1.2.1-RFI.pdf

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REQUEST FOR INFORMATION (RFI)

IMMIGRATION AND CUSTOMS ENFORCEMENT (ICE)

ICE HEALTH SERVICE CORPS (IHSC)

TELERADIOLOGY SERVICES

PURPOSE OF REQUEST FOR INFORMATION

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. The U.S. Immigration and Customs Enforcement (ICE) Enforcement is conducting market research for teleradiology digital imaging services. See draft Statement of Work (SOW) and below for more details. As part of its market research, ICE is issuing this RFI to determine the estimated number of interested vendors capable of providing the requirements listed below. The government may use the responses to this RFI for information and planning purposes.

BACKGROUND

The ICE Health Service Corps (IHSC) provides and arranges for health care services for undocumented immigrants detained by ICE. As ICE’s medical authority for detainee health care, IHSC provides health care delivery and oversight to individuals in ICE custody that may be housed in Service Processing Centers (SPC), Contract Detention Facilities (CDF) and Staging Facilities located throughout the country. Eighteen (18) IHSC facilities are staffed with Public Health Service Commissioned Officers, Federal employees and contractors.

These facilities are directly under the supervision of IHSC. Eleven (11) of the IHSC facilities require teleradiology services under this requirement.

Provision of health care to this population is critical to the law enforcement mission of ICE.

Of utmost importance is the rapid detection and treatment of communicable diseases, including pulmonary tuberculosis (TB), to prevent cases of these diseases from being transmitted to staff, other detainees or be released to the citizens of the United States. It is also an essential provision for providing a safe and humane environment for the detained aliens.

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The majority of teleradiology images will be single view chest X-ray images to screen detainees for pulmonary TB; however, plain radiographic imaging of any body part will be utilized as needed in the management of illness and injury.

RESPONSE REQUIREMENTS

Prospective vendors are requested to submit the following information for ICE's review:

• Capability statement and brief presentation that includes the vendor’s expertise in providing a government utilization management solutions using evidenced-based guidelines that support utilization management/case management across the care continuum with evidenced based solutions, documentation, reporting, training, workflow design support, IT support, and other items as specified above.

• A rough cost estimate for the requirements described above, and those in the draft SOW, assuming a base period of 12 months and four (4), 12-month option periods.

In addition to the general capabilities of interested firms, ICE requests responses to the following questions:

1. What are industry standard metrics for monitoring success for the teleradiology services required in the PWS?

2. How long would you need for a transition time (maximum)? Provide any additional information on the transition process you may want to share.

3. Describe your proposed transition plan for assuming contract services, including estimate timeline for: (onboarding, credentialing, Radiology System setup, IT setup, staff training, go-live. Key milestones, and staffing ramp-up.)

4. How have you handled transitions in past contracts, and what lessons learned can you share?

5. What resources might you require from DHS to ensure a smooth transition?

6. Do you have a Provisional Authority to Operate (P-ATO) from the Federal Risk and Authorization Management Program (FedRAMP) Joint Authorization Board (JAB) for services? If so, please provide any links or information that would help confirm.

a. If applicable, how long did it take you to get it?

7. Do you have an Agency Authority to Operate (ATO) from the U.S. Department of Homeland Security, or from another federal agency?

a. If applicable, how long did it take you to get it?

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8. Do you follow the guidelines of The Joint Commission: National Patient Safety Goals 2019? If so, are you Joint Commission Certified?

https://www.jointcommission.org/standards/national-patient-safety-goals/

10. What training for installed equipment operation and TeleRadiology workflow have you found to be the most productive? E.g. in person, or online, other?

12. What is your experience providing teleradiology Digital X-Ray Services to the federal government? What are any relevant contract #s?

13. Do you have a GSA Federal Supply Schedule to provide these services? What is it?

What is the applicable Special Item Number (SIN)?

14. Are you a small business under a GSA Schedule? Please explain.

15. After reviewing the attached draft PWS, Evaluation Criteria, and this RFI are there any questions or issues that should be addressed? Is there anything else you’d like to share?

16. Do you have any comments on the specification requirements (PWS 1 Digital Chest X- Ray Equipment Specifications section 4.2.1)?

