12034320Q0025.pdf

Solicitation Issue Date: January 21, 2020

Method of Solicitation: Request for Quotation (RFQ).

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

The solicitation and incorporated provisions and clauses are those in effect through the most current Federal Acquisition Circular FAC 2020-03.

Responsible sources may submit a quotation which, if timely received, shall be considered by this agency.

North American Industry Classification (NAICS): 561720 (Janitorial Services): Size Standard is $18 Million.

Set Aside: 100% small business set-aside.

General Information: The intent of this solicitation is to obtain quotes for janitorial services for the Pintler Ranger District. See below for complete project description.

Provide quote by: 4:00 PM, Mountain Standard Time on February 13, 2020.

DOCUMENTS TO RETURN:

The following documents shall be submitted by the offeror for evaluation to be considered responsive:

Schedule of Items

Experience Questionnaire or a document demonstrating recent and relevant SIMILAR experience such as; custodial and janitorial projects.

Quality Control Plan and Biobased Plan.

Resume of Key Personnel (if other than a Sole Proprietor)

Acknowledge Amendments if applicable (per the instructions in Block 11 on the SF-30).

Send quote to: Forest Service, R1 Acquisition Mgmt. (ESAT) Attn: Lisa Rakich E-mail: lisa.rakich@usda.gov

For solicitation questions call Lisa Rakich at (406) 491-0561.

12034320Q0025

SCHEDULE OF ITEMS

BASE YEAR WITH 4 ONE-YEAR OPTION PERIODS

Janitorial Services Pintler Ranger District

Granite County - Philipsburg, Montana

ITEM DESCRIPTION QTY UNIT UNIT

PRICE

TOTAL

Base Period Janitorial Services May 1, 2020 - April 30, 2021

12 Month $ $

Option Period 001

Janitorial Services May 1, 2021 - April 30, 2022

12 Month $ $

Option Period 002

Janitorial Services May 1, 2022 - April 30, 2023

12 Month $ $

Option Period 003

Janitorial Services May1, 2023 – April 30, 2024

12 Month $ $

Option Period 004

Janitorial Services May 1, 2024 – April 30, 2025

12 Months $ $

TOTAL QUOTE ALL PERIODS: _______________________

**Cleaning shall be performed in Main Office and Fire Shop 2 days/week throughout the year.

The Weight Room restroom shall be cleaned 1 day/week throughout the year. The Bunkhouse Restrooms shall only be cleaned 2 days/week June through September.

Additional days shall be added June through September for the Main area’s listed above.

Note: The quoter must quote on all items, all years, to be considered responsive. Round to the nearest cent.

Price quotation furnished by:

Name_______________________________ Phone1 ____________________

Address________________________________ Phone2_____________________

_________________________________ E-mail ______________________

DUNS # ________________________________

A Quality Control Plan shall be provided by the Contractor demonstrating how the Contractor will monitor and inspect work performed in this contract. The Quality Control Plan needs to be provided with the quote. A sample Quality Control Plan is provided in this Request for Quote.

Vendor shall be registered in www.sam.gov prior to award.

The Forest Service has transitioned to an electronic invoicing system. Vendor shall also be registered in the Invoice Processing Platform, www.ipp.gov to submit invoices at the end of each month’s services.

12034320Q0025 http://www.sam.gov/ http://www.ipp.gov/

STATEMENT OF WORK

SCOPE

The service in this contract will consist of all jobs necessary to maintain the premises, furniture and fixtures in a clean and sanitary condition and a quality consistent with that normally expected in buildings subjected to considerable public use.

The Contractor shall be responsible for the orderliness and cleanliness in areas used for offices and storage including the lunchroom and coffee break areas. All areas shall be kept clean, neat and free of fire and safety hazards and unsanitary conditions.

PLACE OF PERFORMANCE

The janitorial services are required for the Pintler Ranger District in Philipsburg, Montana, on the Beaverhead-Deerlodge National Forest. Services are to be provided in 3 buildings of approximately 7,434 square feet total and the Bunkhouse restrooms approximately 308 square feet.

See Performance Schedule Table in Technical Specification Section.

PERFORMANCE BASED SERVICE CONTRACT

This work is being solicited as a performance based, commercial item contract. Performance based means the Contractor is responsible for a quality end-product. If a quality end-product is not provided, an adjustment to the monthly payment will be made. A commercial item contract streamlines the terms and conditions to resemble those already used in the everyday marketplace.

QUALITY CONTROL

The Contractor, not the Government, is responsible for the management and quality control actions to meet the terms of this contract. The role of the government is quality assurance to ensure contract standards are met.

Records of quality inspections shall be kept and made available to the Government throughout the performance period and for the period after contract completion until final settlement of any claims under this contract.

A description of the site-specific quality control inspection plan shall be provided with the quote. The plan shall include control procedures for security of Government-provided items such as keys, lock combinations: location of the inspection documents; corrective or preventive actions that will be taken to meet quality standards; and a customer comments feedback system.

