1.06 PWS_Redacted.pdf
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- Attached to
- CREDO Facilitator Federal contract opportunity
- Solicitation number
- N6883625Q0004
About this file
This document is a Performance Work Statement (PWS) for the Chaplain's Religious Enrichment Development Operation (CREDO) Southeast Facilitator contract. The PWS outlines the requirements for four (4) CREDO Facilitators to be stationed at Naval Station Mayport, FL, Naval Air Station Jacksonville, FL, Naval Air Station Pensacola, FL, and Naval Construction Battalion Center Gulfport, MS. The Facilitators will be responsible for implementing CREDO programs, conducting marketing and meetings with military leaders, making referrals, collecting performance data, and collaborating with other helping professionals. The contract has a base period from May 1, 2025 to April 30, 2026, with four one-year option periods. The Facilitators will work a 40-hour week during normal chapel hours, with occasional weekend and evening services. Specific requirements include facilitating core CREDO programs, workshops, and other briefs, as well as administrative duties. Contractor employees must meet minimum educational and experience qualifications outlined in the PWS.
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Performance Work Statement
Commander, Navy Region Southeast (CNRSE), CREDO Southeast Facilitators
Disclaimer: The issuance of this Performance-based Work Statement (PWS) is not an endorsement by the United States Government of any church, denomination, or religious organization.
Performance Work Statement
1.0 SCOPE
The Commander Navy Region Southeast is requesting contract services through NAVSUP Fleet Logistics Center (FLC) Jacksonville FL for FOUR (4) Chaplains Religious Enrichment Development Operation (CREDO) Southeast programs/programming Contract Facilitators to be housed at:
Naval Station (NS) Mayport, FL;
Naval Air Station (NAS) Jacksonville, FL;
Naval Air Station (NAS) Pensacola, FL;
Naval Construction Battalion Center (NCBC) Gulfport, MS;
The Contractor shall provide all contract employees, non-personal services, and materials (except as otherwise provided for in this contract) to implement CREDO Southeast programming as a professional facilitator and assist CREDO staff in providing administrative support as necessary to meet its mission of strengthening Fleet, Fighter and Family. Hereafter, when referring to activities that take place at one of the specific installations named above, the term “Contractor” shall be inclusive of the Contractor’s employees and/or subcontractors.
The Contractor employee shall perform the following tasks (specific requirements delineated in para. 2.0):
a. Facilitate Core Programs, Core Plus Workshops, Core Plus, and other briefs;
b. Conduct marketing, face-to-face, and VTC meetings with military commanders and leaders both on the installation where they are housed and at other installations as assigned below;
c. Identify and develop additional capabilities and initiatives that can be delivered by the Chaplains Religious Enrichment Development Operation (CREDO);
d. Make appropriate referrals to a chaplain or other helping professional;
e. Collect data and capture measures of performance and measures of effectiveness regarding CREDO programs;
f. Collaborate with other helping professionals within the Navy system; and
g. Submit monthly reports to respective Command Chaplains, CREDO Southeast Director, and the Contracting Officer’s Representative (COR).
1.1 Place of Performance: Naval Station Mayport, FL; Naval Air Station Jacksonville, FL;
Naval Air Station Pensacola, FL; Naval Construction Battalion Center Gulfport, MS. Each contractor will have additional responsibility for other installations as assigned. Responsibilities include contact with installation chaplains and leadership triads at least monthly, travelling to each location 1-4 times per year as needed to perform required and requested training.
Note: The Contractor support under this contract shall be provided in the following settings:
Office, classrooms, chapels and retreat facilities as required throughout the region.
1.1.1 Additional Region Southeast Installations: To support a region that covers 12 States and nearly 900,000 square miles each of the FOUR contract facilitators will have additional responsibility to maintain routine contact with Religious Ministry Teams and unit command triads in the relative vicinity of their housed locations. Contact rosters maintained by Commander Navy Region Southeast N00R.
Housed location Additional locations Naval Air Station Jacksonville Naval Support Activity Orlando, Naval
Station Guantanamo Bay, Naval Information Operations Command Georgia, Naval Support Facility Beaufort
Naval Station Mayport Naval Air Station Key West, Naval Submarine Base Kings Bay
Naval Air Station Pensacola Naval Air Station Whiting Field, Naval Air Station Meridian, Naval Support Activity Mid-South, Naval Support Activity Panama City
Naval Construction Base Gulfport Naval Air Station Kingsville, Naval Air Station Corpus Christi, Naval Air Station Joint Reserve Base Ft Worth, TACAMO (Tinker Air Force Base), Pascagoula Shipyard, Naval Air Station Joint Reserve Base New Orleans
1.2 Period of Performance:
Base Period: May 01, 2025 through April 30, 2026 Option I: May 01, 2026 through April 30, 2027 Option II: May 01, 2027 through April 30, 2028 Option III: May 01, 2028 through April 30, 2029 Option IV May 01, 2029 through April 30, 2030
1.3 Hours of Operation: Chapel hours are Monday through Friday between the hours of 7:30 am to 4:00 pm. The workweek for the full-time Contractor employee will be from 8:00 to 4:00.