17. What is the industry standard for Medical Liability Insurance?

18. Do you have any best practices to pricing the required services?

a. Do you price types of X-Ray reads differently (e.g. Chest, foot, ankle) or the same price regardless of the location of the read?

19. Do you intend to submit a response in the expected upcoming solicitation?

QUESTIONS

Questions shall be directed to the Contracting Officer, Ms. Genna Braden, via e-mail at Genna.Braden@ice.dhs.gov, and the Contract Specialist, Mr. Caden Haney, via e-mail at Caden.Haney@ice.dhs.gov, must be received no later than October 21, 2025, by 12:00 pm Eastern Time (ET). Verbal questions or requests will NOT be accepted. Questions and requests for additional information may be answered/addressed by publicly posting the government’s responses. Accordingly, questions and requests for additional information shall NOT contain proprietary or classified information. The government may not provide response to every question or request received. Additionally, questions and requests received after the submission deadline may be answered at the discretion of the government.

mailto:Genna.Braden@ice.dhs.gov mailto:Caden.Haney@ice.dhs.gov

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RESPONSE INSTRUCTIONS

Responses shall be in either Word or PDF format and submitted via e-mail to the Contracting Officer, Ms. Genna Braden, at Genna.Braden@ice.dhs.gov and the Contract Specialist, Mr.

Caden Haney, at Caden.Haney@ice.dhs.gov. The submission must be received no later than November 10, 2025, by 12:00 pm ET. Late submissions may be considered at the discretion of the government.

Additionally, submissions must:

• Address all items outlined in the Response Requirements section.

• Provide any question, comments, or feedback relating to the draft SOW.

• Include a Cover Letter which contains the following information:

o Date submitted.

o Company name, mailing address, and website address.

o Company's System for Award Management (SAM) registration status. All respondents must register on the SAM located at http://www.sam.gov/.

o Company Unique Entity Identifier (UEI) number.

o Company’s SAM size and socio-economic status information for NAICS codes relating to this requirement.

o List of any and all applicable procurement vehicles your company is an awardee under (e.g. Blanket Purchase Agreements, Indefinite-Delivery, Indefinite-Quantity contracts, etc.) and the administering Federal agency (GSA, DHS, etc.).

o Contracting Point of Contact(s) (Name, title, email, and phone number) o Technical Point of Contact(s) (Name, title, email, and phone number) who has the authority and knowledge to clarify responses with government representatives.

• Be a maximum of ten (10) pages inclusive of the cover letter.

• Not include proprietary information. Submissions containing sensitive or proprietary information are highly discouraged unless excluding such information would inhibit the vendor’s ability to provide a complete submission. Any submitted proprietary information must be clearly marked. Only unclassified submissions will be accepted.

REQUEST FOR INFORMATION CONDITIONS AND NOTICES

This RFI is issued solely for information and planning purposes, it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Furthermore, ICE is not at this time seeking proposals and will not accept unsolicited proposals. Vendors are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the interested party's expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued.

This RFI is issued solely for information and planning purposes, it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service mailto:Genna.Braden@ice.dhs.gov mailto:Caden.Haney@ice.dhs.gov

5 | P a g e whatsoever. Furthermore, ICE is not at this time seeking proposals and will not accept unsolicited proposals. Vendors are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the interested party's expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued.

The information provided in this RFI is subject to change and is not binding on the government. All submissions become government property and will not be returned. The government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Unless advised or indicated on the responses to this RFI, all information furnished will be considered non-proprietary.

The Government reserves the right to hold one-on-one meetings as a result of responses received from this RFI as part of its market research. Meetings may be held in particular with vendors who provide comprehensive responses to the questions posed. In addition, there may be a need to seek further clarification from those respondent(s) identified as capable.

This clarification may be requested in the form of brief verbal communication by telephone;

written communication; electronic communication; or a request for a presentation of the response. The Government reserves the right to seek additional information from those vendors identified with unique solutions that are determined to be beneficial to the Government.

If a solicitation is released, information will be posted to the Department of Homeland Security (DHS) Advance Planning Forecast System (APFS) or the beta.SAM.gov Contract Opportunities website. It is the responsibility of potential vendors to monitor APFS or beta.SAM.gov for additional information pertaining to this requirement.