02EMARSAutomatedMedPackagingAppASOW.pdf

This is a Statement of Work (SOW) document prepared by the County of Los Angeles Department of Health Services for the Equipment Maintenance and Repair Services (EMARS) Master Agreement related to automated medication packaging equipment. The SOW outlines the scope of maintenance and repair services required to maintain automated medication packaging systems currently in use across the department's facilities. The services encompass preventive maintenance, emergency repairs, parts replacement, and technical support to ensure continuous operational availability of medication packaging equipment. The contract is structured as a master agreement allowing for multiple purchase orders throughout the contract term, with response requirements outlined in the associated Request for Rate (RFR) document. The department seeks qualified firms capable of providing comprehensive equipment maintenance services, including on-site support and parts inventory management as needed.

The SOW establishes service level requirements, response times for emergency repairs, and performance standards that contractors must meet throughout the contract period. Pricing terms are to be submitted as part of the RFR response, with rates expected to cover labor, travel, parts, and administrative costs associated with equipment maintenance and repair services. The agreement will establish a preferred vendor relationship for the department's automated medication packaging equipment maintenance needs, allowing the County to issue purchase orders against the master agreement for both routine and emergency services. Specific pricing structures, volume commitments, and payment terms are to be negotiated through the RFR process, with the selected contractor expected to maintain adequate staffing and parts availability to support the County's operational requirements.