2018_Janitorial_Solicitation.pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE 1 OF 71 Offeror to complete blocks 12, 17, 23, 24, & 30 873092

2. CONTRACT NO. 3. AWARD/

EFFECTIVE DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION

ISSUE DATE

1204H118Q0002 11/22/2017

7. FOR SOLICITATION

a. NAME Renee Beams, Technical Contact

b. TELEPHONE (No Collect Calls) 541-504-7342

8. OFFER DUE

DATE/LOCAL TIME

4:30 PM

INFORMATION CALL ⇒ Kevin Toombs, Contracting Officer 541-419-7039 01/04/2018

9. ISSUED BY (MAIL OFFERS TO) CODE 10. THIS ACQUISITION IS

UNRESTRICTED

SET-ASIDE.100% FOR

SMALL

BUSINESS,

HUBZONE SMALL

BUSINESS

8(A)

SOLE SOURCE

NAICS: 561720

SIZE STANDARD: $18.0

11. DELIVERY FOR

FOB DESTINATION

UNLESS BLOCK IS

MARKED.

12. DISCOUNT TERMS

USDA, US Forest Service, R6 AQM, Fire & Aviation Contracting 1740 SE Ochoco Way Redmond, OR 97756

SEE SCHEDULE

13a. THIS CONTRACT IS A RATED

ORDER

UNDER DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO: CODE 16. ADMINISTERED BY CODE

Redmond Air Center 1740 SE Ochoco Way Redmond, OR 97756

Same as Block 9

17a.

CONTRACTOR/OFFEROR

CAGE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY CODE

DUNS#____________________

Invoice Processing Platform All Invoices Must Be Submitted Electronically Through The Invoice Processing Platform IPP Via WWW IPP GOV

TELEPHONE TIN:

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK 17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH

ADDRESS IN OFFER

IS CHECKED: SEE ADDENDA

19.

ITEM NO,

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

ENTER PRICES IN ATTACHED SCHEDULE OF ITEMS DO NOT ENTER PRICES

Notice To Contractors: Offerors shall submit a signed cover page (SF-1449), price offered (attached), and required submittals. Offerors must submit prices on all bid items and submit required submittals to be considered for award.

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 and ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 AND ADDENDA ARE ARE NOT ATTACHED.

28.

CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ORIGINAL TO ISSUING OFFICE.

CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29.

AWARD OF CONTRACT: YOUR OFFER ON SOLICITATION (BLOCK 5), DATED

(BLOCK 30c) INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING

OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR

PRINT)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER 31c. DATE

SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (Rev. 4/2002) PREVIOUS EDITION IS NOT USABLE Prescribed by GSA FAR (48 CFR) 53.212

Redmond Air Center Janitorial Services 1204H118Q0002 PAGE

OF

1. SCHEDULE OF ITEMS

Perform janitorial and linen services for the Redmond Air Center, Redmond, Oregon in accordance with the attached specifications, clauses, terms, and conditions. Contract time is estimated to be: November 1, 2017 through September 30, 2022 with four one-year options.

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT

PRICE

AMOUNT

01 A

BASE YEAR

Base Year - 2/1/2018 - 10/30/2018 Basic Janitorial

MO

01 B

THIS ITEM IS AN INDEFINITE

QUANTITY

Dorm Rooms – Clean/Linen Change Est. Minimum: 500 Rooms Est. Maximum: 1,000 Rooms Subtotal Base Year

RM

02A

OPTION 1 – Performance Period Option 1 – 11/1/2018 - 10/30/2019

02B

QUANTITY

Dorm Rooms – Clean/Linen Change Est. Minimum: 500 Rooms

Subtotal Option Year 1

EA

03A

OPTION 2 – Performance Period Option 2 – 11/1/2019 - 10/30/2020

03B

QUANTITY

Dorm Rooms – Clean/Linen Change Est. Minimum: 500 Rooms

Subtotal Option Year 2

04A

OPTION 3 – Performance Period Option 3 – 11/1/2020 - 10/30/2021

04B

QUANTITY

Dorm Rooms – Clean/Linen Change Est. Minimum: 500 Rooms

Subtotal Option Year 3

05A

05B

OPTION 4 – Performance Period Option 4 – 11/1/2021 - 10/30/2022 Basic Janitorial

THIS ITEM IS AN INDEFINITE

QUANTITY

Dorm Rooms – Clean/Linen Change Est. Minimum: 500 Rooms

Subtotal Option Year 4

ALL ITEMS –

BASE PLUS 4 OPTIONS

GRAND TOTAL

This is an Option year contract. Reference FAR 52.217-9 contained in this solicitation and resultant contract.

NOTE: FAX QUOTES WILL NOT BE ACCEPTED

For technical information contact: Renee Beams, 541-504-7342

For contractual information contact: Kevin Toombs, 541-419-7039

2. SCOPE OF CONTRACT

It is the intent of this contract to have a Contractor provide janitorial and linen services for the U.S. Forest Service (USFS) - Redmond Air Center, Redmond, Oregon. This is anticipated to be a 5-year contract, with the Base Year commencing 2/1/2018 and with four option years ending 10/30/2022.

Items 01A-05A is a firm-fixed contract item, and Items 01B-05B is an indefinite quantities item. The Contracting Officer Representative (COR) will issue Work Orders for the number of dorm rooms to be cleaned each week for Items 01B-05B.

