02_ACS Hardware Support Services_CSS SOW V2.docx

STATEMENT OF WORK FOR

AIR TRAFFIC CONTROL & LANDING SYSTEMS

AREA CONTROL SYSTEMS HARDWARE SUPPORT SERVICES

Scope.

The Area Control Systems (ACS) Branch of the Air Traffic Control & Landing Systems (ATC&LS) Division is engaged in the integration, test and evaluation, installation, maintenance, configuration, and management of Air Traffic Control (ATC) Systems.

This Contract is to provide technical, engineering products, hardware, and services in support of the Fleet Area Control and Surveillance Facility (FACSFAC) Air Control Tracking System (FACTS), which is comprised of the AN/FYK-39 and OJ-753; the FACSFAC Navy Scheduling System (NAVSKED) AN/FYK-37; Integrated Range Status System (IRSS); Air Traffic Navigation, Integration, and Coordination System (ATNAVICS) AN/TPN-31; Tactical Aircraft Control and Navigation System (TACAN) AN/TRN-47(V); Automatic Carrier Landing Systems (ACLS); Precision Global Positioning System (GPS) systems; and similar ATC Systems. ACS services shall also encompass systems and displays, such as the Standard Terminal Automation Replacement System (STARS), the Air Defense System Integrator (ADSI), the Air 02 Digital Audio Data Recorder (DADR) System, the Non-Organic Radar Access (NORA) System, the Control and Reporting Center Simulation Package (CSP), and other similar systems. The following operational sites will be accessed during the Period of Performance (PoP) of this Contract:

Table 1.0 - Air Control Squadron Operational Sites

Jacksonville, Florida

Virginia Beach, Virginia

Ford Island, Hawaii

San Diego, California

Hill, Utah

Key West, Florida

St. Inigoes, Maryland

Bridgeport, California

29 Palms, California

Parris Island, South Carolina

Beaufort, South Carolina

Yuma, Arizona

Havelock, North Carolina

Jacksonville, North Carolina

Stafford, Virginia

Camp Fuji, Japan

Okinawa, Japan

Iwakuni, Japan

Santa Rita, Guam

Tinian, Northern Mariana Islands

Table 2.0 – Control and Reporting Center (CRC) Operational Sites

Table 3.0 –NORA Operational Sites

Services procured under this Contract may include support of NAWCAD tasking for programs sponsored by the Naval Air Systems Command (NAVAIR), Naval Sea Systems Command (NAVSEA), Naval Inventory Control Point – Mechanicsburg (NAVICP-M), other Department of Defense (DoD) activities, United States Coast Guard (USCG), and commercial and Foreign Military Sales (FMS) customers. Tasking includes shipping of systems, components and parts, training and provision of training materials and technical manuals, system support and provision of technical assistance by phone, email or on-site at the pertinent host country or host country’s ships. NAWCAD, NAVAIR, and NAVSEA establish schedules annually, and review and update schedules regularly. NAWCAD will provide all schedule information to the Contractor.

Applicable documents.

DoD specifications DoD 5220.22-M, National Industrial Security Program Operating Manual, (NISPOM), 8 May 2016.

SECNAV M-5510.36, Department of the Navy Information Security Program, 12 Jul 2019.

DoDM 5200.48, Controlled Unclassified Information (CUI), dated 6 March 2020.

DoDM 5400.07, Freedom of Information Act (FOIA) Program, 25 Jan 2017.

DoDI 5230.24, Distribution Statements on Technical Documents, Change 3, 15 Oct 2018.

SECNAV M-5510.30, Department of the Navy, Personnel Security Program, 1 Jun 2006.

OPNAVINST 3440.17A, Navy Installation Emergency Management Program, 1 Aug 2014.

DoDINST 5000.2-M, Defense Acquisition Management Documentation and Reports.

OPNAVINST 5200.28, Life Cycle Management of Mission Critical Computer Resources for Navy Systems Managed Under The Research, Development And Acquisition Process.