BUILDING SECURITY

The Contractor shall be responsible for safeguarding all Government property. At the end of each work period, all Government facilities, equipment, and materials shall be secured. The Contractor shall double check all doors at the end of each service visit. Lights and fans in bathrooms shall be turned off.

The Contract shall prohibit the use of keys issued by the Government by any persons other than the contract employees. The Contractor shall not duplicate any keys issued by the Government and shall immediately report to the Contracting Officer and occurrences of lost or duplicated keys. In the event keys are lost or duplicated, the Contractor may be required to re-key or replace the affected locks or perform re-keying. Cost of such work shall be deducted from the Contractor’s payment.

SAFETY

The Contractor will be responsible for conducting appropriate safety measures. No one under the age of 18 is allowed on the worksite due to safety reasons.

SUPERVISION AND QUALIFICATIONS

A background check may be required on Contractor and any employee(s) prior to award. Upon request, a social security number shall be provided to the Contracting Officer.

The Contractor must provide security enough to prevent illegal entry into or loitering on the premises; to prevent loss by pilferage or theft; and to admit to the space during off-duty hours only those who are authorized to enter.

12034320Q0025

GOVERNMENT FURNISHED PROPERTY

➢ Keys, or locks necessary for access to areas requiring work under this contract require a signed

AD-107. Keys shall not be duplicated, and codes shall not be shared. All keys shall be returned immediately upon contract completion/termination.

➢ Dumpster for trash and refuse disposal

➢ Paper hand towels and toilet paper

➢ Locked storage space for the contractor’s supplies and equipment. These closets and the stored equipment and supplies shall be kept clean and in an orderly manner by the contractor.

➢ Water from existing sources.

➢ Electricity from existing sources.

Note: The Contractor shall notify the Government when Government furnished supplies are within two weeks of depletion

CONTRACTOR FURNISHED ITEMS

The contractor shall furnish the carpet shampooer and cleaning solution for the annual cleaning as well as any other tools or items needed that are not listed above.

• Trash Bags

TECHNICAL SPECIFICATIONS

Janitorial Services shall be performed, per the following guidelines:

May 1st through April 30th – See Performance Schedule Table below:

MAINTAIN FLOORS. All floors, except the carpeted areas, shall be swept, dust mopped, damp mopped, wet mopped as needed, to ensure they have a uniform, glossy appearance and are free from dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. This includes behind doors, under desks, tables, wastebaskets, chairs, as much surface as is attainable without moving major furniture. Baseboards, corners, and wall/floor edges shall also be cleaned. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position. Personal items shall not be removed. Any questions on this issue should be directed to the Contracting Officer’s Representative (COR).

REMOVE TRASH. All trash containers shall be emptied and returned to their initial location.

Boxes, cans, paper placed near trash receptacle and marked “TRASH” shall be removed. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The trash shall be deposited in the nearest outside trash collection container. Trash receptacles shall be left clean, free of all foreign matter, and free of odors. The contractor shall also empty all exterior public tobacco buckets. Clean buckets to remove ash residue, odor, and stains.

FURNITURE. All fabric type furniture shall be vacuumed frequently enough to be kept free of dust and debris.

LIGHT FIXTURES. Clean overhead light fixtures. Panels shall be free of dust, insects and other debris.

CLEAN INTERIOR GLASS, MIRRORS, AND FIXTURES. Clean all interior glass, plexi-glass, including glass in doors, partitions, walls and interior windows, display cases, directory boards, etc. After glass cleaning, there shall be no traces of film, dirt, smudges, water or other foreign matter.

CLEAN DRINKING FOUNTAINS. Clean and disinfect all porcelain and polished metal surfaces, including the orifices and drain, as well as the exterior surfaces of fountain.

Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil spots.

CLEAN STAIRWAYS AND ENTRY STOOPS. Sweep outdoor entry stoops and porches.

Grease and grime shall be removed from stair guards, handrails, and baseboards. Contractor shall remove all marks, dirt, smudges, scuffs, and other foreign matter from adjoining walls to provide a clean uniform appearance.

VACUUM CARPETS. Vacuum carpeted areas. After vacuuming, carpeted areas shall be free of all visible dirt, debris, litter, and other foreign matter. Any spots shall be removed by carpet manufacturer’s approved methods as soon as they are noticed. All tears, burns, and unraveling shall be brought to the attention of the Government representative (COR). Included in this service are area and throw rugs. Shake out throw rugs and vacuum underneath.

CLEAN CARPETS & SHAMPOOING. All carpets shall be cleaned in accordance with standard commercial practices. A heavy-duty spot remover may be required in heavily soiled areas. After cleaning, the carpeted area will be uniform in appearance and free of stains and discoloration. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items.

Every 6 months (March and November or agreed on between the Contractor and COR) carpets shall be steam cleaned using a dry extraction method. Carpets shall have a fresh, clean smell and be dry within 18 hours. Carpet cleaning must be approved by the COR prior to commencement of work. Chairs, trash receptacles, and other lite weight items shall be moved to clean carpets underneath and returned to the original position. Stationary heavy furniture shall not be moved to facilitate shampooing. The contractor shall coordinate the date with the COR, so employees can be notified to move as many things off the floor as possible.

