1. Statement of Work.pdf

STATEMENT OF WORK

1.0 SCOPE: The government has a need for on-site service for preventive maintenance, calibration, and emergency repair of the Clark CLC-200R and Buehler Micromet 5104 located in the Materials Lab at Anniston Army Depot (ANAD), 7 Frankford Avenue, Anniston, AL 36201-4199. The Contractor shall not proceed with any verbal or written change(s) to the scope of work from sources other than the Contracting Officer, who will provide changes in writing.

2.0 REQUIRMENT: The contractor shall provide all labor, documents, diagnostic equipment, tools schematics, calibration standards and indenters, and transportation necessary to perform the service listed in the scope of work

2.1 PREVENTIVE MAINTENANCE: The contractor shall conduct one (1) preventive maintenance visit per year that shall include calibration and repair (if required). Preventive maintenance includes regular repairs, adjustments, cleaning, and calibration for the proper functioning, accuracy, long-term performance and reliability of the Clark CLC-200R and Buehler Micromet 5104.

2.1.1 Calibration of the Clark CLC-200R in accordance with (ASTM E-18 / ASTM D 785 / ISO 6508-2).

All scales that were calibrated at delivery of the equipment (15T, 30T, 45T, F, B, G, H, E, K, 15N, 30N, 45N, A, D, C) are to be verified and or calibrated to meet ASTM E-18, Table A2.6. The accuracy shall meet or exceed ASTM E-18, Table A1.3. All standards used during calibration shall be National Institute of Standards and Technology (NIST) traceable.

2.1.2 Calibration of the Buehler Micromet 5104 shall be in accordance with ASTM E384 for both the Vickers and Knoop Tests.

2.2 EMERGENCY REPAIR: The contractor shall conduct emergency repair and unscheduled corrective maintenance service calls as required. In the event of system failures requiring immediate repair, service coverage includes a targeted response time of forty-eight (48) hours for on-site labor during normal business working days.

2.3 REPAIR PARTS: Clark CLC-200R repair parts shall be new OEM parts. Buehler Micromet 5104 repair parts shall be whatever is available to maintain proper function and calibration of the equipment.

2.3.1 The technician shall make every effort to bring parts with them that would likely be needed for repairs or replacement to meet calibration requirements during the service visit.

2.3.2 Replacement parts that were brought by the technician and are not used shall not be charged to the Government and shall be taken back with the technician.

2.3.3 All parts remain the property of the Government.

2.3.4 The contractor shall receive approval from the contracting officer prior to procuring any part costing $500 or more.

2.4 TECHNICAL EXPERTISE:

2.4.1 The contractor shall provide technicians that are factory trained on and experienced in operating, servicing, calibrating, and be capable of performing direct verification on the Clark CLC-200R per ASTM E-18 / ASTM D 785 /ISO 6508-2 (specified in the equipment specifications).

2.4.2 The contractor shall provide technicians for the Buehler Micromet 5104 that are capable of performing direct verification per ASTM E384 for both Vickers and Knoop.

3. PRINCIPAL PERIOD OF MAINTENANCE (PPM): The contractor shall conduct PPM during Depot working hours which consist of 9-1/2 hours on weekdays, Monday thru Thursday, 0700 AM - 1630 PM; and 8-1/2 hours on alternating Fridays, 0700 AM - 1530 PM. No hours on Saturday, Sunday, or Holidays.

4. INCENTIVES AND ACCEPTANCE OF SERVICE; RESPONSIBILITY FOR DAMAGE

4.1 ANAD shall maintain the right to review the PM, Calibration, Repair, and effectiveness of the service performed by the Contractor for this contract for conformance, quality and thoroughness. The Contractor shall be required to perform all portions of the service to the satisfaction of ANAD.

4.2 The Contractor shall be responsible for rectifying any damage to the equipment or accessories caused by the technician due to incompetence or lack of training.

4.3 The government will confirm that the equipment is in good working order with verification of calibration after service. Failure to resolve any such issues may result in nonpayment for portions of the service not rendered.

4.3 The Contractor shall make every effort to thoroughly repair the equipment and inform the contracting officer if repair of equipment is not possible.

4.4 The contractor shall warranty all repairs for a minimum of 30 days.

5. ENVIRONMENTAL: The contractor shall comply with all relevant and applicable federal and State environmental laws and the regulation of the Environmental Protection Agency and Alabama Department of Environmental Management. The contractor shall dispose of all wastes by the proper method to comply with such laws and regulations. The Contractor shall not use any Ozone depleting substances

(ODS).

6. CONTRACTOR’S POINT OF CONTACT: The Contractor shall provide the Government the name and telephone number of a designated POC and shall make arrangements that will enable service personnel to receive notification of service request.

7. TECHNICAL/CONTRACT LIAISON: The Contracting Officer Representative (COR) will be responsible for surveying all services of the Contractor. Communications or correspondence of contract matters including invoicing shall be between the Contractor and the Contracting Officer.