Statement of Work for DMS Contract FY25.rtf

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Direct Management Systems Building Automation Preventative Maintenance/Repair
Solicitation number
12305B25Q0050
Issued by

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This is a Statement of Work (SOW) for Direct Management Systems Building Automation Preventative Maintenance/Repair for the USDA Agricultural Research Service's Appalachian Fruit Research Station in Kearneysville, West Virginia. The solicitation (No. 12305B25Q0050) is a small business set-aside for an authorized Schneider Electric representative to provide comprehensive maintenance services for the facility's building automation systems, including preventative and emergency repairs, technical support, software upgrades, and parts replacement.

The contract covers a base year from 08/01/2025 to 07/31/2026 with four additional one-year option periods, extending potentially through 07/31/2030. The contractor must service specific systems including boilers, chillers, HVAC equipment, laboratory environmental controls, and various monitoring/alarm systems using EcoStruxure BMS software, Enterprise Server, SpaceLogic AS-P network controllers, and I/A series field controllers. Key requirements include a two-hour emergency response time, bi-monthly preventative maintenance, and adherence to manufacturer guidelines. Quotations are due by May 7, 2025, at 3:00 p.m. Central Time, with questions accepted until April 30, 2025.

Text of this file

Statement of Work Building Management Systems Preventative Maintenance/Repair

The United States Department of Agriculture (USDA), Agriculture Research Service (ARS), Northeast Area (NEA), Appalachian Fruit Research Station, Kearneysville, West Virginia requires Building Management Systems Preventative/ Emergency and Nonemergency Repair services to be provided for USDA AFRS facilities located in Kearneysville, WV. The Appalachian Fruit Research Station (AFRS) in Kearneysville, West Virginia conducts fundamental, applied, and developmental research on critical problems of temperate fruit production (apples, peaches, pears, plums, strawberries, blueberries, raspberries, and blackberries). The AFRS develops new knowledge, germplasm, and technology to maximize productivity and quality of fruit crops to ensure a stable and cost-efficient supply of safe and nutritious fruits to American consumers.

SCOPE OF WORK The contractor must provide all services including labor, materials, supplies, supervision, tools, equipment, transportation, and insurance necessary to provide preventative and remedial maintenance, technical support, data programming, software upgrades, equipment upgrades, two-hour mandatory emergency response and non-emergency response for repair, service, and manufacturer parts for the Appalachian Fruit Research Station Building Automation System located at the USDA, Agricultural Research Service, in Kearneysville, WV. The Contractor must be an authorized representative of Schneider Electric that is able to service, test, repair, calibrate and provide the necessary manufacture parts and vital components for the following equipment and software programs: EcoStruxure BMS by Schneider Electric that includes an Enterprise Server and SpaceLogic AS-P network controllers and the associated I/A series field controllers.

CONTRACTOR REQUIREMENTS The contractor must provide trained and qualified service personnel to provide repairs and maintenance on the equipment and software. The quality of service and repair work provided shall meet or exceed Manufacturer recommended maintenance and service work standards.
CONTRACTOR RESPONSE TIME Contractor must respond to all repair and emergency calls as required when notified by designated Location personnel. The Contractor is required to respond to emergency situations within two (2) hours of being notified of equipment failure. All non-emergency calls shall be responded to within twelve (12) hours of notification.
MANAGEMENT. Contractor must manage total work effort associated with the control of personnel providing services required to assure fully adequate/timely completion of services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The contractor must only provide trained/ qualified personnel supported by necessary management expertise to ensure the performance of work in accordance with sound and efficient commercial business practices. Contractor must maintain an adequate qualified workforce to complete work in accordance with the specified schedule and quality standards specified herein.
WORK SCHEDULE The Contractor must perform preventative maintenance, general service calls, and non-emergencies during normal hours of operation from 6:30 am to 4:00 pm, Monday through Friday) with the exception of official federal holidays (New Years Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving, and Christmas).

Emergency Services, if required, will be requested on an as needed basis by the COR and may be required to be performed before, during, and after normal hours of operation, to include Saturdays, Sundays, or holidays.)

