1-A. Bonfire Procurement Portal Instructions.pdf

PDF 179 KB Posted

Attached to
Siphon Cleaning Services
Solicitation number
FY26-RFP-11
Issued by
Mecklenburg County, Charlotte City, North Carolina

About this file

This document is a Procurement Portal Instructions file issued by the City of Charlotte Water for vendors participating in their electronic bidding process. The instructions detail the submission process for solicitation questions and bid responses through the Bonfire online procurement portal (https://charlottenc.bonfirehub.com). Vendors are required to submit all questions and bid submissions electronically through this platform, with a strong recommendation to begin the upload process ideally one week before the project's posted deadline to account for potential file size and internet connection variations.

The document provides technical guidance for vendor participation, specifying compatible web browsers (Microsoft Edge, Google Chrome, Mozilla Firefox) and requiring JavaScript and browser cookies to be enabled. For technical support, vendors can access Bonfire's help forum, contact their support team via email (Support@GoBonfire.com) or phone (1-800-354-8010), and are directed to watch a five-minute training video on vendor registration and submission. The instructions are designed to ensure a smooth, standardized electronic bidding process for potential contractors interested in City of Charlotte procurement opportunities.

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Text version

CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The

City strongly recommends allowing sufficient time to complete this process (ideally a week prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

File details come from the government source that posted it. Updated .