02. SOW_revised.pdf
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- Solicitation number
- SS-IHS11402-SB
About this file
This document is a Scope of Work (SOW) for Cable Television Distribution Services for the Phoenix Indian Medical Center (PIMC). The SOW requires a service provider to supply television and music programming for 77 television sets across five floors of patient rooms, with specifications including signal conversion, at least 140 channels in standard definition, music program channels, and license fees. Key service requirements include immediate telephone response, service restoration within 48 hours of any interruption, onsite technical service, and no additional costs for TV replacements or relocations. The contract will be firm fixed-price, covering maintenance fees, replacement equipment (including remotes), and serving patient rooms on floors with counts ranging from 10 to 23 TVs per floor, totaling 77 televisions across the medical center.
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SCOPE OF WORK
Phoenix Indian Medical Center
Provide Cable Television Distribution Services
1. GENERAL: The Phoenix Indian Medical Center (PIMC) located in Phoenix, Arizona oversees the delivery of health care to approximately 140,000 Native American. The Tribes that comprise the Phoenix Service Unit are the Fort McDowell, Yavapai Nation, Salt River Pima- Maricopa Indian Community, San Lucy District of the Tohono O’odham Nation, Tonto Apache Tribe, Yavapai-Apache Indian Tribe and the Yavapai-Prescott Indian Tribe. Tribe members who receive care at PIMC hail from Tribes throughout the U.S., and also greater Phoenix area.
Our healthcare is based in Phoenix Arizona. Our system of care includes Indian Health Service (IHS) and tribally-operated healthcare facilities that serve tribal communities as well as three Urban Indian health programs. These are services are comprehensive and range from primary care (inpatient and outpatient) to tertiary care and specialty services.
2. BACKGROUND: The PIMC is seeking a service provider capable of supplying Television and Music Programming services to the Medical Center and surrounding ancillary buildings. The main building address is located at the address below:
2.1 Phoenix Indian Medical Center
4212 N. 16th Street Phoenix, Arizona 85016
3. DESCRIPTION OF SERVICE: Provide Television and Music Programming services for _77_ Television sets under a firm fixed pricing contract. All Television and Music Programming service shall be in full operations and any discrepancies shall be reported to the contractor, to correct the Television and Music Programming services. Any changes to the Television and Music Programing services shall be pre-approve in advance from the Contract Officer.
3.1 Full service shall provide and include:
3.1.1 Signal conversion for existing television compatibility
3.1.2 At least 140 channels including local programming in standard definition
3.1.3 Music program channels
3.1.4 Other: License Fees
3.2 Emergency repairs and Troubleshooting to ensure continuity of patient service
3.2.1 All maintenance fees will be included in the price of the contract.
3.2.2 There may be a possibility that tvs will either be replaced or moved. In the event such things occur, the requirement for service to those tvs remains at no additional cost to the government.
3.2.3 Replacement equipment shall include remotes; remotes shall be at no additional costs. Shipping shall not be separately priced.
3.3 Response time:
3.3.1 The contractor shall respond immediately to the customer via telephone
3.3.1.1 There shall be no interruption of service. In the event interruption of service occurs, the contractor shall ensure service is restored within 48 hours
3.3.1.2 Onsite technical service shall be included in the fixed-price of the contract
3.4 Location of Cable Televisions and TOTAL COUNT = 77
NO. First Floor - DESCRIPTION ROOM TOTAL 1 Patient Rooms Exam Rooms 1-10 10
TOTAL 10
NO. Second Floor - DESCRIPTION ROOM TOTAL 1 Patient Rooms 2- 1-13 13
TOTAL 13
NO. Third Floor - DESCRIPTION ROOM TOTAL 1 Patient Rooms 3-1 thru 3-19 20 2 Patient Rooms 3-57 thru 3-58 2 3 Patient Room 3-41 1
TOTAL 23
NO. Fourth Floor - DESCRIPTION ROOM TOTAL 1 Patient Rooms 4-3 thru 4-49 19
TOTAL 19
NO. Fifth Floor - DESCRIPTION ROOM TOTAL 1 Patient Rooms 5-2 thru 5-34 12
TOTAL 12
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