06-SOW-Updated.docx

SCOPE OF WORK:

Service Life Extension with Service and Support for EATON Uninterruptible Power System-Rosebud Hospital

C-1 PURPOSE:

The purpose of this contract is to implement an EATON Service Life Extension Program (SLEP) for an existing 3-phase EATON Uninterruptible Power System (UPS) with Integrated Distribution Cabinet (IDC), model 9390-100-160, serial number (SN) EB175CBA01, internal asset identifier 45RBB-004029, located on the Rosebud Hospital campus in Rosebud, SD. The award of the contract will be a firm fixed-price type.

C-2 SCOPE OF WORK:

Contractor shall provide to the Great Plains Area Indian Health Service, hereafter referred to as the Government, with the services described in this statement of work for the period specified.

Location of existing UPS:

Calibration/ Preventive Maintenance: The service to be performed by the contractor under this contract and for the bid price shall include ALL parts, labor, tools, equipment, literature, transportation, and per diem necessary to affect an upgrade/ update to an existing EATON Corp. model 9390-100-160 UPS with IDC, SN: EB175CBA01. Services will include on-site calibration/preventive maintenance, as well as mechanical/electrical safety testing, as recommended by the original equipment manufacturer (OEM) and required by the Centers for Medicare and Medicaid Services and various accrediting bodies. Only new or OEM-certified replacement parts will be used to replace any component found to be defective.

The Contractor shall submit, upon issuance of the contract, a schedule showing the dates of future services, as recommended by the OEM and/or statutorily required, per the OEM's recommended and/or statutorily required intervals. This schedule will comply with the interval/time definitions outlined in the TJC Environment of Care accreditation standards.

All services are to be performed within the windows prescribed by CMS, TJC, DNV-GL, and other accrediting entities:

· Quarterly: once every three months +/- 10 days

· Semi-annual: 6 months from the last scheduled event month +/- 20 days

· Annual: 12 months from the last scheduled event month +/- 30 days

Unscheduled Maintenance and parts: Unscheduled maintenance, repair, emergency call back, recall, modification, breakdown repair is covered under this contract, except as specifically listed under C-4 Exclusions. The Contractor will provide, at no additional cost to the Government, all parts, labor, tools, equipment, literature, transportation, and per diem necessary to complete the repair of all unscheduled maintenance requirements. Only new or original equipment manufacturer (OEM) certified replacement parts will be used for the replacement of any component found defective.

Removal: At no time shall the contractor remove, or cause to be removed, any device, operation option, or accessory from the healthcare clinic, hospital, or health station without express written consent from the Contracting Officer Representative or Clinical Engineering.

Hours of Performance:

Unless otherwise stated or negotiated, work shall be performed Monday through Friday, 8:00 a.m. to 5:00 p.m. CST, excluding weekends and holidays.

C-3 COMPONENTS TO AFFECT SLEP TO INCLUDE, BUT NOT LIMITED TO:

C-4 EXCLUSIONS:

Contractor is not responsible for damage caused by failure to operate the equipment in accordance with manufacturer’s instructions, abuse, misuse, or neglect, or damage by fire, lightning, flood, tornado, windstorm, hail, earthquake, explosion, smoke, aircraft accident, motor vehicle accident, collapse of building, strike, riot, vandalism, power failure or fluctuations, heating or air conditioning failure.

In the event that the Contractor determines that there is probable cause to believe that an operator or equipment user is abusing, neglecting, or mishandling an item of equipment, the Contractor shall notify the COR.

The following are specifically excluded from this contract:

· Operating supplies or accessories not furnished by Contractor during normal Preventive Maintenance Inspection and Services, such as expendable items including recording charts, paper, ink, pens, ribbons, pen arms, etc.

· Work external to the equipment or maintenance of accessories, alterations, attachments, or other devices not specifically covered under this contract, unless noted in writing.

· Equipment which has been modified, altered, added to, improperly repaired, improperly installed, or used in violation of the manufacturer’s instructions, or damages resulting from anything other than ordinary use.

· Peripherals, printers, UPS, Wireless Detectors, A/D Upgrade Kit, Workstations

Any questions regarding the applicability of any or all determinations and/or findings that are subject to protest and/or disputes will be adjudicated by the Great Plains Area Indian Health Service Senior Contracting Officer.

C-5 DOCUMENTATION:

The Contractor shall provide all necessary inspection forms and labels to perform the specified services.

Preventive Maintenance must be a checklist showing the OEM’s recommended checks, that they were performed, and the results of the checks, the date next due, and the recommended interval(s)

The Contractor is required to present the service tickets/calibration record with the P.O. number of the service contract on them for each time a service is performed on the equipment, including PMs. These service tickets shall not replace the PM checklist. Lack of service tickets being presented will be a cause for non-payment by the Government. One copy of the service ticket (together with the PM checklist) shall be left with the Department Supervisor, and one copy (together with the PM checklist) shall be provided to the COR within one week of the service. Service tickets may be submitted via email to abr_oehbiomed@ihs.gov (note there is an underscore between abr and oeh (abr_oeh)). Notifications of service ticket availability for retrieval through the iCenter are also acceptable.

C-6 QUALITY CONTROL:

The Government reserves the right to review and verify the contractor’s work.

The Contractor shall have a prior successful history in providing services that demonstrates the ability to provide these services to the Government.

C-7 BASIS OF PAYMENT:

All payments are due and payable upon receipt of complete and accurate invoices and in accordance with the Prompt Payment Act. Invoices shall be submitted with all information and supporting documentation as described in C-5 Documentation. A complete and accurate invoice is substantially correct in that all required information is evident on the invoice. If items such as invoice number, date, dates of service, contract/purchase order number, etc., are not on the invoice, it will be returned to the Contractor for resubmission.

C-8 LIABILITY:

In no event shall the Government release the Contractor from liability arising from acts of omission, improper repair, negligence, or deliberate or non-deliberate acts that jeopardize the health and safety of patients and/or Government employees. The rules of law governing such incidents or actions shall prevail.

C-9 RELEASES:

No information, findings, or determinations generated in pursuit of this contract may be released outside of the contractors’ immediate possession without the concurrence of the Contracting Officer.

C-10 WARRANTY:

All contractor labor shall be warranted for a period of 30 days from the date the work was performed. All parts and materials sold/provided by the contractor for installation under this contract will be warranted for a minimum of 30 days. Warranty call-back service shall be provided during the warranty period at no additional charge.

C-11 CONTRACTOR’S TERMS & CONDITIONS:

The contractor’s terms and conditions shall be incorporated into the contract by reference. Where conflicts arise, the Federal Acquisition Regulations, and other Federal Regulations, Laws, and Rules shall take precedence.

C-12 AUTHORITY:

1.1. No person other than the Contracting Officer has the authority to bind the Government concerning this contract.

1.2. No action or omission of any government employee or representative other than the Contracting Officer shall increase or decrease the scope of this contract or shall otherwise modify the terms and conditions of this contract.

1.3. In no event shall any of the following be effective or binding on the Government or imputed to the Contracting Officer concerning this contract:

1.3.1. An understanding or agreement between the Contractor and anyone other than the Contracting Officer;

1.3.2. A purported modification or change order issued by anyone other than the Contracting Officer;

1.3.3. A promise by anyone other than the Contracting Officer to provide additional funding or make payments; or

1.3.4. An order, direction, consent, or permission from anyone other than the Contracting Officer to:

1.3.4.1. Incur costs in excess of a specified estimated cost, allotment of funds, or other ceiling; or

1.3.4.2. Expend hours in excess of a specified level of effort.

Scope of Work (SOW) 2