0423Q0002 - Combined Synopsis Solicitation.pdf

Defense Commissary Agency (DeCA) RFQ# HQC00423Q0002

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. It is the Government's intent to award this requirement using FAR Subpart 13.5 procedures. This announcement constitutes the only solicitation; quotes are being requested and no other written solicitation will not be issued. Quotes shall reference solicitation number HQC00423Q0002. This Request for Quote (RFQ) document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2023-02 dated 03/16/2023. The associated NAICS code is 811310 with a small business size standard of 12.5 million dollars. The Government intends to award one firm fixed price contract for one base year and four one-year options. The options may be exercised at the discretion of the Government. This solicitation is being issued as 100% total small business set-aside.

Description of Requirement: The Defense Commissary Agency (DeCA) stores located at Fort Belvoir located in Virginia and Fort Detrick located in Maryland have a need for Preventive Maintenance (PM) and Unscheduled Repair Services of Material Handling Equipment (MHE). This requirement is to provide Preventive Maintenance (PM) and Unscheduled Repair Services of Material Handling Equipment (MHE).

Periods of Performance (POP):

Base Year: June 1, 2023 – May 31, 2024 Option Year One: June 1, 2024 – May 31, 2025 Option Year Two: June 1, 2025 – May 31, 2026 Option Year Three: June 1, 2026 – May 31, 2027 Option Year Four: June 1, 2027 – May 31, 2028

Contract Line Items (CLINs) - See attached Excel Spreadsheet to submit pricing.

52.212-1, Instructions to Offerors-Commercial Products and Commercial Services (NOV 2021) applies to this acquisition.

ADDENDUM TO FAR 52.212-1

(b)(4) Technical acceptability: Each offeror shall submit a technical offer, including attachments. It is imperative that your written technical offer addresses the evaluation factors outlined below in FAR 52.212-2. The narrative must be written in a clear, concise fashion, describing the technical experience of technicians and how the offeror proposes to perform the requirements.

Offerors are encouraged to arrange site visits to obtain detailed information regarding the equipment shown in the equipment list in the PWS. Arrangements should be made with the store director at each location. Store addresses and contact information can be found at https://www.commissaries.com.

Technical specifications for the equipment covered by this requirement can be found on the Automated Commercial Equipment Description (ACED) website. Please reference the complete Commercial Equipment Description (CED) of the requested items at https://www.commissaries.com. Use the following instructions to navigate the website:

(1) Go to: https://www.commissaries.com

(2) Scroll down to “Business with the Defense Commissary Agency”

(3) Click “Contracting”

(4) Click “Equipment, Maintenance & Supply

(5) Scroll down to “Equipment” (7 Click “Automated Commissary Equipment Descriptions (ACED) is here”

(8) Scroll down to “ACED”

(9) In “Apply” enter the CED number and search

(10) The CED will open for viewing/printing.

CED numbers, for Material Handling Equipment (MHE) covered by this requirement, can be found in the Performance Work Statement (PWS).

(b)(6) Price: Provide your best price for each line item and enter the total price for the maximum quantity for each line item. Enter all pricing for the base and option years. Do not price the Material CLINs. We will use a predetermined amount as a place holder for systems purposes once the contract is awarded. The vendor will be paid for actual costs for labor and materials as evidenced by supplier invoice for direct labor and materials and supplies used to accomplish repair services supported by a copy attached to the invoice in Wide Area Workflow (WAWF).

52.212-2, Evaluation-Commercial Products and Commercial Services (N0V 2021) applies to this acquisition. The following factors shall be used to evaluate offers:

(i) Technical Acceptability of Service

(ii) Price

(iii) Past performance

Technical and past performance, when combined, are equally important to price.

Award will be made based on price and technical capability of the offeror. Offeror will be determined to be technically acceptable if their proposed service meet the minimum requirements/standards outlined in the performance work statement

FAR 52.212-3, Offeror Representations and Certifications-Commercial Products and Commercial Services (MAY 2022) must be completed and submitted with quote.

52.212-4, Contract Terms and Conditions-Commercial Products and Commercial Services (NOV 2021) applies to this acquisition.

ADDENDUM TO FAR 52.212-4

The following paragraphs have been changed/added to FAR 52.212-4 Terms and Conditions – Commercial Items.

(c) Changes: Administrative Modifications-

The government may issue unilateral written modifications that do not affect the substantive rights of the parties. Examples of administrative modifications are corrections in the payment office address or changes to the accounting and appropriation data. Contract modifications will be issued and accessed through the Electronic Document Access System (EDA) via Procurement Integrated Enterprise Environment (PIEE) https://piee.eb.mil/piee-landing . Contractors must complete the on-line registration available at the website in order to retrieve documents displayed there.