Hours may be negotiated with the hosting chapel staff but are not to exceed 40 hours per week.
There will be times when services will include some weekends and evenings. No additional compensation or overtime shall be provided to work outside of chapel hours. This contract is for a full-time workweek, 40 hours per week at Naval Air Station Jacksonville, FL; Naval Air Station Pensacola, FL; Naval Construction Battalion Center Gulfport, MS; and Naval Station Mayport, FL.
1.4 Limitations: The US Navy Chaplain Corps supports religious pluralism and provides for the free exercise of religion and as such, the Contractor employee shall work in an ecumenical environment sensitive to all participating in the program and abide by all Department of Defense, Department of the Navy, and Federal laws, rules, and guidelines, including those laws and guidelines pertaining to marriage. Department of Defense policy states that all legally married military couples shall be treated equally and as such, all CREDO marriage and family enrichment retreats are open to all legally married military couples. Contractor’s employees shall be willing to facilitate retreats for all eligible military personnel and their dependents. The Contractor shall ensure that no effort or coercion to conform a participant to a particular religious denomination or faith group shall be manifested directly or indirectly. Proper respect for all religious faith groups shall be maintained.
2.0 SPECIFIC REQUIREMENTS
The Contractor employee shall facilitate and implement CREDO Southeast programs based on the Performance Work Statement requirements to ensure an effective program. This program shall address the following areas:
a. A quarterly calendar of events and trainings to establish planning
b. A core curriculum developing of retreats, workshops, and briefs
c. Appropriate advertising of weekly, monthly, and special events
d. Meeting with military commanders and other leaders
e. Coordinating and collaborating with other Navy services and helping professionals
f. Coordinate with installation commands and tenant commands to deliver other briefs on an on-demand basis.
The Contractor employee shall submit in writing all planning items listed above to the respective Command Chaplains for approval no later than the 5th day of the second month after the effective date of the contract. No advertisement of proposed event or activity, either printed or verbal, shall be released until approved by the respective Command Chaplain and the CREDO Southeast Director. Plans shall include the following events at a minimum:
1. Core Programs: The Contractor employee shall facilitate off-site retreats, to include Marriage Enrichment Retreats, Family Enrichment Retreats, Personal Resiliency Retreats and Personal/Professional Growth Retreats. Each retreat shall begin at 1700 Friday evening and conclude no later than 1200 Sunday. Content and curriculum will be provided by CREDO Southeast and the Contractor employee shall deliver the retreat as set forth by CREDO Southeast. Personality and personal experience of the Contractor employee is welcomed and expected. The atmosphere is one of facilitation and involvement of the group, not simply teaching.
2. Core Plus Workshops: The Contractor employee shall devise a schedule, coordinated with and approved by the respective Command Chaplain, and published quarterly, which provides for, but is not limited to, the following Workshops (curriculum content provided by CREDO Southeast):
a) ASIST – Applied Suicide Intervention Skills Training 2-day workshop
b) safeTALK – Suicide Alertness for Everyone 3-hour workshop
c) PREP – Relationship Intelligence for Couples
d) Got Your Back – Relationship Intelligence for Individuals
e) Survival Skills for Healthy Families – Family Wellness
f) Resilient Family Institute - BAM
g) QPR Institute Gatekeeper Instructor Training
h) Meyers-Briggs Type Indicator
i) Arbinger Leadership Development
j) Franklin Covey Leadership Workshops
3. Other Briefs: The Contractor employee shall devise a schedule, coordinated with and approved by the respective Command Chaplain, and published quarterly, which provides for the following Tone of the Force and other Briefs (the “Plus” in the Tone of Force briefs refers to a character development aspect of the brief which is unique to the Chaplain Corps):
a) Sexual Assault Prevention & Response Plus
b) Suicide Prevention Plus
c) Operational Stress Control Plus
d) Domestic Violence Plus
e) Deployment Support
f) Command Indoctrination
g) Other – as needed
2.2 Events requiring travel: The Contractor employee’s requirement concerning off-base retreats, special events, or training is as follows:
. Brief After-Action Reports shall be submitted to the CREDO Southeast Director within five (5) days following the completion of a retreat. The Contractor employee shall maintain continuity folders and incorporate the action reports.
a. Contractor employees shall count weekend hours worked during a retreat, to include travel time, but shall not include mealtime or sleeping time in their workweek hour count. The time expended in supporting an average weekend event will count toward 16 hours of a 40 hour work week and be offered as two-days of compensated time within two weeks of the event.
b. Contractor employees shall provide their own transportation to special events and/or retreats, and shall be reimbursed by the Contractor, according to the travel funding provided in this contract, and in accordance with section 7.2 of this PWS.
