1. PWS-Digital Literacy Summit RTB.docx

Senior Leader Digital Literacy Summit Performance Work Statement (PWS)

CENTCOM Senior Leader Digital Literacy Summit

Performance Work Statement

U.S CENTRAL COMMAND

22 June 2023

Contents

List Of Appendixes

Appendix A 12

Introduction

(U) CENTCOM is as a Headquarters and theater working to implement an overarching Data Strategy to consolidate data sources and enterprise architecture that will ultimately support broad implementation of Artificial Intelligence, Machine Learning and other advanced data analytics tools. CENTCOM requires an Artificial Intelligence (AI) and Machine Learning (ML) Decision Support capability to provide the warfighter at all levels of engagement the information advantage in planning and decision making, using AI/ML for future action planning, cloud usage, and gamification of activities. This PWS describes the functions to be performed in supporting these ongoing requirements.

Background

(U) The National Defense Strategy (NDS) directs the department to “Bias toward the creation, experimentation, and evaluation of concepts and capabilities that incorporate emerging technologies, to include AI/ML enabled capabilities, to aid longer-term modernization and future force proficiency.” Future investment is critical in moving USCENTCOM towards this effort to the benefit of the Joint Force and forging a culture of persistent all-domain awareness without relying on excessive posture that drains NDS resources. USCENTCOM is shifting towards a data-centric environment that understands, leverages, and exploits data, and is prepared through rapid iteration to achieve success and transmit lessons learned for the broader department exploitation.

Scope

(U) The afternoon portion of the CENTCOM Senior Leader Digital Literacy Summit will be an interactive, facilitated 1/2-day (4 hour) workshop for approximately 30 CENTCOM Senior Leaders. Content of the workshop will be developed by subject matter experts in coordination with CENTCOM’s Chief Data Officer (CDO), with the overarching goal of showcasing how digital literacy topics can be leveraged within a government constrained and restrained environment. The workshop will be comprised of several components, including (i) a pre-session survey (ii) a collaborative session, (iii) guest speaking and small group break-out facilitation components including break-out sessions led by subject matter specialists and (iv) a post-session workshop summary for participants to leverage beyond the summit.

Tasks

(U) The following content areas will be developed in coordination with the CENTCOM’s CDO Digital Literacy Summit Content Development Team and will be explored via facilitated learning and small group breakout sessions: (i) “Every Problem Today and in the Future is a Data Problem”, (ii) Agile Development, Planning & Decision Making, (iii) Using AI/ML/RPA for Future Action Planning, (iv) Customer Experience and Applications to the Warfighter, (v) Cloud Usage, and (vi) Gamification of Activities. The workshop will arm the participants with a better understanding of how each digital literacy topic can be applied within their organization and respective strategy teams.

The Contractor shall Work closely with CENTCOM CDO to plan, prepare, and deliver the Workshop.

Provide the participant pre-survey in advance of the DLS. This will provide valuable insights into the primary participants. The insights will be used by the CDO DLS development team Subject Matter Experts (SME) to customize the summit agenda, facilitated topics and interactive experiences.

Provide participants the opportunity to assess, develop and better understand the vision, scope, initial objectives and intended outcomes of integrating digital literacy topics into CENTCOM’s overall strategy.

Facilitate a 4-hour workshop conducted on 22 June 2023 1200-1600, attended by approximately 30 CENTCOM Senior Leaders, based around customized Digital Literacy topics and pre-surveys, which are designed to provide senior leadership with a customized hands-on deep dive into how CENTCOM can leverage each of the forementioned content areas into the organization. Participants will have the opportunity to gain insights into how the organization can apply data literacy in a government constrained environment.

Contractor will summarize the information discussed during the workshop to create a post-Summit deliverable (“Deliverable”) for the workshop participants’ and Client’s internal use. The Deliverable will contain summaries of the discussions and activities held during the Deloitte-facilitated session including a Shared foundational awareness on key digital trends and a foundation of understanding how to transform operations to incorporate these trends into action within the organization.

Location. This work shall be performed at Government’s CONUS locations.

Deliverables

0. The Contractor will summarize the information discussed during the workshop to create a post-Summit deliverable for the workshop participants’ internal use. The deliverable will contain summaries of the discussions and activities held during the Deloitte-facilitated session including a shared foundational awareness on key digital trends and a foundation of understanding how to transform operations to incorporate these trends into action within the organization.

Government Responsibilities The Government will provide survey support in the form of logistical support in connection with completing the pre-survey before the June summit date.

The Government will be responsible for participation but ensuring participants actively participate in the planning and execution of the session and other relevant stakeholders will be available to meet with the contractor as needed.

The Government will provide all necessary permissions, authorizations, and consents from all persons or entities to permit the vendor to perform the workshop during the CDO digital literacy summit.

Constraints Point of Contact. The primary point of contact for the contractor will be the Contracting Officer's Technical Representative.

