1 Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Kitchen Attendant Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, cleaning supplies, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Kitchen Attendant Services, as defined in this PWS. The contractor shall comply with safety and sanitation requirements of the food code, local military standards and regulations.

1.2 Background: The Nebraska Air National Guard members have training one weekend a month (a couple times a year it might be a Thursday-Sunday, Friday-Sunday or Saturday-Monday), this training is called Regularly Scheduled Drill (RSD). During a RSD, military personnel prepare or have a catered lunch meal for an average of 350 people each day. All food items are provided by the government. Lunch is typically served from 11:00 a.m. – 12:30 p.m. CT. The contractor shall clean and sanitize the dining facility, storage rooms, kitchen equipment and provide food servers (on full kitchen attendant days only) as describe in section 2 below.

1.3 Period of Performance (PoP): The Period of Performance shall be one (1) Base Year of 24 days within a 12 month period and four (4) 12-month option years.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services between the hours of 0800-1600 on the days specified in the contract except when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings.

Performance shall be at the Dining Facility (DFAC), Building 2901, NW 24th St, Lincoln, NE 68524. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Telework: The Government does not permit the contractor to telework in support of this requirement.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Reserved

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with a Performance Requirement Summary checklist. This checklist is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards listed in this PWS. At the end of each RSD day, the contractor supervisor and the Government POC will walk through the facility completing the checklist and identify any deficiencies needing addressed and corrected by the contractor.

1.4.5 Access and General Protection/Security Policy and Procedures. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, Headquarters Air Force (HAF) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 An employee list must be provided to the Contracting Officer at least three days prior to the scheduled work days to allow for base access and accountability. The employee list must include the full name (first, MI, last), date of birth, driver’s license state issued ID number and state of issuance.

1.4.5.2 The contractor shall provide a valid driver’s license or state issued identification if not driving, current vehicle registration, and valid vehicle insurance certificate if requested by Security Forces at time of base entry.

1.4.5.3 Contractor employees shall not loiter in any working or patron areas. Upon completion of their assigned shift, employees shall depart the facility and base.

1.4.5.4 The use of alcoholic beverages or illegal drugs, or intoxicating substances by contractor personnel, while on duty, is strictly forbidden. The government POC or Shift Supervisor shall immediately notify the shift supervisor if contract personnel are suspected to be under the influence of alcohol, drugs or intoxicating substances. The contractor supervisor upon notification shall immediately remove contract personnel who are suspected of being under the influence of alcohol, drugs or intoxicating substances. Removal of contract personnel for such causes does not relieve the contractor of the requirement to provide sufficient personnel to adequately perform services.

1.4.5.5 For Contractors that do not require CAC, but require access to a DoD Facility and/or Installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (DODIO 2000.16V1 DAFI 31-145, DAFI 31-101 and DODM 5200.08v3 DAFMAN 31-101v3), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative)

1.4.5.6 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.7 Reserved.

1.4.5.8 Reserved.

1.4.5.9 Reserved.

1.4.5.10 Reserved.

1.4.5.11 Operations Security (OPSEC): Contractors will not disclose any details of the installation's infrastructure, operations, personnel staffing or specifics of their project on the installation. Breach of security or antiterrorism requirements noted herein may impact eligibility or awarding of future contract. In addition, OPSEC Awareness training is offered at no expense to all contractors working on the installation via the Contractor Security Requirement memorandum.

1.4.5.12 Antiterrorism Level 1 Training: AT level I Awareness Training is available at the following website: https://jko.jten.mil/courses/AT-level1/launch.html

1.4.5.13 The Government shall provide the contractor personnel safety briefs, to include but not limited to evacuation procedures, workplace hazards, and equipment training.

1.4.5.14 Reserved

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. No keys/key cards will be issued by the Government to the Contractor.

1.4.6.2 Reserved

1.4.7 Special Qualifications: The contractor shall ensure all employees possess a valid food handler permit in the performance of this contract. The supervisor(s) shall be certified under the NRA ServSafe Food Safety Manager Training or other nationally recognized association. (NOTE: The Government does not provide training to contractors. Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified, and otherwise qualified to provide services.)