Spot clean or steam clean dirty carpets over an area of 2 square feet or less. The contractor must remove spots immediately upon discovery.

VACUUM AND CLEAN FLOOR MATS. Vacuum and clean interior and exterior floor mats.

After vacuuming or cleaning, mats shall be free of all visible lint, litter, soil, and other foreign matter. Soil and moisture underneath mats shall be removed, and mats returned to the normal position.

GENERAL SPOT CLEANING. Perform spot cleaning on a continual basis. Spot cleaning includes but is not limited to removing or cleaning smudges, fingerprint marks, streaks, spills, etc.

from washable surfaces, walls, partitions, vents, grillwork, doors and door frames, door guards, door handles, push bars, kick plates, light switches, temperature controls, windows, and fixtures. All exterior doors and door handles shall be kept clean and free of marks. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.

GENERAL DUSTING. All horizontal surfaces shall be dusted or cleaned to eliminate dust collection. Wall clocks display surfaces and wall corners shall also be kept clean and free of dust and cobwebs. Personal items shall not be moved. Cabinets and other tall furniture and window sills over 6 feet tall shall be cleaned every 3 months. All items shall be cleaned to be free of visible dust. All vents, vans and air intakes shall be cleaned and vacuumed a minimum of twice per year. This shall be coordinated with the COR.

RESTROOMS, COFFEE/BREAK ROOMS, KITCHEN CLEANING SERVICES. The contractor shall accomplish all tasks to meet the requirements of this SOW.

CLEAN AND DISENFECT FIXTURES. Completely clean and disinfect all surfaces of counters, sinks, toilet bowls, urinals, lavatories, showers, shower mats, dispensers, plumbing fixtures, partitions, doors, walls, and other such surfaces using a germicidal detergent. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, and entry doors (including handle, kick plates, ventilation grates, metal guards, etc.) adjacent to wall mounted lavatories, urinals, and toilets. All wall areas shall be cleaned only as necessary to remove visible dirt and marks.

DE-SCALE SHOWERS, TOILET BOWLS, AND URINALS (MONTHLY). De-scaling shall be performed monthly as a minimum and as often as needed to keep areas free of scale, soap films, and other deposits. After de-scaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.

SWEEP AND MOP FLOORS. After sweeping and mopping the entire floor (including grout) of the restrooms, they shall be free from litter, dirt, dust, and foreign debris. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water.

Moveable items shall be tilted or moved to sweep and damp mop underneath. All other than non-wax floors shall be stripped, scrubbed, waxed, etc., as necessary to maintain sanitary conditions and a clean uniform appearance, but no less than twice per year. A non-skid wax is required. A uniform, glossy appearance is free from scuffmarks, heel marks, wax build-up, and other stains and discoloration.

STOCK ROOM SUPPLIES. Contactor shall ensure restrooms are stocked sufficiently, so that supplies including soap for the dispensers, toilet paper dispensers and paper towel dispensers, do not run out. Supplies shall be stored in designated areas (2 extra rolls of toilet paper in each restroom). No overstocking shall be permitted.

PERIODIC CLEANING SERVICES. Provide services where outlined above and herein:

CLEAN WINDOWS. Every 6 months (April and October or agreed on between the Contractor and COR). Windows are the glass surfaces that are an integral part of the outer wall of the building. Window screens shall be removed, cleaned, and replaced as needed. After window has been cleaned, the exterior glass and frames and interior casings, sills, and glass shall be free from all traces of film, dirt, smudges, and other foreign matter.

WINDOW BLINDS. Every 6 months (April and October or agreed on between the Contractor and COR). Window blinds shall be cleaned as needed. After blinds have been cleaned, they shall be free from all traces of film, dust, dirt and other foreign material.

STANDARDS FOR MATERIALS. The Contractor shall not use any materials, which would be unsuitable for the purpose, or harmful to the surfaces to which applied, or to any other part of the building, its contents or equipment. All Contractor's cleaning products shall meet the requirements established by Federal Specifications, or as approved by the COR.

NOTE: Unless otherwise authorized by the COR, all materials used shall be without ammonia. Equipment and tools used in the performance of this contract shall meet the following requirements:

a. All equipment shall have bumpers and guards to prevent marking or scratching of fixtures, furnishings, or building surfaces.

b. All electrical equipment used by the Contractor shall meet OSHA safety requirements, the NEC, and be UL approved. This equipment shall operate using existing building circuits. It shall be the responsibility of the Contractor to prevent the operation or attempted operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of existing building circuits.

Equipment deemed by the COR to be of improper type of design or inadequate for the purpose intended shall be removed from the premises and replaced with approved equipment.