(g) Invoice: Procedures-

All invoices shall be submitted electronically to DFAS Columbus via Wide Area WorkFlow (WAWF) in accordance with DFARS clause 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports (DEC 2018). The contract will require the type of invoice to be used as “Invoice and Receiving Report (COMBO)”.

Separate invoices shall be created for each location and service call.

The contractor must access the WAWF Vendor Tools on the DFAS website and complete the requirements to obtain an active WAWF account. This will allow the contractors to submit invoices via WAWF so that payments can be processed electronically through EFT.

(i) Payment: Procedures-

Contract payments will be processed electronically via EFT through the Defense Finance and Accounting Service (DFAS). Prior to DFAS releasing any contract payment, the contractor must submit a proper invoice using Wide Area Work Flow (WAWF) electronic commerce. After a proper invoice is received, a Government representative will acknowledge acceptance and receipt. After all items are properly submitted, the contract payment will be processed via DFAS electronically.

Payment status can be obtained by checking the Misc Info Tab on your invoice in WAWF and on the MyInvoice link via Procurement Integrated Enterprise Environment (PIEE) https://piee.eb.mil/piee-landing.

Payment Inquiries: Payment questions can be addressed by calling DFAS – Columbus, OH Customer Service at 800-756-4571.

If you need technical assistance on WAWF, contact: Ogden Help Desk, 866-618-5988.

For additional WAWF information, see clause 252.232-7003, ELECTRONIC SUBMISSION OF PAYMENT

REQUESTS AND RECEIVING REPORTS (DEC 2018).

(q) Other Compliances: Labor Poster Information-

Clause at 52.222-41, Service Contract Act of 1965, as amended, is applicable to the services performed under this contract. The contractor is responsible for obtaining and posting the following publications available at http://www.dol.gov/compliance/topics/posters.htm

1. Employee Rights on Government Contracts (WHD Publication 1313)

2. Employee Rights under Fair Labor Standards Act (WHD Publication 1088)

3. Equal Employment Opportunity is the Law (OFCCP 1420)

If you are unable to obtain a copy of the applicable posters at the above web site, please contact the Contract Administrator identified on page one of this award document.

52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Products and Commercial Services (MAY 2022) applies to this acquisition.

Additional Provisions, Contract Requirements, and Terms and Conditions

PROVISIONS AND CLAUSES INCORPORATED BY REFERENCE

52.203-3 Gratuities APR 1984 52.203-6 Alt I Restrictions on Subcontractor Sales to the Government

Alternate I (NOV 2021)

JUN 2020

52.203-12 Limitation on Payments to Influence Certain Federal Transactions

JUN 2020

52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements

JAN 2017

52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber Content Paper

MAY 2011

52.204-7 System for Award Management OCT 2018 52.204-10 Reporting Executive Compensation and First-Tier

Subcontract Awards

JUN 2020

52.204-13 System for Award Management Maintenance OCT 2018 52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.204-23 Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities

NOV 2021

52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment

NOV 2021

52.209-10 Prohibition on Contracting with Inverted Domestic Corporations

NOV 2015

52.219-6 Notice of Total Small Business Set-Aside NOV 2020 52.219-8 Utilization of Small Business Concerns OCT 2018 52.222-3 Convict Labor JUN 2003 52.222-21 Prohibition of Segregated Facilities APR 2015 52.222-26 Equal Opportunity SEP 2016 52.222-37 Employment Reports on Veterans JUN 2020 52.222-40 Notification of Employee Rights Under the National Labor

Relations Act

DEC 2010

52.222-41 Service Contract Labor Standards AUG 2018 52.222-43 Fair Labor Standards Act and Service Contract Labor

Standards- Price Adjustment (Multiple Year and Option Contracts)

AUG 2018

52.222-50 Combating Trafficking in Persons DEC 2021 52.222-62 Paid Sick Leave Under Executive Order 13706 JAN 2017 52.223-3 Hazardous Material Identification and Material Safety Data JAN 1997 52.223-5 Pollution Prevention and Right-to-Know Information MAY 2011 52.223-18 Encouraging Contractor Policies to Ban Text Messaging

While Driving

JUN 2020

52.223-20 Aerosols JUN 2016 52.225-13 Restrictions on Certain Foreign Purchases FEB 2021 52.232-17 Interest MAY 2014 52.232-18 Availability of Funds APR 1984 52.232-33 Payment by Electronic Funds Transfer--System for Award

Management

OCT 2018

52.232-40 Providing Accelerated Payments to Small Business Subcontractors

DEC 2021

52.233-3 Protest After Award AUG 1996 52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 52.237-1 Site Visit APR 1984 52.237-2 Protection of Government Buildings, Equipment, and