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, Government POC and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contractor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the KO to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor. The CM shall ensure an on-site supervisor is present at all times of contract performance. The on-site supervisor should not be locked into a position as it restricts their ability to supervise. Locked in a position is defined as being confined to a single task for more than 15 minutes. The CM and supervisor shall read, write, speak, and understand English. Contract employees must be fluent in English or have a translator available at all times.

1.4.10 Reserved

1.4.11 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Uniform: Contract personnel shall be dressed appropriately for the job position.

Uniform requirements are as follows: white, sleeved polo style shirt, with collar, that is free from wrinkles, stains and odor. Pants should be black, and should not be baggy or too tight, but fitted and presentable. The pants’ length must extend to the top of the shoe. Shoes should be white or dark colored, closed toed, and non-slip. Hats must be clean, neat and fit the uniform. The government POC will notify the supervisor if any contractor personnel are not dressed appropriately, and the supervisor shall have any contract employee that is not dressed appropriately go home and change. This will be documented and sent to the Contracting Officer for appropriate action.

1.4.13 Personal Hygiene: Contractor personnel shall:

1.4.13.1 Wash their hands upon reporting for work, immediately after visiting the restroom, after using tobacco products, handling garbage, handling soiled items or when hands are otherwise dirty. Food servers are required to wash and utilize gloves immediately before serving meals in accordance with the current FDA Food Code.

1.4.13.2 Contractor personnel are required to shower daily. If offensive odors are detected, the contractor supervisor is to send them home.

1.4.13.3 Contractor personnel shall have clean fingernails.

1.4.13.4 All personnel with hair below the top of the collar must secure hair back with an appropriate hair restraint, so it does not extend below the bottom of the collar and appear presentable. Hair restraints (applicable to bald heads also) may include a baseball cap, hairnet and beard net if applicable.

1.4.13.5 Remove all jewelry, including watches, bracelets, dangling earrings, and rings except for a smooth wedding band.

1.4.13.6 No tobacco may be used in any form, except during break periods and then only in designated tobacco use areas. Tobacco includes e-cigarettes, pipes, or similar type devices, and any other form of dip, chew, snuff, or smoking material. This is a smoke free building and the Contracting Officer has the authority to determine what substances, devices and action violate this policy.

1.4.13.7 Separation of Duties: Personnel who are utilized to clean restrooms, garbage cans, drains, dirty dishes or perform other cleaning or custodial duties shall not handle clean dishes and kitchen equipment prior to thoroughly washing hand and arms as well as changing their apron.

1.4.14 Meals: There will be one 30 minute lunch period. Personnel employed under this contract will be allowed to eat the meals prepared and served in the dining facility while on duty. Prior to partaking in this meal, they must sign AF Form 79 with the accountant and pay the applicable meal charges (cash only) governed by DAFMAN 34-131.

Refrigeration space separate from that of the foodservice operation will be provided if the contract employees choose to bring their own lunch. Optimally, the contract personnel will eat between 10:15 a.m. and 10:45a.m. However, operational needs may preclude that and require an eating time of 12:45 p.m. Food and beverages will be consumed only in the designated areas. Contract personnel need to be in the critical positions no later than 10:50 a.m. to ensure that they are sufficiently prepared to begin cleaning dishes and serving.

2.0 Requirements: The contractor shall be responsible for providing food servers, clean kitchen floors, dishes, dining room, serving lines, restrooms (two customer restrooms and two employee restrooms), and the hall between employee restrooms. They shall use the three compartment sink and operate the mechanical dishwasher to clean dishes. They are responsible for collecting and disposing of all waste and recyclable materials. Kitchen Attendants shall perform the following tasks:

2.1 KITCHEN

2.1.1 DISHWASHING: Wash all soiled pans, dishes, utensils, etc. used in association with the preparation and serving of the RSD lunch meal and placed in their labeled storage locations when clean and air-dried.

2.1.2 CLEANING: Clean the dishwashing area and kitchen floors. Floor in the tray return and dishwashing area must be kept free of food and other debris. Floors shall be deck brushed as needed to maintain their cleanliness. This includes baseboards, in corners, and under equipment.