The Redmond Air Center is used as a training center during October through June, and is heavily used for fire emergencies during fire season (June - October). A Frequency Schedule is provided to help plan the contractor’s work reflecting usage levels. During October through June, the use of dorm rooms is variable, dependent on the training schedule, the number of students, and the length of the courses. From April through October, the dorm rooms are more heavily used to house the hotshot crew and smoke jumpers. During emergencies, the Center may operate 24 hours a day for the mobilization of crews.

NOTE: NO LAUNDRY FACILITIES ARE LOCATED ONSITE AND THE

COMMERCIAL CLEANING OF LINENS IS A REQUIREMENT OF THE

CONTRACT.

Steam cleaning/shampooing of carpets and upholstered furniture are NOT requirements of this contract.

3. BUILDING DESCRIPTION AND LOCATIONS

All of the buildings that require janitorial and linen service are located at the USFS - Redmond Air Center, 1740 SE Ochoco Way, Redmond, Oregon. (See maps - List of Attachments).

SMOKING RESTRICTIONS: There are no public areas designated as smoking areas.

Therefore, there is no interior space for the Contractor or his/her employees to smoke.

The table below represents total square footages of areas to be cleaned. These areas are further broken down to reflect square footages of bathrooms and regular cleaning areas.

Square Footage

Building

Total Sq/Ft

Bathroom

Sq/Ft

Sq/Ft without

Bathroom # 1327 Juniper 3229 468 2761 # 1327 Juniper Dorm-rooms (12 rooms)

# 1330 Tamarack 1462 314 1148 # 1330 Tamarack Dorm-rooms (13 rooms)

# 1328 Ponderosa 1472 324 1148 # 1328 Ponderosa Dorm-rooms (13 rooms)

Aspen Training Room/Restrooms

Aspen Office 441 441 Library 526 48 478 Admin/ Training/IHC

RAG Main Office/ Hanger Office(s)/ Hanger Restroom

RAG Meeting Room 878 878 Total Square Foot 25222 2122 23100

4. CONTRACTOR OBLIGATIONS

The Contractor shall provide all supervision, labor, materials, supplies, and equipment required to meet the terms of the contract. Activities to include linen service, cleaning (regular, miscellaneous and maintenance) with training room set up. Supplies include not only cleaning supplies, but also toilet paper, paper towels, hand soap, toilet seat covers, light bulbs, fluorescent tubes and plastic trash bags for the various trash cans/bins. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. All applicable Contractor-furnished equipment shall include bumper/guards to prevent marking or scratching of fixtures or building surfaces.

All supplies, materials, and equipment to be used in the performance of work described herein are subject to the approval of the Contracting Officer's Representative (COR).

While the proposed services under this contract do not include routine exposure to bloodborne pathogens, the scope of services may occasionally include the cleanup of potentially infectious materials which may result from routine building occupancy. The Contractor shall review and implement work practice controls that reduce the likelihood of exposure to employees and self.

Such practices shall fully comply with the requirements of the Bloodborne Pathogen Standard listed in 29 CFR 1910.1030.

The Contractor shall assume all risk of loss or damage to her/his equipment and injury to herself/himself or her/his employees, and shall hold and save the Government and its employees harmless from liability of any nature or kind resulting from performance of this contract, except for negligent acts of Government employees. All reasonable precautions shall be taken to prevent loss or damage to Government buildings or property.

The Contractor shall obtain necessary licenses and insurance needed to perform this contract.

5. SUSTAINABLE ACQUISITION

The Contractor must comply with Section 9002 of the Food, Conservation and Engery Act of 2008; Section 9002 of the Farm Security and Rural Investment Act of 2002 (FSRIA);

Excecutive Order (EO) 13514, “Federal Leadership in the Environmental, Energy, and Economic Performance” which retains the requirements of EO 13423; Presidential Memorandum, “Driving innovation and Creating Jobs in Rural America through Biobased and Sustainable Product Development”; and the Federal Acquisition Regulation to provide biobased products.

Background Congress passed a law to encourage the purchase of biobased products: the Farm Security and Rural Investment Act, Section 9002. Federal agencies must purchase designated biobased products and will establish agency preferential procurement programs for such products.

Benefits of biobased products are to: enhance the nation's energy security by substituting domestically produced biobased products for fossil fuel based products derived from imported oil and natural gas; improve demands for biobased products to increase demand for agricultural commodities, which are the feedstock of biobased products; spur the development of value added agricultural processing and manufacturing in rural communities, which would create new jobs and income in rural regions; and establish an healthier environment for users.

The USFS - Redmond Air Center requires the use of environmentally preferable products and services in order to comply with federally mandated programs and USDA’s Agriculture Acquisition Regulations (AGAR subpart 423.703) that direct USDA agencies to actively promote a preference for Environmentally Preferable Products and Services. This includes the use of: recovered material products; energy and water efficient products; alternative fuels and fuel efficiency, bio-based products; non-ozone depleting substances; priority chemicals; and environmentally preferable products. These products are described on the Office of Federal Environment Executive website. (https://www.sustainability.gov/resources.html).

Green Cleaning and Maintenance Policy

The intent of this Green Cleaning and Maintenance Policy is to improve the health and well-being of building occupants and maintenance personnel by reducing their exposure to potentially hazardous chemical, biological, and particulate contaminants that are common with standard cleaning products and practices. The janitorial company hired by US Forest Service to provide Redmond Air Center building cleaning and maintenance shall adhere to all guidelines listed below.