EMERGENCY OR SPECIAL EVENT CLEANING SERVICES. Upon notification of the COR, the contractor shall perform emergency or special event cleaning required in any building, area, or room covered under this contract or area as designated by the COR. These services will be based on a daily rate and will be billed separate from this contract. Submit invoice to COR for other form of payment. (credit card or check). Should services not be required for an entire day, the contractor will be guaranteed a prorated payment of a minimum of 3 hours (unless the work was not performed in a satisfactory manner). The contracting officer shall order cleaning services through the issuance of a statement of required services per the line item on the contract at which time the contractor will provide a total price for that service which efficiently uses the bid price per day on the original contract for the appropriate and required work task(s). Most services will not require more than 1 day of additional work. The COR (contracting officer representative) will notify the contractor as soon as a special event requirement is known, but no less than 24 hours prior to the event. For emergency services, the contractor shall begin emergency work, at such time as determined by the COR (but no later than 24 hours after notification). Notification may be verbal.

A completion schedule shall be determined for each requested special or emergency work. Should the contractor be unable to provide the service, he/she must notify the COR immediately and may refuse the work. In addition, this line item does not guarantee the work to the contractor and does not preclude Government from seeking the same service from another contractor.

MISCELLANEOUS REQUIREMENTS

A. Lights shall be used only in areas where and at the time when work is actually being performed.

B. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the workers.

C. Water faucets or valves shall be turned off after the required usage has been accomplished.

D. Windows shall be closed, and lights and fans turned off when not in use.

E. Organize and train employees to participate in building fire drills. Training shall include all emergency procedures as identified by the Contracting Officer’s Representative.

F. Report hazardous conditions and items in need of repair to the COR.

G. Lock rooms in security areas after cleaning. These areas will be identified by the COR. Do NOT unlock any rooms to clean if they are locked.

H. Close doors and lock rooms as required in all areas after cleaning.

I. Turn in lost and found articles to the COR.

GENERAL POLICIES AND PROCEDURES

A. Contractor’s staff shall sign in each day or work period at the designated area identified and approved by the COR. The contractor will be responsible for the employees providing all information required on each form.

B. Office key(s) and/or combinations will be provided to the contractor. Key(s) shall be promptly returned and checked in at the end of the Contract period. The key(s) shall not be duplicated.

C. Only contractor’s staff will be permitted in the buildings during designated cleaning hours. Guests, children, pets, or children of the staff will not be permitted in the facilities.

D. The contractor shall require all employees to report for work wearing professional standards: neat, clean, and appropriate uniform clothing.

E. The contractor shall prohibit employees from distributing papers on desks, drawers, cabinets, or using the telephone or office equipment for Government use.

The contractor and contractor’s employees are required to comply with the policies, procedures, and all federal regulations pertaining to conduct and building regulations as provided by the COR.

F. The contractor shall provide a list of all employee names five days prior to the starting date for this contract. If or when the contractor has a change in employees, the contractor shall furnish an updated list of the new employees to the COR and Contracting Officer.

G. The contractor shall not make a change in requirement of the contract SOW or Matrix without discussing with the Contracting Officer and the COR. All changes shall require approval from the COR and the Contracting Officer.

H. Route all changes and modification requests for pertinent details within these special instructions to and through the COR to the Contracting Officer.

STAFFING REQUIREMENTS. The contractor shall provide an on-site superintendent and determine the total daily productive hours required for the performance of all services specified herein. The contractor shall utilize skilled and productive labor in order to furnish the required level of services specified in this contract. The personnel employed by the contractor shall be fully trained and qualified to safely conduct all custodial type work.

ACCIDENT REPORTS. The contractor shall comply with all OSHA requirements and other binding regulatory agencies for record keeping and reporting for all accidents. Accidents to include those resulting to trauma, death, occupational disease, environmental insult, or on-site motor vehicle related.

In all cases, the contractor shall provide an oral report to the COR within twenty-four (24) hours and a sworn statement in writing (signed and dated) within three working days from the occurrence of the accident.

HOURS OF OPERATION. The contractor shall perform most of the work between the hours of 10:00 am and 10:00 pm, on the days provided in the Schedule Table and on the days agreed upon between the Contractor and the COR, Monday through Sunday. The only exclusion to these days will include all Federal Holidays or days designated by Federal Statute, Executive Order, or Presidential Proclamation.

Exceptions to these normal duty hours are Government personnel observant listed holidays:

A. New Year’s Day – 1st Day of January B. Martin Luther King, Jr. Day – 3rd Monday of January C. President’s Day - Last Monday of May D. Independence Day – 4th of July E. Labor Day – 1st Monday of October F. Veteran’s Day – 11th Day of November G. Thanksgiving Day – 4th Thursday of November H. Christmas Day – 25th of December I. Any other day designated by Federal Statute, Executive Order, or Presidential Proclamation.

When a holiday falls on a Saturday, the preceding Friday is observed. When a holiday falls on a Sunday, the following Monday is observed. Observance of such days by Government personnel shall not by itself be cause for an additional period of performance or for entitlement of compensation, except as set forth within this contract.

The Government reserves the right to close its facilities due to weather conditions or medical emergencies as necessary. If the office is closed due to inclement weather or for any other reason, the COR will notify the contractor as soon as the closure is known.