CONTRACTOR PERSONNEL ATTIRE AND IDENTIFICATION Appropriate attire and identification shall be worn at all times by contractor employees. Contractor identification that clearly identifies the Contractor employees’ name shall be worn and be visible at all times.

All Contractor personnel accomplishing work under this contract shall register their arrival and departure times in the Location Visitor’s Log.

CONTRACTOR SECURITY BACKGROUND Check In order to have access to the BAS System all technicians must go through a Security Background check. This is to obtain a Lincpass Badge. The information needed is a Resume, SF-306, Two Fingerprint Cards, and Person Model PII Sheet.

CONTRACTOR CONDUCT Contractor personnel must not eat, drink, or smoke while performing their duties. All buildings are tobacco free. Smoking shall only be permitted in outside designated smoking areas. Contractor employees shall not use government office spaces for personal use during contract performance.
LOSS OR DAMAGE The Contractor must be liable for any loss or damage to any Government property caused by negligence, theft, or willful misconduct of the Contractor, his agents, servants, and employees, and shall indemnify and save the Government harmless against all actions, proceedings, claims, demands, costs, damages, and expenses, including attorney’s fees, by reason of any suit or action brought for any actual or alleged injury to or resulting from the performance of contract. The Contractor shall submit a full written report to the COR and Contract Administrator within 24 hours following the occurrence of such damage, loss, or injury.

If due to fault, neglect, or dishonesty of the Contractor, his agents, servants, or employees, loss or damage to Government property is incurred during the performance of this contract, the Contractor must be responsible for same. The Government, at its option, may in lieu of repayment, require the Contractor to replace, at his own expense, all such property as directed by the Contracting Officer. Until the property is repaired or replaced, the Contractor shall furnish similar, adequate replacement property and/or equipment at no charge to the Government.

CONTRACTING OFFICER REPRESENTATIVE (COR)

The person named is designated as the Technical POC: Jeremy Glassford USDA, ARS, NEA, AFRS 2217 Wiltshire Road Kearneysville, WV 25430 Telephone: 304-725-3451 x307

The Technical POC is responsible for: (1) monitoring the Contractor's technical progress including the surveillance and assessment of performance and recommending to the Contracting Officer changes in requirements; (2) interpreting the Scope of Work; (3) performing technical evaluation as required; (4) performing technical inspections and acceptances required by this contract; and (5) resolving technical problems encountered during performance.

For guidance from the Technical POC to the Contractor to be valid, it must (1) be consistent with the description of the work set forth in this contract; (2) not constitute new assignment of work or change the expressed terms, conditions, or specifications incorporated into this contract; (3) does not constitute a basis for an extension to the period of performance or contract delivery schedule; (4) does not constitute a basis for any increase in the total contract value.

THE CONTRACTING OFFICER IS RESPONSIBLE AND HAS THE SOLE AUTHORITY FOR DIRECTING AND/OR NEGOTIATING ANY CHANGES IN THE TERMS, CONDITIONS, OR AMOUNTS CITED IN THE CONTRACT. INCREASES IN THE SCOPE OF WORK SHALL BE APPROVED BY THE CONTRACTING OFFICER.

Controls/Monitoring/Alarm Specifications Intent:

1.0-1 Provide preventative maintenance, remedial maintenance, technical support, programming, emergency and non-emergency repair services, data upgrades, related equipment upgrades and manufacture’s replacement parts for the following systems:

1.0-1.1Boilers Equipment; control/monitor/alarm systems
1.0-1.2Chiller Equipment; control/monitor/alarm systems
1.0-1.3Air Handler #6 & Exhaust; control/monitor/alarm systems
1.0-1.4HVAC Air Handlers #1 through 5 & Exhausts; monitor/alarm systems
1.0-1.5Fume Hoods Laboratory; monitor/alarm systems
1.0-1.6Greenhouses HVAC; control/monitor/alarm systems
1.0-1.7Freezer Room 501; control/monitor/alarm systems
1.0-1.8Cold Box Lab 338: monitor/alarm systems
1.0-1.9Growth Chambers Room 503 (Growth Chamber 1-7, Coldbox 1-6, Freezer 1-2); control/monitor/alarm systems
1.0-1.10Reach-in Chamber Room 503A; control/monitor/alarm systems
1.0-1.11Tissue Culture HVAC Lab 220; control/monitor/alarm systems
1.0-1.12LECO/STEROSCAN HVAC Lab 232; control/monitor/alarm system
1.0-1.13Arabidopsis HVAC Lab 420; control/monitor/alarm systems
1.0-1.14Minus Freezers Equipment; monitor/alarm systems
1.0-1.15Potable Water Well House/Water Tower; control/monitor/alarm systems
1.0-1.16DI Water; control/monitor/alarm systems
1.0-1.17Outside Air Temperature; monitor/alarm system

Scope:

1.1-1 The objective is to obtain a maintenance program, technical support, programming, and emergency / non-emergency repair service in accordance with the specification guidelines, terms and manufacture’s recommendations for the Appalachian Fruit Research Station (direct management systems) security/controls/monitoring/dialer systems.

1.1-2 The quality of service required in this document shall meet or exceed each manufacture’s guidelines, Contracting Officer Representative (COR) requirements and contract requirements.

1.1-3 The Contractor must be capable of service, test, repair, calibrate and provide the necessary manufacture’s parts and vital components for the following equipment and software programs:

1.1-3.1 EcoStruxure BMS by Schneider Electric Software 1.1-3.2 Enterprise Server 1.1-3.3 Spacelogic AS-P Network Controllers 1.1-3.4 I/A Series Field Controllers Service Requirements:

2.0-1The equipment Service Technician and the Computer Technician must have experience within each related field.
2.0-1.1The Service Technician must perform inspections, testing, calibration, adjustments, field analysis, equipment installation, annual preventative maintenance programs and service repairs to the direct management systems equipment, related vital components, and/or computer programs.
2.0-1.2The Computer Technician must perform inspections, testing, equipment installation, calibration, software installation, upgrades adjustment, service repairs and provided technical support (internet/phone) to the direct management systems, related vital components and computer programs.
2.0-2The contractor must follow manufacturer guidelines and/or obtain professional advice (manufacturer consultation) for direct management systems / related components to ensure manufacturer recommendations / COR requirements are followed for continuous operation.
2.0-2.1The Contractor must supply only manufacturer software and/or associated physical apparatus directly involved in the performance of the facilities four direct management systems.
2.0-2.2The Contractor must supply all material and/or software programs within twenty-four (24) hours of being notified by the COR.
2.0-3The Contractor must keep all equipment, related components and the surrounding area clean, orderly and dry at all times to comply with the station and/or OHSA safety regulations.

2.0-4 The Contractors’ and/or representative must make the COR aware of any problems, repairs, safety issues, upgrades, equipment replacements and/or programming issues to the facility direct management systems.

2.0-4.1 The Contractor and/or representative must receive authorization from the COR before making any repairs, upgrades, equipment replacement and/or adjustment to any of the facility direct management systems and/or related components.

2.0-4.2 The Contractor must ensure the facility security systems are working properly and continuously to maintain multiple security levels at the facility.

2.0-4.3 The Contractor must check all security points, alarm points, and/or specific trouble points as requested by the COR during preventative maintenance schedule service.

3.0 Schedule:

3.0-1The Contractor must perform bi-monthly routine preventative maintenance and remedial maintenance by the 15th of each month during September, November, January, March, May and July.
3.0-2The Contractor must respond to Service Calls as following:

3.0-2.1 Emergency Service; an unexpected, serious occurrence or situation urgently requiring prompt action within two (2) hours of being notified.

3.0-2.2 Non-Emergencies; unexpected occurrence requiring attention within twenty- four (24) hours of being notified.

3.0-2.3 Service Upgrades; service requested for replacement or upgrades to any of the direct management systems or equipment shall be completed within the agreed upon schedule approved by the COR and Contracting Officer.

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