Sustainable Cleaning Products and Materials:

Sustainable purchasing methods shall be implemented for all cleaning materials and products, disposable janitorial paper products, and trash bags used in the buildings. A log shall be kept of all cleaning products and materials to document that they meet the following requirements;

(see www.greenseal.org for descriptions of green cleaning standards).

General cleaning products:

• General-purpose, bathroom, glass, and carpet cleaners : Green Seal GS-37

• Cleaning and degreasing compounds: UL EcoLogo 2792

• Hard-surface cleaners: UL EcoLogo 2759

• Carpet and upholstery care: UL EcoLogo 2795

Disinfectants, metal polish, floor finishes, and strippers:

• Floor care products: Green Seal GS-40

• Digestion additives for cleaning and odor control: UL EcoLogo 2798

• Drain or grease traps additives: UL EcoLogo 2791

• Odor control additives: UL EcoLogo 2796

• Hard floor care: UL EcoLogo 2777

• Disinfectants, metal polish, floor finishes, and strippers not to exceed California Code of Regulations maximum allowable VOC levels

Disposable janitorial paper products and trash bags:

• Paper and plastic trash can liners: EPA comprehensive procurement guidelines

Comprehensive Procurement Guidelines for Janitorial Paper and Plastic Trash Can Liners:

• Paper towels and napkins: Green Seal GS-01

• Tissue paper: Green Seal GS-01

• Toilet tissue: UL EcoLogo 175

• Hand towels: UL EcoLogo 175

• Janitorial paper products to be derived from rapidly renewable resources or made from tree-free fibers

Hand soaps:

• No anti-microbial agents (other than as a preservative) except where required by health codes and other regulations

• Industrial and institutional hand cleaners: Green Seal GS-41

• Hand cleaners and hand soaps: UL EcoLogo 2784

Sustainable Green Cleaning Equipment:

All janitorial equipment used in the building shall be selected according to the guidelines listed below, and shall serve to reduce building contaminants and minimize environmental impacts with each use. A log shall be kept for all powered cleaning equipment to document the date of equipment purchase and all repair and maintenance activities, and shall include vendor specification sheets for each type of equipment used in the buildings. Cleaning equipment shall meet the following requirements:

• Vacuum cleaners shall be certified by the Carpet and Rug Institute “Seal of Approval”

Testing Program (www.carpet-rug.org) for vacuum cleaners and operate with a sound level of less than 70dBA.

http://www.greenseal.org/

• Carpet extraction equipment used for restorative deep cleaning shall be certified by the

Carpet and Rug Institute’s “Seal of Approval” Testing Program for deep-cleaning extractors.

• Powered floor maintenance equipment (including electric and battery-powered floor buffers and burnishers) shall be equipped with vacuums, guards, and/or other devices for capturing fine particulates and operate with a sound level of less than 70dBA.

• Propane-powered floor equipment shall have high-efficiency, low-emissions engines with catalytic converters and mufflers that meet the California Air Resources Board (CARB) or Environmental Protection Agency (EPA) standards for the specific engine size, and shall operate with a sound level of less than 90dBA.

• Automated scrubbing machines shall be equipped with variable-speed feed pumps and onboard chemical metering to optimize the use of cleaning fluids, or shall use only tap water with no added cleaning products.

• Battery-powered equipment shall be equipped with environmentally preferable gel batteries.

• Powered equipment shall be ergonomically designed to minimize vibration, noise, and user fatigue.

• Equipment shall be designed with safeguards, such as rollers or rubber bumpers, to reduce potential damage to building surfaces.

Standard Operating Procedures:

It shall be standard operating policy for the janitorial company to encourage all employees and staff to become familiar with the approved cleaning products and procedures, whether or not all staff will be involved in the cleaning of any building. A log shall be kept of all cleaning products and materials, indicating the date of purchase and quantity purchased, and including manufacturer’s instructions for use and documentation that the product’s sustainable features meet the requirements set forth in the “Sustainable Cleaning Products and Materials” section of this policy.

All employees that will be involved in the cleaning and maintenance of the buildings shall be thoroughly trained in the hazards, use, maintenance, disposal, and recycling of cleaning chemicals, dispensing equipment, and packaging for all cleaning products, materials, and equipment used in the building.

If a new item is introduced to the cleaning palette at any point, it shall be added to the log and a training seminar shall be held for all staff that may potentially use the product. All required and recommended manufacturer’s instructions shall be discussed in these seminars and shall be followed at all times. It shall be standard policy that all product packaging be recycled whenever possible.

Hand Hygiene Strategies:

Each restroom in the buildings is equipped with easily accessible soap dispensers to encourage the regular washing of hands. Building tenants will be encouraged to incorporate a standard for washing hands and/or using waterless hand sanitizer to avoid the spread of germs.

Handling and Storage of Cleaning Products and Materials:

All cleaning supplies and products shall be stored in designated areas (i.e., janitor’s closets) only. At no time should the janitorial company leave any product unattended in any other location in the building. Should a product require mixing or preparation prior to its use, such preparation shall occur in a designated area only, and the product shall be ready for use before being moved out of such area. Cleaning and maintenance staff shall be familiar with the manufacturer’s handling and storage requirements, and shall follow them at all times. Should a product be spilled or mishandled at any point, manufacturer’s recommended instructions shall be strictly followed during cleanup and removal, and all traces of the product shall be thoroughly removed from the location where the incident occurred. Such situations shall be documented in the log, including documentation of the cleanup procedure.