DoD standards.

DoD-STD-1702, Integrated Logistics Support Programs for Equipment, Subsystems, & Systems (Metric).

MIL-STD-2036, General Requirements for Electronic Equipment Specifications.

MIL-STD-2039, Field Changes and Field Change Kits, Preparation of.

MIL-STD-973, Configuration Management.

MIL-STD-2073, Standard Practice for Military Packaging.

MIL-STD-129P, Military Marking for Shipment and Storage.

MIL-STD-1388, Logistics Support Analysis.

Other Government documents. Comment by MELANIE BRADBURN: Generally see, “National Institute of Standards and Technology (NIST) Special Publication (SP), 800-XX. And National Security Decision Directive 298, dated 22 January 1988 Public Law 100-235, Section 3(d)(4).” in this section, confirm they are not required.

NAVAIRINST 3030.3, Naval Air Systems Command Continuity of Operations Program.

NAVAIRWARCENACDIVINST 3432.1 C, Operations Security.

Requirements.

General requirements.

Compatibility. The Contractor shall maintain the capability to prepare documents and software packages compatible with the Government Information Technology (IT) environment through the security classification of Secret. The current operating environment required for this Contract includes:

Microsoft Windows 10 Comment by MELANIE BRADBURN: Confirm you don’t want Windows 2016.

Microsoft Project 2016 Microsoft Office Professional Plus 2016 Adobe Acrobat XI (Reader) Internet access The Contractor shall maintain the ability to interface with and transfer data to and from requiring office software applications and their upgraded versions. The Contractor shall maintain state-of the-art antivirus software and ensure that all media are virus free when delivered. The Contractor shall be capable of internet and Local Area Network (LAN) communications with the ATC&LS Division. Contractor personnel shall be capable of maintaining real-time communications, both voice and data transfer capabilities, with the ATC&LS Division during working hours whether at Contractor work site or on travel.

Work location and facilities. Comment by MELANIE BRADBURN: Is telework an option? If so, add 3.1.2.3 Telework. Telework under this contract may be authorized; however, the Contractor must provide their Telework policy detailing the roles, responsibilities, security, safety, and requirements, for the Contractor’s adherence, in coordination with the TPOC and COR. The Contractor shall notify the TPOC and COR for any position for which the Contractor proposes a teleworking situation. The Contractor, upon notification to, and concurrence from, the Contracting Officer's Representative (COR) that the employees' work tasking is eligible for telework, may utilize alternate worksites/locations and telework to support continued performance of its contract in accordance with company policy. Contractor discretion is required when making alternate worksite and telework decisions based upon the nature of support provided by the employees. In the event telework is utilized, the Contractor remains responsible for performance, and compliance with any applicable cost accounting standards and contract cost principles/procedures.

Contract status reporting. The Contractor shall provide the following documentation.

Monthly progress and financial status report. The Contractor shall provide a progress and financial status report In Accordance With (IAW) the Contract Data Requirement List (CDRL). The report shall include work accomplished since submittal of the last report, both monthly and cumulative work hour labor costs expended by labor category and material and travel costs. (CDRL A013) Work schedule to include Compressed Work Schedule (CWS), overtime, holidays, and installation closure.

Work schedule. The Contractor shall provide the required services and staffing coverage during normal working hours. Normal working hours are usually eight and a half (8.5) hours (including a thirty-minute lunch break), from 0730 to 1600 each Monday through Friday (except on the legal holidays specified in paragraph 3.1.4.1.2). Some supported Government offices have flexibility to start as early as 0600/0630 and end as late as 1800 Monday–Friday. Comment by MELANIE BRADBURN [6]: Recent feedback from legal reviews has been to select a start time instead of listing two. Recommend 0600.