RESPONSIBILTY OF PERFORMANCE. The contractor shall be directly responsible for all work performance as specified in the contract. The contractor shall provide adequate supervision of work for all employees performing to ensure complete and satisfactory compliance with contract terms and conditions. Any working group assigned to any area shall have adequate supervision.

SUBCONTRACTING. If the contractor elects to subcontract any work specified in this SOW, the subcontractor approved by the Contracting Officer ahead of time shall be qualified and the prime shall submit the signed SF-1413 Form with his price quote. Once the contract is awarded, any further subcontracting shall require written approval by the Contracting Officer.

VERIFICATION OF WORK. If the contractor performs work other than at the scheduled time, the COR must be notified upon completion in order to inspect work and secure payment. Work performed at times other than that posted on the work schedule and not coordinated with the COR will be considered not completed. After the QUALITY CONTROL PLAN is approved, a copy of the plan will be posted in various places where the contractor will be working. The contractor shall initial this work schedule each day to show the specific items of work accomplished.

SUPERVISION OF EMPLOYEES. The contractor shall designate an on-site employee who shall be responsible for the supervision of contractor employees. The Superintendent shall:

A. Be the contractor’s primary representative having the contractor’s full authority to act on matters pertaining to the performance of services required under the contract.

B. Designate an acting employee to fulfill his/her duties when the employee is not available.

C. Be on site or on call whenever work is being performed by the contractor’s work force at the facility.

When not on site, the employee shall designate a qualified individual to be responsible for performance of the work.

D. Obtain approval from the COR for any non-routine work that is scheduled to be performed during the upcoming week.

E. Report damage to Government property, loss of keys, personal injuries, and or hazardous conditions to the COR within one (1) workday after such occurrence.

F. Maintain a weekly inspection log in format that facilitates preparation of the reports required in this contract. Such inspection log shall be available for review by the COR or his or her authorized representative.

DAMAGE REPORTS. In all instances when Government property and or equipment are damaged by the contractor’s or subcontractor’s employees, the contractor shall submit a full report of the facts and extent of such damages. The report shall be submitted in writing to the COR no later than the next workday following the occurrence.

CONDUCT OF CONTRACTOR EMPLOYEES. Each employee is expected to adhere to standards of competency, conduct, appearance, and integrity that reflect credit to the employee, the contractor, and the Government. The contractor shall be responsible for such disciplinary action with respect to their employees as may be necessary.

The contractor shall report in writing to the COR the following work day any termination of contract personnel and the cause of such termination.

Contactor personnel shall comply with safety rules and all other regulations and instructions pertaining to conduct of persons on Government facilities. Contractor personnel shall not disturb papers on desks, open desks, or cabinets nor use telephones or office equipment that are not provided for official business transaction purposes. Contractor personnel shall adhere to conservation policies and turn off lights in unoccupied areas, close all exterior doors, unless otherwise directed.

Contractor personnel shall, in no event, enter any area to which access is restricted, unless such an area has been specifically identified as an area in which services are to be rendered. The contractor shall place their employees on notice that infraction of any of the above rules, regulations, or prohibitions may be grounds for removal from Government property.

CONSERVATION. The contractor employees shall turn off lights in unoccupied rooms not in the immediate area being cleaned during non-duty hours.

DISRUPTIONS. Contractor employees shall notify their supervisor when encountering any questionable situations in performing janitorial functions: safety hazards, inaccessible areas, unknown substances in trash cans or work areas.

CIRCUMSTANCES TO BE REPORTED. The contractor or contractor’s employees shall report any circumstances of needed repair to the facility or unusual soiling of an area that may affect the performance of the work and unhealthy or hazardous conditions or any delay or interference with the work caused by the employees or the Government.

Upon discovery, unusual circumstances shall be reported immediately to the COR.

PARKING FOR CONTRACTOR’S AND CONTRACTOR’S EMPLOYEE VEHICLES. All employees of the contractor will park their personal vehicles and contractor’s vehicles in areas designated by the COR.

INSURANCE REQUIREMENTS. The contractor shall be required to maintain a minimum of $100,000 property damage and $1,000,000 million commercial liability insurance or as deemed acceptable by the commercial insurance carrier for this type of work.. See FAR 52-228-5 Insurance Work on a Government Installation. Contractor shall provide proof of insurance within 30 days after award of contract.

SITE VISIT. No formal Site Visit is planned. Contractor’s interested in viewing the site should contact:

Joan Williams Email: joan.williams@usda.gov Phone: 406-859-3211

FREQUENCY OF SERVICES REQUIRED

Janitorial services for Pintler Ranger District main office and Fire shop shall be performed 2 days/week throughout the year. The weight room restroom shall be cleaned 1 day/week throughout the year. The bunkhouse restrooms shall only be cleaned 2 days/week June through September.

Additional days shall be added June through September for the Main areas. See the table below for specifics:

Area to Clean Hours Available to Clean, Mondays through

Sundays

# Days Per Week Year

Round

# Additional Days Per Week June through September

Main Office 4:30 p.m. – 10:00 p.m.

2 1

Fire Shop 4:30 p.m. – 10:00 p.m.