Building-Specific Staff Training:

Janitorial/cleaning staff shall be familiar with the requirements and limitations of all surfaces and building finishes that they will be cleaning in the buildings, so as not to damage any building in any way. All required and recommended manufacturer’s cleaning instructions for building finishes shall be adhered to at all times. Packaging shall be properly disposed of, recycled when possible, and placed directly in the exterior trash/recycling area rather than left in any building for tenants to deal with. All chemicals shall be properly disposed of, recycled when possible, following the strictest environmental and manufacturers’ requirements.

Feedback & Evaluation Procedures:

It is recommended that the janitorial company perform an annual “building appearance audit” in accordance with APPA Leadership in Educational Facilities’ “Custodial Staffing Guidelines” to determine the appearance level of the facility. Any feedback on the cleaning quality given by building representative shall be taken into consideration, and adjustments shall be made to improve the quality of cleanliness whenever necessary. The COR shall make an annual evaluation of the cleaning program’s effectiveness, and bring any problem areas to the attention of the janitorial company’s representative.

Note: This ID Credit Green Cleaning and Maintenance Policy was influenced by LEEDEBOM IEQp3, IEQc3.1, IEQc3.2, IEQc3.3, and IEQc3.4, dated November 2008.

PRODUCTS and MATERIALS

Custodial cleaning products required in the performance of the Scope of the contract shall meet as a minimum, GreenSeal Product Standards (http://www.greenseal.org). If it is determined that a product does not meet Government performance requirements, the contractor shall submit a proposed alternative that would meet the performance requirements, with the lowest environmental impact for evaluation and acceptance.

Products that fall under the Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (CPG) (https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program) shall meet the minimum recovered (recycled) content. Bio-based products shall be used upon issuance of the bio-based product listing from the United States Department of Agriculture (USDA) (https://www.biopreferred.gov/BioPreferred/).

The Contractor must submit to the COR a list of product to be utilized in the performance of its work. The Contractor shall not use any materials, chemicals, or compounds that the COR determines to be unsuitable to perform the required work. The Contractor shall utilize products and material made from biobased materials (e.g., biobased cleaners, biobased degreasers, etc.)

to the maximum extent possible. For the biobased content products evaluation, products https://www.biopreferred.gov/BioPreferred/ proposed for use under this contract must conform to the Department of Agriculture USDA's BioPreferred® Program Catalog. If requested in the contract, contractors shall provide data for their biobased solvents and cleaners to document the level of biobased content. Any biobased product that the COR suspects does not meet USDA specifications or standards shall be tested at the Contractor's expense by an independent laboratory qualified to perform such tests. A copy of the laboratory report of findings shall be submitted to the COR. These products shall meet the requirements established by applicable Federal specifications and standards or be considered unacceptable for use.

Once USDA designates a biobased item that is part of the existing contract, the contractor may utilize the remainder of the biobased products that was originally purchased to carry out the requirements of the contract. Once the product has been completely consumed, the contractor shall replace that product with a product that meets the requirements and specifications of the designated item. The Contracting Officer shall inform the contractor and COR when an item has been designated. Additionally, the contractor will provide supporting documentation if there is an upward cost impact so that contract pricing can be adjusted accordingly. Likewise, the contract will be adjusted downward if so warranted. To the greatest extent feasible, the Contractor shall also use biobased products.

Required Submittals and Reports

All offerors shall submit with their initial quote a complete list of products that are to be used in carrying out the requirements of the contract. Additionally, the successful contractor on each anniversary date of the contract shall submit a complete list of products purchased to carry out the contract requirements. The products list shall be organized into the following categories:

Designated Biobased products, Non-designated Biobased products, and all other "Green" products (e.g. recycled content products, energy- and water-efficient products, products using renewable energy, and alternatives to hazardous or toxic chemicals). The offeror shall list volume to be used and total cost for each individual product in each category. This information will be used for reporting purposes and to determine the reasonableness of cost.

A. Cleaning Operations and Stewardship Plan - The Plan must be reviewed and updated annually, and as required by the Contracting Officer. The Plan must contain and define the following elements and be submitted within thirty (30) days of contract award:

1. The Contractor's written policy stating its commitment to the use of biobased products, employee health and safety, and sound environmental management practices;

2. Proposed biobased cleaning-products that must be selected in accordance with the criteria included in this Solicitation. At a minimum, the Plan must identify products by brand name for each of the above product types;

NOTE: Contractors may propose more than one product within a designated item and/or propose a product or products addressing more than one designated item.

3. Once this list of products has been approved by the Contracting Officer, the Contractor is responsible for using only those approved cleaning chemical products in the building. If for some reason the product is found later to be ineffective, or the Contractor would otherwise like to propose an alternative product, either the Contractor or Contracting Officer may propose for consideration an "equal" product. The

Contracting Officer is the final decision-maker for such substitutions and must approve each in writing;

4. Product Use and Cleaning Guides which define standard operating procedures for instructing staff in the following areas: the proper use, storage, and disposal of cleaning products; proper cleaning procedures; proper operation of equipment; and other procedures/instructions to accomplish work under this contract; and

5. The Contractor shall define proper procedures for the storage of hazardous materials in conformance with good housekeeping practices, the National Fire Prevention Association (NFPA) Code, and applicable Federal and municipal regulations. The Plan also must define proper procedures for the identification and disposal of hazardous wastes in accordance with Federal RCRA regulations and the District of Columbia Municipal Regulations (DCMR), Title 20, Subpart E prior to use with personnel.