CWS. CWS is an alternative work schedule to the traditional five (5) eight and a half (8.5) hour workdays (which includes a thirty-minute lunch break) worked per week. Under a CWS schedule, an employee completes the following schedule within a two-week period of time: eight (8) weekdays are worked at nine and a half (9.5) hours each (which includes a thirty-minute lunch break), one (1) weekday is alternately worked as eight and a half (8.5) hours (which includes a thirty-minute lunch break), and one (1) weekday is not worked by the employee. The result is eighty (80) hours worked every two (2) weeks, with forty-four (44) work hours one (1) week and thirty-six (36) work hours the other.

The Contractor may allow its employees to work a CWS schedule provided the requirements of this SOW are met. If the Contractor chooses to allow its employees to work a CWS schedule in support of this Contract, any additional costs associated with the implementation of the CWS schedule vice the standard schedule are unallowable costs under this contract and will not be reimbursed by the Government. Additionally, the CWS schedule shall not prevent Contractor employees from providing necessary staffing and services coverage as required by the Government to the Contracting Officer’s Representative (COR)/Alternate COR (ACOR).

Holidays. The Government observes the following holidays:

New Year’s Day, January 1 Martin Luther King Jr. Day, the third Monday in January Presidents Day, the third Monday in February Memorial Day, the last Monday in May Independence Day, July 4 Labor Day, the first Monday in September Columbus Day, the second Monday in October Veterans Day, November 11 Thanksgiving Day, the fourth Thursday in November Christmas Day, December 25 With the exception of the events in section 3.1.4.1.3 below, the Contractor is permitted to observe the above holidays IAW its corporate policy.

Installation closure. When Federal facilities are closed by the Government or when Federal employees are officially excused from work due to a holiday or a special event, severe weather, a security threat, or any other Government facility related problem that prevents Federal personnel from working at the Government facility, Contractor personnel assigned to work at that facility in support of such Federal employees shall follow their parent company’s policies.

While generally contractor personnel may not perform work on-site at a Government facility without oversight from Federal personnel, in very limited circumstances, work being performed by Contractor personnel may be deemed mission essential and performance of such mission essential work may be authorized to continue at the Government facility despite the facility being otherwise closed for normal operations. The circumstances permitting work being performed by Contractor personnel to be deemed mission essential are extremely limited and generally only apply to performance of efforts related to public health, safety, or matters related to national security. The cognizant Contracting Officer must concur with any determination that work being performed by Contractor personnel is mission essential.

Other Direct Costs (ODCs). (Operations & Maintenance (O&M); Procurement (PROC); Research, Development, Test & Evaluation (RDT&E); FMS).

Travel. Travel may include general and administrative expenses, but shall not include profit. Temporary travel to other locations in support of program tasking is required. If required, temporary travel locations include Norfolk, VA; San Diego, CA; Camp Pendleton, CA; Syracuse, NY; Bremerton, WA; Charleston, SC; Sparks, NV; and Dahlgren, VA. This list is not all inclusive as locations may change over the life of the contract. (CDRL A006) Comment by MELANIE BRADBURN [7]: Are the operational sites listed in tables 1.0 – 3.0 locations where the contractor will have to travel, or can work be performed remotely? If travel is required I recommend either listing out the sites here, or rewording to say: If required, temporary travel locations include those locations listed in Tables 1.0 – 3.0 above.

Material. All materials not depleted during the performance of this Contract shall become Government property upon completion of this Contract. The Contractor shall transfer all materials not depleted to the COR by way of Material Inspection and Receiving Report (DD Form 250). Material costs may include general and administrative expenses but shall not include profit/fee. (CDRLs A014 and A017) Subcontractors and consultants. Provisions stated herein shall be clearly and effectively communicated to all subcontractors providing support under this Contract. All provisions of this SOW shall flow down to subcontractors providing support under this Contract.

Management of contractor personnel. The Government will neither supervise contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances will the Government assign tasks to, or prepare work schedules for, individual contractor employees. The Contractor shall manage its employees and guard against any actions that are of the nature of personal services, or give the perception of personal services.

