Responses Vendor Questions RFI TIme and Attendance.xlsx
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- USDA-NFC Time and Attendance Solution (RFI)
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- 12314421R0010
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| File | Type | Posted |
|---|---|---|
| Vendor Questions Matrix - RFI - TIme and Attendance.xlsx | XLSX spreadsheet | |
| TA RFI 030321 Master.pdf |
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Vendor Questions
| Question # | Document Reference | Page Number | Section | Vendor Question | Government's Response |
| 1 | RFI: USDA-NFC Time and Attendance Solution | 8 | VI. Instructions to Prospective Vendors; Volume II - Prospective Vendors Pricing Response | Please confirm system integrators may provide estimates or ranges of software product pricing for specific solutions included in an SI response? | System intergrators may provide estimates or ranges of a software product for specific pricing, but it must include implementation costs, as well as O&M. It also must describe any pricing differences for On Premise Environment for the Government versus FedRamp hosted environment by the vendor or SI. |
| 2 | RFI: USDA-NFC Time and Attendance Solution | 4 | V. Assumptions Associated with this RFI | Does NFC need to maintain both cloud and on premise solutions? Or is there a desire to permanently retire on premise solutions? | Decision will depend on cost effectiveness of proposed solution(s). Please provide as many options for Government review as possible and costs associated to each. |
| 3 | RFI: USDA-NFC Time and Attendance Solution | 11-12 | Appendix A | Does NFC believe its customers will require more than Time & Attendance functionality such as scheduling, work order tracking, and workforce (time & scheduling data) analytics? | The potential exists for additional functionality however this RFI is specific to core Time and Attendance. |
| 4 | RFI: USDA-NFC Time and Attendance Solution | 6 | Table 9 - Formatting Requirements | The File format requirements include a PDF to serve as a master submission and an editable softcopy using MS Office Word. Should the Word document be marked for redaction? If not, should a redacted version also be provided? | PDF should be considered the primary format and will be considered the official submission. Word Copy does not need to be redacted. |
| 5 | RFI: USDA-NFC Time and Attendance Solution | 11 | Appendix A | Does NFC require the Time & Attendance solution to provide capabilities for managing Voluntary Leave Transfer Programs (VLTP)? | Yes VLTP and VLTB (Voluntary Leave Transfer Banks) |
| 6 | IV | 4 | Scope | How many employees, Pay Groups, Locations and CBAs will be included in the initial implementation? | Customer implementations are scheduled upon request. There is no current schedule of customers, paygroups, etc. This could vary greatly and should not be necessary for the purposes of estimating. Provide ranges as necessary to accommodate variances. |
| 7 | IV | 4 | Scope | What USDA resources will be applied to the implementation project? | NFC will establish a Project Manager who will manage the overall project and establish an Integrated Project Team (IPT) comprised of internal/external stakeholders, and subject matter experts on cyber security, testing, requirements, etc. The NFC should be expected to be exstensively involved. |
| 8 | Volume 1 B iv 3 | 8 | Phase 1 | What are the typical sizes in terms of # of Employees, Pay Groups, Locations and CBAs for each of the multiple tenants to be hosted? | There is no typical size. NFC's time and attendance hosted appications incorporate customer agencies with employee size ranging from 10 to 180,000 employees. All OPM approved pay plans should be part of the core solution. Customer Agencies consult with their key stakeholders which may include CBA/Union Official to define their overall requirements. |
| 9 | Volume 1 B iv 3 | 8 | Phase 1 | What is the overall range of sizes of organizations referenced above, and approx how many organizations are there? | NFC's hosted customer agencies for time and attendance employees range from 10 to 230,000 employees. We currently host T&A solutions for approximately 20 agencies however the full potential is higher. |
| 10 | Volume 1 B iv 3 | 8 | Phase 1 | What is the preferred approach for rolling out additional organizations/tenants, will the implementation be performed by Vendor teams or does USDA prefer enablement for USDA resources to perform future implementations/rollouts. | NFC typically manages implementations and rollouts. |
| 11 | Appendix A | 11 | Section 2 | Can you please provide all the specific OPM regulations and Federal Pay and Leave Administration guidelines being referred to? | 5 CFR 550 outines Pay Administration regulations and 5 CFR 630 outlines Absence and Leave regulations that guide time and attendance rules. |
| 12 | Appendix A | 12 | Section3 | Can you please provide all the specific Federal Information Security Management Act (FISMA) requirements? | No, please refer to the publically available information. |
| 13 | Appendix A | 13 | Section3 | Can you please provide all the specific minimum-security requirements for federal information systems with a moderate security classification (impact level), in accordance with Federal Information Processing Standards (FIPS) 200? | No, please provide information on how the proposed solution meets the FISMA and NIST 800-53 requirements. |
| 14 | USDA-NFC T&A Solution | N/A | N/A | What systems are currently integrated with your WFM solution today? | Our current time and attendance offerings integrate with NFC's database of record as well as several other internal systems which create/update employee data within the application. The Government is not prepared to provide further details at this time. |
| 15 | USDA-NFC T&A Solution | N/A | N/A | Are you leveraging APIs or batch files to transfer data today? | Both are used depending on customer requirements. |