2.3 Meetings: The Contractor employee shall attend all weekly Chapel Staff Meetings, Planning Days, and Parish Advisory Council meetings or as directed by the respective Installation Command Chaplain. Additionally, the Contractor employee shall attend/call-in to CREDO Southeast Facilitator teleconferences, and use all available means of telecommunication to maintain contact with other supported installations.
2.4 Coordination: The Contractor employee shall coordinate all support requirements with Installation Command Chaplain or appropriate Chapel staff.
2.5 Performance Standards: The Government will evaluate the Contractor employee’s performance under this contract using the method of surveillance specified in Performance Requirement Summary – Technical Exhibit (1).
2.5.1 Deliverables: The following deliverable shall be required during the contract period:
Item# Description Due Date
1 Monthly Facilitator Report – data 25th business day of each month
2 Monthly Facilitator Report – quad chart 25th business day of each month
3 Yearly Facilitator Report – narrative 15 October of each year Written reports shall be submitted as described within the PWS and identified in the Performance Requirement Summary (Technical Exhibit 1). Monthly Facilitator reports (Technical Exhibit 2) shall be submitted to respective Command Chaplain, CREDO Southeast Director, and the COR.
The COR will submit the CNIC Religious Ministry CREDO report (Technical Exhibit 3) to CNRSE each month. The contract number shall be used on all reports and correspondence presented in the performance of this contract.
Deliverables also include, but are not limited to, proposed draft documents, briefs, and meeting notes. The Contractor employee shall deliver the products to the respective Command Chaplain by the specified due date. The deliverables are property of the Commander Naval Installations Command (CNIC). All raw data as well as resulting tables, matrixes, reports, manuals, audio/visual aids and other such reports generated in execution of this contract shall become the property of CNIC Force Chaplain. Products to be in report, print, presentation, or other format as approved by CNIC Force Chaplain or designated representative.
The Contractor employee shall provide outputs associated with tasks identified within the PWS to include, but not limited to, MS Power Point briefings, MS Word documents and reports, MS Excel spreadsheets, MS Access databases, emails and talking points.
2.5.2 Performance Evaluation Meetings: The Contractor and/or its employees shall meet with the Government weekly during the first month after performance start date. Thereafter, meetings shall be scheduled as deemed necessary by the Government/COR and whenever a Contract Discrepancy Report (CDR) is issued. A mutual effort shall be made to resolve all problems during the meetings. The Government and the Contractor and/or its employees shall sign the meeting minutes recorded by the Government. Should the Contractor and/or its employees not concur with the meeting minutes, the Contractor and/or its employees shall state, in writing, within 3 working days, to the Contracting Officer the specific area of disagreement.
2.6 Quality Control: The Contractor Quality Control Plan shall be designed that ensures service shall be performed in accordance with this contract, commercial standards, and applicable laws.
The Quality Control program shall implement procedures that identify, prevent, and/or ensure the non-reoccurrence of defective services and should describe in detail an inspection system to cover all aspects of the services listed in the Performance Requirement Summary (PRS).
The Quality Control Plan shall clearly present responsibility for surveillance, a description of records kept, methods for identifying and preventing defects, and the availability of these records to the Government upon request. The Contractor’s Quality Control Plan shall be submitted and accepted in writing by the COR before implementation or whenever changed.
2.7 Quality Assurance Surveillance Program: The Government will administer a Quality Assurance Surveillance Program (QASP) to monitor Contractor employee performance. The Government will revise its Quality Assurance Surveillance Plan as necessary throughout the performance of the contract. The Contractor employee shall meet or exceed acceptable quality levels as specified in the Performance Requirements Summary (PRS), Technical Exhibit (1). In keeping with the Government’s responsibility for quality assurance, the Government reserves the right to review all products and services using the PRS and the following procedures:
a. Solicitation of users’ comments and assessment of services received.
b. Observation of the activities of Contractor’s staff and operations.
c. Examination of methods, procedures, and end product of the Contractor.
d. Observation of the general physical condition of the Government furnished facilities for cleanliness, safety and security.
Government personnel will record all surveillance observations. When an observation indicates defective performance, the Quality Assurance Evaluator (QAE), the COR, shall require the contract manager or alternate at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observations, only acknowledgement that the manager has been made aware of the defective performance.