Vegetation

APR 1984

52.244-2 Subcontracts OCT 2010 52.245-1 Government Property JAN 2017 52.245-9 Use and Charges APR 2012 252.201-7000 Contacting Officer’s Representative SEPT 2011 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEPT 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEPT 2013 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7004 Level I Antiterrorism Awareness Training for Contractors FEB 2019 252.204-7008 Compliance with Safeguarding Covered Defense Information

Controls

OCT 2016

252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting

DEC 2019

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

MAY 2016

252.209-7004 Subcontracting with Firms That Are Owned or Controlled by The Government of a Country that Is A State Sponsor of Terrorism

MAY 2019

252.216-7009 Allowability of Legal Costs Incurred in Connection with a Whistleblower Proceeding

SEP 2013

252.223-7008 Prohibition of Hexavalent Chromium JUN 2013 252.225-7001 Buy American And Balance of Payments Program MAR 2022 252.225-7002 Qualifying Country Sources as Subcontractors MAR 2022 252.225-7012 Preference for Certain Domestic Commodities APR 2022 252.225-7048 Export-Controlled Items JUN 2013 252.232-7010 Levies on Contract Payments DEC 2006 252.239-7001 Information Assurance Contractor Training and Certification JAN 2008 252.243-7001 Pricing of Contract Modifications DEC 1991 252.243-7002 Requests for Equitable Adjustment DEC 2012 252.244-7000 Subcontracts for Commercial Items JUN 2021 252.245-7001 Tagging, Labeling, and Marking of Government-Furnished

Property

APR 2012

252.245-7002 Reporting Loss of Government Property APR 2012 252.245-7003 Contractor Property Management System Administration APR 2012 252.245-7004 Reporting, Reutilization and Disposal APR 2012 252.247-7023 Transportation of Supplies by Sea FEB 2019

CLAUSES INCORPORATED BY FULL TEXT

Offeror shall include a completed copy of the provision at 52.204-20, Predecessor of Offeror (AUG 2020), with its offer.

Offeror shall include a completed copy of the provision at 52.204-24, Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment (NOV 2021), with its offer.

Offeror shall include a completed copy of the provision at 52.204-26, Covered Telecommunications Equipment or Services--Representation (OCT 2020), with its offer.

Offeror shall include a completed copy of the provision at 52.209-11, Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law (FEB 2016), with its offer.

Offeror shall include a completed copy of the provision at 52.219-28, Post-Award Small Business Program Representation (Sep 2021), with its offer.

52.217-8 Option to Extend Services (NOV 1999)

52.217-9 Option to Extend the Term of the Contract (MAR 2000)

(a) 30 days; 60 days

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) 60 months

52.222-35 Equal Opportunity for Veterans (JUL 2015)

52.222-36 Equal Opportunity for Workers with Disabilities (JUL 2014)

52.222-42 Statement of Equivalent Rates for Federal Hires (MAY 2014)

Wage Determination No.: 2015-4281 Revision No.: 25 Date of Last Revision: 12/27/2022

Wage Determination No.: 2015-4269 Revision No.: 21 Date of Last Revision: 12/27/2022

52.233-2 Service of Protest (SEP 2006)

(a) Kathy Pullen Director, Acquisition Management

Defense Commissary Agency

ATTN: CCQS

1300 E Avenue Fort Lee, Virginia 23801-1800

(b) The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO.

52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

https://acquisition.gov/browse/index/far https://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html

52.252-2 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

https://acquisition.gov/browse/index/far https://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html

52.252-6 Authorized Deviations in Clauses (NOV 2020)

Defense Federal Acquisition Regulation (48 CFR Chapter 2)

252.211-7007 Reporting of Government-furnished Property (AUG 2012)

252.215-7008 Only One Offer (JUL 2019)

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports (DEC 2018)

252.232-7006 Wide Area Workflow Payment Instructions (DEC 2018)

HQCNFF – Fort Belvoir Commissary HQCNFN – Fort Detrick Commissary

Routing Data Table*

Field Name in WAWF Data to be entered in WAWF

Pay Official DoDAAC HQ0866

Issue By DoDAAC HQC004

Admin DoDAAC** HQC004

Inspect By DoDAAC SEE ITEM ABOVE

Ship To Code SEE ITEM ABOVE

Ship From Code N/A

Mark For Code N/A

Service Approver (DoDAAC) SEE ITEM ABOVE

Service Acceptor (DoDAAC) SEE ITEM ABOVE

Accept at Other DoDAAC N/A

LPO DoDAAC N/A

DCAA Auditor DoDAAC N/A

Other DoDAAC(s) N/A

IMPORTANT INFORMATION FREEDOM OF

INFORMATION ACT (FOIA)

SOLICITATION AND CONTRACTS FOIA AND

POSTING NOTICE

Any award(s) resulting from issuance of this solicitation or quote may be posted in the DeCA Freedom of Information Act (FOIA) electronic reading room at www.commissaries.com. The posting will contain the total contract award amount, as well as any awarded individual contract line item pricing (CLIN and Sub-CLIN).