2.1.3 TRASH REMOVAL: Remove trash and recyclable materials from the facility and place in respective dumpsters in the refuse containment area. It is recommended that trash removal be completed by at least two individuals to lower the risk of injuries. All trash receptacles indoor and outdoor will be hosed down to remove all food particles when weather permits (i.e. above freezing temperatures).

2.1.4 CLEANED EQUIPMENT STANDARDS: Shall be handled in a way that protects them from contamination. Spoons, butter knives, and forks shall be touched only by their handles and personnel shall be wearing gloves. Cups, glasses, bowls, plates, and similar items shall be handled without contacting inside surfaces or the surface that contacts user’s mouth. All shall be stored at least six {6} inches above the floor in a clean dry location in a way that protects them from contamination by splash, dust and other means. All shall be stored inverted. Holders for the store of knives, forks, and spoons shall be used to present the handle to the patron.

2.1.5 VENTILATION HOODS: Food service ventilating hoods do not have filters to remove and clean. The inside and outside of both front and back of the house hood systems shall be thoroughly wiped clean each Sunday and polished.

2.2 DINING ROOM:

2.2.1 DINING TABLES: Shall be set up and stocked with paper towels, condiment holders that contain salt, pepper and customer comment cards. These are to be set up prior to the RSD lunch meal service. They shall be cleaned and sanitized with sanitizing solution. Multipurpose cleaner can be used to remove any foreign matter that cannot be removed with a sanitizer soaked towel.

2.2.2 DINING CHAIRS: Shall be cleaned with multipurpose cleaner if needed to remove all foreign objects, smudges, food particles and liquids from the seat and back and then wiped with a sanitizer soaked towel. This will be done before the meal on first day of RSD, after the meal on the last day of RSD and in between as needed.

2.2.3 TABLEWARE: Eating utensils, dishes, glasses, trays, etc. shall be replenished to ensure consistent availability to all patrons throughout the serving period.

2.2.4 SPILLAGE: Food and beverage spilled on the serving lines or floors during the serving process shall be cleaned up within 2 minutes from the time of the spill. Serving lines and counter tops should be wiped cleaned of debris as needed.

2.2.5 COURTESIES: Personnel shall be respectful, courteous and present a helpful attitude towards patrons.

2.3 MECHANICAL DISH MACHINE:

2.3.1 COOKING UTENSILS: Excess food particles must be removed by scraping and/or pre-rinsing to lessen the amount of organic waste entering the dishwashing machine.

2.3.2 FLATWARE: Tubs of detergent solution will be made available for customers to place their flatware in when they leave their tray on the tray dump conveyer. The flatware will be sorted, pre-rinsed and ran through the dishwashing machine. If required, flatware (particularly forks) shall be brushed by hand to loosen food particles.

The flatware shall then be placed into containers, with the handles down, and loaded into flatware washing racks for passage through the dishwashing machine. Flatware will not be handled after washing. Invert a clean, empty flatware container over the full container and turn the two units upside down so that the flatware, now transferred to a clean container, handles up.

2.3.3 LOADING DISHWASHER: Place all dishes into racks so that the cleaning and rinsing solutions in the dishwashing machine will come in contact with 100% of the surface areas of dishes. Slide loaded racks into dishwashing machine. Wash section water is to be 150-160 degrees F, and the final rinse section water not less than 180 degrees F. Detergent is to be added to the detergent dispensers when the low detergent indicator beeps.

2.3.4 DISHWASHING MACHINE: At the end of each shift the dishwashing machine shall be drained, properly disassembled and cleaned of all foreign material. The procedures for cleaning the dishwashing machine are located on the front of the machine.

2.3.5 RACKS AND CARTS: All drying racks, dish and tableware transporters shall be cleaned and polished as needed. Racks and carts will be put back in place according to the diagram provided by Government POC.

