1.1.4 ARJIS SOW.pdf
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- Solicitation number
- 20136936
About this file
This statement of work outlines requirements for continued access to the Automated Regional Justice Information System and San Diego Users Network/California Law Enforcement Telecommunications System law enforcement databases. The contractor shall supply continuous 24/7 access and support for up to 199 users of the ARJIS System and up to 33 users of the eSUN System from the Department of Homeland Security Customs and Border Protection's San Diego Field Office for a one-year base period starting September 18, 2023, with four one-year option periods exercisable through September 17, 2028. The work will be performed at government-owned computer systems within the San Diego Field Office area. The related special notice indicates the agency's intent to sole source the requirement.
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Statement of Work
Automated Regional Justice Information System (ARJIS) and San Diego Users Network/California Law Enforcement Telecommunications System (SUN/CLETS)
1. BACKGROUND:
The U.S. Customs and Border Protection (CBP), San Diego Office of Field Operations (OFO) utilizes a variety of information sources to analyze information collected during intelligence operations. The Automated Regional Justice Information System (ARJIS) and the San Diego Users Network/California Law Enforcement Telecommunications System (SUN/CLETS) are two systems that are critical to SDC intelligence operations.
Together, the systems are collectively known as ARJISnet.
ARJISnet was created to share information among justice agencies throughout San Diego and Imperial Counties, California and has evolved into a complex criminal justice enterprise network used by 80+ local, state, and federal agencies in the two California counties that border Mexico. The County of San Diego Public Safety Group and the San Diego County Sheriff’s Department created the eSUN system as a re-hosting of the legacy SUN/CLETS system.
2. SCOPE:
San Diego OFO requires continued access to the secure law enforcement intranet called ARJISNet.
Connection to this network is required of all LE agencies in order to access the regional, state and federal LE systems and applications, including SDLaw (the Sheriff’s suite of services). It includes 24/7 system monitoring and network maintenance as required.
3. APPLICABLE DOCUMENTS:
N/A
4. SPECIFIC TASKS:
Applications included in this access:
1. COPLINK – Local LE incidents (arrests, crime cases, traffic accidents, citations, field interviews, officer notifications), booking photos and access to other regions (OC, LA Sheriff, San Bernardino County, Sacramento County, Bakersfield/Kern Counties, San Jose region, Tucson).
2. SRFERS (State, Regional, Federal Enterprise Retrieval System) Local LE incidents (same as COPLINK)
• Booking photos.
• LPR data from mobile and fixed readers, border crossings, and National
Vehicle Locator Service
• Sheriff local wants/warrants.
3. Officer Notification System (ONS)
• Allows entry of ONS records and optional automated alerts that will send emails when new data arrives or there are queries by other users that match an ONS entry.
• Allows queries of ONSs. These include all the regional registered sex, narcotics, arson and gang notifications, Probation Fourth Waivers, Juvenile Orders and entries by local LE officers on persons/vehicles/locations of interest.
4. eQuery
The new version of the old ‘MOI11’ query. Returns the local LE incidents and has a radius search.
5. ‘Law Enforcement Only’ Mapping System
A geo-based system that maps local incidents. Can create graphs, charts and reports.
6. ARJISnet portal
• Offers links to other LE systems such as Cal-Photo, Megan’s Law website, etc.
• Webpage has information regarding ARJIS and features a recent local BOLO
• photo and bulletin.
• Regional directory – the quick search for finding names, phones numbers and email addresses of 6,000+ law enforcement professionals in the SD region.
7. Regional Email distribution lists
• Users can subscribe to receive bulletins of interest by groupings; 211, Fraud, Sex Crimes, etc.
• Also can send bulletins to these lists that reach hundreds of LE professionals in the region.
5. DELIVERABLES AND DELIVERY SCHEDULE:
5.1. The contractor shall supply continuous 24/7 access to and support for the ARJIS System for up to 199 CBP users in the San Diego Field Office.
5.2. The contractor shall supply continuous 24/7 access to and support for the eSUN System for up to 33 CBP users in the San Diego Field Office
6. GOVERNMENT-FURNISHED EQUIPMENT AND INFORMATION:
The Government will not be providing any GFE or GFI.
7. PLACE OF PERFORMANCE:
ARJISNet will be accessed by authorized users from Government-owned computer systems within the San Diego Field Office area of operations, including various Port locations.
The main office address is as follows:
Customs and Border Protection 720 E. San Ysidro Blvd.
San Diego, CA 92173
8. PERIOD OF PERFORMANCE:
Base Year: September 18, 2023 – September 17, 2024
Option Year 1: September 18, 2024 – September 17, 2025 Option Year 2: September 18, 2025 – September 17, 2026 Option Year 3: September 18, 2026 – September 17, 2027 Option Year 4: September 18, 2027 – September 17, 2028
Option years will be exercised based on the needs and requirements of the Government.
9. SECURITY:
This acquisition is unclassified.
10. SECTION 508 REQUIREMENTS:
Section 508 Requirements for Technology Products
Section 508 of the Rehabilitation Act (classified to 29 U.S.C. § 794d) requires that when Federal agencies develop, procure, maintain, or use information and communications technology (ICT), it shall be accessible to people with disabilities. Federal employees and members of the public with disabilities must be afforded access to and use of information and data comparable to that of Federal employees and members of the public without disabilities.
All products, platforms and services delivered as part of this work statement that, by definition, are deemed ICT shall conform to the revised regulatory implementation of Section 508 Standards, which are located at 36 C.F.R. § 1194.1 & Appendixes A, C & D.
In the revised regulation, ICT replaced the term electronic and information technology (EIT) used in the original 508 standards. ICT includes IT and other equipment.
Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the Contracting Officer and a determination will be made according to DHS
Directive 139-05, Office of Accessible Systems and Technology, dated November 12, 2018 and DHS Instruction 139-05-001, Managing the Accessible Systems and Technology Program, dated November 20, 2018, or any successor publication.
Section 508 applicability to Information and Communications Technology (ICT):
ARJISNet law enforcement database
Applicable Exception: Fundamental Alteration Authorization #: EXC0001417
Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the Contracting Officer and a determination will be made according to DHS Directive 139-05, Office of Accessible Systems and Technology, dated November 12, 2018 and DHS Instruction 139-05-001, Managing the Accessible Systems and Technology Program, dated November 20, 2018, or any successor document.
mailto:eric.r.neckel@cbp.dhs.gov mailto:zohal.sayar@cbp.dhs.gov
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