Unexercised option prices will not be published.

In compliance with the provisions of Executive Order 12600, the contract holder may identify to the agency FOIA Officer (foia@deca.mil), within 21 calendar days of the contract award date, any information contained in the contract that it deems to be confidential commercial information. The FOIA officer will review the submission and contact the contract holder with a decision. Failure to identify any such information will be interpreted by the Agency as the contract holder having no such information to identify or withhold from posting in the FOIA electronic reading room.

The postings typically take place at a minimum of two distinct points; upon the initial award of the contract and then again after the final option period has been exercised. However, should a FOIA request for the contract be received in the interim, the contract may be reposted including any awarded contract pricing up to the date of the FOIA request. Unexercised option prices will not be published.

This action is being taken to ensure contract award information is available to the general public, as it was in the past, pursuant to the President’s January 21, 2009 memorandum regarding the Freedom of Information Act

(FOIA).

Defense priorities and Allocating System (DPAP) is not applicable to this solicitation.

The completed solicitation package must be returned no later than 4:00 p.m. Eastern Standard Time (EST) on April 28, 2023.

Vendors shall submit quotes by email to Willie Moye, Contract Specialist and Kathy Pullen, Contracting Officer via email at sheila.smith@deca.mil and Kathy.pullen@deca.mil. No fax, hand delivered, or mail-in quotes will be accepted. Quotes MUST be good for 90 calendar days after close.

Please ensure all information requested is included. Information will be posted to Contract Opportunities:

https://sam.gov/content/opportunities. All future information about this acquisition, including amendments, and cancellations will also be distributed through this site. Interested parties are responsible for monitoring this site to ensure they have the most up-to-date information about this solicitation.

Questions pertaining to this solicitation be directed to Willie Moye and Kathy Pullen via email at sheila.smith@deca.mil and kathy.pullen@deca.mil. Question(s) must be received by 10:00 AM EST on April 14, 2023.

PERFORMANCE WORK STATEMENT (PWS)

Maintenance and Repair of Material Handling Equipment (MHE)

1 Introduction Maintenance and Repair of Material Handling Equipment (MHE) at various Defense Commissary Agency (DeCA) locations.

1.1 Scope

Provide Preventive Maintenance (PM) and unscheduled repair of MHE, as identified, located at DeCA commissaries and/or Central Distribution Centers (CDC).

1.2 Definitions

A. Contractor: The party to a contract who is responsible for providing the contracted services.

B. Material(s)/Part(s): Includes all items which enable the equipment listed to operate in accordance with manufacturer's recommendations. Such items may include but are not limited to: batteries, filters, belts, hoses, tires, and various fluids. Fuel, of any type, is not provided via this maintenance contract. Any part or material which individually costs five dollars ($5.00) or less shall be absorbed in the contractor’s overhead; regardless of quantity purchased or used.

C. Trip charge shall be defined as the round-trip travel needed to complete a service call, for repairs only, from the home office or service center, whichever is closest to the commissary, and return to the home office or service center. Contractor may bill for a trip charge for calls made by the stores for estimates that do not ultimately result in a repair. Trip charges shall be firm fixed price and do not apply to PM services.

D. Preventive Maintenance: Scheduled preventive maintenance (PM) procedures consist of a complete operational check and service of designated equipment to ensure it is maintained in its intended operating condition according to the attached PM checklist. Labor, travel, and supply (lubricants, consumables, bench stock) costs incurred by the contractor in performing PM shall be included in the scheduled PM cost and shall not be charged or reimbursed separately.

E. Material Handling Equipment: For coverage purposes this PWS will cover the following types of equipment:

Repair and PM (DeCA CED Numbers):

CED 1R05-A: Pallet Jack, Electric Walkie (4500-5000 LB Capacity) CED 1R05-B: Pallet Jack, Electric Walkie Stacker (3000 LB Capacity) CED 1R06: Forklift, Electric, Low Profile (4000 LB Capacity) CED 1R07: Forklift, Electric Narrow Aisle, Reach & Tier (3500 LB Capacity) CED 1R08: Pallet Jack, Electric, Walkie-Rider (6000 LB Capacity) CED 1R12-A: Forklift, Propane (4000 LB Capacity) CED 1R12-B: Forklift, Gasoline (4000 LB Capacity) CED 1R13: Forklift, Electric, Order Picker/Stock Selector (3000 LB Capacity) CED 1R16: Forklift, Electric, Swing Reach or Turret Truck

Repair Only (DeCA CED Numbers):

CED 1R01: Battery Charger, 24 Volt CED 1R04: Battery Charger, 36 Volt (or 48 Volt for CED 1R16)

Not all equipment types listed will be at each location. An itemized listing of equipment located at each Commissary is attached to the solicitation and the contract. Only items listed for each store are covered by the contract. A contract modification is required to change the equipment list for each store.