6. The Contractor shall provide data on the quantity and dollar value of biobased products used in the contract. This shall be submitted on an annual basis.

B. Affirmative Procurement Program - The Contractor must implement the requirements of the agency's comprehensive Affirmative Procurement Program for the purchasing of biobased products to the maximum extent possible. The Contractor shall detail how it intends to keep abreast of the development and increasing availability of biobased products and how any new or improved products will be incorporated on an ongoing basis into contract performance.

The contractor shall purchase and use Energy Star or other energy-efficient items listed on the Department of Energy’s Federal Energy Management Program (FEMP) Product Energy Efficiency Recommendations product list (http://www.energy.gov/femp/).

All electrical equipment used by the Contractor shall meet all safety requirements of this contract and shall be UL approved. This equipment shall operate using existing building circuits. It shall be the responsibility of the Contractor to prevent the operation or attempted operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of existing building circuits. Inoperable equipment is not cause for cleaning work not to be performed. The Contractor shall furnish and use beater bar type vacuums for carpeted floors.

Supplements or amendments to listed publications from any organizational level may be issued during the term of the contract.

Before implementing any change that will result in a change to the contract price, the contractor shall submit to the Contracting Officer a price proposal within 30 calendar days following receipt of the change. An equitable adjustment (increase or decrease) will be negotiated, if applicable, under the “Changes” clause of the contract.

The Contractor shall provide protective gloves, safety eyeglasses, and any other safety equipment needed to execute the contract.

The Contractor shall ensure that its employees do not disturb papers on desks, equipment, bulletin boards, not open drawers or cabinets, or use Government telephones except for emergency calls to police or fire departments.

The Contractor shall comply with the provision of FAR 52.223-1, Biobased Product Certification, FAR 52.223-2, Affirmative Procurement of Biobased Products Under Service and Construction Contracts.

(a) Contractor-Furnished supplies

The Contractor shall furnish and replenish the following supplies:

ITEM REPLENISHMENT

Liquid Soap antiseptic hand cleaner As needed Broom(s) As needed Cleaner(s) As needed Toilet Tissue, 2-Ply – Various sizes dependent on holders

As needed

Toilet Seat Protector Sheets As needed Paper Towels As needed Waste Basket Liners As needed Deodorant Cakes (for urinals) As needed “Janitors at Work” signs As needed Fluorescent tubes As needed 3-Way Incandescent Light Bulbs As needed

Biobased Products to Be Provided by the Contractor

The following is a list of products USDA requires for custodial purposes. Each product submitted must be identified with one of these categories. It is desirable that vendors be able to supply the greatest number of biobased products listed meeting the health and environmental specifications. Labeling should be printed on all containers.

Heavy Duty Cleaner Deodorizer All Purpose Cleaner Floor Finish Gum Remover Floor Finish Restorer Disinfectant Sanitizer Floor Sealer Extraction fluid Liquid Hand Soap Floor Stripper Glass Cleaner Neutral cleaner (liquid) Solvent Spotter Spot and Stain Remover Lime and Scale Remover (Tub & Tile Cleaner) Degreaser/Cleaner Cream Cleaner Bathroom Cleaner Stainless Steel Polish Brass Polish/Cleaner Toilet Bowl Cleaner Chrome Polish/Cleaner

In addition, trash bags shall be used. They must contain at least 25% recycled post-consumer content and also be biodegradable material.

The offered products must meet the required content levels as stated in the USDA Final Rule for that designated item. Products which do not meet the mandatory specifications or for which the appropriate information has not been submitted will be disqualified from further consideration.

(b) Lost and Found Property

It is the responsibility of the contactor to ensure all articles of possible personal or monetary value found by the Contactor’s employees are turned in to the Contracting Officer Representative.

(c) Circumstances To Be Reported

The Contractor or the Contractor’s employees shall report to the Contracting Officer’s Representative any circumstances of needed repair of the facility or unusual soiling of an area which may affect the performance of the work and unhealthy or hazardous conditions (e.g., chemical spill, leaking pipe, stopped up sink, power outage, doors or other equipment that appear to be working improperly).

Any other circumstances such as of illegal in nature should be immediately brought the attention of the Contracting Officer’s Representative.

(d) Abnormal Cleaning

Any situation requiring cleaning services beyond those normally encountered in routine cleaning work will be considered “abnormal cleaning”. Situations requiring abnormal cleaning will be referred to the Contracting Officer prior to commencing work on the “abnormal cleaning”. If the Contracting Officer determines that the situation requires abnormal effort on the part of the Contractor, equitable reimbursement will be negotiated with the Contractor for the level of effort over and above that normally required, (e.g., fire or flood damage, construction work, etc.). Residue resulting from changing ceiling tiles or relocating furniture is not considered construction work or abnormal cleaning.

(e) Conservation of Utilities

The Contractor shall be directly responsible for instructing employees in utility conservation practices. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by Contractor employees.

Upon completion of work in each building, Contractor personnel shall ensure that (unless otherwise instructed) all lights are off (except outside security lights), heaters in all sleeping rooms are turned to low in the winter (and turned off in the summer), all appliances are shut off or disconnected, no smoldering, smoking, or burning materials are in ash containers or trash receptacles, and that all windows and entrance doors are closed and locked upon leaving the building.

(f) Security

It is the responsibility of the Contractor to secure the building upon completion of work and close and lock entry gates.

If the building is occupied by the Government after normal working hours, the Contractor’s personnel shall notify the Government personnel of their departure and leave the door locked unless otherwise instructed.

