1.03a PWS (revised).pdf

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Information Technology Study
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N0018924Q0345-01
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This document is a Performance Work Statement (PWS) for an Information Technology (IT) Study for the National Museum of the United States Navy (NMUSN) Campus. The Navy History and Heritage Command (NHHC) requires a contractor to identify and analyze the most effective and efficient hardware, software, and manning best practices for a world-class museum IT system and website. The contractor must provide a detailed plan of action outlining the necessary steps, challenges, risks, and opportunities to establish a modern, robust museum IT architecture separate from the traditional Navy and Marine Corps Internet (NMCI) infrastructure. The study must explore the IT architecture of at least three peer institutions, including the U.S. Naval Academy, Naval War College, and the National Museum of the United States Army, to determine successful solutions that can be applied to the NMUSN website. The contractor must also conduct market research, a cost-benefit analysis, and provide recommendations on transitioning from a .mil to a .org domain. The desired period of performance is September 1, 2024 to March 31, 2025.

The related federal contract opportunity is a Pre-Solicitation notice for an Information Technology Study in support of the NMUSN, to be awarded as a single, Firm-Fixed Price contract under NAICS code 541618 Other Management Consulting Services. The anticipated period of performance is September 1, 2024 to March 31, 2025.

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NAVAL HISTORY & HERITAGE COMMAND

NAVY MUSEUMS DIVISION

NATIONAL MUSEUM OF THE UNITED STATES NAVY

PERFORMANCE WORK STATEMENT

1.0 Task

1.1 Task Title: Information & Technology (IT) Study for The National Museum of the United States Navy Campus

1.2 Introduction: The United States Navy has announced that it will construct a new museum in Washington D.C. called the National Museum of the United States Navy (NMUSN).

The museum aims to tell the Navy's story and inspire the next generation of sailors, citizens, and leaders in the country. The museum aims to raise public awareness about the Navy's role in defending freedom worldwide and preserving America's economic prosperity.

1.3 Definition of Need and Proposed Resolution: The Navy History and Heritage

Command (NHHC) requires a highly competent and experienced contractor who shall be responsible for identifying and analyzing the most effective and efficient hardware, software, and manning best practices that can be incorporated into a world-class museum IT system and website. Once the study is completed, the contractor shall be expected to provide a detailed and comprehensive plan of action outlining the necessary steps to achieve the desired results and associated projected costs. The plan must cover all aspects of the project, including challenges, risks, and opportunities, and must be insightful and informative. The contractor should be meticulous, thorough, and precise in their approach, adhering to the highest standards of quality and professionalism.

1.4 Objectives: NHHC seeks a contractor to plan, organize, and execute a technical study. The study aims to determine the infrastructure requirements, costs, IT approvals needed by the Department of Defense (DOD) and Department of the Navy (DON), and manpower requirements. These are necessary to establish a modern, robust museum IT architecture for the new NMUSN Campus. The new architecture should be separate from the traditional Navy and Marine Corps Internet (NMCI) / service component IT infrastructure. The study will explore at least three (3) museums: the U.S. Navy Academy, Naval War College, and the National Museum of the United States Army (NMUSA). It will determine and report on the IT architecture required to support a web presence outside the .mil domain.

2.0 Details / Specifications

2.1 To achieve the best results for the new National Museum of the United States Navy (NMUSN) Campus, it is crucial to coordinate with the NMUSN Campus Program Office. Only by capturing all previous planning, including preliminary gallery, theater, and staffing designs, can the minimum IT infrastructure required to support the preliminary plans be projected. This will ensure that the new NMUSN Campus will have a solid technological support foundation, ultimately enhancing the visitor experience.

2.2 Collaborating with other NHHC divisions will be crucial to the success of the public-facing NMUSN website. The contractor shall play an essential role in this collaborative effort by understanding their functions and products and how they can contribute to an NMUSN website.

This will help create a comprehensive and informative platform to engage and inform the public.

2.3 As part of the project requirements, the contractor must thoroughly study at least three (3) peer institutions to analyze their IT solutions. Specifically, the contractor must report on the website operations at the U.S. Naval Academy (focusing on the USNA Museum), the Naval War College (focusing on the NWC Museum), and the National Museum of the United States Army (NMUSA). This research will provide valuable insights into successful IT solutions that can be applied to the NMUSN website. If resources permit, the contractor can also evaluate the website operations at the National Naval Aviation Museum and the National Museum of the Marine Corps. This field research will ensure that NMUSN has the most effective and efficient IT solutions to support museum operations.

2.4 The Contractor shall create a detailed design layout for the IT infrastructure, outlining the projected associated costs.

2.5 Additionally, the Contractor shall conduct thorough market research and a comprehensive cost-benefit analysis to compare the webhosting and web-server requirements.

This analysis will be instrumental in ensuring a superior website experience for virtual museum visitors. Furthermore, detailed recommendations will be provided on the potential advantages of transitioning from the current .mil domain to a .org domain, by specification 2.4.

2.6 Identify the necessary process and steps necessary to secure approvals from the

Department of Defense (DOD) and Department of the Navy (DON) Chief Information Officers (CIO) for the potential establishment of a .org website. As well as present a comprehensive content migration plan encompassing cost estimates, timelines, and manpower needs for the transfer of content from the existing .mil website to the new .org website.