The Contracting Officer/Contracting Officer's Representative (KO/COR) will provide project guidance or direction regarding the functional requirements for all software products generated and customized under this PWS. Functional guidance provided by the KO/COR will be coordinated with the end user organization to ensure that cost and schedule impacts are identified and addressed prior to being implemented by the Contractor.

Property Rights: All documents, references, written material and electronically stored data, including any data rights thereto, generated by the contractor in the performance of this contract is the exclusive and sole property of the Government, with the exception of the Commercial-Off-The-Shelf (COTS) application(s). All other material shall be surrendered to the COR at the end of contract performance (or termination, if effected).

All Software, scripts, plans, procedures and documents produced under this contract become the property of the U.S Government and may be altered, modified or shared with other public and private activities at the sole discretion of the U.S. Government, with the exception of the COTS application(s).

Appendix A – Quality Assurance and Surveillance Plan for the Logistics Artificial Intelligences and Machine Learning Decision Support Tool Contract

1. SCOPE.

The purpose of this surveillance plan is to provide CENTCOM with the procedures necessary to monitor the performance of the Logistics Artificial Intelligence Machine Learning Decision Support Tool Contract. It provides detailed methods for identifying, recording and reporting deficiencies observed in the program.

2. FUNCTIONS SURVEYED

The functions surveyed are Technical, Schedule, Management and Cost requirements of each of the contract. Overall performance will be reviewed monthly between the Contracting Officer Representative (COR) and the Technical Expert and/or the task project leader. This contract is a Firm-Fixed-Price effort.

3. PROCEDURES

3.1. INSPECTION

The work performed under this contract will be inspected by two methods, 100% inspection of deliverables and feedback from Government task leaders and/or Technical Experts. The following paragraphs describe the inspection process for each of the general categories of technical, schedule, management and cost performance measured against the contract.

3.1.1. TECHNICAL

Technical knowledge and subject matter expertise will be evaluated on a real time basis and reviewed through meetings between the COR, the Technical Expert and/or Contractor task project manager.

3.1.2. SCHEDULE

The Contractors' schedule performance is reviewed and evaluated by the Government task project leader on a per instance basis. Each month, the Contractor task project leader will provide input to the COR by means of comments to the monthly labor and cost summary reports. These inputs will be collected, analyzed and reviewed by the COR and the contractor Project Manager in the aforementioned meeting. The COR will be responsible for seeing that any complaints are resolved in a timely manner.

3.1.3. MANAGEMENT

Coordination between the Government task project leader and the Contractor task project leader will ensure mutual understanding of requirements. Contractor staffing will be judiciously and responsively implemented to maximize resource utilization to satisfy task requirements. The Government task project leader through periodic interface with the Contractor team members shall conduct a 100% inspection of resources provided.

The Government task project leader shall provide the Contracting Officer, on a monthly basis, an assessment of the contractors' ability to plan and implement staffing changes and provide the correct quantity and quality of resources, if deemed necessary. The COR and the Contractor Project Manager shall review management topics at the monthly meetings. The topics are staffing assignments, responsiveness to staffing requirements, availability and quality of personnel.

3. FUNCTIONS SURVEYED

The functions surveyed are Technical, Schedule, Management and Cost requirements of each of the contract. Overall performance will be reviewed monthly between the Contracting Officer Representative (COR) and the Technical Expert and/or the task project leader. This contract is a Firm-Fixed-Price effort.

3. PROCEDURES

3.1. INSPECTION

The work performed under this contract will be inspected by two methods, 100% inspection of deliverables and feedback from Government task leaders and/or Technical Experts. The following paragraphs describe the inspection process for each of the general categories of technical, schedule, management and cost performance measured against the contract.

3.1.1. TECHNICAL

Technical knowledge and subject matter expertise will be evaluated on a real time basis and reviewed through meetings between the COR, the Technical Expert and/or Contractor task project manager.

3.1.2. SCHEDULE

The Contractors' schedule performance is reviewed and evaluated by the Government task project leader on a per instance basis. Each month, the Contractor task project leader will provide input to the COR by means of comments to the monthly labor and cost summary reports. These inputs will be collected, analyzed and reviewed by the COR and the contractor Project Manager in the aforementioned meeting. The COR will be responsible for seeing that any complaints are resolved in a timely manner.

3.1.3. MANAGEMENT

Coordination between the Government task project leader and the Contractor task project leader will ensure mutual understanding of requirements. Contractor staffing will be judiciously and responsively implemented to maximize resource utilization to satisfy task requirements. The Government task project leader through periodic interface with the Contractor team members shall conduct a 100% inspection of resources provided.

The Government task project leader shall provide the Contracting Officer, on a monthly basis, an assessment of the contractors' ability to plan and implement staffing changes and provide the correct quantity and quality of resources, if deemed necessary. The COR and the Contractor Project Manager shall review management topics at the monthly meetings. The topics are staffing assignments, responsiveness to staffing requirements, availability and quality of personnel.

4. POINTS OF CONTACT

Organization: 6th Contracting Squadron Office: 2610 Pink Flamingo Ave.

E-Mail: russell.beasley.2@us.af.mil

Government's Contracting Officer's Representative:

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