The Contractor shall not enter desks or files, nor make her/himself familiar with the correspondence or other documents left in baskets or otherwise exposed to view, excluding such materials displayed for public information. All office equipment, including computers, copiers, fax machines, and telephones is not to be used by the Contractor or the Contractor’s employees.

The Contractor will close any open window, turn off lights, and lock all exterior doors that have been left unsecured. The buildings are considered closed for business between 1630 and 0600 daily, and all day on weekends and Federal Holidays.

The Contractor shall report to the COR any instance (by specific locations) of having to perform lockup.

Offices with doors closed will be opened only during the period of cleaning services. They will not be left unattended and open unless found that way. Any room tagged “Do Not Enter” or “No Janitorial Service” will not be entered or serviced until further notice to proceed is given from the occupant.

While fulfilling the duties of this contract, only authorized Forest Service Personnel, the Contractor and the Contractor’s employees will be allowed in the building during closed office hours.

The Contractor shall insure that offices are inspected at the end of each cleaning period for fire hazards.

The Contractor shall ensure that all lights shall be turned off after each room or area has been serviced.

(g) Key Control

The Contractor shall establish and implement methods of ensuring that all keys and key cards issued by the Government are kept secure in the Contractor’s possession and are not used by unauthorized persons. Government-Issued keys will NOT be duplicated.

The Contractor shall reimburse the Government for replacement of locks or re-keying as a result of contractor loss of keys. The Contractor shall report the occurrence of a lost key immediately to the COR. In the event a master key is lost or duplicated, all locks and keys for the system will be replaced by the Government and the total cost deducted from the monthly payment due to the Contractor.

Only the Contractor’s employees are allowed at the job site, and they are prohibited from opening locked areas to permit entrance of persons other than Contractor’s employees engaged in the performance of assigned work in those areas.

(h) Miscellaneous

It is the responsibility of the Contractor to ensure that the janitor closet is kept clean, free of unpleasant smells, and neat and orderly at all times.

(i) Hazard Communication Training

The Contractor shall provide employees with Hazard Communication training within one month after award of the contract or within one month after hiring a new employee. Per OSHA 29 CFR 1910.1200 Hazard Communication, this training also includes instruction on the appropriate handling of chemicals requiring a Material Safety Data Sheet. Risk of loss of life or risk of injury to the Contractor or to his/her employees shall be assumed by the Contractor. The certification of training shall be submitted to the Contracting Officer within five (5) days of said training.

(j) Workers Compensation Insurance

The Contractor shall provide evidence of Worker’s Compensation Insurance or a letter from the State Department of Industrial Relations exempting the Contractor from the requirement.

NOTE: A contractor working alone is not required to carry the insurance.

(k) Property and Personal Damage

The Contractor shall be responsible for all damage to property and to persons, including third parties that occur as a result of his or his agent’s or employee’s fault or negligence. The term “third parties” is constructed to include employees of the Government

(l) Representations, Certifications, and Other Statements of Bidders

5. FAR 52.223-2 AFFIRMATIVE PROCUREMENT OF BIOBASED PRODUCTS

UNDER SERVICE AND CONSTRUCTION CONTRACTS (SEP 2013)

(a) In the performance of this contract, the contractor shall make maximum use of biobased products that are United States Department of Agriculture (USDA)-designated items unless—

(1) The product cannot be acquired—

(i) Competitively within a time frame providing for compliance with the contract performance schedule;

(ii) Meeting contract performance requirements; or

(iii) At a reasonable price.

(2) The product is to be used in an application covered by a USDA categorical exemption (see 7 CFR 3201.3(e)). For example, all USDA-designated items are exempt from the preferred procurement requirement for the following:

(i) Spacecraft system and launch support equipment.

(ii) Military equipment, i.e., a product or system designed or procured for combat or combat-related missions.

(b) Information about this requirement and these products is available at http://www.biopreferred.gov .

(c) In the performance of this contract, the Contractor shall—

(1) Report to http://www.sam.gov , with a copy to the Contracting Officer, on the product types and dollar value of any USDA-designated biobased products purchased by the Contractor during the previous Government fiscal year, between October 1 and September 30; and

(2) Submit this report not later than—

(i) October 31 of each year during contract performance; and

(ii) At the end of contract performance.

6. 52.223-1 BIOBASED PRODUCT CERTIFICATION (MAY 2012)

As required by the Farm Security and Rural Investment Act of 2002 and the Energy Policy Act of 2005 (7 U.S.C. 8102(c)(3)), the offeror certifies, by signing this offer, that biobased products (within categories of products listed by the United States Department of Agriculture in 7 CFR part 3201, subpart B) to be used or delivered in the performance of the contract, other than biobased products that are not purchased by the offeror as a direct result of this contract, will comply with the applicable specifications or other contractual requirements.