1.3 Key Government Positions

A. Contracting Officer (KO): An individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the contracting officer acting within the limits of their authority as delegated by the contracting officer.

B. Contracting Officer's Representative (COR): An individual, including a contracting officer’s technical representative (COTR), designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

C. Store Director (SD): An individual responsible for overall commissary operations. When the term SD is used elsewhere in this contract, it means the SD personally or the Acting SD.

D. Supply Management Specialist (SMS): An individual responsible for administrative work primarily concerned with analyzing, developing, evaluating, or promoting improvements in the policies, plans, methods, procedures, systems, or techniques of an equipment/maintenance program.

The Headquarter (HQ) SMS for this contract may be contacted at:

DeCA HQ Equipment Maintenance Team: EquipmentMaintenanceTeamMembers@deca.mil

2 General Requirements Contractor shall provide all labor, supervision, equipment, tools, materials, parts, transportation of employees, permits and other necessary items to perform the various services as identified in this PWS. The contractor shall have access to technical manuals required to perform the services as stated in this PWS.

At time of award and throughout the duration of this contract, the Contractor shall assure that Contractor personnel completely understand the requirements of this PWS. All Contractor service technicians must have licenses to operate all equipment covered in this PWS and must provide evidence of such license if requested by the COR.

Service technicians should have a sound mechanical aptitude, ability, and an extensive working knowledge of troubleshooting, diagnosis, and repair of the equipment included in this PWS, to include various attachments and the following systems:

INTERNAL COMBUSTION EQUIPMENT ELECTRONIC POWERED EQUIPMENT

Transmission All Electric Motors Engine Electric Control Panels Hydraulic System Hydraulic System Drive Axle and Brakes Drive Axle and Brakes Steering Axle and Brakes Steering Axle and Brakes Electrical System Electronic Control Panels/Computer boards Electronic Control Panels/Computer boards

2.1 Non-Personal Services

The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the KO immediately.

2.2 Management

The Contractor shall work to integrate and coordinate all activities needed to execute the requirements of this PWS with the SD and/or the COR, and with headquarter personnel (SMS) as referenced in section 3. The Contractor shall manage the timeliness, completeness, and problem identification of all equipment issues. The Contractor shall provide corrective action plans, submit quotes/estimates, monitor timely identification of issues, and the management of subcontractors if required. The Contractor shall seek to ensure customer satisfaction at all times and present a professional and ethical business behavior.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management and personnel administration.

2.3.1 Contract Management

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor must maintain continuity between the support operations at corresponding DeCA locations, the headquarter level and the Contractor's corporate offices.

2.3.2 Contract Administration

The Contractor shall establish processes and assign appropriate personnel resources to effectively administer the requirements of this contract. The Contractor shall respond to Government requests for contractual actions with-in the time constraints as dictated in section 3. The Contractor shall have a single point of contact (POC) identified between the Government and Contractor assigned to support this contract. The Contractor shall assign/direct the work effort, maintaining proper and accurate time keeping records of personnel assigned to work on this requirement. The Contractor shall ensure DeCA email addresses are in their address book to prevent any loss or delay in communications.

2.4 Subcontract Management

The Contractor shall be responsible and accountable for subcontractor performance on this requirement. The prime Contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations.

2.5 Contractor Personnel

The following subsections specify requirements for contract, management and personnel administration.

2.5.1 Personnel Training

The Contractor shall accomplish the assigned work by qualified personnel with appropriate combinations of education, training, and experience.

2.5.2 Consumption or Use of Government Property

The Contractor shall not permit Contractor personnel to consume or use Government-owned resale items or any Government-owned equipment or supplies that are not specifically provided for Contractor use under this contract.

2.5.3 Use of Alcoholic Beverages/Drugs

The Contractor shall not permit Contractor employees to work under the influence of alcoholic beverages, illegal drugs, or illegally controlled substances. Contractor personnel are prohibited from using alcoholic beverages, illegal drugs, or illegally controlled substances while on duty.