Government surveillance of tasks not listed in the PRS or by methods other than those listed in the PRS (such as provided for by the inspection of services clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the Contracting Officer as a result of surveillance shall be according to the terms of this contract, and documented in a Contractor Deficiency report (CDR). The Contractor shall respond to the CDR within twenty-four (24) hours.
2.8 Customer Complaint Program: The Contractor shall develop a customer complaint form, approved by the COR, as a way for customers to report complaints, deficiencies and noncompliance with the terms and conditions of this contract. Adequate publicity (i.e. signage with COR and Contractor contact information) to include phone number and email shall be posted in a conspicuous place. The Contractor shall promptly notify the Government of any customer complaint and respond to the customer within 24 hours from receipt of complaint. The Contractor shall forward a monthly synopsis of complaints received and actions taken to correct deficiencies to the Government on the fifth (5th) working day of each month.
2.9 Dress Code Requirements/Grooming Standards: The Contractor shall ensure that all personnel assigned shall present a neat appearance and be easily recognized as Contractor employees. Employees shall maintain a standard of grooming and personal appearance that is in keeping with their positions in a military environment. Eccentricities or extremes in dress or appearance are unacceptable. Employees’ clothing shall be neat, well-fitting, clean, laundered, and of good repair. Shoes shall be of sturdy construction and shall cover the foot to meet safety requirements. Due to safety issues, Contractor employees shall not wear open-toed shoes, sandals or heels higher than one inch. The identification badge shall be worn by Contractor personnel at all times during normal working hours.
2.10 Contractor Conduct: The Contractor employee shall immediately report moral breaches to the COR or respective Command Chaplain.
3.0 QUALIFICATIONS
3.1 Personnel: The Contractor shall furnish adequate numbers of qualified personnel to ensure satisfactory performance of the services required by this contract. The Contractor shall provide qualified temporary employees if primary employees are absent for any period greater than one week. The minimum acceptable personnel qualifications shall be in accordance with section 3.2 Key Requirements and Minimum Qualifications herein.
3.2 Key Requirements and Qualification: The Contractor’s employees providing facilitation and implementation of CREDO Southeast programs shall:
a. Be proficient in reading, writing, speaking, and understanding the English language;
b. Have earned a Master’s degree or equivalent, in one of the following fields:
i. Divinity; Pastoral Care; Pastoral Counseling; or similar/relevant field of study;
ii. Or, Licensed and/or Registered Clinical Social Worker; Counselor, Certified Life-
Coach;
iii. Or, have a minimum of three (3) years’ professional experience facilitating/leading groups in a supportive context.
c. Have an in-depth working knowledge of the military, ethical values, social issues, and military lifestyles;
d. Be able to work within a military structure and environment;
e. Be able to work with little to no supervision, effectively lead groups, effectively communicate in varied settings, and effectively speak in front of large and small audiences;
f. Have passed a background investigation in accordance with section 3.6; and,
g. Be a U.S. Citizen.
These professional requirements and experiences are critical to creating a safe emotional environment for CREDO participants, many of whom may suffer from varying degrees of operational stress, post-traumatic stress, and other forms of visible and invisible wounds.
3.3 Qualification Review: CREDO Southeast Director reserves the right to review all prospective Contractor employee resumes, including temporary and/or replacement employees, to ensure section 3.2 qualifications and requirements are met prior to beginning work.
3.4 Professional Certifications: The Contractor employee shall maintain professional certifications, credentials and ethical standards required in their field of expertise.
3.3 Driver’s License: The Contractor shall ensure that employees who operate motor vehicles have a current and valid driver’s license in accordance with the local and state policy.
Government operator permits are not required for general-purpose vehicles. Failure to maintain a current and valid license which affects the employee’s ability to perform the duties within this PWS will be a condition of removal.
3.4 Training: The Contractor shall provide training and cross training to employees to ensure that all employees completely understand and adhere to the required services and requirements of the PWS. The Contractor shall provide employees training to maintain currency with emergent technologies. The training provided shall enable employees to perform each task independently. All training shall be documented and records of training provided to the contract administrative office upon request.
3.4.1 Training: Third-Party Proprietary Training REQUIRED to Deliver CREDO Programs: The Contractor shall ensure that each Contractor employee has the following, along with any additional CNIC approved training, and is certified to deliver these trainings to others, prior to hire, or shall submit a letter of intent that a potential employee will receive this training within 60 days of hire, at no additional cost to the Government:
1) MBTI - Meyers-Briggs Type Indicator (www.cpp.com)
2) Family Wellness and Associates Training (www.familywellness.com)
3) PREP 8.0 Training (www.prepinc.com)
4) Living Works Training (www.livingworks.net) to include:
a) ASIST Training
b) safeTALK Training
5) Arbinger Institute Training (www.arbinger.com)
6) Covey Training (www.franklincovey.com)
These trainings are critical components of the programming that CREDO Southeast delivers and as such the Contractor shall ensure their employees have the training and meet continuing credentialing requirements during the entire contract period.