2 1

Weight Room Restroom

10:00 a.m. – 10:00 p.m.

1 1

Bunkhouse Restrooms 308 Sq. Ft

10:00 a.m. - 4:30 p.m.

0 2

12034520Q0025

12034320Q0025 RFQ

Pintler RD Janitorial Services

GOVERNMENT QUALITY ASSURANCE PLAN

FOR CUSTODIAL SERVICES

This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate contractor actions while implementing this Statement of Work. It is designed to provide an effective surveillance method of monitoring contractor performance for each listed objective on the Service Delivery Summary (SDS) in the maintenance contract.

The QASP provides a systematic method to evaluate the services the contractor is required to furnish.

This QASP is based on the premise the government desires to maintain a quality standard in the custodial functions needed for their facilities and that a janitorial service contract to provide these services is the best means of achieving that objective.

The contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance to ensure contract standards are achieved.

In this contract the quality control program is the driver for service quality. The contractor is required to develop a QUALITY CONTROL PLAN for inspections and monitoring actions. The first major step to ensuring a “self-correcting” contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success.

Once the quality control program is approved, careful application of the process and standards presented in the remainder of this document will ensure a high quality assurance program.

Performance Objective Performance Threshold

Basic Cleaning Services.

Floors, baseboards, corners and wall edges are free of dirt, dust and debris. Trash is empty. Plastic liners are in good condition. Trash containers are free of odors and visible dirt. Trash is emptied into outdoor trash collection container. Ash containers are emptied and free of ashes, odors and stains.

Glass and mirrors have no traces of film, dirt, smudges, or water. Drinking fountains are disinfected and free of streaks, stains, spots, smudges, scale and other deposits. Stairways are free of dirt, debris, marks, smudges, scuffs and other foreign matter. Carpets are free of dirt, debris, litter and other foreign matter. Dust is not visible.

95% of all facilities are without customer complaints for the month.

Random sampling of inspection reports by COR.

Performance Objective Performance Threshold

Periodic Cleaning Services.

Floors have a glossy uniform appearance free of scuffmarks, heel marks, wax build-up, and other stains and discoloration. Windows are free of film, dirt, smudges, water, and other foreign matter.

Carpets are free of stains and discoloration.

95% of all facilities receiving periodic services are without customer complaints for the reporting period.

Random sampling of inspection reports by COR.

Heating and return vents are free of dust.

SURVEILLANCE: The government quality assurance (QA) person will receive complaints from station personnel and pass them to the contractor's quality control inspector (QCI) for correction.

STANDARD: 95% of all facilities are without customer complaints for the month or service period. For example, the QA should receive no more than 5 customer complaints during the service period. The QA shall notify the contracting officer for appropriate action in accordance with FAR 52.212-4, Contract Terms and Conditions-Commercial Items or the appropriate Inspection of Services clause, if any of the above service areas exceed five customer complaints.

PROCEDURES: Any station employee that observes unacceptable services, either incomplete or not performed, for any of the above performance objectives should immediately contact the QA and the QA will complete appropriate documentation to record the complaint. The QA will consider the customer complaint valid upon receipt from the customer. The QA should inform the customer of the approximate time the unacceptable performance will be corrected and advise the customer to contact the QA if not corrected. The QA will consider customer complaints as resolved unless notified otherwise by the customer. The QA shall verbally notify the Contractor’s Quality Control Inspector (QCI) to pick up the written customer complaint. The QCI will be given 24 hours after verbal notification to correct the unacceptable performance. If the QCI disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the QCI will notify the QA. The QA will conduct an investigation to determine the validity of the complaint. If the QA determines the complaint as invalid, he will document the written complaint of the findings and notify the customer. The QA will retain the annotated copy of the written complaint for his/her files. If after investigation the QA determines the complaint as valid, the QA will inform the QCI and the QCI will be given an additional hour to correct the defect. A defect will not be recorded if proper and timely correction of the unacceptable condition(s) is accomplished. The QCI shall return the written customer complaint document, properly completed with actions taken, to the QA, who will file the complaint for monitoring future recurring performance.

Recurring customer complaints are not permitted for any of the above service items. If a repeat customer complaint is received indicating the same deficiency during the service period (month, quarter, etc.), the QA should contact the Contracting Officer for appropriate action.

INVOICING & PAYMENTS All payments are processed using The Invoice Processing Platform (IPP).

This is a mandatory requirement initiated by the U.S. Department of Treasury and you can find more information at this website https://www.ipp.gov/index.htm. Please make sure that your company has registered at https://www.ipp.gov/vendors/enrollment-vendors.htm to establish your account.

The IPP Customer Support Desk is available to assist users Monday through Friday (excluding Federal holidays) from 8 a.m. to 6 p.m. ET, to answer questions related to accessing IPP or completing the registration process. Their toll-free number is 1-866-973-3131 or they can be reached at IPPCustomerSupport@fms.treas.gov. If you have any additional questions or concerns, please contact the Controller Operations Division Help Desk at 1-877-243-3072 or cod.help@usda.gov.