2.4 MANUAL DISHWASHING WITH THE THREE-COMPARTMENT SINK:

2.4.1 THREE COMPARTMENT SINK: Shall be washed, rinsed, and sanitized at the beginning and end of shift as well as when the water is changed. The contractor shall ensure the non-slip floor mats provided by the Government are placed in front of the three compartment sink prior to manual cleaning procedures. Sinks must be drained one at a time to prevent a flooding hazard.

2.4.2 MANUAL CLEANING PROCEDURES: For equipment and utensils that CAN be immersed in sinks the Contractor will:

2.4.2.1 Pre-scrape and rinse items, and pre-soak, when necessary, utensils to remove build-up of food particles.

2.4.2.2 Thoroughly wash items in the first (wash) sink compartment with a hot detergent solution.

2.4.2.3 Rinse all items in the second (rinse) sink compartment.

2.4.2.4 Sanitize in the third (sanitize) sink compartment by immersing in clean, room temperature Quaternary Sanitizer solution of 200-400 PPM for at least 30 seconds.

2.4.3 POTS & PANS: All pots, pans and utensils used in preparation and service of food shall be pre-rinsed, washed, rinsed, sanitized, and air dried after each use and will be returned to their labeled storage location. DO NOT store items that are dripping wet.

2.4.4 UTENSILS: All utensils used in preparation and service of food shall be thoroughly washed, rinsed, sanitized, and air dried after each use and will be returned to their point of use or storage if not normally stored in the pan washing area. DO NOT store items that are dripping wet. All will have a designated and labeled storage location.

2.4.5 MANUAL CLEANING PROCEDURES OTHER: For equipment and utensils that CANNOT be fully immersed in sinks, the Contractor will:

2.4.5.1 Pre-scrape and rinse items to remove build-up of food particles.

2.4.5.2 Thoroughly wash items with detergent soaked cloth at the first (wash) sink compartment.

2.4.5.3 Rinse all items with water from pre-rinse sprayer and/or faucet at the second (rinse) sink compartment.

2.4.5.4 Sanitize in the third (sanitize) sink compartment by running room temperature Quaternary Sanitizer solution of 200-400 PPM or other approved sanitizer solution at the appropriate dilution rate and allow to stay wet for no less than 30 seconds.

2.5 GARBAGE:

2.5.1 CONTAINERS: Containers and liners will be used for garbage collection throughout the facility. When filled (not more than four inches from the top) the cans shall be removed to the proper storage area for dumping and fitted with a new liner.

2.5.2 CLEANING OF CONTAINERS: Immediately after garbage is emptied, any waste left on the inside or outside the container must be removed. The containers will be thoroughly washed as needed and at the end of the RSD.

2.5.3 REFUSE AREA: All garbage/cardboard will be put into dumpsters inside refuse containment areas. Location will be provided by Government POC. All cardboard boxes will be broken down flat before being put into the recycling. Refuse containment area will be kept neat and orderly. Recyclable glass, plastics and metal cans are placed in a single point recycling container.

2.6 RESTROOM FACILITIES:

2.6.1 MOPS, BROOMS/DUSTPANS, AND BRUSHS: Cleaning tools used to clean the restrooms shall NOT be used for cleaning any other areas. These items are easily identifiable by their RED color and are stored in a separate mop closet from the other cleaning tools.

2.6.2 PAPER PRODUCTS AND SOAPS: Toilet paper, paper towels, and hand soap dispensers shall be adequately supplied at all times. All dispensers shall be wiped clean as needed.

2.6.3 CLEANING: All urinal, toilets, sinks, walls, sanitary napkin disposal containers, trash cans, rugs, and floors must be cleaned with appropriate cleaners. Floors must be swept and mopped (items on the floor moved if able to clean under and replaced to their original positions) and trash taken out in both customer and employee restrooms. All sanitary napkin disposal bags removed after use and refilled with a new bag. After each cleaning, the towels used to clean the restrooms must be placed in the dirty towel bin not to be used a second time or for anything else.

2.7 MISCELLANEOUS DUTIES:

2.7.1 LINEN: All linen including towels, hot mitts, aprons, and throw rugs will be picked up and consolidated into the linen bags. The government POC will be responsible for cleaning of all linens.