Quality Control Program – Biobased Products

The Contractor shall institute a complete quality control program to ensure that the products required by this contract are supplied or used, as specified. As a minimum, the program shall include:

a.) Tracking of all biobased products/equipment purchased and used on this contract b.) Training of all employees on the use of biobased products/equipment a.) Tracking and Reporting requirements are met

7. GOVERNMENT-FURNISHED PROPERTY

The Government will provide the following item(s) of Government property to the Contractor for the use in the performance of this contract. This property shall be used and maintained by the Contractor in accordance with provisions of the “Government Property” - FAR reference elsewhere in the contract.

http://www.biopreferred.gov/ http://www.sam.gov/

The following listed materials, furniture, and services will be furnished to the contractor:

ITEM AMOUNT

Soap Dispensers All Toilet Tissue Holders All Paper Hand Towel Holders All Large Waste Baskets All Small Waste Baskets All Laundry Hampers All Beds 1 per room Pillows 1 per room Bath Towels 3 per room Blankets 2 per room Mattress Covers 1 per room Pillow Cases 1 per room Pillow Covers 1 per room Sheets 2 per room Wash Cloths 3 per room Bed Spreads 1 per room Mattresses 1 per room Light Bulbs – Security As needed Kleenex As needed Electricity As needed Water As needed Toilet Seat Protector Sheet Dispensers As needed

(a) A storage closet in Buildings Nos. 1327, 1328, and 1330 is provided for the Contractor to store janitorial supplies and equipment, and Government-Furnished property assigned to the Contractor. All items shall be stored in compliance with OSHA Standards.

Item No. Property Description Qty Location Date Available

1 Keys 1 Redmond Air Center Notice to proceed

(b) Government keys and key cards will be issued to the Contractor. All Contractors’ employees shall sign Transfer of Property Form (AD-107) when issued Government keys for accountability purposes.

8. PERFORMANCE WORK STATEMENT TASKS AND CRITICAL SUB-TASKS

REQUIRED TASKS

1. Linen Service (Dorms Only) - The commercial cleaning and changing of linens.

(a) Linens, towels, washcloths, pillow cases Routinely changed once Weekly, (unless occupancy changes), Day(s) directed by COR.

(b) Mattress covers Changed Twice Monthly – Friday

(c) 114 Blankets and 38 bedspreads Changed Twice Yearly

(d) Accidental soiling (not expected Unpredictable to happen often)

2. Cleaning of Offices, Training Rooms and Day Rooms/Dorms in Tamarack and Ponderosa & Kitchens

(a) Floors

(b) Dusting

(c) Glass in doors, and glass in entries

(d) Trash

(e) Replacement of light bulbs and supply replenishment

(f) Drinking fountains

3. Cleaning of Bathrooms and Shower Rooms

(a) Floors & Walls

(b) Fixtures (Urinals, Toilets, Sinks, Showers, Partitions)

(c) Trash

(d) Replacement of light bulbs and supply replenishment

4. Miscellaneous Cleaning

(a) Sweep outside entries

(b) Clean outside ashtray

(c) Clean entry way display cases

5. Maintenance Cleaning

(a) Clean exterior windows (inside and outside) including window tracks and screens

(b) Linoleum stripped and waxed

(c) Tile floors stripped and waxed

(d) Carpet Spot Cleaning

(e) Refrigerators, Washers, Dryers, and Shelves – (Dorm Kitchens)

The Tasks below are included in the Performance Work Statements above. The following is for information purposes:

Support Services/Training/IHC Building/RAG Office & Hanger

MAINTENANCE FREQUENCY SCHEDULE

MAINTENANCE QUANTITY SCHEDULE

TASKS REQUIRED BY

JANITOR

Window Washing – All Buildings Twice Yearly Inside and Outside

Kitchens (Dorms only) – Refrigerators, Washers, Dryers, and Shelves – Cleaned and Wiped down

3 Twice Yearly

Linoleum – Strip/Wax All Buildings Twice Yearly

Tile Floors – Strip/Wax All Buildings Twice Yearly

Carpet – Spot Cleaning Unknown (Minimal) Unpredictable

NOTE: Steam Cleaning/Shampooing of carpets and upholstered furniture are NOT requirements of this contract.

9. SCHEDULING REQUIREMENTS

(a) Federal Holidays

Weekend and holiday work schedules will be at the Contractor’s discretion. The following federal holidays are observed by federal employees unless there is an ongoing fire emergency:

New Year’s Day Independence Day Veteran’s Day Martin Luther King Jr. Day Presidents’ Day Memorial Day Labor Day Columbus Day Thanksgiving Day Christmas

(b) Unforeseen Building Closures

When an unforeseen building closure occurs on a regularly scheduled day of work, the Government shall have the following options:

(1) Require the Contractor to perform work necessary to sustain operations on the following normal duty day.

(2) Forego the work and reduce payment due to the Contractor accordingly for work not performed.

(c) Cleaning and Arrangement of Training Rooms

The Contractor shall clean and arrange tables and chairs for course (training) sessions as directed by the COR.

The following schedule and Exhibit A provides the Buildings, Specified Days, Hours, and Requirements for janitorial services and Training Rooms requiring table and chair arrangements.

REGULAR SCHEDULE

** - Or as directed by the COR

BUILDING DAYS CLEANING HOURS REQUIREMENTS

#1327 Juniper Dorm Monday - Friday 11:00-12:30 PM** Janitorial #1328 Ponderosa Dorm Monday - Friday 11:00-12:30 PM** Janitorial #1330 Tamarack Dorm Monday - Friday 11:00-12:30 PM** Janitorial 3 Kitchens (One in each Dorm)

Monday - Friday (Dump Garbage and

Sweep/Mop)

11:00-12:30 PM**

Janitorial

#1327 Juniper Training Room Monday - Friday 6:00-8:00 PM** Janitorial Aspen Training Room / Restrooms

Monday - Friday 6:00-8:00 PM**

Support Services/Training/IHC Offices

Monday - Friday 6:00-8:00 PM** Janitorial

Library Wednesday 11:00-1230 PM** Janitorial #1327–Juniper Training Room (As Directed by COR) (As Directed by COR) Arrange