BIOBASED PRODUCTS

The contractor must comply with the Agriculture Act of 2014; the Food, Conservation and Energy Act of 2008 (FCEA), 7 U.S.C. 8102; the Farm Security and Rural Investment Act of 2002 9FSRIA), 7 U.S.C.

8102; the Federal Acquisition Regulation; Executive Order (EO) 13514, “Federal Leadership in Environmental, Energy and Economic Performance”, dated October 2, 2009; EO 13423, “Strengthening Federal Environmental, Energy and Transportation Management”, dated January 24, 2007; and https://www.ipp.gov/index.htm https://www.ipp.gov/vendors/enrollment-vendors.htm IPPCustomerSupport@fms.treas.gov cod.help@usda.gov

Presidential Memorandum, “Driving Innovation and Creating Jobs in Rural America through Biobased and Sustainable Product Procurement,” dated February, 2012 to provide biobased products.

All supplies and materials shall be of a type and quantity that conform to applicable Federal specifications and standards, and to the extent feasible and reasonable; include the exclusive use of biobased and recycled products.

The following is a list of categories for bio-preferred products that are required for performance of this contract:

Floor Strippers Adhesive and Mastic Removers Air Fresheners and Deodorizers Furniture Cleaner Bathroom Cleaners Carpet Cleaners Glass Cleaners Multipurpose Cleaners Microbial Cleaners Disinfectants Cleaning Tools Metal Cleaners Corrosion Removers Disposable Containers

For more information regarding the Department of Agriculture Biobased Program go to:

http://www.biopreferred.gov

TERMS AND CONDITIONS

FAR 52.252-2 Clauses Incorporated by Reference. (FEB 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): http://farsite.hill.af.mil/ (End of clause)

52.212-4 Contract Terms and Conditions—Commercial Items. (OCT 2018)

52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders -- Commercial Items (Jan 2019)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017)

(section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act 2015 (Pub. L.

113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and http://www.biopreferred.gov/ http://farsite.hill.af.mil/

Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91).

(3) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015)

(4) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(5) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77, 108-78 (19 U.S.C.

3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the contracting officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[Contracting Officer checked as appropriate.]

_X_ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995)

(41 U.S.C. 4704 and 10 U.S.C. 2402).

_X_ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509).

___ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (Jun

2010) (Section 1553 of Pub L. 111-5) (Applies to contracts funded by the American Recovery and Reinvestment

Act of 2009).

___ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2018) (Pub. L.

109-282) (31 U.S.C. 6101 note).

___ (5) [Reserved]

___ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

___ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct 2016) (Pub. L.

111-117, section 743 of Div. C).

___ (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (Oct 2015) (31 U.S.C. 6101 note).

___ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41

U.S.C. 2313).

___ (10) [Reserved]

___ (11) (i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011) (15 U.S.C. 657a).

___ (ii) Alternate I (Nov 2011) of 52.219-3.

___ (12) (i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Oct 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer)(15 U.S.C. 657a).

___ (ii) Alternate I (Jan 2011) of 52.219-4.

___ (13) [Reserved]

_X_ (14) (i) 52.219-6, Notice of Total Small Business Aside (Nov 2011) (15 U.S.C. 644).

___ (ii) Alternate I (Nov 2011).

___ (iii) Alternate II (Nov 2011).

___ (15) (i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

___ (ii) Alternate I (Oct 1995) of 52.219-7.

___ (iii) Alternate II (Mar 2004) of 52.219-7.

___ (16) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)).

___ (17) (i) 52.219-9, Small Business Subcontracting Plan (Aug 2018) (15 U.S.C. 637 (d)(4)).

___ (ii) Alternate I (Nov 2016) of 52.219-9.

___ (iii) Alternate II (Nov 2016) of 52.219-9.

___ (iv) Alternate III (Nov 2016) of 52.219-9.

___ (v) Alternate IV (Aug 2018) of 52.219-9.

___ (18) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15 U.S.C. 644(r)).

___ (19) 52.219-14, Limitations on Subcontracting (Jan 2017) (15 U.S.C. 637(a)(14)).

___ (20) 52.219-16, Liquidated Damages—Subcontracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)).

___ (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (Nov 2011) (15 U.S.C.

657f).

_X_ (22) 52.219-28, Post Award Small Business Program Re-representation (Jul 2013) (15 U.S.C. 632(a)(2)).

___ (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged

Women-Owned Small Business Concerns (Dec 2015) (15 U.S.C. 637(m)).

___ (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small Business Concerns

Eligible Under the Women-Owned Small Business Program (Dec 2015) (15 U.S.C. 637(m)).

_X_ (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

_X_ (26) 52.222-19, Child Labor—Cooperation with Authorities and Remedies (Jan 2018) (E.O. 13126).

_X_ (27) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

_X_ (28) (i) 52.222-26, Equal Opportunity (Sep 2016) (E.O. 11246).