Transition-out strategy.

The Contractor’s overall transition-out strategy shall be built around maintaining the mission of the ATC& LS Division with minimal impact, not only in terms of timeliness of performance but also to ensure that critical data and knowledge transfer occurs. Upon termination or expiration of the Contract, the Contractor shall ensure an orderly transition of responsibilities, while minimizing impact to the operation. The Contractor shall submit a Transition-Out Plan, to include the minimum elements listed below IAW CDRL A016.

· Work turnover. The Contractor shall provide a plan of action to effectively transfer tasked work that is in process at the expiration or termination of the Contract to the successor company. Establish and maintain effective communication with the incoming contractor or Government personnel for the period of transition via weekly status meetings.

· Quality Assurance (QA). The Contractor shall provide a plan of action to ensure continuation of quality review processes during the transition period to the successor company.

· Risk mitigation strategies. The Contractor shall provide a plan of action to mitigate contract performance risks (quality and schedule) encountered during the transition period.

· Data/information transfer. The Contractor shall provide a plan of action for the efficient inventory and transfer of program data to the successor company. Comment by MELANIE BRADBURN [8]: Will TDLs be used? If so, add 3.1.9 Technical Direction Letters (TDLs). When necessary, technical direction or clarification concerning the details of specific tasks set forth in the Contract and the T.O.s will be given through issuance of written TDLs. TDLs will not, in any manner, alter the scope of the Contract for T.O. For further direction see NAVAIR Clause 5252.242-9502 Technical Direction (Variation) in Section H of the contract The Contractor shall prepare and deliver a Contracting Officer’s Representative (COR) Management Report for TDLs in accordance with CDRL XXXX.

Security.

Citizenship requirements. Only U.S. citizens may perform under this Contract. If the Contractor cannot find qualified U.S. citizens to perform the work, the Contractor shall submit a citizenship waiver request with justification to the Government Security Office. The waiver request should include:

a) The individual's name, date and place of birth, position title, and current citizenship.

b) A statement that a qualified U.S. citizen cannot be hired in sufficient time to meet the contractual requirements.

c) A statement of the unusual expertise possessed by the applicant.

d) A statement that access will be limited to a specific Government contract (specify contract number).

e) A statement that the Contractor has obtained an export license for the information required to perform the Contract.

Investigative requirements.

Unclassified: All contractor personnel must be eligible to perform Non-Critical Sensitive work as defined by SECNAV M-5510.30. All contractor personnel are required to have a favorably adjudicated Tier-3 investigation from the Office of Personnel Management (OPM). The Contractor shall submit a request for personnel security investigation to the Government Security Office. The Government Security Office shall initiate the contractor employee’s Electronic Questionnaire for Investigations Processing (eQIP) and shall perform a preliminary screening of the contractor employee's eQIP for suitability and derogatory information. The contractor employee shall provide all requested information pursuant to the Privacy Act of 1974. The Government Security Office may deny the contractor employee access to Government facilities and information and may prohibit the contractor employee from performance of sensitive duties for failure to provide requested information or when derogatory or adverse information is present on the contractor employee's eQIP. In such cases, the contractor employee may not perform on the Contract.

The Contractor shall implement and maintain security procedures and controls to prevent unauthorized disclosure of Controlled Unclassified Information (CUI) and to control distribution of CUI IAW DoD 5220.22-M, National Industrial Security Program Operating Manual, (NISPOM) and SECNAV M-5510.36, Department of the Navy, Information Security Program. All contractor facilities shall provide an appropriate means of storage for CUI and materials. All CUI shall be appropriately identified and marked as For Official Use Only (FOUO) IAW DoD Instruction 5200.48, Controlled Unclassified Information (CUI).

CUI including FOUO and Covered Defense Information (CDI) (meeting the definition of 48 CFR 252.204–7012(a)) generated and/or provided under this Contract shall be marked and safeguarded as specified in DoD Instruction 5200.48, Controlled Unclassified Information (CUI) available at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/520048p.PDF.