2.7.2 EQUIPMENT PROBLEMS: Any equipment found by the contractor to be malfunctioning or inoperative shall be reported to the government POC immediately.

2.7.3 END OF RSD TASKS: Mops will be thoroughly rinsed, wrung out and hung to dry. Mop buckets will be rinsed and inverted to drain and dry in the mop sink. Green floor drain covers will be taken up and cleaned. The floor drain screens located under the green floor drain covers will be emptied and cleaned out prior to replacing the green floor drain covers. Rubber floor mats will be cleaned and hung to dry.

2.8 SANITATION: Government evaluations of sanitation shall be performed both by Government POC and by the Medical Officer. Medical Officer shall assess performance based upon professional judgment as to the severity of any discrepancy with the current version of the FDA Food Code. Both the POC and Medical Officer will report (in writing) any discrepancies causing unsatisfactory performance to the contracting office. The Contracting Officer will take appropriate actions.

2.9 FOOD SERVERS:

2.9.1 The contractor shall provide personnel to serve the lunch meal to patrons at a rate of at least 3 guests per minute. Prior to this contract, the Government used two (2) servers per line, for a total of four (4) servers.

2.9.2 Food servers shall adhere to the portion sizes provided by the Government POC.

The Government POC shall provide instructions on serving line set-up and the food servers will be responsible for removing empty containers from the serving line and replacing with full containers.

2.9.3 Food servers shall be professional in appearance and proficient in customer service skills.

2.10 PARTIAL KITCHEN ATTENDANT SERVICES:

2.10.1 Some of the catered meals (i.e. boxed lunch meals or disposable plates and serving utensils being used, etc) will not require the full Kitchen Attendant services described above in section 2.0 Task Requirements. These days will be identified in the contract.

2.10.2 Partial Kitchen Attendant Services will include requirements described in section

2.1.2 Cleaning, 2.1.3 Trash Removal, 2.2 Dining Room, 2.5 Garbage, 2.6 Restroom Facilities, 2.7 Miscellaneous Duties, and 2.8 Sanitation. Dishwashing, cleaning kitchen equipment, and food servers will not be required.

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property and Equipment: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include the kitchen, dining room, and bathrooms. The Government shall furnish the expendable paper products such as disposable plates and silverware (if applicable), paper towels for dining tables, toilet paper and paper towels for bathrooms.

3.2 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything (i.e. cleaning products and supplies) required to perform these services as indicated in Paragraph 1.1. The contractor shall also furnish rubber aprons, gloves and goggles, hair nets, and beard nets as needed for contractor personnel.

5.0 Definitions and Acronyms:

5.1 Definitions:

5.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

5.1.2 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

5.1.3 Food Handler: A food handler is anyone who handles packaged or unpackaged food directly as well as the equipment and utensils used to prepare or serve food and/or surfaces that come into contact with food.

5.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

5.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

5.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

5.1.7 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

5.1.8 Sanitizing Solution: Quaternary sanitizer solution for use on all food contact surfaces at the rate of 200-400 parts per million {PPM}, or equivalent solution approved by a Medical Official.

5.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

5.2 Acronyms:

AFI Air Force Instruction

AT/OPSEC Antiterrorism/Operational Security CM Contract Manager CT Central Time DAFI Department of Air Force Instruction DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation FDA Food and Drug Administration GFP/M/E/S Government Furnished Property/Material/Equipment/Services HSPD Homeland Security Presidential Directive KO Contracting Officer POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement RSD Regularly Scheduled Drill QA Quality Assurance QC Quality Control QCP Quality Control Program TE Technical Exhibit

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars

TB MED 530/NAVMED P-5010-

1/AFMAN 48-147 IP Tri-Service Food Code

06/21/2023 https://static.e-publishing.af.mil/production/1/af_sg/publication/afm an48-147/afman48-147.pdf Homeland Security Presidential

Directive (HSPD)-12 Policy for a Common Identification

Standard for Federal Employees and Contractors

08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DODI O-2000.16 Vol 1 DoD Antiterrorism (AT) Program

