PWS_for_PMO_Contract_Support_3yr_IDIQ_(1).pdf

PERFORMANCE WORK STATEMENT

PROCUREMENT MANAGEMENT OFFICE

RURAL DEVELOPMENT

Department of Agriculture Rural Development Office of Procurement Management

1400 Independence Ave, SW Washington D.C. 20250

PERFORMANCE WORK STATEMENT

FOR

PMO Program Support

1. General Information and Scope of Work.

Rural Development (RD) is an agency within the United States Department of Agriculture (USDA) that provides support and services that improve the quality of life in rural communities.

This Performance Work Statement (PWS) specifies detailed work that will take place to assist Procurement Management Office (PMO) staff in pre-award and post-award acquisition support.

All services requested under this PWS are non-personal and not inherently governmental in nature and will result in issued Task Orders (TO) from the Contracting Officer (CO).

The USDA RD Procurement Management Office is responsible for Providing Contract Support to all Administrative and Program Offices to all 50 states and Territories belonging to USDA Rural Development agency.

The contractor shall effectively assist PMO in providing program staff pre-award and post-award acquisition support (to include strategy support, documentation development support, market research and market survey support, monitoring acquisition packages, post award quality surveillance (QA) support, cost analysis, and training of program staff on identified acquisition processes and duties)as defined in this PWS.

1.1 Support, Location and Personnel Requirements

CLIN 001 Program Support CFO and/or RD Programs (St. Louis): Senior and Junior Individuals shall provide program staff pre-award and post-award acquisition support (to include program acquisition strategy development, requirement package documentation (cost analysis, market research and market survey support, development of Performance Work Statements (PWS)) assist government to monitor post award quality surveillance (QA), and training of program staff on identified acquisition processes and duties. Personnel shall analyze data and develop reports upon request.

CLIN 002 Program Support (DC): Senior and Junior Individual shall provide program staff pre-award and post-award acquisition support (to include program acquisition strategy development, requirement package documentation (cost analysis, market research and market survey support, development of Performance Work Statements (PWS)) assist government to monitor post award quality surveillance (QA), and training of program staff on identified acquisition processes and duties. Personnel shall analyze data and develop reports upon request.

CLIN 003 Procurement: Senior Positions that primarily serve as advisors to management on the evaluation of the effectiveness of Rural Development’s acquisition programs and efficiencies. Individuals require knowledge of: the substantive nature of development of requirement packages (market research, development of Performance Work Statements, federal and USDA regulations and policies; and the analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness and efficiency. Assistant PMO to develop comprehensive Forecasting

Tools for programs to develop life cycle cost analyses of projects or performing cost benefit or economic evaluations of current or projected programs. Personnel shall analyze data and develop reports upon request. The work requires skill in: application of fact-finding and investigative techniques; oral and written communications; and development of presentations and reports.

2. Knowledge Skills Abilities Required

• The contractor employee’s shall have an expert understanding of Program Management and quality control as written per the Federal Acquisition Regulation. There are two levels of skills required. One is for an Senior Level Acquisition/Program Specialist with a minimum of 10 years’ experience and qualification of Comparable FAC II or CPM certification in contracting and Quality Assurance. The second position requires a Junior Level Acquisition/Program Specialist with at least five years’ experience and qualification of Comparable FAC I or CPM certification.

• The contractors Skills will be used to provide Contract support as outlined in the General

Information of the Scope the basic contract. The contractor is required to provide Quality assurance training to Government employees concerning Contract Management and Quality Control Measures within their perspective programs.

• The contractor will further support PMO by analyzing Procurement Systems and processes at Procurement practices and personnel to recommend/ increase in efficiencies to better support Rural Development.

Place of Performance and Ordering Periods:

• CLIN 001: The requirements of this PWS will be apply to location CFO, 4300 Goodfellow BLVD, St. Louis MO. (Telework may or may not be applicable. All requests must be approved through the Contracting Officer).

• CLIN 002: The requirements of this PWS will apply to 1400 Independence Ave, Washington DC. (Telework may or may not be applicable. All requests must be approved through the Contracting Officer).

• CLIN 003: Non-government Facilities (Vendor Facilities)

• Ordering Periods:

Ordering Period 1: October 1, 2018 – September 30, 2019 Ordering Period 2: October 1, 2019 – September 30, 2020 Ordering Period 3: October 1, 2010 – September 30, 2021

2.1. Guidelines

Specific scopes of work will be further defined for each effort and awarded per the issuance of individual task orders placed against this IDIQ contract.

2.1.1 Physical Demands

Incumbent's work is sedentary in nature. No special physical demands are required to perform the work. Incumbent's work is conducted in an office setting and occasionally requires some travel for meetings or training purposes.

2.2 Performance Standards and Acceptable Quality Levels (Objective 1)

The following applies to Objective 1:

2.2.1 Performance Standard (PS1) - Tasks will be completed by the required completion date

2.2.2 Acceptable Quality Level (AQL 1) - 95 % of tasks will be completed by the required completion date

2.2.3 AQL 2- 10% of specific task deliverables will be rejected no more than once

3. Constraints.

• Contractor will perform duties between 0800-1630 hours Monday through Friday except Federal

Holidays.