Any product containing CDI shall be assigned a distribution statement (distribution statements B through F) using the criteria set forth in DoDI 5230.24 Distribution Statements on Technical Documents and have this statement displayed per DoDI 5230.24, Enclosure 3.

All controlled unclassified technical information shall be appropriately identified and marked with the following distribution statement(s) (B-F):

Distribution Statement (Insert Appropriate Letter and Authorization Title), (Insert Appropriate Reason Category) (dated – (Date of Distribution Authorization). Other requests shall be referred to: Commander, Naval Air Systems Command, Attn: (Program/User Agency mailing address).

Classified: All contractor personnel shall maintain security clearance eligibility commensurate with the level of classification of the work performed as annotated in the Contract's DD-254, Contract Security Classification Specification Form.

Contractor personnel shall require access to classified information in performance of this Contract up to and including a Secret facility level, with no safeguarding requirement. The Contractor is responsible for ensuring that all personnel receive the requisite investigation and are favorably adjudicated IAW DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM). Contractor employees who fail to meet security clearance requirements may not access classified information or perform sensitive duties. In such cases, the contractor employee may not perform on the Contract.

The Contractor shall comply with security requirements specified in the DD-254 attached to this Contract. Information or data that the Contractor accesses shall be handled at the appropriate classification level. Unclassified information shall be handled IAW the appropriate designation (CUI; FOUO; Covered Defense Information). Distribution is authorized to the Requiring Office's Organization and supported Activity only. Other requests for deliverables under this Contract shall be referred to the Technical Point of Contact (TPOC)/COR of this Contract for approval.

CUI including FOUO and CDI (meeting the definition of 48 CFR 252.204–7012(a)) generated and/or provided under this Contract shall be marked and safeguarded as specified in DoD Instruction 5200.48, Controlled Unclassified Information (CUI) available at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/520048p.PDF. Any product containing CDI shall be assigned a distribution statement (distribution statements B through F) using the criteria set forth in DoDI 5230.24 Distribution Statements on Technical Documents and have this statement displayed per DoDI 5230.24, Enclosure 3.

Security clearance information. Personnel must have, or be able to obtain the appropriate security clearance as stated on the DD Form 254. Proof of U.S. citizenship is required to be permitted access to Government installation, aircraft, and ships. Minimum clearance requirements for this contract are listed in the table below.

(#) indicates estimate of how many of each labor category are required to possess the designated security clearance level Common Access Card (CAC)/Public Key Infrastructure (PKI) and System Authorization Access Request Navy (SAAR-N).

SAAR-N. All contractor personnel requiring access to Government IT systems shall have an approved SAAR-N Form OPNAV 5239/14 Rev Sep 2011 on file and complete required Annual Information Awareness Training. New employees must submit their SAAR-N forms within thirty (30) days of their first day of work. Instructions for processing the SAAR-N forms are available at: https://www.navsea.navy.mil/Portals/103/Documents/NSWC_Carderock/OPNAV-5239-14-SAAR-N.pdf. SAAR-N forms shall be submitted to the COR, Government TPOC, or to the assigned Government Trusted Associate Sponsorship System (TASS) Trusted Associate.

CACs/local badges. Contractor CACs and facility specific identification badges will be issued by the Government to on-site contractor personnel and shall be visible at all times while personnel are at the Government site. The Contractor shall furnish all requested information required to facilitate issuance of identification badges and shall conform to the facility’s information and security policies. All CACs and identification badges issued to contractor employees shall be returned to the Government Security Department at the Government site IAW the facility’s information and security policies following completion of the Contract, relocation, termination of an employee, or upon request from the COR. The Government will provide the Contractor access to Government facilities, as required, for performance of tasks under this Contract. Contractor personnel shall comply with the facility’s information and security policies.