Tables Aspen Training Room (As Directed by COR) (As Directed by COR) Arrange

Tables RAG Office/Hanger Office Monday, Wednesday &

Friday 6:00-8:00 PM** Janitorial

RAG Meeting/ Kitchen (Break Room)

Monday, Wednesday & Friday

6:00-8:00 PM** Janitorial

Aspen Office Area Monday-Friday 6:00-8:00 PM**

10. QUALITY ASSURANCE SURVEILLANCE PLAN FOR CUSTODIAL SERVICE

INTRODUCTION - This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate contractor actions while implementing the Performance Work Statement. It is designed to provide an effective surveillance method of monitoring contractor performance for each listed performance objective on the QASP in the maintenance contract. It also provides a systematic method to evaluate the services the contractor is required to furnish.

The contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality surveillance to ensure contract standards are achieved while the Contractor is required to determine how to do the work to meet the Performance Objectives.

In this contract, the Quality Control Program is the driver for service quality. The contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a “self-correcting” contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success.

The overall goal of the program should be to identify and correct any problems that may exist before they are identified by or reported to the COR and/or the building management staff.

Once the quality control program is approved, careful application of the process and standards presented in this document will ensure a robust quality assurance program.

Quality Assurance Surveillance Plan – Government

Performance Objective PWS Para.

Performance Threshold Disincentive – Not Meeting

Performance Threshold

Linen Services Linen is commercially cleaned and is changed according to Performance Work Statement and Task Orders.

Dorms Only

There are no more than 5 customer complaints for the month. Validated by the COR.

-50% of Total Monthly Invoice

Basic Cleaning Services Floors, baseboards, corners and wall edges are free of dirt, dust, debris, and cobwebs. Trash is emptied; Plastic liners are in good condition. Trash containers are free of odors and visible dirt.

Trash is emptied into outdoor trash collection containers.

Glass windows in doors and entries have no traces of film, dirt, smudges, or water stains.

Drinking fountains are disinfected and free of streaks, stains, spots, smudges, scale and other deposits. Carpets are free of dirt, debris, litter, stains, and other foreign matter. Dust is not visible. No burned out light bulbs and replacement supplies are adequate until next service.

Conservation of lights, heaters, appliances is observed.

2 There are no more than 5 customer complaints for the month. Validated by the COR.

-50% of Total Monthly Invoice

Basic Restrooms/Shower Rooms Cleaning Services Restrooms and Shower rooms including walls, partitions, and fixtures (Soap, Paper Towel, etc.) are disinfected and free of dirt, deposits, streaks, and odors.

Sinks and faucets are disinfected and free of soap films, scum and other deposits. Showers are disinfected and free of soap films, scum and other deposits.

Toilets and urinals are disinfected and free of scale, stains, scum and other deposits.

Floors are free of litter, dirt, dust and debris. No burned out light bulbs and replacement supplies

3 There are no more than 5 customer complaints for the month. Validated by the COR.

-50% of Total Monthly Invoice are adequate until next service.

Miscellaneous Cleaning Services Outside entries swept free of cobwebs, dirt, debris, leaves, and trash. Ash containers are emptied and free of ashes, odors, and stains. Entry-way display cases are free of film, dirt, smudges, or water stains. Walls in Juniper Training Room free of dust, cobwebs, and stains.

4 There are no more than 5 customer complaints for the month. Validated by the COR.

-50% of Total Monthly Invoice

Maintenance Cleaning Services Floors have a glossy uniform appearance free of scuffmarks, heel marks, wax buildup, and other stains and discoloration.

Windows are free of film, dirt, smudges, water, and other foreign matter. Carpets are free of stains and discoloration.

5 There are no more than 5 customer complaints for the month. Validated by the COR.

-50% of Total Monthly Invoice

11. QUALITY ASSURANCE/SURVEILLANCE

The Contracting Officer’s Representative (COR) will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan and receive complaints from customers/employees and pass them to the Contractor for compliance and/or correction.

12. STANDARD

There are no more than five (5) customer complaints for the month in each of the above five (5) categories for all buildings that are serviced. These complaints will be validated by the COR.

If there are no findings then the complaint(s) will be void. If the complaint is corrected within 24 hours the complaint will be considered void. However if complaints of the same nature continue to occur the contractor will be considered to be noncompliant. If any of the above service areas exceed five customer complaints or complaints of the same nature continue to occur the COR shall notify the Contracting Officer for the appropriate action to be taken in accordance with FAR 52.212-4, Contract Terms and Conditions - Commercial Items (JAN 2017).

13. PROCEDURES

Any employee/customer that observes unacceptable services, either incomplete or not performed, for any of the above performance objectives shall immediately contact the COR.

The COR will verbally notify the Contractor, who will be given one (1) day to correct any deficiencies.

14. QUALITY CONTROL PLAN - CONTRACTOR

The Contractor shall establish a Quality Control Program to ensure the requirements of the contract are met. It shall be submitted to the Contracting Officer (CO) as part of the quote package prior to award of the contract. Any changes shall be submitted to the CO for approval at least ten (10) days prior to the proposed implementation. The quality control program shall, at a minimum, include:

(a) An inspection system covering all the services required with a comprehensive checklist to be used to inspect contract performance during scheduled and unscheduled inspections, and the name(s) of the individuals who will be performing the…