1-Statement of Work Questionnaire.pdf

PDF 243 KB Posted

Attached to
District Web Design, Development, and Implementation Services
Solicitation number
RFP 2026-070
Issued by
Bexar County, Texas

About this file

This is a Statement of Work Questionnaire for District Web Design, Development, and Implementation Services issued by Northside Independent School District (NISD) in San Antonio, Texas. Vendors must complete a comprehensive compliance matrix addressing eleven major categories of requirements encompassing Content Management System (CMS) functionality, content governance and workflow capabilities, communication tools, media and content asset management, accessibility and compliance features, search and user experience functionality, system integrations, migration and implementation support, security and reliability measures, training and ongoing support, and mass communications integration options. Each requirement must be evaluated as Fully Met, Partially Met, or Not Met, with vendors required to respond to all items in the specified order without removal, reordering, or skipping any requirements. The questionnaire addresses specific CMS features including user-friendly visual page editors, drag-and-drop functionality, role-based access control, content approval workflows, emergency alert capabilities, mobile responsiveness, integration with Google Workspace, URL redirect management, and backup and disaster recovery systems.

The questionnaire includes an additional section on mass communications integration that requires vendors to explain whether they offer a mass communications solution integrated with the website and to detail capabilities including district-wide emergency communication, two-way communication between staff and stakeholders, integration with the district's Student Information System for automatic rostering, and multi-channel communication capabilities through phone, email, SMS, MMS, push notifications, and mobile app integration. Failure to respond to all requirements may result in the proposal being deemed non-responsive. The document provides no information regarding pricing terms, contract duration, renewal options, award dates, bidder meetings, site visits, set-asides, or funding sources.

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Statement of Work Questionnaire

Vendor Name:

Instructions to Vendors:

Complete this matrix by responding to each requirement in the order presented.

Do not remove, reorder, or skip any items. Failure to respond to all requirements may result in the proposal being deemed non-responsive. Please submit your response in the requested information section under Statement of Work Questionnaire.

1. Content Management System (CMS)

Req. # Requirement Description Compliance (Fully/Partially/Not Met) Notes/Exceptions