DD-254. The Contractor shall comply with security requirements specified in the DD-254 attached to this Contract. Information or data that the Contractor accesses shall be handled at the appropriate classification level. Unclassified information shall be handled as FOUO. Distribution is authorized to the Requiring Office’s Organization and supported Activity only. Other requests for deliverables under this contract shall be referred to the COR of this Contract for approval. As work is performed, the Contractor shall require access to the following: Communications Security (COMSEC) information; Non-Sensitive Compartmented Information (Non-SCI) intelligence; North Atlantic Treaty Organization (NATO) information; CUI; and Secret Internet Protocol Router Network (SIPRNet) access.

Information security. If the work is performed at the Contractor's facility, the Contractor shall implement and maintain security procedures and controls to prevent unauthorized disclosure of classified information and CUI and to control distribution of CUI IAW DoD 5220.22-M, National Industrial Security Program Operating Manual, (NISPOM) and SECNAV M-5510.36, Department of the Navy, Information Security Program. If the work is performed at the Government's facility, the Contractor shall comply with that facility’s information and security policies.

Marking. All information generated by the Contractor shall be properly marked. FOUO information generated and/or provided under this contract shall be marked IAW DoDM 5200.48. Technical information shall also be marked with appropriate Distribution Statements and Export Control warnings IAW DoDD 5230.24 and program Security Classification Guidance.

Public Release. Any CUI pertaining to this Contract shall not be released for public dissemination, including posting to any social media sites such as Facebook or Twitter, unless it has been approved for public release by appropriate U.S. Government authority. Proposed public releases shall be submitted for approval prior to release via the COR, 17192 Aegis Way, Building 8270, St. Inigoes, MD 20684-4012.

Loss, compromise, and/or electronic spillage of classified Information or CUI. All instances of loss, compromise, and electronic spillage of classified Information or CUI shall be reported to the COR, TPOC, and Government Security Office within twenty-four (24) hours of the incident occurring.

Operations Security (OPSEC). The Contractor shall develop, implement, and maintain an OPSEC program to protect controlled unclassified and classified activities, information, equipment, and material used or developed by the Contractor and any subcontractor during performance of the Contract. The Contractor shall be responsible for the subcontractor implementation of the OPSEC requirements. This program may include Information Assurance (IA) and COMSEC. The OPSEC program shall be IAW National Security Decision Directive (NSDD) 298 and at a minimum shall include:

1) Assignment of responsibility for OPSEC direction and implementation.

2) Issuance of procedures and planning guidance for the use of OPSEC techniques to identify vulnerabilities and apply applicable countermeasures.

3) Establishment of OPSEC education and awareness training.

4) Provisions for management, annual review, and evaluation of OPSEC programs.

5) Flow down of OPSEC requirements to subcontractors when applicable.

While performing aboard NAVAIR or NAVAIR sites, the Contractor shall comply with facility OPSEC program instructions and contribute to organization-level OPSEC efforts.; include OPSEC as part of its ongoing security awareness program and take all required Agency training.; be responsive to the Supporting OPSEC Manager on a non-interference basis; protect sensitive unclassified information and activities which could compromise classified information or operations or degrade the planning and execution of operations performed by the Requirements Owner and Contractor in support of the mission. (CDRL A015) Anti-Terrorism Force Protection and Emergency Management. The work performed on this Contract is not Emergency Essential IAW OPNAVINST 3440.17A and Government Emergency Management, Antiterrorism, and/or Continuity of Operations Plans. Contractor personnel shall comply with all Government Emergency Management, Antiterrorism, and/or Continuity of Operations Plans and directives. Contractor personnel shall not report for work at Government facilities upon declaration of Force Protection Condition CHARLIE or in any event or emergency where Government officials direct curtailment of operations to “Mission Essential Only.” All contractor personnel assigned to a Government facility shall complete annual Antiterrorism (Level One) and Active Shooter training.

Detailed Requirements.

Technical Support.