2.5.4 Removal of Employees for Cause

The KO will require, in writing, that the Contractor immediately bar any Contractor employee from performing further work under this contract for any of the following actions: Willful destruction or mishandling of Government, patron, or vendor property; theft; use of alcoholic beverages, illegal drugs or illegal use of controlled substances;

execution of work in other than a skillful manner; displaying disruptive/unacceptable behavior (e.g., abusive, demeaning, foul or threatening language and/or fighting) and willful violations of safety standards by Contractor personnel. Removal of any employees for such cause shall not constitute a valid basis for non-performance of contract services or a claim for additional compensation.

2.5.5 Installation Access

The Contractor shall be responsible for obtaining installation access as required for all Contractor employees authorized to work at the site specifically for this contract. Any Government furnished identification shall be returned to the Government when the Contractor employee no longer works for the Contractor at this installation or at the end of the contract whichever comes first. Military, retired or dependent identification cards are not authorized for use as a means to access the base for performance on this contract. Additionally, see Federal Acquisition Regulation Clause 52.204-4500 and 52.204-9.

2.5.5.1 Denial of Installation Access

Contractor employees may be denied access to the military installation by the installation law enforcement officials if it is determined that such entry may be contrary to good order, discipline or the security of the installation. The installation may bar Contractor employees from entering the military installation under the provisions of Title 18, United States Code Section 1382.

2.5.5.2 Motor Vehicle Registration

Prior to commencing work Contractor employees shall register their vehicles IAW the installation motor vehicle registration regulations.

2.5.6 Parking

The Contractor employees shall park only in areas designated by the SD.

2.5.7 Shopping Privileges

Contractor employees who are authorized to make purchases in commissaries shall show appropriate identification before purchasing commissary items and shall immediately remove the item(s) purchased from the commissary through the main exit door. Contractor employees with commissary privileges shall shop in the commissary only when they are off duty. Contractor personnel with commissary privileges shall not purchase merchandise for consumption by other personnel or organizations not authorized to shop in the commissary.

2.5.8 Identification of Contractor Personnel

Contractor personnel shall be easily recognized by wearing distinctive clothing bearing the name of the company and/or company identification. Contractor personnel shall wear required government furnished badge at all times during performance of this contract. Contractor personnel must use Personal Protective Equipment (PPE) as required IAW OSHA 29 Code of Federal Regulations (CFR) 1910.132.

2.6 Location and Hours of Work

The following subsections specify requirements for contract, management and personnel administration.

2.6.1 Contractor Hours of Performance

The Contractor shall provide for employees Monday through Friday, 8:00 a.m. to 5:00 p.m. local time at the store, excluding federal holidays.

2.6.2 Closing for Inclement Weather or Emergency Conditions

In the event that inclement weather or other emergency conditions force commissary closure, the SD and Contractor’s POC will agree upon the method by which the Contractor’s POC will receive notification about closures or delayed reporting times. The Contractor shall provide service as long as the commissary remains open.

2.6.3 Location of Work

On site work is required; however, in the event that it is not feasible, authorization will be obtained from the COR, who will complete a DeCA Form 40-108 for equipment removed from the installation. Contractor signature on the form will serve to hold the Contractor liable for any and all loss or damage to such equipment while in the

Contractor’s possession. The Contractor will notify the COR when equipment will be off site for a duration exceeding seven (7) calendar days. The COR will coordinate with DeCA HQ if backup equipment is not readily available at the store and determine a plan of action.

2.7 Quality Control Plan

The Contractor shall establish and forward to the KO a complete quality control plan. The Contractor is required to submit the quality control plan with the proposal. The Contractor shall provide an updated copy of the quality control plan to the KO as changes occur. At a minimum the plan shall include the following:

2.7.1 Inspection System

The plan shall include an inspection system covering all the maintenance and repair services required by this contract and any other areas deemed necessary by the Contractor. The plan must specify the services and equipment to be inspected on either a scheduled or unscheduled basis, and how often inspections will be accomplished.

2.7.2 Methods of Identifying/Preventing Deficiencies

The Contractor shall establish methods for identifying/preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable.

2.7.3 Records

The plan shall include on-site records of all inspections conducted by the Contractor and any necessary corrective action taken. This documentation and all records and schedules, as described in the PWS, that are the responsibility of the Contractor, are the property of the Government and shall be made available to the Government during the term of the contract.

3 Performance Requirements/Standards The following section specifies the Performance Objectives and Performance Elements for the contract.

3.1 Perform Preventive Maintenance for Material Handling Equipment.

3.1.1 Standard: PMs shall be performed semiannually on equipment IAW section 1.2 C. Initial PM shall be performed within 30 days of contract award. Completed PM shall comply with federal, state and local laws, regulations, OSHA and DeCA standards. PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist.