Implementation

11/17/2016 https://www.esd.whs.mil/directives/issuances/dodi/

DAFI 31-101

Integrated Defense

03/24/2020 https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

AFI 31-118

Security Forces Standards and Procedures

08/17/2020 https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

AFI 10-701

Operations Security 7/24/2019 (Change 1:

06/09/2020) https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

DAFMAN 34-131

Appropriated Fund (APF) Food Service Program Management

10/9/2023 https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

6.1 Applicable Forms: Forms applicable to the PWS are listed below:

Form Date Website Base Access Request 8/9/2022 Provided by KO

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

Performance Objective

Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method /

By Whom

GOV POC

Initials

GOV POC

Initials

1.4 General Information

1.4.9 Contract Manager Responsibilities

Contract Manager (CM) will be always designated and present during the period of performance.

Required during all period of performances

GOV POC will be notified who the CM is at the beginning of each period of performance.

1.4.12 Uniform

White, sleeved polo style shirt w/collar that is free from wrinkles, stains, and odor.

22 of 24 or 91% of the total contracted period

GOV POC will monitor each period of performance through inspection

Pants should be black and not too baggy or too tight, but fitted and presentable. Pant length must extend to the top of the shoe.

Shoes should be white or dark colored, closed toed, and non-slip.

Hats must be clean, neat and fit the uniform

1.4.13.1 Personal

Hygiene

Contractor shall wash their hands upon reporting for work, immediately after visiting the restrooms, after using tobacco products, handling garbage, handling soiled items or when hands are dirty.

22 of 24 or 91% of the total contracted period

GOV POC will monitor during monthly inspections

1.4.13.2.

Personal Hygiene

Contract Personnel are required to shower daily.

22 of 24 or 91% of the total contracted period

CM will monitor at the beginning of each period of performance and take action as needed. GOV POC will annotate on monthly inspection

Any changes to this checklist must be routed and approved by Contracting.

if CM send home any personnel.

1.4.13.3/1.4.13.4 Personal Hygiene

All Contractor personnel shall have clean fingernails and hair restrained above bottom of collar

During all periods of performance

CM will the monitor before the beginning of each period of performance and then correct on the spot.

1.4.13.5

Remove all jewelry except for a smooth wedding band. During all periods of performance

CM will the monitor before the beginning of each period of performance and then correct on the spot.

1.4.13.6

No tobacco may be used in any form, except during break periods and then only in designated tobacco use areas.

22 of 24 or 91% of the total contracted period

1.4.13.7 Separation of

Duties

Personnel who are performing cleaning or custodial duties shall not handle clean dishes/equipment prior to washing hands and changing apron

22 of 24 or 91% of the total contracted period

1.4.14 Meals

Contract personnel need to be in the critical positions no later than 10:50 a.m.to ensure that they are sufficiently prepared to begin cleaning dishes and serving

22 of 24 or 91% of the total contracted period

2.1 Kitchen - N/A for Partial Services

2.1.1 Dishwashing

Wash all soiled pans, dishes, utensils, and place in their labeled storage locations when clean and air-dried

16 of 18 or 89% of the total contracted period

2.1.2 Cleaning

Clean the dishwashing area, kitchen floors and tray return area. Floors may be deck brushed as needed.

16 of 18 or 89% of the total contracted period

2.1.3 Trash Removal

Remove trash/recyclable materials from the facility and

16 of 18 or 89% of the total contracted period place in refuse containment area.

All trash receptacles indoor and outdoor will be hosed down to remove all food particles when weather permits

2.1.5 Ventilation Hoods

The inside and outside of both front and back of the house hood systems shall be thoroughly wiped clean each

Sunday and polished

16 of 18 or 89% of the total contracted period

2.2 Dining Room

2.2.1 Dining Tables

Stocked with paper towels, condiments, customer comment cards before the meal starts.

22 of 24 or 91% of the total contracted period

2.2.2 Dining Chairs

Shall be cleaned with multipurpose cleaner before and after the performance period.

2.2.3 Tableware

Eating utensils, dishes, glasses, trays, etc. shall be replenished throughout the serving period.

2.2.4 Spillage

Serving lines and counter tops should be wiped cleaned of debris as needed.