1.1 User-friendly visual page editor that

does not require advanced technical expertise

☐ Fully ☐ Partially ☐ Not Met

1.2 Ability to easily create and edit pages ☐ Fully ☐ Partially ☐ Not Met

1.3 Drag-and-drop functionality for

arranging page sections ☐ Fully ☐ Partially ☐ Not Met

1.4 Reusable content components that can

be shared across multiple pages ☐ Fully ☐ Partially ☐ Not Met

1.5 Scheduled publishing of content ☐ Fully ☐ Partially ☐ Not Met

1.6 Page revision history with the ability to

restore previous versions ☐ Fully ☐ Partially ☐ Not Met

1.7 Ability to add internal notes/logs when

edits are made ☐ Fully ☐ Partially ☐ Not Met

1.8 Tracking of user edits, including

identification of the last editor ☐ Fully ☐ Partially ☐ Not Met

1.9 Role-based access control by user, department, or campus ☐ Fully ☐ Partially ☐ Not Met

1.10 Centralized staff directory management

with search and filtering capabilities ☐ Fully ☐ Partially ☐ Not Met

2. Content Governance & Workflow

2.1 Page ownership assignment ☐ Fully ☐ Partially ☐ Not Met

2.2 Content approval workflows prior to

publishing ☐ Fully ☐ Partially ☐ Not Met

2.3 Content expiration reminders ☐ Fully ☐ Partially ☐ Not Met

2.4 Auditability of content changes and

user activity

2.5 Website monitoring tools ☐ Fully ☐ Partially ☐ Not Met

3. Communication Tools

3.1 News and announcement publishing ☐ Fully ☐ Partially ☐ Not Met

3.2 Ability to create and post

newsletters ☐ Fully ☐ Partially ☐ Not Met

3.3 Newsletter archiving and

duplication capabilities ☐ Fully ☐ Partially ☐ Not Met

3.4 Emergency alert banners ☐ Fully ☐ Partially ☐ Not Met

3.5 Ability to publish announcements

across multiple campuses simultaneously

3.6 Advanced forms system ☐ Fully ☐ Partially ☐ Not Met

3.7 Mobile communication tools/app ☐ Fully ☐ Partially ☐ Not Met

4. Media & Content Assets

4.1 Centralized media library for images

and files ☐ Fully ☐ Partially ☐ Not Met

4.2 Bulk image upload functionality ☐ Fully ☐ Partially ☐ Not Met

4.3 Responsive image handling ☐ Fully ☐ Partially ☐ Not Met

4.4 Integration with external media

platforms

5. Accessibility & Compliance

5.1 Accessibility checker integrated into

content editing ☐ Fully ☐ Partially ☐ Not Met

5.2 Support for WCAG 2.1 AA compliance ☐ Fully ☐ Partially ☐ Not Met

5.3 Tools for PDF/document accessibility ☐ Fully ☐ Partially ☐ Not Met

5.4 Accessibility monitoring and

reporting

5.5 Language translation capabilities ☐ Fully ☐ Partially ☐ Not Met

6. Search & User Experience

6.1 Robust site-wide search functionality ☐ Fully ☐ Partially ☐ Not Met

6.2 Search analytics and reporting ☐ Fully ☐ Partially ☐ Not Met

6.3 Website analytics ☐ Fully ☐ Partially ☐ Not Met

6.4 Breadcrumb navigation ☐ Fully ☐ Partially ☐ Not Met

6.5 Multi-level navigation ☐ Fully ☐ Partially ☐ Not Met

6.6 Mobile-responsive design ☐ Fully ☐ Partially ☐ Not Met

7. Integrations

7.1 Integration with Google Workspace ☐ Fully ☐ Partially ☐ Not Met

7.2 Calendar integration ☐ Fully ☐ Partially ☐ Not Met

7.3 Third-party integrations ☐ Fully ☐ Partially ☐ Not Met

8. Migration & Implementation

8.1 Full content migration ☐ Fully ☐ Partially ☐ Not Met

8.2 Dedicated migration support ☐ Fully ☐ Partially ☐ Not Met

8.3 Customer support during migration ☐ Fully ☐ Partially ☐ Not Met

8.4 URL redirect management ☐ Fully ☐ Partially ☐ Not Met

8.5 Content organization assistance ☐ Fully ☐ Partially ☐ Not Met

8.6 Branding support ☐ Fully ☐ Partially ☐ Not Met

9. Security & Reliability

9.1 Backup and disaster recovery

systems ☐ Fully ☐ Partially ☐ Not Met

9.2 Secure hosting environment ☐ Fully ☐ Partially ☐ Not Met

9.3 Protection of user and data privacy ☐ Fully ☐ Partially ☐ Not Met

10. Training & Ongoing Support

10.1 Training for district staff ☐ Fully ☐ Partially ☐ Not Met

10.2 Comprehensive training materials ☐ Fully ☐ Partially ☐ Not Met

10.3 Ongoing support resources ☐ Fully ☐ Partially ☐ Not Met

10.4 Maintenance and technical support ☐ Fully ☐ Partially ☐ Not Met

11. Integration and/or expansion to Mass Communications

1. Does the vendor offer a mass communications solution that can be integrated with the website? Please explain.

Compliance (Fully/Partially/Not Met) Notes Exceptions

☐ Fully ☐ Partially ☐ Not Met

2. If a mass communications tool is available, can it provide the following capabilities:

a. District-wide emergency communication accessible at both the district and campus level;

Compliance (Fully/Partially/Not Met) Notes Exceptions

☐ Fully ☐ Partially ☐ Not Met

b. Two-way communication capabilities between individual classroom teachers/staff and students/parent stakeholders;

Compliance (Fully/Partially/Not Met) Notes Exceptions

☐ Fully ☐ Partially ☐ Not Met

c. Ability to integrate with the district’s established Student Information System (SIS to allow for automatic rostering for school and classroom-level functionality. Please explain.

Compliance (Fully/Partially/Not Met) Notes Exceptions

☐ Fully ☐ Partially ☐ Not Met

d. Ability to communicate through various means including phone calls, emails, SMS and MMS messaging, push notification, and mobile app integration. Please explain.

Compliance (Fully/Partially/Not Met) Notes Exceptions

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