The PM Schedule shall be as follows:

First - Within 30 days of each period of performance Second - Between 150 and 180 days after first PM schedule

3.1.2 Standard: Repairs discovered during a PM shall be reported to the COR and processed IAW Paragraph 3.2.

3.1.3 Standard: Maintain cleanliness of area to include disposal of hazardous materials IAW all applicable local, state and federal regulations. Nonhazardous materials shall be disposed of only in designated on-site area(s).

3.1.4 Standard: Provide service ticket with a PM checklist to the COR at time of PM services being rendered.

Service ticket and PM Checklist shall be signed by contractor and the COR with a copy left at the location and the original to be maintained by the contractor. The signed documents shall be attached to the invoice in Wide Area Work Flow (WAWF).

3.2 Repair Material Handling Equipment.

3.2.1 Standard: Respond to service call and provide a signed repair quote/estimate to the COR within 16 working hours after receiving call from COR. Repairs costing over $1,000 shall be made with the approval from DeCA HQ SMS; repairs less than $1,000 shall be approved by the COR. COR is responsible for obtaining HQ SMS approval for all repairs exceeding $1,000. No more than 3 delinquent responses per store per contract year.

3.2.2 Standard: Contractor shall coordinate with COR date/time of all repairs to minimize interference of daily operations.

3.2.3 Standard: Perform approved repairs within 7 working days. Completed repairs shall comply with federal, state and local laws, regulations, OSHA and OEM standards. Contractor shall provide parts/warranty documents upon submission of service ticket.

3.2.4 Standard: Justification for a second technician shall be in writing and approved by the DeCA HQ SMS before work is performed. COR is responsible for obtaining HQ SMS approval for a second technician.

3.2.5 Standard: Contractor shall provide a 30-day warranty on replacement part(s) installed on the equipment. The contractor shall repair the equipment at no additional cost to the government if same replacement part(s) fail within 30 days after service has been performed.

3.2.6 Standard: Contractor shall provide a 30-day labor warranty on repairs conducted on equipment. Additional labor, part(s) and other expenses shall not be applied for the same repair on the same piece of equipment within a 30-day period.

3.2.7 Standard: Maintain cleanliness of area to include disposal of hazardous materials IAW all applicable local, state and federal regulations. Nonhazardous materials shall be disposed of only in designated on-site area(s).

3.2.8 Standard: At the time of completion for each repair or PM, the service ticket shall be signed by both the COR and the contractor representative. A copy of the signed service ticket shall be given to the COR and the original shall be maintained by the contractor. The contractor shall attach the signed service ticket to invoice in WAWF.

3.2.9 Standard: The contractor shall not bill the Government for an additional trip charge for contractor oversights, such as responding to the service call without the tools and commonly used parts as referenced in section 1.2, subsection B.

3.2.10 Standard: No more than 3 calls per month for repairs on one piece of equipment, except when authorized by a HQ SMS. COR is responsible for obtaining HQ SMS approval.

3.3 Provide Service Ticket, Invoice and Service history for Material Handling Equipment covered by the Contract.

3.3.1 Standard: Furnish completed service ticket/quote/estimate for each repair and PM provided at the time the service is rendered to the COR. Service ticket shall be signed by both the contractor’s representative and the COR before leaving the Commissary for the day. A copy of the signed service ticket shall be left at the location and the contractor shall maintain the original copy.

DeCA Location.

Service ticket number/job order number.

Date quote/estimate provided (not required for PM Services).

DeCA Barcode.

Make, Model and Serial Number of the equipment referenced.

Date and time work started for each service.

Date and time work ended for each service.

Total number of hours expended for service.

Item Description.

Description of malfunction and work/service performed.

All materials used listed by part number, part name, quantity and cost per unit which shall be supported by actual supplier invoices.

SUBCLINs for LABOR, PARTS, and TRIP must be listed separately.

Signed documents shall be attached to the invoice in Wide Area Work Flow (WAWF).

3.3.2 Standard: Provide and maintain a service history report for repairs and PM services. Report shall be provided in an Excel spreadsheet with the following column headings. At a minimum, the ticket shall include:

DeCA Location Service ticket number/job order number DeCA bar code Serial number Manufacturer Item Description Description of malfunction and work/service performed Total cost of repair

Report shall be submitted Semi-Annually to the contract specialist/administrator and the DeCA HQ Equipment Maintenance Team Members at EquipmentMaintenanceTeamMembers@deca.mil The report for each half is due no later than the 10th day of the first month of the next half. If no services/repairs are provided during the month a negative email is to be sent to the POCs.

3.3.3 Standard: Submit combo invoice in WAWF and attach all signed and supporting documents to include but not limited to Service Ticket, PM Task list, parts receipts, subcontractor invoices, etc. in WAWF.

4 Required Documentation The Contractor shall provide the required documentation as specified by the Government and throughout this PWS.