3.4.2 Training Temporary or Replacement Employees: In the event a Contractor employee is fired, removed for any cause by the Government or the Contractor, resigns their position, is unable to continue in their position for any reason, quits for any reason, is absent with or without leave for more than 30 days, or for any other reason as set forth in this PWS, the Contractor shall be responsible for finding and training a suitable replacement, at no additional cost to the Government. The Contractor shall provide requisite training, as detailed in paragraphs 3.4 and 3.4.1, to any temporary or replacement employee at no additional cost to the Government.
Training for temporary or replacement employee/s must be completed within 45 days of the previous employee’s departure, firing, resignation, etc. to ensure continuity of operation.
3.5 Background Investigation: In accordance with DoDI 1402.5, and DOD 5200.2-R the Government will conduct a criminal history background check, a Federal Bureau Investigation (FBI) fingerprint check, Child Care National Agency and Inquiries (CNACI) check and Personal
Security check on Contractor employees working with children. Consent to the above investigations is mandatory. Contractor employees receiving an unfavorable criminal background, CNACI, fingerprint investigations shall not be allowed to perform tasks under this contract. Failure to consent to the above background investigations shall be grounds for immediate cancellation/termination of the contract employee at no cost to the Government.
Contractor employees shall submit a request for CNACI to the designated Government official (Unit Security Manager) within 5 (five) working days from the individual’s first duty day. The completion of a Federal Bureau Investigation (FBI) fingerprint check with favorable results and submission of a Child Care National Agency Check with inquiries to the Office of Personnel Management (OPM), or a Department of Defense (DOD) determined equivalent investigation is required for all Contractors working directly with children.
4.0 GENERAL REQUIREMENTS
4.1 Phase Out: If/when there is a change in the Contractor, the incumbent Contractor shall provide a turnover and familiarization period to the follow-on Contractor at no additional cost.
During the phase-out familiarization period, the incumbent shall be fully responsible for the scope of work specified in the PWS.
4.2 Employee List: The Contractor shall, within 15 calendar days before commencement of contract performance period or as soon as practicable, provide the Government a list of all employees who shall perform work under this contract. This list shall include full name, social security number, and position to be held by each employee. An updated list shall be provided to the Government within 2 (two) workdays of any change in personnel.
4.3 Personnel Substitutions: The COR will be notified in advance of personnel substitutions.
The Contractor shall forward notification of personnel substitutions to the Government at least seven (7) working days prior to the proposed substitution. All proposed substitutes shall have qualifications that are equal to or higher than the qualifications of personnel to be replaced.
4.4 Employment of Federal Employees: The Contractor and its Subcontractors, if any, shall furnish qualified, experienced personnel to accomplish the work required. The Contractor shall not employ or enter into a contract with any person to perform work under this contract who is an employee of the United States Government, either military or civilian, unless such person seeks and receives approval in accordance with applicable Navy and DOD regulations. The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours, or deployment. The abrupt absence of these personnel shall not constitute an excuse for non-performance under this contract.
4.5 Work location: The Contractor employee shall perform duties at locations identified as described in section 1.0 herein.
4.6 Shutdown: The Contrnctor employee shall cease operations during shutdowns of the command, severe weather, or other occasions as directed by the Government. All work shall be locked in a secured container prior to leaving the work area.
4. 7 Federal Holidays: Contrnctor employees shall be in a non-work status during Federal holidays as follows:
January 1st 3rd Monday in January 3rd Monday in February 4th Monday in May June 19th July 4th
1st Monday in September 2nd Monday in October November 11th 4th Thursday in November December 25th
If a Federal holiday falls on a Saturday, the preceding Friday shall be the recognized day of no work. Should the holiday fall on a Sunday, the recognized day shall be the following Monday.
For contract requirements having a due date which falls on an observed holiday, the due date shall be the preceding work day.
4.8 Contingencies: In the event of emergency situations (i.e. stiuctural fire, civil disturbances, disaster warnings, weather warning, and militaiy ale1is), the Contractor shall provide these services as requested by the Conti·acting Officer subject to the contract.
