USDA_STATEMENT_OF_WORK.pdf
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- EQUIPMENT MAINTENANCE MANAGEMENT PROGRAM
- Solicitation number
- 1232SD18Q0001
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| 1232SD18Q0001.pdf |
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STATEMENT OF WORK
USDA ARS NPARL
Sidney, MT
Full Service Maintenance Coverage: Program will cover the cost of on-site repair service, including emergency repair, parts, labor, travel and return shipping in addition to preventative maintenance visits per OEM specifications. Services shall be performed between normal business hours of 7:30am- 4:30pm, Monday through Friday. Maintenance Agreement will be a firm-fixed price base contract with 4 option years.
Labor: 24x7x365 at vendor’s prevailing labor rates. Freedom to add/delete equipment, as equipment becomes out dated and new equipment is procured during the period of the contract.
Service Provider: Service provider shall be certified by the manufacturer for all repairs and services or utilize manufacturer certified service providers, to perform the actual repair and preventative maintenance service on covered equipment. All parts shall be OEM parts. The cost of all covered service events shall be covered by the Contractor throughout the contract term.
Preventative Maintenance: Annual preventative maintenance visit(s) shall be conducted per OEM specifications and shall include all parts required to complete the PM. The PM will be performed in accordance with OEM guidelines at a time and date mutually acceptable to the authorized technical user and the contractor. Provide the end user with a Contractor Service Report. Confirm the equipment is performing in accordance with the manufacturer’s performance standards.
Loaner Instruments: The maintenance agreement shall cover the cost of loaner equipment in the event a repair cannot be completed within the expected timeframe.
Software Updates: Software updates are limited to those which are included by the OEM at no additional cost during the annual preventative maintenance service visit. These updates typically address errors and/or reliability issues with an existing software license.
OEM technical support for covered service events.
This Statement of Work covers the following 4 pieces of Scientific Equipment:
Life Technologies Genetic Analyzer Model: 3130 Serial Number: 18326-032
Varian, Inc. Gas Chromatograph Model: CP-3800 Serial Number: 3800-104917
Lachat Instruments Analyzer Model:
QuikChem 8500 Serial Number: 121000001472
Sysmex America, Inc. Model:
CyFlow Ploidy Serial Number:
1504004241
Life Technologies Genetic Analyzer Model: 3130
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