Delivery schedule for required documentation shall be as outlined in PWS Section 3.

PM Checklist (3.1.4) Signed service ticket (3.1.4 and 3.2.8) Warranty documents (Part(s)/Material(s)) (3.2.5) Semi-Annually service report in an electronic spreadsheet format. (3.3.2) WAWF Invoice (3.3.3)

5 Special Requirements This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

5.1 Safety

The Contractor shall comply with all applicable OSHA, DOD, DeCA and installation safety regulations.

OSHA: https://www.osha.gov DOD: https://www.esd.whs.mil/dd DeCA: https://www.commissaries.com/our-agency/official-publications/directives

5.2 Security of Property

The Contractor shall be responsible for safeguarding all property while in the Contractor's possession. A Government representative will designate entrances and exits for Contractor personnel to use in the commissary. At the close of each work period, the Contractor shall return all government equipment and materials provided for Contractor’s use to the proper designated location.

5.3 Accident Reporting

The contractor shall report accidents immediately to the COR or alternate COR or on duty government manager.

The contractor shall maintain an accurate record of and shall report the accident on DeCA Form 30-301 as referenced in DeCAM 30-17.1, Chapter 6 and Appendix E for accidents resulting in death, traumatic injury, occupational illness or damage to government property incident to work performed under this contract. Such notification shall be as soon as practicable, but in no case later than the next business day following the accident.

The DeCA Form 30-301 and DeCAM 30-17.1 can be found at: https://www.commissaries.com/our-agency/official-publications/directives

6 Government Furnished Materials This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

6.1 Utilities

The Government will provide the utilities necessary to perform all operations required by this contract.

6.2 Telephone

The Government will provide access to local telephone service (installation and surrounding community). The local service is limited to use for official business only (Government business and emergencies).

7. Environmental Requirements The Contractor shall comply with all environmental requirements listed below as mandatory and referenced under paragraph 3.0, Performance Requirements. The Contractor shall comply with all applicable OSHA, DOD, DeCA and Installation environmental regulations.

7.1 Mandatory Compliance

Lubricating oils shall be a minimum of 25% recovered materials.

Engine coolants shall be reclaimed.

PREVENTIVE MAINTENANCE CHECKLIST

CED# PREVENTIVE MAINTENANCE TASK LIST

1R13 ORDER PICKER / STOCK SELECTOR

Task Procedure or Action Service Tech Initials

1 Battery check water level and add water if necessary perform an equalization charge

Panels - Latches check operation

Power Disconnect check operation

2 Brake check operation

Fluid check fluid level and add fluid if necessary

Change brake fluid annually (TO BE PERFORMED DURING THE

FIRST "SEMI-ANNUAL" PREVENTIVE MAINTENANCE (PM)

Rods & Drum Splines lubricate with anti-seize lubricant if necessary

Master Cylinder check operation

3 Control Handle check operation

Control Handle Bushing check condition and lubricate with multi-purpose grease

4 Electrical Circuits check operation

Contactors check condition

Motor Brushes check condition and replace if needed

5 Forks check for damage

Fork pin & guides lubricate with engine oil if necessary

Lowering interrupt switch check operation

6 Gauges, Horn, Lights, Fuses check operation

7 Hydraulic hoses and clamps check for leaks

Hydraulic oil level check level and add hydraulic oil if necessary change hydraulic oil annually (TO BE PERFORMED DURING

THE FIRST "SEMI-ANNUAL" PREVENTIVE MAINTENANCE (PM)

Dipstick/Breather Cap clean or replace

Hydraulic oil filter replace annually (TO BE PERFORMED DURING THE FIRST

"SEMI-ANNUAL" PREVENTIVE MAINTENANCE (PM)

8 Lift Chains and Anchors check for damage and lubricate with engine oil

Sheaves check condition and lubricate with engine oil

9 Mast and Platform check condition

10 Header hoses and clamps check condition

11 Sliding surfaces check condition and lubricate with multipurpose grease

12 Wheel nut torque tighten if required

13 Master Drive Unit check operation

M.D.U. splines check operation

14 Steering Chain check condition and lubricate with multipurpose grease

15 Electrical Cable Sheaves check condition and lubricate with engine oil

16 Pedals, Levers, Hinges, Linkages check operation and lubricate with anti-seize lubricant

17 Base Arm Bearing lubricate with engine oil if necessary

18 Drive Tire and Wheels check condition

Wheel bearings check condition and lubricate with multipurpose grease if necessary

19 All motors clean with compressed air

20 Safety Labels check condition and replace if needed

NOTE* If deficiencies are detected during semi-annual PM checks, report findings to the COR.

EQUIPMENT LIST