___ (ii) Alternate I (Feb 1999) of 52.222-26.

___ (29) (i) 52.222-35, Equal Opportunity for Veterans (Oct 2015) (38 U.S.C. 4212).

___ (ii) Alternate I (July 2014) of 52.222-35.

_X_ (30) (i) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793).

___ (ii) Alternate I (July 2014) of 52.222-36.

___ (31) 52.222-37, Employment Reports on Veterans (Feb 2016) (38 U.S.C. 4212).

___ (32) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O.

13496).

_X_ (33) (i) 52.222-50, Combating Trafficking in Persons (JAN 2019)

(22 U.S.C. chapter 78 and E.O. 13627).

___ (ii) Alternate I (Mar 2015) of 52.222-50, (22 U.S.C. chapter 78 and E.O. 13627).

___ (34) 52.222-54, Employment Eligibility Verification (Oct 2015). (E. O. 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.)

___ (35) (i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA-Designated Items (May

2008) (42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

___ (ii) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

___ (36) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (Jun

2016) (E.O.13693).

___ (37) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners

(Jun 2016) (E.O. 13693).

___ (38) (i) 52.223-13, Acquisition of EPEAT® -Registered Imaging Equipment (Jun 2014) (E.O.s 13423 and 13514

___ (ii) Alternate I (Oct 2015) of 52.223-13.

___ (39) (i) 52.223-14, Acquisition of EPEAT® -Registered Television (Jun 2014) (E.O.s 13423 and 13514).

___ (ii) Alternate I (Jun 2014) of 52.223-14.

___ (40) 52.223-15, Energy Efficiency in Energy-Consuming Products (Dec 2007) (42 U.S.C. 8259b).

___ (41) (i) 52.223-16, Acquisition of EPEAT® -Registered Personal Computer Products (Oct 2015) (E.O.s 13423 and 13514).

___ (ii) Alternate I (Jun 2014) of 52.223-16.

_X_ (42) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging while Driving (Aug 2011) (E.O.

13513).

___ (43) 52.223-20, Aerosols (Jun 2016) (E.O. 13693).

___ (44) 52.223-21, Foams (Jun 2016) (E.O. 13696).

___ (45) (i) 52.224-3, Privacy Training (Jan 2017) (5 U.S.C. 552a).

___ (ii) Alternate I (Jan 2017) of 52.224-3.

_X_ (46) 52.225-1, Buy American--Supplies (May 2014) (41 U.S.C. chapter 83).

___ (47) (i) 52.225-3, Buy American--Free Trade Agreements--Israeli Trade Act (May 2014) (41 U.S.C. chapter 83, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, Pub. L. 103-182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43).

___ (ii) Alternate I (May 2014) of 52.225-3.

___ (iii) Alternate II (May 2014) of 52.225-3.

___ (iv) Alternate III (May 2014) of 52.225-3.

___ (48) 52.225-5, Trade Agreements (Aug 2018) (19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note).

___ (49) 52.225-13, Restrictions on Certain Foreign Purchases (June 2008) (E.O.’s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).

___ (50) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Oct 2016)

(Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note).

___ (51) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov 2007) (42 U.S.C. 5150).

___ (52) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (Nov 2007) (42 U.S.C.

5150).

___ (53) 52.232-29, Terms for Financing of Purchases of Commercial Items (Feb 2002) (41 U.S.C. 4505), 10 U.S.C.

2307(f)).

___ (54) 52.232-30, Installment Payments for Commercial Items (Jan 2017) (41 U.S.C. 4505, 10 U.S.C. 2307(f)).

_X_ (55) 52.232-33, Payment by Electronic Funds Transfer--System for Award Management (Oct 2018) (31 U.S.C.

3332).

___ (56) 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management (Jul

2013) (31 U.S.C. 3332).

___ (57) 52.232-36, Payment by Third Party (May 2014) (31 U.S.C. 3332).

___ (58) 52.239-1, Privacy or Security Safeguards (Aug 1996) (5 U.S.C. 552a).

___ (59) 52.242-5, Payments to Small Business Subcontractors (Jan 2017) (15 U.S.C. 637(d)(12)).

___ (60) (i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx

1241(b) and 10 U.S.C. 2631).

___ (ii) Alternate I (Apr 2003) of 52.247-64.

___ (iii) Alternate II (Feb 2006) of 52.247-64.

(c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or executive orders applicable to acquisitions of commercial items:

[Contracting Officer checked as appropriate.]

___ (1) 52.222-17, Non-displacement of Qualified Workers (May 2014) (E.O. 13495)

_X_ (2) 52.222-41, Service Contract Labor Standards (Aug 2018) (41 U.S.C. chapter 67.).

_X_ (3) 52.222-42, Statement of Equivalent Rates for Federal Hires (May 2014) (29 U.S.C. 206 and 41 U.S.C.

chapter 67):

_X_ (4) 52.222-43, Fair Labor Standards Act and Service Contract Labor Standards -- Price Adjustment (Multiple

Year and Option Contracts) (Aug 2018) (29 U.S.C.206 and 41 U.S.C. chapter 67).

___ (5) 52.222-44, Fair Labor Standards…