4.9 Right of Removal: The Government reserves the right to require removal from the job site of any Conti·actor employee who endangers personnel or prope1iy, and/or whose continued employment is inconsistent with the interest of militaiy security and the required security standards in accordance with the PWS. Fmiher, the Government reserves the right to refuse to permit entiy on the Installation of any Conti·actor employee who is wrongfully appropriating and/or disposing of Government prope1iy or wrongfully mismanaging Government prope1iy. In such cases, the Government will advise the Conti·actor of the reasons for requesting removal or withdrawing his pennit to enter the Installation.
4.10 Removal: The Contractor shall, when requested by the Government, remove from duty any contract employee found to be incapacitated or under the influence of alcohol, dmgs, or other incapacitating agents, and shall not return that employee to duty unless and until he/she is fully able to perfo1m the n01mally assigned duties. Removal of employees for such causes does not relieve the Conti·actor of the requirement to provide sufficient personnel to adequately perfo1m services specified under this contract.
4.11 Alcohol/Substance Use: Use of alcoholic beverages, possession, use (unless specifically prescribed by a licensed physician for medical ti·eatment) or sale of controlled substances by Conti·actor employees while on Government prope1iy is forbidden and any violation shall be cause for removal of the offender(s) by the Conti·actor from work under this conti·act.
1. Jan New Year's Day
2. Jan Martin Luther King's birthday
3. Feb President's Day
4. May Memorial Day
5. Jun Juneteenth
6. Jul Independence Day
7. Sept Labor Day
8. Oct Columbus Day
9. Nov Veterans Day 10.Nov Thanksgiving Day 11.Dec Christmas Day
4.12 Restricted Area Access: Restricted areas within the confines of the work areas are “off limits” to Contractor employees unless specifically assigned to a task authorizing entrance into such areas. Employees found in “off limits” areas are subject to disciplinary action or removal.
4.13 Loitering: Contractor employees shall not loiter in any work area. Contractor employee shall depart the facility or work location within 30 minutes of completion of their assigned shift or duties.
4.14 Base regulations: All personnel employed by the Contractor in the performance of this contract, or any representative of the Contractor, entering the Government installation shall abide by all security regulations for the installation, which may be in effect during the contract period and shall be subject to such checks as may be deemed necessary to ensure that no violations occur. No employee shall be permitted on the installation when such checks reveal that his/her presence would be detrimental to the security of the installation.
4.15 Display of Identification: All Contractor employees shall wear the Government-issued employee identification badge on the front and above the waist of the outer clothing to ensure the badge is clearly visible. Contractor employees shall not be permitted to work in the facility if not properly identified. When an employee leaves the Contractor’s service, the employee’s badge and vehicle pass shall be returned to the Designated Government Representative (DGR) immediately upon termination of employment.
4.16 Contractor Vehicle Identification: Each Contractor employee should have a valid license tag, and have adequate liability insurance coverage as required by local, state and installation’s regulations. In the interest of installation security, all vehicles and personnel entering and operating on the installation are subject to search at any time.
4.17 Employment of Foreign Nationals: The Contractor shall take steps to ensure that no foreign national may be employed for performance under this contract, or as a Subcontractor for this contract.
4.18 Base Computer Network Access: Access to the Government LAN is a requirement under this contract. The completion of a FBI fingerprint check with favorable results and submission of a National Agency Check with inquiries to the Office of Personnel Management (OPM), or a DoD-determined equivalent investigation is required for all Contractors requiring access to Government computer systems. The Government will perform the security investigations on the Contractor employees in accordance with DOD 5200.2-R, Personal Security Program and AFI 33-119, Electronic Mail Management and Use. The Contractor employee shall submit a request for required investigations to the designated Government official (the Unit Security Manager) within five working days from the Contractor employee’s first duty day. The Contractor shall follow the security requirements when obtaining Common Access Cards (CAC) for Contractor employees.
4.19 Physical Security: The Contractor employee shall safeguard all Government equipment in assigned work areas and secure all Government equipment in the Contractor employee’s possession when not under direct physical control of Contractor employees.
4.20 Key Control: The Contractor employee shall establish and implement methods of ensuring that all keys issued to the contract employee by the Government are not lost, misplaced, or used by unauthorized persons. Keys issued to the Contractor employee by the Government shall not be duplicated. The Contractor employee shall maintain a listing of keys provided by the Government.
4.20.1 Key Replacement: The Contractor shall be required to reimburse the Government for replacement of locks or re-keying as a result of Contractor employee losing keys. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system and the total cost deducted from the monthly payment due the Contractor. The Contractor shall report the occurrence of a lost key immediately to the COR.
4.20.2 Key Usage: It is the responsibility of the Contractor to prohibit the use of keys issued by the Government by any persons other than the Contractor’s employees. It is also the responsibility of the Contractor to prohibit the opening of locked areas by the Contractor’s employees to permit entrance of persons other than Contractor’s employees engaged in the performance of assigned work in those areas.