The Contractor shall provide on-site support for any ACS retrofit project supported sites and provide weekly reports detailing direct Fleet Support actions when in travel status. (CDRL A007) The Contractor shall provide technical support including post-retrofit system grooms and configuration assessments to stations as required.

The Contractor shall provide On-the-Job Training (OJT) and Integrated Logistic Support (ILS) system maintenance and modification.

The Contractor shall provide continuing modification maintenance support to stations.

The Contractor shall install equipment field changes and modifications.

The Contractor shall support the initial outfitting of ACS systems.

The Contractor shall provide on-call fleet support during non-core working hours.

Systems Test and Evaluation.

The Contractor shall assist in the development of test plans and procedures to support acceptance testing of newly developed production or modified ACS systems to determine conformance to system specifications performance and operational requirements. (CDRLs A003 and A009) The Contractor shall provide evaluations of production ACS systems using the Government-approved test plans and procedures to determine the degree of conformance with system specifications and performance and operational requirements.

The Contractor shall prepare interim and final engineering reports detailing test completion status, test results, and recommendations for all tests and evaluations conducted. (CDRL A005) The Contractor shall participate in production tests and evaluations of ACS systems performed by activities at various ACS supported sites.

The Contractor shall perform hardware and software retrofit modifications and testing as requested and provide results. (CDRL A011) The Contractor shall support weekly status telecoms and host Technical Information Meetings (TIMs), Software Requirement Reviews (SRR), Preliminary Design Reviews (PDR) and Critical Design Reviews (CDR) as requested.

ACS Systems Installation Support.

The Contractor shall provide recommendations for engineering changes for the improvement of ACS systems project equipment to the Government. (CDRL A005) The Contractor shall review engineering documentation for producibility, make recommendations for documentation changes, and submit recommendations to the Government for review. (CDRL A005) The Contractor shall draft a production program plan of execution, submit recommendations for review, and execute the Government-approved plan. (CDRL A010) The Contractor shall install changes and upgrades for the initial outfitting or retrofit of ACS project systems and provide system drawings. (CDRL A008) The Contractor shall provide the hardware necessary for and assemble, modify, and make improvements to ACS systems equipment as directed by the Government. All work shall be performed IAW Government Furnished Information (GFI) (e.g., documents, manuals, drawings, and instructions) maintained in the ACS Source Save database. Copies of the GFI will be provided to contractor employees.

The Contractor shall draft test plans and procedures to support production testing of ACS systems hardware to determine conformance to specifications and requirements and provide recommendations. (CDRL A009) The Contractor shall perform production testing of hardware for conformance to engineering documentation and provide status of hardware fabrication. All tests shall be performed IAW GFI maintained in the ACS Source Save database. Copies of the GFI will be provided to contractor employees. (CDRL A011) The Contractor shall pack, crate, and provide other production support services to ship all materials (e.g., components, tools, etc.) from the assembly site (St. Inigoes, MD) to the destination ACS site.

Test Bed Equipment and Software Maintenance Support.

The Contractor shall perform retrofit preventive and corrective maintenance, and fault isolation on ACS equipment and peripherals IAW operation and maintenance manuals and maintenance requirement cards maintained in the ACS Source Save database. Copies of the GFI will be provided to contractor employees.

The Contractor shall maintain a log of all maintenance performed, pertinent test events, or configuration changes in the ACS Hardware Configuration database. (CDRL A012) The Contractor shall provide test bed retrofit integration services, including installation, checkout and removal of systems, subsystems, and components IAW documents, manuals, drawings, and instructions maintained in the ACS Source Save database.

The Contractor shall maintain the ACS hardware and software test bed computer systems located at NAWCAD WOLF in St. Inigoes, MD.

The Contractor shall troubleshoot the systems and repair system failures IAW Government provided documents and procedures.

The Contractor shall notify the COR or their designee in the event of a test bed failure resulting in work stoppage and then immediately begin repair work on the test bed. Every effort shall be made to restore the system to complete operation by the end of that working day.