2.7 Provide details on how to provide access through a .org domain into Department of the Navy systems hosted on NMCI such as SLDCADA, DTS, MyBiz, TWMS, etc. so museum staff have access to necessary Navy

2.8 Provide details on how to utilize and integrate a Digital Asset Management system

(DAM) – such as CONTENT dm or similar Commercial Off-the-Shelf for digitization of NHHC’s historical archive collection into the website

2.9 Provide details on how to incorporate long-term data storage, with redundancy, through a Redundant Array of Independent Disks (RAID), of at least 300 TB

3.0 Supporting Information

3.1 The current NMUSN is located at building 76 on the Washington Navy Yard, DC.

3.2 Within the next 3 to 5 years, the Navy will be building a museum to celebrate the history and accomplishments of the U.S. Navy and its service members. The National Museum of the U.S. Navy will need assistance for the analysis, research, and development of IT systems that will support the new museum.

3.3 Although the future site location of the new NMUSN campus is located at the South East Federal Center, the establishment of this .org domain, on either a purpose-built non-NMCI stand-alone network or through a web-hosting service provider is required. Once the new museum construction is completed, it may be necessary to migrate the website and infrastructure to the new museum location.

4.0 Deliverables

4.0 Successful execution of all elements listed in 2.0 Details/Specifications

4.1 Digital files with plans, cost estimates, renderings, and conceptual ideas

4.2 Digital and Hard copy presentations and briefs

5.0 Minimum Qualifications

5.1 The contractor shall identify key personnel who will play a critical role in successfully executing the task order. These individuals shall be current full-time employees;

contingent hires will not be accepted as key personnel submissions. The contractor shall provide statements of qualifications for these individuals to demonstrate their expertise and experience in the relevant areas. Documentation noting qualifications of experience executing similar studies and or showing experience with successful Network and Website engineering can also be provided for relevant experience.

5.2 The key personnel identified by the contractor shall include the management lead/technical supervisor and the IT Engineers. The following specific qualifications and technical requirements are essential for Information Technology (IT) roles:

1. Technical Supervisor/Lead

a. Education and training: An advanced degree in computer science, information systems, or a related field is necessary. The Technical Supervisor must be certified as a Certified Information Systems Security Professional (CISSP) or Project Management Professional (PMP).

b. Technical skills: IT staff must possess a proven mastery of computer programming, network administration, and database management, as well as expertise in web-based architecture and development methodology. Extensive experience using the tools included in DoD/DoN applications identified in the work statement is an indispensable requirement. Furthermore, they should also exhibit proficiency in areas such as cloud computing, artificial intelligence, and cybersecurity.

c. Experience: The IT Lead Supervisor must have seven years of practical experience involved in efforts of similar scope and magnitude

d. Additional expectations: The technical supervisor is responsible for ensuring that all work on this contract complies with the contract terms and conditions and should have access to the contractor's corporate senior leadership when needed. The contractor's technical supervisor will be the main point of contact with the Contracting Officer's Representative (COR) and Contracting Officer (CO) and will attend status meetings and ad hoc meetings with stakeholders as required, accompanied by the technical lead when necessary.

2. IT Engineers

a. Education and training: An advanced degree in computer science, information systems, or a related field is necessary. The Technical Supervisor must be certified as a Certified Information Systems Security Professional (CISSP) or Project Management Professional (PMP).

b. Technical skills: IT staff must possess a proven mastery of computer programming, network administration, and database management, as well as expertise in web-based architecture and development methodology. Extensive experience using the tools included in DoD/DoN applications identified in the work statement is an indispensable requirement. Furthermore, they should also exhibit proficiency in areas such as cloud computing, artificial intelligence, and cybersecurity.

c. Experience: IT Engineers shall have at least three years of relevant experience in the field to be considered qualified for this project. This experience can come from previous employment, internships, or other professional development opportunities.

5.3 The contractor shall furnish documentation demonstrating their qualifications and experience in executing similar studies and showcasing proficiency in successful network and website engineering. This documentation must encompass concise resumes for all designated managerial and technical key personnel to be involved in this project.

6.0 Period of Performance

The desired period of performance is 1 Sep 2024 to 31 March 2025.

7.0 Progress Reports

The contractor shall submit weekly Progress and Status Reports electronically in Portable Document Format (PDF).

The report shall include, but is not limited to:

7.1 Name of company

7.2 Date of report

7.3 Work accomplished, including hours expended providing support

7.4 Work planned

7.5 Problems encountered

7.6 Any foreseen changes to schedule

The reports will be sent via e-mail, in PDF format, to the appropriate parties at the following addresses:

Send Report to:

Naval History and Heritage Command National Museum of the United States Navy 805 Kidder Breese Street, S.E.

Washington Navy Yard, D.C. 20374-5060 Attn: Dr. James Rentfrow Email: james.c.rentfrow.civ@us.navy.mil

8.0 Security

Base access may be required. Visitors to the Washington Navy Yard will not be accepted without prior coordination. Requests for admission to the base will be coordinated through Mr.

Brian Sitko.

Brian Sitko Management Analyst 805 Kidder Breese St, SE Email: brian.s.sitko.civ@us.navy.mil Washington, DC 20374-5060 Office: (202) 685-5083 Mobile 1: (617) 719-5250 Mobile 2: (540) 604-4051

9.0 Combatting Trafficking in Person (CTIP)

The Department of Defense (DOD) has a zero-tolerance policy regarding trafficking in persons.

FAR Subpart 22.17: Prescribes overall federal regulation implementing 22 U.S.C. 7104 which applies to all acquisitions. Requires government contracts to (a) Prohibit contractors, contractor employees, subcontractors, and subcontractor employees from engaging in trafficking in persons during the period of performance of the contract.

10.0 POINTS OF CONTACT

Steve A. Hill Program Analyst, Navy Museums Division Naval History and Heritage Command E- stephen.a.hill6.civ@us.navy.mil Desk: (202) 685-5082 Cell: (843) 505-1093

Wesley Peters Contract Specialist National Museum of the United States Navy E- wesley.b.peters.civ@us.navy.mil P- 202.685.5081 805 Kidder Breese St, SE Washington, DC 20374-5060

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