• The following Federal Holidays are observed by RD which the Contractor needs to take into consideration for coordination purposes. When a Holiday occurs during a weekend, it will be observed either the Friday preceding or the Monday following for Saturday and Sunday respectively as determined by the government:

o New Year’s Day, January 1st o Martin Luther King’s Birthday, 3rd Monday in January o President’s Day, 3rd Monday in

February Memorial Day, Last Monday in May Independence Day, July 4th o Labor Day, 1st Monday in September Columbus Day, 2nd Monday in October Veteran’s Day, November 11th o Thanksgiving Day, 4th Thursday in November o Christmas Day, December 25th

• Contractor Personnel Must Obtain the following before commencement of work:

o Security clearance will be required (Public Trust) o USDA IT security training required

4. Government-furnished Resources.

4.1 Contractor personnel performing duties will be provided Government Furnished Equipment (GFE), to include workstations and printer access. In accordance with RD policy, personally owned workstations, laptop computers, software, and printers, including computers connected via VPN will not be allowed.

4.2 The contractor shall acknowledge receipt of all GFE items and manage a master GFE list showing the disposition, version, and status of the items held. The contractor shall notify the Contracting Officer Representative (COR) of any discrepancies, concerns, or risks they identify related to the receipt, disposition, version, and status of the items held.

4.3 Government Furnished Information (GFI) will be provided to the contractors. The contractor will have access to any technical information and databases deemed appropriate to facilitate their performance requirements. Contract personnel are required to follow USDA Rural Development defined processes, procedures, and practices.

4.4 Government Furnished Material (GFM) (e.g., office supplies) will be provided to contract Personnel.

4.5 The contractor will coordinate and provide notifications for facilities maintenance and incidents.

4.6 Specific Government Furnished Items and Services include the following:

4.6.1 Services: The government will provide the contractor the following services while working from one of the identified government facilities:

1. Internet Connectivity

2. Phone Connectivity

4.6.2 Facilities: The government will provide the contractor sufficient workspaces within the following government furnished facilities:

1. St.Louis MO

2. Washington D.C.

4.6.3 Utilities: The government will provide the contractor all required utilities while working from one of the identified government furnished facilities.

4.6.4 Equipment: The government will furnish the contractor the following equipment:

- Computer w/peripherals (keyboard, mouse)

- Computer monitor

- Printer

- Fax Machine

- Scanner

- Copy Machine

EXHIBIT 1

DELIVERABLES SCHEDULE

Milestone/deliverable Format Number Copies

PWS

Reference

Planned Frequency

Punctual and Professional in attendance and demeanor. Observation

2.1 Daily

Performs tasks correctly and timely with minimal supervision.

Analyzing and utilizing independent judgement to meet each situation appropriately.

Observation/ review

2.1

Daily Courteous and responsive to all inquiries including Federal, agencies and officials timely.

Independently resolving issues whenever possible receiving no complaints from internal or external customers

Reports

2.1.5

Maintains organization of files and records.

Review

Updates database management, data entry and collects information as assigned in contract and QA areas.

Reviews or prepares for accuracy, completeness and conformity documents (letters, memos, and meeting notes).

Situational

5. Acronyms and Definitions. Alphabetical list of definitions of key words used or acronyms.

Can be found at the below website.

https://www.usda.gov/glossary

6. Quality Assurance Plan (QASP).

The Government will utilize a QASP to monitor the contractor’s performance on the contract. The QASP is a living document and can change at any time during the life of the contract. As such, the Government reserves the right to unilaterally edit the QASP at the Government’s discretion.

Quality Assurance Plan (QASP).

Performance Objective

Performance Standard

AQL Inspection Method/

Frequency Reports The contractor shall provide high quality and substitutive reports.

No more than 5% of tasks shall be submitted later than the required completion date and shall have minimal grammar, format, and data discrepancies.

Periodic Surveillance through observation and Bi-weekly Status Reports

Punctual and Professional in attendance and demeanor

8:00 am to 4:30 pm Monday –

Friday.

Dress and

Communicate professionally.

Personnel shall not be absence more than 2% of the required work hours (1920).

Periodic Daily Surveillance through observation

Contractor will respond timely and correctly with minimal supervision to tasks

Performs tasks correctly and timely with minimal supervision.

Will analyze and utilize independent judgement.

Acceptable Standard - accurate and timely 90%

Excellent Standard – accurate and timely 100%

Random Daily duties.

Provide excellent Customer Service

Courteous and responsive to all inquiries

No More Than 5% Customer Service Complaints. Complaints shall be addressed within 24 business hours.

Periodic Daily Customer Feedback.

Database Management

Updates database by entry and collection of information as assigned per

Task Order for Quality

Assurances.

95% accurate

Periodic monthly