Acquisition and Procurement Support.

The Contractor shall perform production supply efforts including translating technical requirements and program constraints into inputs for acquisition documentation, ordering, maintaining status accounting, receiving supply items, controlling inventory, and distributing ACS equipment.

The Contractor shall maintain storerooms and/or warehouses for the storage of ACS branch production equipment, retrofit spare and repair parts, and provide an inventory listing report. (CDRL A004) The Contractor shall monitor the retrofit spare parts inventory and when a quantity approaches or falls below listed stock quantity, inform the designated Government representative.

The Contractor shall prepare procurement documentation for Government submission to the Government acquisition system. Comment by MELANIE BRADBURN [5]: Support/Assist The Contractor shall track and ship materials to support ACS equipment and projects.

The Contractor shall receive retrofit material and services to support ACS equipment and projects.

The Contractor shall maintain a current Government-provided database application for inventory of all ACS equipment.

The Contractor shall prepare acquisition request orders for purchase and retrofit of all hardware items including system components, piece parts, discrete repair parts, and consumables required by the facility.

The Contractor shall research item availability and suitability for ACS repair requirements through the Federal Supply System and commercial sources; a list of potential sources will be forwarded to the designated Government representative.

The Contractor shall record and track all items ordered via the Government-provided database.

The Contractor shall provide incidental materials in instances when fleet priorities and the unavailability of Government sourced assets are required to complete tasks on schedule. All such purchases shall be made only after presenting the market research to the COR and receiving written approval from that individual to execute the transaction.

Repair Efforts.

The Contractor shall interface directly with the user site to verify reported discrepancies and shall receive incoming telephone calls from the sites regarding failed components.

The Contractor shall inspect and test the item upon receipt of its failure to verify the discrepancy reported on the accompanying FACSFAC Repair Facility Return Item Form (RIF) (CDRL A001).

The Contractor shall analyze each item verified as nonfunctional to determine the individual failed components.

The Contractor shall provide a written report explaining the basis for the Beyond Economical Repair (BER) recommendation and list potential dispositions for the items (i.e., original vendor repair, repair at another Government facility, retire item, etc.) (CDRL A002).

The Contractor shall research the inventory listing to determine the current Ready-For-Issue (RFI) stock levels for each repair item and assign a repair priority to each item according to the RFI inventory and site demand for the item. Any item not in RFI stock that requires emergency repair and return to the user shall be assigned priority one (1). Any non-emergency item required for or owed to a site and not in RFI stock shall be assigned priority two (2). All other repair actions shall be assigned priority three (3).

The Contractor shall remove and replace failed components with functional components for all non-BER discrepancies. Replacement parts and equipment used for repair shall be issued from Government stock to the maximum extent possible.

The Contractor shall update the equipment, if necessary, to the latest Government authorized baseline revision level upon completing the repair action.

The Contractor shall clean each item following any maintenance or repair work.

The Contractor shall record all repair and replacement actions performed on the item within the FACSFAC Repair Facility RIF. (CDRL A001) The Contractor shall test each item repaired on the ACS hardware test bed IAW the Original Equipment Manufacturer’s (OEM’s) recommended test procedures and diagnostic routines.

The Contractor shall track and maintain warranty records on equipment and parts purchased under this Contract and/or maintained by the Contractor for ACS support.

The Contractor shall inform the COR when items fall within the warranty range and the Government COR or their designee will coordinate actions with the OEM to ensure the item is replaced IAW the warranty contract agreement.

General and Maintenance Engineering Support Services.

The Contractor shall provide equipment maintenance services including the building of cables and component assemblies, conducting research to identify potential replacement items/sources for obsolete parts and equipment, and supporting ACS equipment installation and upgrade services.

The Contractor shall maintain an awareness of the latest advances and repair techniques concerning electronics equipment, electronics equipment technology, and methodology of repair.

Inspection System Plan.