4.21 Fire Prevention: The Contractor and Contractor’s employees shall become familiar with the Installation’s instructions covering fire-prevention, safety and reporting procedures. The Contractor and Contractor’s employees shall be cognizant of and observe all requirements for handling and storage of combustible supplies and material.
4.22 Conservation of Utilities: The Contractor shall instruct employees in utilities conservation practices. The Contractor employee shall operate under conditions that preclude the waste of utilities. Lights shall be used only in areas where and when work is being performed. The Contractor employee shall not adjust mechanical equipment controls for heating, ventilation, and air conditioning systems. All window air conditioners shall be turned off and all windows shut at the end of day, if applicable. Water faucets or valves shall be turned off after required use.
4.23 Recycling: The Contractor employee shall recycle paper and aluminum products by depositing in designated recycling receptacles.
4.24 Disaster Preparedness: The Contractor shall take all actions as required by the disaster control plan. This includes, but is not limited to, making all preparations for scheduling of affected Contractor employees, submitting an updated disaster control team membership report to the Government and making Contractor employees available for work and aware of their responsibilities in the event a disaster is declared.
4.25 Relationship and Liabilities: It is expressly agreed and understood that the services rendered by the Contractor are rendered in its capacity as an independent Contractor. While the contract contains provisions to allow the Government to evaluate the quality of services provided, and for certain other administrative requirements, the Government retains no control of the service rendered by the Contractor. Contractor shall be solely liable for any liability-producing act of omission by it or its employees or agents.
4.26 Safety: Due to the inherent dangers in any work environment, the Contractor shall be responsible for maintaining a safe work environment in assigned work areas in accordance with OPNAVINST 5100.23 (Navy Occupational Safety and Health (NAVOSH program) and other requirements set forth in this contract. The Contractor further agrees to take such additional precautions as the Contracting Officer may reasonably require preventing accidents and damaging to Government property, facilities and equipment, or injuries to Government employees. If the Contractor fails or refuses to promptly comply with safety requirements, the Contracting Officer may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such stop work order shall be made the subject of claim for extension of time or for excess costs or damage to the Contractor.
4.26.1 Accident Reporting: The Contractor shall maintain an accurate record of and shall report to the Government or Duty Officer orally, within 1 hour, all accidents resulting in death, trauma, occupational disease, and property and/or equipment damage caused by Contractor employees.
Within 2 working days of any accident, the Contractor shall submit to the Government the accidental injury/death report (OPNAV 5102/1) and/or the material (property) damage report
(OPNAV 5102/2).
4.26.2 Emergency Medical Care: Only emergency medical care is available in Government facilities to Contractor employees who suffer on-the-job injury or illness, on a reimbursable basis. The Contractor shall take care reimbursement to the appropriate Navy collection agent upon receipt of statement.
4.27 Government Observation: Government safety officials, environmental engineers, fire inspectors, security officer, etc., shall be allowed to conduct surveys, studies, and inspections of operations and facilities at all reasonable times. Other Government personnel, such as management and inspector general staff are authorized to observe Contractor personnel and to observe Contractor operations. However, these personnel shall coordinate their visit with the Government before going into Contractor spaces. Additionally, they shall not interfere with Contractor performance and shall refer all comments concerning the Contractor’s operation to the Government. The Contractor is authorized to request from the Government a summary of the findings of any such survey, study, inspection, or observation, in the form of a Contract Deficiency Report (CDR).
4.28 Security and Privacy: The Contractor shall comply with all applicable DOD regulations, Navy Instructions, agency rules and standards of conduct for all installations within the CNRSE area of responsibility.
4.29 Privacy Act: The Contractor shall ensure that employees assigned to this contract understand and comply with Title 5 of the U.S. Code, Section 552.a and DOD 5400.7-R, “DoD Freedom of Information Act Program.” Agency procedures shall be followed to identify and safeguard reports and data accordingly. The Contractor shall ensure that Contractor employees assigned to this task are briefed annually on properly identifying and handling Privacy Act data/information.
4.30 Enterprise-Wide Contractor Manpower Reporting Application (ECMRA) NMCARS 5237.102(90). The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for Navy Region Southeast Religious Ministries CREDO Programs via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: https://doncmra.nmci.navy.mil. Reporting inputs will be for labor executed during the period of performance during each Government fiscal year (FY), which runs 01 October through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk linked at https://doncmra.nmci.navy.mil.