| 16 | USDA-NFC T&A Solution | 3 | Background | Would the agency prefer one database/program instance for all 630,000 ee's, or individual instances for each customer? If one for each customer, how many instances / customers are anticipated? | The Government cannot answer this question without knowing more about the solution. Currently, the Government has to use several instances for it's various clients as their cyber requirements and individual agency T&A requirements could necessitate different instances. |
| 17 | USDA-NFC T&A Solution | 4 | Current State | API's are mentioned, but it is not clear from the data provided what types of API's are needed or required. Can USDA provide additional context as to what requirements are called for with respect to API's? | An integration utility that allows the transfer of T&A data between your T&A solution and third-party applications. |
| 18 | USDA-NFC T&A Solution | 11 | System Requirements | As noted above, API's are referenced, and a statement regarding "software intermediaries" is provided, but no additional information is provided. Can USDA provide additional context as to what requirements are called for with respect to API's? | See above response. Please provide best information possible based on given information at this time. |
| 19 | USDA-NFC T&A Solution | 12 | Functional Requirements | Updating leave balances bi-weekly; if a solution can update them more frequently (i.e. daily or in real-time), would this be a benefit, or contrary to USDA policy and practice? | Daily updates are acceptable within the Time and Attendance application, however the official balances reside in the NFC PPS database and would override any other balance calculations performed by the T&A application. Updates from PPS occur bi-weekly. |
| 20 | USDA-NFC T&A Solution | 13 | Functional Requirements | Data access outside of the USA; will employees expect access to their data from outside the USA? If so, how will a vendor be expected to prevent the access to data? In other words, while we can store data in the USA, and verify that it will not be stored outside of the USA, can USDA employees working in a foreign country, even if a temporary assignment, be expected to access their time data? Or, should they be blocked from doing so to comply with this statement? | NFC's customer agencies contain employees both in the continental US (CONUS) and abroad. As such, employees must have the ability to access the time and attendance system from both locations. |
| 21 | RFI, III. Current State, I. Functions and Capabilities, pg. 3 | pg. 3 | III | Will you provide a listing of agencies you service, along with the number of employees for each for whom NFC provides time and attendance services? | No. |
| 22 | RFI, III. Current State, I. Functions and Capabilities, pg. 3 | pf. 3 | III | Will the future solution require “relief” scheduling typically utilized in emergency services such as law enforcement, healthcare, fire & rescue and if so roughly how many employees would fall within this requirement? | The RFI is focused on Time and Attendance functions, not scheduling. |
| 23 | RFI, III. Current State, I. Functions and Capabilities, pg. 3 | pg. 3 | III | Is it NFC’s intent to replace all the TIME edits currently resident on the mainframe with functionality in the proposed solution? Has an analysis been completed to determine whether all the edits are needed/processes can be standardized? | No, NFC will not replace it's current TIME edits as those are used for all payroll customers regardless of the time and attendance solution utilized. |
| 24 | RFI, VI. Instructions to Prospective Vendors, Volume 1, Item v., pg. 7 | pg. 7 | VI. Instructions to Prospective Vendors; Volume II - Prospective Vendors Pricing Response | What type of information are you seeking, regarding Key Personnel? | Key stakeholders and managers within the organization that manage and/or represent your time and attendance solution offering. |
| 25 | RFI, VI. Instructions to Prospective Vendors, Volume 1, Item vi., pg. 7 | pg. 7 | VI. Instructions to Prospective Vendors; Volume II - Prospective Vendors Pricing Response | For FISMA certifications, what information are you seeking, in that FISMA certifications are customer specific? | We are asking what certificates and/or authorizations you possess (if applicable) as a cloud service provider. FISMA and FEDRAMP were only examples. |
| 26 | RFI, Phase II – Oral Pre-Solicitation Conferences, pg. 9 | pg. 9 | Oral Pre-Solicitation Conferences | Is the intent of the Oral Pre-solicitation Conference to present our approach or to answer questions or both? | Both. The Government would like to see at least the basic functionality proposed by your offer. Additionally we would like to know how that functionality could be customized to meet NFC's Requirements and their client needs. |
| 27 | Please define FedRAMP, as in FedRAMP certification with number and listed on the FedRAMP market place (as either in process or certified) or other definition. | Certified preferred. If currently in process, provide projected date for certification. | |||
| 28 | Please define on-premise. Is this a client/agency site or other? | On-premise implies hosted within a USDA facility for NFC as a shared service provider. | |||
| 29 | Please define Labor Distribution Capabilities | Allows ability to track time (percentage or hours) and allocate time to agency defined catagories/activities. | |||
| 30 | Please define “typical” implementation timelines. Minimal configuration, moderate configuration or extensive customization | Provide your milestones/lifecycle and required duration to accomplish migrating an agency into a new solution. | |||
| 31 | Please define on-line help | Proividing the user with guidance or explanation of functionality on each screen or tab of the application. | |||
| 32 | Who determines 508 compliance | NFC will conduct a compliance assessment and issue a remediation plan identifying findings/accessibility issues that did not pass testing. Vendor is expected to remediate. | |||
| 24 | If a client requires a customization but PC8 provides functionality that would accomplish the task, is this considered an out of scope enhancement | The scope of the RFI is Time and Attendance; if the application provides additional features that is ok. | |||
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