion of any potential development, or FedRAMP certification risks.

The total number of RFI response pages may not exceed ten letter sized (8.5” X 11”) pages using standard margins and font, or 5 MB in size. Information presented in excess of ten pages or 5 MB will not be considered.

RFI Questions Any questions regarding this RFI must be submitted in writing via e-mail to the Primary Government Point of Contact (POC), Tracy Pope, Contracting Officer, tracy.pope@usda.gov No Later Than (NLT) April 15, 2019.

RFI Responses RFI Responses must be in Microsoft Word for Office 365 compatible format and are due NLT May 15, 2019 1600 EST. RFI Responses are limited to a total of 10 letter sized pages and 5 MB in size and must be submitted via e-mail only to the Primary Government Point of Contact (POC): Tracy Pope, Contracting Officer, tracy.pope@usda.gov.

Industry Day The USDA FSIS Acquisition Team may hold an “Industry Day” in August or September 2019. Selected firms who respond to this RFI will be invited to address all required information.

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