4.31 RAPIDGATE:
NAVY COMMERCIAL ACCESS CONTROL SYSTEM (NCACS) STATEMENT:
Commander, Navy Installations Command (CNIC), has established the Navy Commercial Access Control System (NCACS), a standardized process for granting unescorted access privileges to vendors, Contractors, suppliers, and service providers not otherwise entitled to the issuance of Common Access Card (CAC) who seeks access to and can provide justification to enter Navy installations and facilities. Visiting vendors may obtain daily passes directly from the individual Navy Installations by submitting identification credentials for verification and undergoing a criminal screening/background check. Alternatively, if the vendor so chooses, it may voluntarily elect to obtain long-term credentials through enrollment, registration, background vetting, screening, issuance of credentials, and electronic validation of credentials at the vendor's own cost through a designated independent Contractor NCACS service provider.
Credentials will be issued every five years and access privileges shall be reviewed/renewed on an annual basis. The costs incurred to obtain Navy Installation access of any kind are not reimbursable, and the price(s) paid for obtaining long-term NCACS credentials will not be approved as a direct cost of this contract. http://www.rapidgate.com/
4.32 Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information Technology (IT) Systems or Protected Health Information (July 2013)
Homeland Security Presidential Directive (HSPD)-12, requires Government agencies to develop and implement Federal security standards for Federal employees and Contractors. The Deputy Secretary of Defense Directive-Type Memorandum (DTM) 08-006 – “DoD Implementation of Homeland Security Presidential Directive – 12 (HSPD- 12)” dated November 26, 2008 (or its subsequent DOD instruction) directs implementation of HSPD-12. This clause is in accordance with HSPD-12 and its implementing directives.
APPLICABILITY
This clause applies to Contractor employees requiring physical access to any area of a federally controlled base, facility or activity and/or requiring access to a DoN or DOD computer/network/system to perform certain unclassified sensitive duties. This clause also applies to Contractor employees who access Privacy Act and Protected Health Information, provide support associated with fiduciary duties, or perform duties that have been identified by DON as National Security Position, as advised by the Command Security Manager. It is the responsibility of the responsible Security Officer of the command/facility where the work is performed to ensure compliance.
Each Contractor employee providing services at a Navy Command under this contract is required to obtain a Department of Defense Common Access Card (DOD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.
ACCESS TO FEDERAL FACILITIES
Per HSPD-12 and implementing guidance, all Contractor employees working at a federally controlled base, facility or activity under this clause will require a DOD CAC. When access to a base, facility or activity is required Contractor employees shall in-process with the Navy Command’s Security Manager upon arrival to the Navy Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.
ACCESS TO DOD IT SYSTEMS
In accordance with SECNAV M-5510.30, Contractor employees who require access to DoN or DOD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions that require access to information protected under the Privacy Act, to include Protected Health Information (PHI). All Contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity’s Command Information Assurance Manager. Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) which is a higher level investigation than the National Agency Check with Law and Credit (NACLC) described below. Due to the privileged system access, a SSBI suitable for High Risk public trusts positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.
Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the Contractor employee’s duties, such employees shall in-process with the Navy Command’s Security Manager and Information Assurance Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a Government IT system/network is inherently Governmental.
The Contractor supervisor is not authorized to sign the SAAR-N; therefore, the Government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the “supervisor”.
The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.
When required to maintain access to required IT systems or networks, the Contractor shall ensure that all employees requiring access complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.
INTERIM ACCESS
The Navy Command's Security Manager may authorize issuance of a DOD CAC and interim access to a DoN or DOD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the Contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the Contractor of his/her responsibility to perform.
DENIAL OR TERMINATION OF ACCESS
The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the Contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The Contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to Government information, meaning information not authorized for public release.
CONTRACTOR’S SECURITY REPRESENTATIVE
The Contractor shall designate an employee to serve as the Contractor’s Security Representative.
Within three work days after contract award, the Contractor shall provide to the requiring activity’s Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter. The Contractor’s Security Representative shall not be replaced or removed without prior notice to the Contracting Officer and Command Security Manager.
BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL
PROCESS FOR CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS
OR PERFORMING SENSITIVE DUTIES
Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Navy recognizes Contractor employees under this contract as Non-Critical Sensitive [ADP/IT-II] when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to Contractor employees who access Privacy Act and Protected Health Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified by DON as National Security Positions. At a minimum, each Contractor employee must be a US citizen and have a favorably completed NACLC to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The NACLC consists of a standard National Agency Check (NAC) and a Federal Bureau of Investigation (FBI) fingerprint check plus law enforcement checks and credit check. Each Contractor employee filling a non-critical sensitive or IT-II position is required to complete:
SF-86 Questionnaire for National Security Positions (or equivalent Office of Personnel Management (OPM) investigative product).
Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission) Original Signed Release Statements
Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.
Regardless of their duties or IT access requirements ALL Contractor employees shall in-process with the Navy Command’s Security Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command’s Information Assurance Manager.
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