1.1.4 SOW for ARJIS v.1.1..pdf

Statement of Work

U.S. Customs and Border Protection U.S. Border Patrol – San Diego Sector

Title: ARJIS and eSUN Access

1. BACKGROUND:

The U.S. Border Patrol (USBP) San Diego Sector (SDC) utilizes a variety of data sources to support law enforcement field operations and to analyze information collected during intelligence operations.

The Automated Regional Information System (ARJIS) and San Diego Users Network/California Law Enforcement Telecommunications System (SUN/CLETS) are two systems that are critical to SDC intelligence operations. Together, the systems are collectively known as ARJISnet.

ARJISnet was created to share information among justice agencies throughout San Diego and Imperial Counties, California and has evolved into a complex criminal justice enterprise network used by 80+local, state, and federal agencies in the two California counties that border Mexico. The County of San Diego Public Safety Group and the San Diego Sheriff’s Department created the eSUN system as a re-hosting of the legacy SUN/CLETS system.

2. SCOPE:

San Diego Sector currently requires continued access to the secure law enforcement intranet called ARJISnet.

Connection to this network is required of all law enforcement (LE) agencies to access the regional, state and federal LE systems and applications, including SDLaw (the Sheriff’s suite of services). It includes network connectivity to an agency’s facility, 24/7 system monitoring and network maintenance as required.

3. APPLICABLE DOCUMENTS:

N/A

4. SPECIFIC TASKS:

Applications included in this access:

• COPLINK

o Provides Local LE incidents (arrests, crime cases, traffic accidents, citations, field interviews, officer notifications), booking photos and access to other regions (OC, LA Sheriff, San Bernardino County, Sacramento County, Bakersfield/Kern Counties, San Jose region, Tucson).

• SRFERS (State, Regional, Federal Enterprise Retrieval System) Local LE incidents (same as

COPLINK)

o Booking photos o LPR data from mobile and fixed readers, border crossings, and National Vehicle Locator

Service o Sheriff local wants/warrants

• Officer Notification System (ONS) o Allows entry of ONS records and optional automated alerts that will send emails when new data arrives, or if there are queries by other users that match an ONS entry. Allows queries of ONS. These include all the regional registered sex offenders, narcotics, arson and gang notifications, Probation Fourth Waivers, Juvenile Orders and entries by local LE officers on persons/vehicles/locations of interest.

• eQuery o The new version of the old 'MOl11' query. Returns the local LE incidents and has a radius search.

o ‘Law Enforcement Only' Mapping System: A geo-based system that maps local incidents. Can create graphs, charts and reports.

• ARJlSnet portal o Offers links to other LE systems such as Cal-Photo, Megan's Law website, etc.

o Webpage has information regarding ARJIS and features recent local BOLOs, photos and bulletins.

o Regional directory - a quick search for finding names, phones numbers and email addresses of 6,000+ law enforcement professionals in the SO region.

• Regional Email distribution Iists o Users can subscribe to receive bulletins of interest by groupings; 211, Fraud, Sex Crimes, etc.

o Can also send bulletins to these lists that reach hundreds of LE professionals in the region.

4.1 Program Management.

The contractor shall exercise technical direction and control of the ARJISnet Program. This requirement includes the necessary technical support and data management.

4.2 Documentation.

The contractor shall be responsible for issuing existing documents as requested by CBP.

5. DELIVERABLES AND DELIVERY SCHEDULE:

5.1 The contractor shall supply continuous 24/7 access to and support for the ARJIS System for an unlimited number of U.S. Border Patrol (USBP) San Diego Sector (SDC) users.

5.2 The contractor shall supply continuous 24/7 access to and support for the eSUN System for an unlimited number of U.S. Border Patrol (USBP) San Diego Sector (SDC) users.

6. GOVERNMENT-FURNISHED EQUIPMENT AND INFORMATION:

The government does not anticipate providing any GFE or GFI.

Access to ARJISNET system will be from Government owned computer systems, located at the place of performance indicated in Section 7.0 of the SOW.

7. PLACE OF PERFORMANCE:

Access to the ARJISNET system will be promulgated from the USBP San Diego Sector area of operations/Government Facilities.

8. PERIOD OF PERFORMANCE:

The period of performance is July 1, 2024 through June 30, 2025.

9. SECURITY:

All CBP users accessing/utilizing the database will have a background investigation completed. CBP users will adhere to applicable standards of conduct for database use.

10. SPECIAL CONSIDERATIONS:

10.1 Changes to the SOW

No changes to this SOW or cost increases shall be incurred without written prior approval of the Contracting Officer. Any changes or cost increases will not take effect until the Contracting Officer executes a written modification.

10.2 Travel

Travel is not required to support the tasks identified in this SOW.

11. SECTION 508 REQUIREMENTS

Section 508 Requirements for Technology Products

Section 508 of the Rehabilitation Act (classified to 29 U.S.C. § 794d) requires that when Federal agencies develop, procure, maintain, or use information and communications technology (ICT), it shall be accessible to people with disabilities. Federal employees and members of the public with disabilities must be afforded access to and use of information and data comparable to that of Federal employees and members of the public without disabilities.

All products, platforms and services delivered as part of this work statement that, by definition, are deemed ICT shall conform to the revised regulatory implementation of Section 508 Standards, which are located at 36 C.F.R. § 1194.1 & Appendixes A, C & D. In the revised regulation, ICT replaced the term electronic and information technology (EIT) used in the original 508 standards. ICT includes IT and other equipment.

Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the Contracting Officer and a determination will be made according to DHS Directive 139-05, Office of Accessible Systems and Technology, dated November 12, 2018 and DHS Instruction 139-05-001, Managing the Accessible Systems and Technology Program, dated November 20, 2018, or any successor publication.

Section 508 applicability to Information and Communications Technology (ICT): law enforcement database

Applicable Exception: Fundamental Alteration Authorization #: EXC0001417

Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the Contracting Officer and a determination will be made according to DHS Directive 139-05, Office of Accessible Systems and Technology, dated November 12, 2018 and DHS Instruction 139-05-001, Managing the Accessible Systems and Technology Program, dated November 20, 2018, or any successor document.

12. POINTS OF CONTACT:

Program POC:

Leslie Alexander, Intelligence Operations Supervisor San Diego Sector Border Patrol/Sector Intelligence Unit Phone:619-726-1077 Email: Leslie.R.Alexander@cbp.dhs.gov

Sergio Lopez, Patrol Agent in Charge San Diego Sector Border Patrol/Sector Intelligence Unit Phone:619-207-7288 Email: sergio.lopez1@cbp.dhs.gov

Alternate POC:

Troy Widhalm, Intelligence Supervisor San Diego Sector Border Patrol/Sector Intelligence Unit Phone: 619-596-6003 Email: troy.r.widhalm@cbp.dhs.gov

COR/IPP Approver:

Mariaelena Marquez, Mission Support Specialist Phone:619-216-4104 Email: Mariaelena.Marquez@cbp.dhs.gov mailto:Leslie.R.Alexander@cbp.dhs.gov mailto:troy.r.widhalm@cbp.dhs.gov mailto:Mariaelena.Marquez@cbp.dhs.gov