2.3 Mechanical Dish Machine - N/A for Partial Services

2.3.1/2.3.2

Cooking Utensils and Flatware

Tubs of detergent solution available for customers to place their flatware in.

16 of 18 or 89% of the total contracted period

The flatware will be sorted, pre-rinsed, ran through dishwashing machine

Transfer clean utensils to a clean container and store inverted.

2.3.3 Loading

Dishwasher

Place all dishes into racks so that the cleaning and rinsing solutions in the dishwashing machine will come in contact with 100% of the surface areas of dishes.

16 of 18 or 89% of the total contracted period

2.3.4 Dishwashing

Machine

At the end of each shift the dishwashing machine shall be drained, properly disassembled, and cleaned of all foreign material.

16 of 18 or 89% of the total contracted period

2.3.5 Racks and Carts

All drying racks, dish and tableware transporters shall be cleaned and polished as needed. Racks and carts will be put back in pace.

16 of 18 or 89% of the total contracted period

2.4 Manual Dishwashing with the Three-Compartment Sink – N/A For Partial Services

2.4.1 Three

Compartment Sink

Shall be washed, rinsed, and sanitized at the beginning and end of shift as well as when the water is changed. Non-slip floor mats should be used.

16 of 18 or 89% of the total contracted period

2.4.3 Pots & Pans

2.4.4

Utensils

All pots, pans and utensils used in preparation and service of food shall be pre-rinsed, washed, rinsed, sanitized, and air dried after each use and will be returned to their labeled storage location. DO NOT store items that are dripping wet.

16 of 18 or 89% of the total contracted period

2.5 Garbage

2.5 Garbage

Empty containers when full, moved to the proper storage area for dumping. Any waste left on the inside or outside of container must be removed and then fitted with a new

22 of 24 or 91% of the total contracted period liner. The containers will be thoroughly washed as needed and at the end of the RSD.

All garbage/cardboard will be put into dumpsters inside refuse containment areas.

Recyclable glass, plastics and metal cans are placed in a single point recycling container.

22 of 24 or 91% of the total contracted period

2.6 Restroom Facilities

2.6 Restroom Facilities

Toilet paper, paper towels, hand soap dispensers, and sanitary bags shall be adequately supplied at all times. All dispensers shall be wiped clean as needed.

22 of 24 or 91% of the total contracted period

All urinal, toilets, all sanitary napkin disposal containers

(those attached to walls and those that stand alone) sinks, walls, and floors must be cleaned with appropriate cleaners.

22 of 24 or 91% of the total contracted period

Floors must be swept and mopped, and trash taken out in both customer and employee restrooms.

22 of 24 or 91% of the total contracted period

2.7 Miscellaneous Duties

2.7 Miscellaneous

Duties

All linen including towels, hot mitts, aprons, and throw rugs will be picked up and consolidated into the linen bags.

22 of 24 or 91% of the total contracted period

Mops will be thoroughly rinsed, run out and hung to dry. Mop buckets will be

22 of 24 or 91% of the total contracted period rinsed and inverted to drain and dry in the mop sink.

Green floor drain covers will be taken up and cleaned.

The floor drain screens located under the green floor drains covers will be emptied and cleaned out prior to replacing the green floor drain covers.

22 of 24 or 91% of the total contracted period

Rubber floor mats will be cleaned and hung to dry.

22 of 24 or 91% of the total contracted period

2.9 Food Servers – N/A for Partial Services

2.9 Food Servers

The contractor shall provide personnel to serve the lunch meal to patrons and adhere to Government portion sizes provided.

Rate of at least 3 guest per minute 90% of the time.

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.5.1 Employee

List

Monthly / no later than 3 days prior to RSD

1 Electronic Submission

(Email)

Contracting Officer

1.4.7 ServSafe (or

equivalent) for

Supervisor

Prior to initial performance and if/when renewed

1 Electronic Submission

(Email) or Hard Copy

Contracting Officer

1.4.7 Food Handler

Permit

Prior to initial performance and if/when renewed

1 Electronic Submission

(Email) or Hard Copy

Contracting Officer